CRM User based Sizing

Hi Experts,
I am referring CRM 7.0 hardware sizing guide to perform sizing for our CRM 7.0 system.
Here is the screnario..
User based sizing..total user approx 1500
I am using CRM sales scenario and distributing 25-50-25 as High Medium Low activity users.
With this i am gettign around 18000 SAPS which i feel is quite a High value.
Can you pls provide some inputs to let me understand the optiimal value here.
Regards
Ajay

Sizing guide has also state that if number of users is too high, over 500, you'd user throughput based on sizing rather than user based sizing...

Similar Messages

SAP Hardware sizing for "User-Based sizing".

Short Text
User-based Hardware Sizing
Long Text
Dear SAP Support,
We would like to know the SAP Hardware sizing for "User-Based sizing".
Our queries is
1. In "User-Based sizing", What we have to consider,
the number of users are calculated in the basis of
Concurrent users in the system in a given point of time
or
total number of users logged into the systems in the whole day?
We have referred the SAP document "Sizing SAP System" and the above
point are not clearly mentioned.
Regards,

As the document says there are number of possible definitions for "users" in SAP context...
For understanding assume that no of users logged to the system they consume different resources / areas in the system, some login to the system whole day but they don't work whole day, some user open multiple session to work while other open multiple session but they don't exactly work on it which means (every new session consume memory/resources) like you said their are concurrent users wherein they work and consume resources (SAP WPs)
So before finalizing the sizing first compare the both reports (user based, thorhgput) and read the advantages and disadvantages for both. You can also consult with SAP / Account Manager to help you
as per SAP document there's no point in counting no of pc's, laptops to calculate no of users
Also refer:
http://www.sap.com/solutions/benchmark/index.epx

Aurgent: Can any body help of User-based sizing

Hi Experts.
iam new to the implementation .can anybody help on Inital user based sizing.Do n't send the links of service market place.I want know abt wat type of user has to consider for the A/s Ecc6.0 and how to consider their roles in the appli.server. And also give me the information of users Like low,medium,high in the Quizertool.
Replied answer could be rewarded.
Thanx.....

Hi,
Sizeing basically doesn't depends on users. It is based on active users only.
Sit with y'r functional leads , and discuss roles and authorizations also.
Roles will be parent and child etc.
In the initial project blue print, we can find or estimation of no. of users and active users.
Initially go with normal settings according to Installation guide.
Read the Sizer well.
Note: Points always encourage me to reply !!

So Can I determine the business partners linked to user based on the assigned role and org. structure?

Hello, I am working on a SAP CRM 7 Sales implementation and we are implementing leads and opportunity scenarios. The current business organization model is that there multiple vertical and horizontal departments. This is typical matrix structure. This organization has done the segregation of its clients based on the verticals so every clients belongs to at least one or more Vertical department but Horizontal departments can contact all the clients. In the same way sales executives are also either belonging to one or more Verticals or Horizontal departments? Horizontal sales executive can create leads for any clients available in the system but a Vertical sales executive can only create lead only for the client belongs to his vertical and assigned to him. This can be achieved by creating organization structure and business partner relationship.
Now the problem statement is that few sales executives need work for both some Verticals and Horizontals at the same time. But requirement is that they should be able to do the both roles with single user id but multiple roles. So when sales executive is creating leads his vertical department, he should only be able to select clients assigned to his Vertical only but when he is creating lead for Horizontal department, he should be able to select any clients.
So Can I determine the business partners linked to user based on the assigned role and org. structure?
Please let me know if this is not clear also note we are only using CRM WebUI no SAP ePortal.
Thanks a lot your help in advance.
Regards
Sudesh Sharma

