CUCM 7.1 DVD documentation

hi all.
can anybody please post link to download CUCM 7.1 documentation DVD[ i couldn't find any on www.cisco.com/go/support] i want to use it as my  studying  material for CCIE voice...thanks

The documentation guide for cucm 7.1(2) can be found here:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/docguide/7_1_2/dg712.html
Hope that is what you were looking for?

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    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop\.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>
    12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE)   Free space : 25916985344|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>
    12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>
    12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>
    12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>
    12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>
    12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
    12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
    12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>
    12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>
    12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>
    12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>
    12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>
    12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>
    12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>
    12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>
    12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>
    12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>
    12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>
    12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>
    12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>
    12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
    12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
    12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
    12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
    12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
    12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  starting tempDynamic.preflight...|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Destination file name = dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  starting tempDynamic.preflight...|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Destination file name = install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>
    12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>
    12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>
    12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>
    12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes
    12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done
    12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec:  [  OK  ]|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>
    12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>
    12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>
    12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
    12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>
    12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
    12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>
    12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>
    12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>
    12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>
    12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
    12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>
    12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>
    12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
    12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>
    12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>
    12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>
    12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>
    12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
    12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>
    12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>
    12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>
    12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
    12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
    12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>
    12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
    12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
    12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
    12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>
    12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
    12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
    12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
    12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
    12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
    12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

    hi gupta ,
    admin:run sql car select * from tbl_event_log
    Failed  to get Connection.Connector(NOT CONNECTED:  Driver=com.informix.jdbc.IfxDr                                                 iver;)
    admin:run sql car select * from tbl_system_preferences
    Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
    restarted the below sevices
    Cisco CDR Agent
    Cisco Database Layer Monitor
    Cisco CDR Repository Manager
    Cisco CAR                 Scheduler
    Cisco SOAP - CDRonDemand                 Service
    Cisco CAR Web                 Service
    while accessing cdr reporting showing below error .
    ------------------------------------------WARNING-----------------------------------------
    *  Cluster wide parameter 'Call Diagnostics Enabled flag' is set  to false.  Hence no QoS information will be generated on calls. If  required,  please configure the same from service parameter page for Call  Manager  service. 
    *  Problem in determining 2M/HWM breach status.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 
    *  Tbl_System_Preferences table is corrupted. Please click on the  'Restore  Defaults' button to update the table with default values. 
    *  Problem in determining Loader Configuration.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 
    -------------------------------------------NOTICE------------------------------------------
    * Problem in determining Billing Tables status. Please check the  CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error. 
    *  Problem in getting the Mail parameters. It might result in   mails/alerts/notifications not been sent to CAR Administrators. Please   configure this at CAR->System->System Parameters->Mail   Parameters. 
    * Mail  id for 'ccmadmin' is not available. CAR  Reports/Notifications/Alert  Emails might not be able to sent to this  user properly. Please  configure a mail id in end user configuration  page.
    if we apllied Restore Defaults ,geting below error
    Error Code
    Error Description
    30029
    Direct access to this screen is not allowed.
    and try to access system and data base , getting below error
    Error Code
    Error Description
    10012
    Database Error. Contact System Administrator.
    Does any other way to avoid cdr and do the istallation .

  • [Athlon64] CD / DVD not working properly, Neao K8T800 Pro series.

