Airport Extreme appears to be ok but won't work

I have my airport extreme hooked up to my cable modem and am using it as a router. It has worked fine for over a year I have had it but, for some reason has craped out today. Nothing has changed, no updates nothing. Internet is fine (if I plug the Ethernet cable directly into my MBP. Green light is on on the extreme. Have reset SSID and password and restored the Airport Extreme and the internet just won't work. Any ideas?

Hello, hfred.
If I understand correctly, you can access the internet via an Ethernet connection to the AirPort Extreme but not via a wireless connection. Is this correct?
Connect the computer to the AirPort Extreme with an Ethernet cable. Open AirPort Utility, which can be found in the Utilities folder (located inside the Applications folder).
Your AirPort extreme should appear in the sidebar. Click it, then press "Manual Setup." Enter the password if asked.
Go to the Wireless tab. The wireless mode should be set to "Create a wireless network." Ensure the wireless network name is correct.
For now, disable wireless security. This will simplify the process of diagnosing the connection, and you can (and should) re-enable it afterward. (If you have not been using any wireless security, I strongly recommend that you enable it once the problem has been solved.)
Press +Wireless Options…+.
+Transmit Power+ should generally be set to 100%.
For now, don't create a closed network. If you want, you can make the network "closed" after the problem has been solved.
Press OK.
Go to the Access tab. Disable MAC Address Access Control.
Press "Internet" in the toolbar.
Set +Connect Using+ to Ethernet. Set +Configure IPv4+ to +Using DHCP+. Set +Ethernet WAN Port+ to +Automatic (Default)+. Set +Connection sharing+ to +Share a public IP address.+
Press Update. Allow the AirPort Extreme to restart. Unplug the cable connecting your computer to the AirPort Extreme.
After the AirPort Extreme has restarted, choose your network name from the AirPort menu. See if you have internet access.
Does this work?

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My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

Apple TV2 airplay audio (via Airport Express) works well with music, but won't work with any video.

I have an ATV2 and Airport Express connected to speakers all connected to the same network. It all works with music, but won't work with any video audio. In my ATV's settings I've selected my AirPort Express speakers. It works for music, why not everything else? Is there a fix or work around?

Netflix is first on that list...What I mean is, if there is a feature that allows for a wireless audio connection to the Apple TV, why wouldn't the developer allow it. To keep me from enjoying a more convient connection? I can have the same listening experience on a wired connection...

G4 (800MHz) connects to airport network via N300 wireless modem but won't bring up a browser page (Safari or Firefox)

G4 (800MHz) connects to airport network via N300 wireless modem but won't bring up a browser page (Safari or Firefox) - so the connection is there, everything says its a goer - I get a clear black signal icon in the menu bar on top, and a clear signal strength in the Internet connect dialogue box - - but when I run either of the browsers, it just says 'not connected to internet' - even for the 'software update'.
the N300 is a Netgear N300 Wirelsess Modem Router (model DGN2200) - ADSL (802.11 b/g/n)

tests to try:
-- have you tried connecting by cable? What happens?
-- Set your dns to 8.8.8.8 and 8.8.4.4 This is the google dns server. generally faster.
Check out your settings.
apple > system preferences > network
Double click on network connection you are using.
Pick the TCP/IP tab.
Verify that you have a DNS Server.
You can use
harddrive > applications > utilities > network utility
to diagnose the situation.
You can ping google.com.
Result:
Ping has started ...
PING google.com (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=215.362 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=180.639 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=232.177 ms
--- google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 173.108/217.851/279.597/33.615 ms
If that does not work, try pinging 64.233.167.99 Result:
Ping has started ...
PING 64.233.167.99 (64.233.167.99): 56 data bytes
64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=189.655 ms
64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=213.471 ms
64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=257.873 ms
64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=172.745 ms
64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=226.723 ms
64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=171.883 ms
64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=260.308 ms
64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=172.963 ms
64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=198.840 ms
64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=181.215 ms
--- 64.233.167.99 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 171.883/204.568/260.308/32.247 ms
If pinging 17.254.3.183 works but pinging Google.com doesn't. You have a bad DNS Server address.
I use Google.
Google provides free dns lookup. Their numbers are:
8.8.8.8
8.8.4.4

Airport Extreme - Only the 802.11n only (5 ghz) works

Airport Extreme - Only the 802.11n only (5 ghz) works
Posted: Sep 21, 2008 2:50 AM Reply Email
I just bought an new Airport extreme Base station, and i am not very good with network settings. I am experience an weird problem.
I follow the instruction to set up the Airport extreme. I get the green light on the extreme, everything went well up to that point. but then when i try to connect to the internet wirlessly, it won't let me.
The weird thing is... the computers that were connecting wirely to the Airport extreme using ethernet works fine. but my macbook pro and along with other labtops are not being able to connect to the internet. On my macbook pro, it first says connection failed after i put in my password. but after couple try on entering the password( i thought i typed it in wrong), it finally connected to the network but still no internet. then I went to the network preference panel to check, it says i am connected but with a self-assigned IP and may not be able to connect to the internet.
The even worse thing is... if i change my airport extreme to only broadcast the 802.11n only (5 GHZ) mode, everything works fine. But of course I have some device in the house are not N compatible, which makes this "solution" pretty useless. I understand n is faster and all, but I still want my G compatible device to work with my network.
It will be really nice if anyone can give me a solution and help me get the 802.11n (a/b/g compatible) works.
Thank you.