Thanks, Tahir
my problem has solved
Kind Regards,
Faisal

CRM TPM Database Sizing for CRM and BW

All,
I am currently sizing for a TPM implementation and have a couple of questions concerning storage capacity for CRM and BW. I have reviewed and created an Excel spreadsheet based on the SAP Sizing Guide for CRM-TPM but I am coming up short in a couple areas.
Here is the document Link: [https://websmp105.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000711312004E]
1. Is there a storage sizing guide for BW or what has worked for the community to estimate?
2. Is the sizing guide for CRM/TPM correct (see below example)?
3. What has worked for CRM/TPM database sizing from the community?
I have a question about section 3.3.3 Disk Sizing in CRM. If the disk sizing is based on per promotion (for the condition generation process), why is there a multiplication factor for PARTNERS? I donu2019t believe we would have more than 1 or 2 partners per promotion.
I did some quick math with some example numbers and came up with about 2.9TB for the CRM database. See below for additional info based on the equation in section 3.3.3.
Part 1
20,000 Promotions
10 Products
1000 Partners
.87TB
Part 2
10,000 Promotions
47 Products
1000 Partners
2.04TB
Is this accurate for sizing the condition generation process for the CRM database? I am failing to understand why, for example, the 20,000 promotions would have 1,200 partners included in the base equation for each promotion.
I appreciate any time you could spend in responding to my question.
Thanks in advance,
Steve
Edited by: Steve Rocha on Jan 7, 2010 5:07 PM
Edited by: Steve Rocha on Jan 7, 2010 5:09 PM
Edited by: Steve Rocha on Jan 7, 2010 5:09 PM

Thanks Steve for you reply.
I am looking for a Sizing sheet from SAP TPM Perspective. If you could share your Excel spreadsheet based on the SAP Sizing Guide for CRM-TPM .
regards
AK

Can I use SPRO to configure SAP CRM web based application.

Hi,
I am just 5 days old in SAP solutions.
I want to know if I can use SPRO (IMG) to configure master data and business processes pertaining to SAP CRM web based solution ?
Regards,
Diptendu.

Hi Diptendu,
You can indeed do some customizing in the SPRO regarding for example the PCUI (People Centric User Interface) of CRM.
Within SPRO take CRM and afterwards in the Basic Functions you have some customizing to be done. You can also look at the cookbook for the PCUI, which you can find on the service.sap.com/crm-inst site.
For the Interaction Webclient, there is a specific part for customizing in the SPRO under CRM --> Interaction Webclient.
Hope this helps,
Kind regards,
Micha

OIM - Email notification to a specific user based on a dynamic rule

Hello, After creation of account in a particular target resource I need to send an email to a specific user based on the location of the user (e.g area admin).
In the notification tab of process tasks, I see only "Assignee", "Requestor", "User", "User Manager"? How can I achive the above specified requirement?
Before posting this question, I tried to search the forum for any previous posts related to this. But I couldn't find any. May be I was not searching with right key words.
Any help is appreciated. Thanks in advance.

You'll need to custom code an adapter to send the email, then you can send to any user you want. Create a new task and trigger it off the completion response code. You can use the following apis:
tcEmailNotificationUtil sendMail = new tcEmailNotificationUtil(ioDatabase);
sendMail.setBody("Type your body here or use a string variable");
sendMail.setSubject("Type your subject here or use a string variable");
sendMail.setFromAddress("[email protected]");
sendMail.sendEmail("[email protected]");
Just populate the above pieces with the information needed.
-Kevin

User based uninstall collections - Dynamic

Hi Guys,
I have been looking for sometime at how User based uninstalls are done and I see that mostly people do an Exclude on the collection and deploy an uninstall to basically everyone who DOESNT have the application deployed to them. The issue with this is
if you have a high number of apps (500 lets say) you deploy 400 either uninstall or install deployments to everyone which dramatically slows down deployment of apps on new machines etc.
With APP-V the queries are fairly straight forward and we have dynamically changing uninstall collections that only show users that have the app for them in a compliant state on a workstation in the estate, when they are fully unpublished they drop
out of the collection based on compliance state.
I am trying to achieve the same method for uninstall collections where physical installs are used. Unfortunately there isn't a class like the APP-V AppClientState for Physical apps, or from what I can see at least and just wanted to see if anyone had
achieved uninstall collection for physical apps in a more dynamic way than doing Include/Exclude on the collections which I see as very static and uneconomical.
Many thanks,
Adam