    Hi all,
    I purchased a MSI K8t Neo2 motherboard along with a AMD 64 3200+ (socket 939) in the beginning of May.
    When i installed the parts in my case I experienced some problems getting windows (which I reinstalled) to detect all the Harddrives i had.
    I solved this by putting 3 HDD's on one IDE interface, and 1 on a separate controllercard. on the other IDE interface i put my Sony DRU-700A DVD alone.
    This worked, to a certain extent.. When I place a disc in the DVD, windows gets a hizziefit and starts to lag insanely, when it's finally done, it won't autostart the discs i put in, i can't double-click it from My Computer as i get the error:
    "F:\
    Only part of a ReadProcessMemory or WriteprocessMemory request was completed."
    Doesn't tell me much.. I then try ro right-click F: and select "exlore", AHA! this works. I get into the disc and i can move around in the foldertrees, but it takes time.. My GOD it takes time...
    When i finally reach my destination and try to execute a .exe file, this happens:
    "F:\ is not a valid win32 application".
    At this point one starts to think: "ok.. i know that.. but the exe-file i tried to start IS..."
    NOTE: From time to time i've noticed that it switched between these 2 error messages, i.e i get the "not valid" when trying to start the disc and the "ReadError" when starting a .exe-file, and vice versa.
    I have the latest bios, i have tried adding a LG CD-R/W tp the process and tested if that worked, see results here: www.vikholm.se/say_what.gif     
    I might not be the sharpest tool in the shed, but i know that CAN'T be right?
    I then went into the Device Manager and selected "uninstall" on my Sony DVD, thinking it has to find new hardware on reboot and reinstall it. Windows finds nothing, and i can't seem to get it back again..
    Anyways, i noticed that 2 updates to my mobo was avaliable through MSI Live Update, so i choose the newer one and install it, thinking it might solve this problem.
    Select reboot -> Click "exit now" on firefox.exe  -> run for work as i', late -> come home now just to see that windows did NOT reboot as i got an error code from some exe-file.
    Anyways, reboot properly this time and half-way through the boot up it reboots again, and at the loadingscreen where you can see the biosversion and such it says:
    "Sec Master drive is not ATAPI compatible
    F1 to Resume"
    This is my LG CD-R/W. I press F1 and it boots just fine, and i see that my LG is no longer avaliable in My computer.
    These are my problems.
    To sum things up:
    1. Could it be my mobo that is screwed up in the IDE interfaces?
    2. Could it be my IDE cables? (i don't have any others to try with =( )
    3. I've been in contact with Sony's support, accordign to their firmware testers and producttest programs, my device worked as it should.
    4. Anyone have any tips on how to get my Sonydevice back to windows without reinstalling windows? It not, i'll just have to reinstall.
    5. If all else failes, can anyone lend me a handgun so i can end my misery?
    Thanks a million for reading and if you have the slightest idea of what might fix ANY of the problems stated above, do not hesitate to post. Please.
    Milk and cookies for anyone who helps me solve this 

    Quote from: Tiresmoke on 09-July-05, 01:49:28
    The promise controller is simply there to add to their Sata Raid ability. It is not for opticals.
    Then let's do some RTFM:
    Quote
    Pages 1-2 and 1-3
    Promise 20579 On-Board (Optional)
    >Supports two SATA and one IDE
    -  RAID 0, RAID 1 and RAID 0+1 supported
    -  RAID function work with ATA133+SATA H/D or two SATA H/DConnect up to two SATA devices (such as SATA HDD, CD-ROM, DVD-ROM and
    two ATA133 devices
    > SATA 150MB/s with extensions (SATA II Phase I)
    > RAID Smart function
    > SATA ATAPI device compatible
    That clearly states the ability to get opticals connected. It is admitted, that there only SATA opticals are mentioned.
    Quote
    Page 2-18
    Parallel ATA/Serial ATA RAID Connectors controlled by Promise
    20579: IDE3/SER1/SER2 (Optional)
    The brand new Promise 20579 chipset supports  one IDE connector IDE3 and two
    serial connectors SER1& SER2.
    IDE3 is a 32-bit Enhanced PCI IDE and Ultra DMA 66/100/133 controller that provides
    PIO mode and DMA mode 0~5, Bus Master, and Ultra DMA 66/100/133 function. You
    can connect up to 2 hard disk drives---one IDE master and one IDE slave.
    Other devices than HDDs are not mentioned in the IDE3 section.
    Conclusion: According to the documentation, opticals can be connected to the promise controller, at least if they are connected to the SATA-interface.
    Own experiments show:
    If an optical drive is connected to IDE3, the promise controller detects it correctly. If a bootable media is inserted, it is detected as bootable by the controller BIOS.
    An old LD 8240 CD-Writer (only MWDMA2/PIO4 capable) works partly, if attached to IDE3, but there are errors. Playing Audio CDs and DAE generates drop-outs. CD burning results in corrupted data on the media.
    If I connect a LG 4163B DVD-Writer, there are no issues concerning CD-playback or DAE. CD-recording was not tried out. The DVD-RAM feature fails, possibly due to driver interference.
    This shows, that there at least a CD-ROM or DVD-ROM drive (PATA) might work on the promise controller, but that also depends on the drive itself.
    Michael