I am having the exact same issue with my Macbooks. I have 2 Macbooks and they've all stopped connecting to the Airport Extreme router via wireless N. Yeah, I can switch to 5ghz mode, but then my PC laptop, iPod Touch, wireless printer, Xbox 360 wifi adapter and Nintendo Wii all can't connect as they all use wireless a/b/g.
BRUTAL. When are we going to get a fix for this? How do I roll back to a previous rev of OSX, if that's the issue (it must be, as this recently stopped working - i.e. when I installed the latest OS update - when it has worked fine for months).
Message was edited by: Adrian Crook

Adding 3 Airport Extremes to Linksys WGT4400N in Bridge Mode Not working

I have a network that starts in a homerun closet and is expanded across 5 acres to differnet locations via CAT5e.
Homerun Closet has Linksys WGT4400N with Cat5e running to three different locations on property. The cables are within length limitations.
1st Airport Extreme N Running in Bridge Mode Connected and Working in Main House
2nd Airport Extreme N Running in Bridge Mode Connected and Working in Guest House
3rd Airport Extreme Replaced with new one Connected and Not Working in Office. This Airport Extreme N is configured just like the others but it cannot see the network. Cables Verified with Testers and Mac Pro at office location, works when ethernet cable is directly connected to system.
Not sure what is going on. IS there s limit to the number of Airport Extreme N's used as bridges?
I have 2 of ther working and the last is not. First Airport Extreme N for office was bad replaced.
Thank You
GldnSabre

The Netgear wireless server has control over what what devices are allowed to connect.
Unless you tell the Netgear what devices you want to allow to connect, it will allow any wireless device to connect as long as it knows the wireless network password.
IF.... .you were using two AirPort Extremes, and not a Netgear, the two Extremes would communicate to each other....so you would only have to enter Timed Access settings on one router and other AirPort would automatically pick those settings up.
But, even this was not the case until the last year or so when Apple updated firmware. A few years ago, you might have had 2 Apple AirPort Extremes on the network, but you still had to manually set up Timed Access on both devices separately.
Bottom line, you need to setup the equivalent of Timed Access on the Netgear router.

HT4557 I have iPad 2 and trying to connect to apple tv. Have gone into videos and music and put in my apple id and password but won't work. Pick up my PC fine though

I have iPad 2 and trying to connect to apple tv. Have gone into videos and music and put in my apple id and password but won't work. Pick up my PC fine though.
Any ideas? Have tried usual switching on and off again but no change

Here’s what you need to do to turn on AirPlay Mirroring on your iPad 2:
– Have iOS 5 installed on your iPad 2
– Make sure your Apple TV software is up-to-date. You can check for updates on the Apple TV by going to Settings > General > Update Software.
– Have your TV turned with Apple TV active and showing.
– Double-tap the home button on the iPad to bring up the Multitasking Bar.
– Swipe to move to the left of the Multitasking Bar, so you can see the set of controls just to the left of the volume adjustment slider.
– The button just to the right of the Fast Forward button – the one that has a rectangle with a solid, upward-facing arrow in it – is the AirPlay button. Tap to switch from iPad to Apple TV.
– Once you do that you’ll see the Mirroring section appear just below the entry for Apple TV. Just tap to turn that On, and the iPad 2 will immediately begin mirroring to your TV screen.

I have both a simultaneous dual band and a regular dual band airport extreme on an extended network will the 5ghz work at its full potential if its the one that is extending the network?

I have a A1143 model Airport extreme with dual band capabilities but not simultaneous, i'd like that to run on the 2.4ghz band, while i have a A1408 model airport extreme as the "extender" but i want to make sure that even though im running the 2.4 and the newer model is extendeding it, my simulataneous dual band will still work to its full potential (ie: 300mbs i think is the max for the 5ghz)..?
notes: no i can't use the newer model as the primary and the older model as the extender.

I am assuming that your simultaneously dual-band Extreme is using the same Network Name for both radios. If that is the case, and depending on the distance between AirPorts, the extending Extreme is most likely just extending the 2.4 GHz radio. That would leave the 5 GHz wireless network basically "untouched."