Hi Hican, Torsten,
Thanks both for your replies. below is the query i have used. I'll just be clear that this may not suit a lot of environments because of users moving around etc.
select SMS_R_USER.ResourceID,SMS_R_USER.ResourceType,SMS_R_USER.Name,SMS_R_USER.UniqueUserName,SMS_R_USER.WindowsNTDomain from SMS_R_User where uniqueusername in (select distinct SMS_G_System_SYSTEM_CONSOLE_USAGE.TopConsoleUser from SMS_G_System_ADD_REMOVE_PROGRAMS INNER JOIN SMS_G_System_SYSTEM_CONSOLE_USAGE ON SMS_G_System_SYSTEM_CONSOLE_USAGE.ResourceID=SMS_G_System_ADD_REMOVE_PROGRAMS.ResourceID WHERE SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = '<ARP DISPLAYNAME>' and TopConsoleUser not in (Select SMSID From SMS_CM_RES_COLL_XXXXXXX))
This query basically finds all workstations with a specific Display name in ARP, it then looks at the topconsoleuser in the SystemConsoleUsage class for that workstation. The User resource is then pulled back based on that username and the uninstall is deployed
to the user alongside the install.
When the machine tied to that user no longer has that software installed the user drops out of the collection. I have these collections scheduled to do an update overnight at random intervals.
You will note at the end i use a "NOT IN" clause so i can exlude specific accounts from being included in the uninstall collections. The reason for this is we have a couple of service accounts that gets used heavily in various places
and end up getting registered as the top consoleuser in some instances. This is put in as a safeguard.
the only bits in the query that change is the <DisplayName> section which is what gets added in ARP.
SMS_G_System_ADD_REMOVE_PROGRAMS.DisplayName = '<ARP DISPLAYNAME>'
Again you need to be careful here as a program may have the same displayname as another if it hasnt been versioned correctly. in this case it may be better to use another attribute such and Product GUID.
Lastly if you choose to have an exclude collection like myself the collection Class will also need amending:
and TopConsoleUser not in (Select SMSID From SMS_CM_RES_COLL_XXXXXXX)
Somone may say there is an issue with doing it this way. obviously if users roam a lot you could end up stripping software off peoples machines which is why i say it may not suit some environments but this goes quite well where we are.
Some users may also not show if they are not yet registered as the TopConsoleUser of their workstation yet as this is a 3 month calculation (if i remember rightly). If this is being put in with a new not yet deployed app it looks clean from a returned list
of users standpoint, if however you have an estate where applications have never been unstalled and workstations have changed hands, initially you will see a lot of users in the uninstall collections which werent in the install. These applications will uninstall
for them and they will drop out of the collections.
Hican, like i said adding the software metering part in to the above query could prove even more economical as the uninstall deployment wouldn't actually be deployed if the software was active. If i get a chance i will look at this.
Hopefully the above makes sense, obviously this is just my take on how to do some uninstall collections and if somone decides to try it they are doing so at their own risk. retrofitting uninstalls is painful and risky.
Thanks,
Adam

Automatically Assign to user based on email

Hi Guys
One of our IT managers would like to be able to have service requests automatically assigned to members of his team based on emails he sends.
At the moment we have an exchange connector set up that logs Service Requests for his team, and assigns it to the their support group. I'm trying to figure out the best way to further refine it to then assign it to a support person based on some criteria
within the email itself. The way i figure it, I'll need to to do it via Orchestrator.
I'm thinking something like:
Email generated Service Request triggers a runbook, that either pulls the email attachment out of the SR and then does (something) to resolve the AD User from the CC field and assigns it to that person. Then he can just CC the team member and it will assign
it. The hard bit is figuring out how to resolve an AD user from a field in a *.eml file.
or
He types the AD name of the user on say line 1 of the email, then orchestrator reads that line and looks up the AD user based on that. Seems easy enough but then he will need to make sure he uses either the absolutely correct spelling of their name, or type
their SAMAccountName out.
By email CC field is the more user friendly option but I have no idea if that's even possible.
Does anyone have any thoughts about how to go about this?
Cheers

OK so he has changed his request now after I spoke to him.
He now wants any emailed service request to be automatically assigned to the sender.
So basically I need to create a runbook to set the Assigned To user to be the same as the Affected User.
Sounded easy enough, but the "assigned to" field is not present in the orchestrator update object action. I think this is now a question for the Orchestrator forum so i'll mark this off and start a new thread there.
Thanks.

OIM - Suspend user based on criteria

I want to disable a user based on some criteria(say one of the profile attribute value changes to false) configured.
Say one of the attributes of a user changes and due to this change user should be disabled from accessing any of the resources or may be only one of the resources which he is provisioned to?
Does any one have any idea how this can be achieved?