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. C

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. Suddenly, the "timeout" is not allowing me to connect to my wireless network.

It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
By the way, you've been misled by the poor field labeling into trying to type your entire message into the subject field, instead of putting a one-line topic description there.

Want to buy airport extreme, am using mountain lion. Will this work ? also, my house is 5,500 square feet all on one floor. Do I need an extender and which one?

want to buy airport extreme, am using mountain lion. Will this work ? also, my house is 5,500 square feet all on one floor. Do I need an extender and which one?

... If I purchase an express to extend is it hard to configure as an extender?
No, AirPort Utility prompts you with step-by-step questions and makes configuration simple.
The Express and Extreme have the same transmitter power specifications, so I suggest the $99 Express as an extender, should you need one. Beware that you cannot add a second Express to wirelessly extend the network any further - as the following excerpt from Extending the range of your wireless network by adding additional Wi-Fi base stations explains:
Extended network range considerations
In the above example the primary Wi-Fi base station ➊ is out of wireless range of the extended Wi-Fi base station ➋, therefore the extended Wi-Fi base station cannot join or extend the wireless network. The extended Wi-Fi base station must be moved to a location that is within Wi-Fi range of the primary Wi-Fi base station.
Important Note
If another extended Wi-Fi base station ➋ is placed between the primary Wi-Fi base station ➊ and the extended Wi-Fi base station ➌, the extended Wi-Fi base station ➌ will not allow clients to join it. All extended Wi-Fi base stations must be in direct range of the primary Wi-Fi base station.
A "roaming network" that Bob described, in which all base stations are connected with an Ethernet cable, is by far the best alternative.

I am trying to transfer my upgrade to my second line. When I try to order any other phone it works fine, but won't work to upgrade to Iphone 6

I am trying to transfer my upgrade to my second line. When I try to order any other phone it works fine, but won't work to upgrade to Iphone 6

TWRING,
Help has arrived! Since the device is currently on pre-order when processing the order online it will only recognize the line eligible. Once you receive the device you may activate it on another line if needed.
EfrainM_VZW
Follow us on Twitter @VZWSupport

I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country

I bought an unlocked iPhone 5s from USA and travel back to my counry but won't work in my country

Well, there is nothing anyone here can do for you. Did you actually purchase it at an Apple Store, or at another retailer like BestBuy, HH Gregg, a mall kiosk, T-Mobile, AT&T, etc?
The ONLY source for unlocked iPhones in the US is Apple. If you purchased it anywhere other than at an Apple Store, you purchased a locked phone.
You can call AppleCare and give them the serial number of the phone to confirm the status of the lock.

I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone

I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone

No. The warranty does not cover damage.
You can only get a replacement if you can talk Apple into selling you and out of warranty replacement.
Allan

HT4259 I have my airport extreme plugged in within range but the device does NOT appear in airport utility (on the left). Please advise.

To extend wifi range, I plugged in my airport extreme within exisitng range but the device does not appear in my airport utility (on the left of the screen). The airport extreme is blinking amber. Please advise. Thank you.

The AirPort Extreme can extend the signal from another Apple router wirelessly, so as long as you have a 802.11n version of the products, the extend function should work.
Please check to locate the Model No of both of your AirPort routers. It will be on the bottom of the device. Starts with an "A" followed by four numbers, as in "A x x x x".
Post back with that info.
We also need to know the version of AirPort Utility that you are using. If you are not sure, click the AirPort Utility menu in the upper left corner of the screen, then click About AirPort Utility and post back with tht info as well.

Airport Extreme appears to have memory leak; sluggish after long uptime

For a long time now, I have been frustrated by what appears to be a memory leak in the Airport Extreme firmware. After the unit has been running for a few weeks (and this varies from one week to one month approximately), the WLAN to LAN routing performance will drop drastically. It will go from ping times (from a WLAN host to a LAN host) of 1 mS or less to ping times in excess of one second.
In this broken state, all traffic through the unit is dog slow. Doesn't matter what the traffic is-- if it's to and from the wireless LAN, it's going to take forever.
If I power cycle the Airport Extreme, the problem will go away for another few weeks. I have dealt with this issue for several years with the hope that eventually a firmware upgrade would come that fixed it. So far, no such fix.
Is anyone else experiencing this sort of behavior? When it isn't sluggish, the unit works wonderfully with Mac, Windows and Linux wireless clients so I have no reason to blame anything but the Extreme... particularly since the bandaid is a power cycle of it.
All of my clients are 802.11b/g, no 'n' in service here.

Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall and reinstall those 3rd-party items that Roger pointed out, one at a time, and restart. Continue until you determine which ones are causing the problem. If KP while in safe mode, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Airport Extreme appears to be ok but won't work

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