This could be accomplished through access policies and denying access based on group membership to certain resources.
You could possibly create a process update trigger for that field on the Xellerate User process that when that field is modified, it checks the new value of the field to see if it matches your ruleset to be disabled for, and then update the USR_STATUS to be Inactive/Disabled (whichever is the value when disabled) which might in turn trigger the disable action against all their other resources.
Without testing, this is just an idea that might work.
-Kevin

Assign Task to a specific user based on the value of DDL from the form

Hello,
Can any one please advise me on how to assign a task to a specific user based on the value of the drop down list from the form. E.g. user fills the form and before they submit the form they have to select one of the name from the drop down list so the form can go to that person for approval.
Thanks in advance,
Han

I got it works now by using the xpath expression (in workbench) to assign to the selected user from the DDL in the form.

How to use SAP RDE CRM Users products

Dear Experts
Am facing a issue when use SAP RDE CRM Users product as belows:
At this time, my customer running with ERP ERP 6.0 EHP4 in three
landscapce (server DEV, server TEST and server PROD)
And now, my customer want to use SAP RDE CRM Users product and they
bought SAP RDE CRM Users product & License from SAP
I have several question as follows:
Conditions necessary and sufficient to be able to install and run SAP
RDE CRM Users product ?
With a three landscape of my customer at this time -> Need more
hardware for the installation of SAP RDE CRM Users ?
SAP RDE CRM Users product is a Integration of ERP ?
SAP RDE CRM Users product can be installed as a component of ERP
system ? or SAP RDE CRM Users product is a standalone system ?
If a component of ERP -> how to install and use it
If a standalone system -> how to install and use it
Please guide me to know this issue
Thanks and best regards

Hi,
Can you give me information about crm rde if you got them??
Thanks in advance,
Frank

In search of end user based forums

in search of end user based forums
Any one know of SAP website for (expert) end user Q/A ?
Development is fun and all, but when I need A break from the 011001101000100110100 where do I go?

Interesting question.
You could try the forum or even [Scripting Languages|/community [original link is broken]; here on SDN to get closer to the front end, but I guess the "expert level" would need to be quite advanced before an end user spends more than just a careless mouse-click there.
Otherwise there is the [SAP Design Guild|http://www.sapdesignguild.org] which has a lot of interesting things about the UI. However they closed their forums because of spam, and now point to . Downside: Not much action going on. Upside: You could become top contributor and will a free entry to SDN Community Day with just one post.
Another option worth taking a look through is the [BPX category|/community [original link is broken]; where you might find some .ppt programmers hanging out.
Cheers,
Julius

No Microsoft Dynamics CRM User Exists

Hi
We are in the process of deploying UPK 3.5.1 to a number of users in the business. Once they have entered the library location in the Profile Wizard and click next they receive the following Server Error message.
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Pip

Hi RossArn
Please follow following blog written by me and I hope your problem will be resolved:
http://social.technet.microsoft.com/wiki/contents/articles/29628.ms-crm-administration-disable-users-with-best-practices.aspx
Ali Hassan

Shared Calendars / Room Lists and automatically forcing them to users based on Security Group Membership

Good morning all,
I need some help achieving the following in our Exchange 2013 Environment. First off, we have Exchange 2013, but all our clients have Outlook 2010.
Here's what I would like to be able to do:
1) create/manage public calendars / rooms in exchange 2013
2) force these shared public calendars / rooms to users' calendars who are members of particular security groups
3) give edit permissions / "booking" permissions for the shared calendars so select users are able to make changes to the shared calendars, as well as accept/deny requests to "book" shared room calendars
Any one got any resources they can give to point me in the right direction?
I have already created two mailbox room resources, and have them set up in a room list in AD. But need to know the above as far as creating a shared calendar for events, and forcing these calendars / room lists out to users based on security group
membership.
I don't want my users to have to know how to add a shared calendar...that would be a nightmare explaining. I just want it to show up.
Any help on this is greatly appreciated, thank you!

1) I recommend using Room Mailboxes for resource calendars because it just works better.
2) This is a standard feature of a Room Mailbox.
3) You're pretty specific here, but I think this is also more or less available with a Room Mailbox combined with folder rights.
I don't know any way to just make them "show up". You'll have to teach them. Well written instructions can work wonders.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

CRM User based Sizing

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