  • QT Pro -- Did I miss something in the documentation?

    Someone please check me on this, because I think I must be getting senile. After many years of thinking about it, I finally popped the whopping $30 for Quicktime Pro (for QTP7 on my 27" iMac Core 2 Duo, OS X 10.6.7). It installed without problem -- though it's rather disconcerting that it still looks, smells, and largely acts like QT Player 7. I had a no-fun-at-all-time trying to open video clips that wouldn't open with the In and Out selection markers, so I couldn't trim, or cut and paste, or do anything at all to edit them in a time-linear sense. I DL'd the QuickTime 7 User Guide PDF with the "Getting Started With QuickTime Pro" PDF and read it and re-read it several times, tried QT Pro help, but I couldn't find a single bit of information on why some video formats would open with the In and Out selection markers, and thus be editable, and others would not.
    After 2 solid days of knocking my thick skull against the wall, I finally had my Archimedean Eureka Moment, and realized that ALL the files that WOULD open with the In and Out selection markers were .mov files, while files I was trying to open unsuccessfully were .mpg, .mpeg, m2v, .mp2, mp3, .mp4s, and suchlike. I went back through the QuickTime 7 User Guide PDF AND QuickTime Pro Help, as well as searching here on Apple's support forum, and on other Apple/QT discussion groups, and NOWHERE could I find anything that said files had to be in .mov format to be editable with the In and Out selection markers. Can someone please point out to me the pertinent section of the documentation I must have missed, where that MOST important information is presented.
    In a Hail Mary guess, I thought that perhaps the "QuickTime MPEG-2 Playback Component for Mac OS X" might help solve my problems, though it's description didn't sound that promising: "This add-on to QuickTime or QuickTime Pro provides the ability to import and play back MPEG-2 content, including both multiplexed (also known as muxed, where the audio and video tracks are interleaved together into one track) and non-multiplexed (also known as elementary) streams." Yeah, I got that, but does it do anything ELSE in QT Pro, like give the user the ability to edit.mpeg video with the In and Out selection markers in QuickTime Pro? I could not find THAT information either, and I'm really not keen on plunking down another 20 bucks for a function as simple as playing back .mpeg files, when I have several utilities that already allow me to do that.
    What I'm using QT Pro for right now is chopping up free, non-commercial,non-copyrighted or copy-protected, legally-belonging-to-me, guitar lessons so I can break them down into small sections at a time that I can loop and learn before going on to the next section of the lesson -- very handy. So, I'm sorry, but I don't really think I'm a candidate for the thousand-dollar Final Cut Studio, or even the two-hundred dollar Final Cut Express. I'm retired, and on a fixed income, and I can only afford what I can afford.
    So PLEASE, someone tell me if I'm stuck with no choice but to convert my videos to .mov format before I can edit them in QT Pro, or have I, in my dotage, overlooked another, cost-free way, of actually using QT Pro for what I want to do, without all the monkey-motion of converting everything.
    Thanks for your time,
    Bart Brown

    I may or may not need QT Pro (a moot point, as I already have it)
    As previously indicated, hang onto it if you plan to do any layering, masking, and/or picture-in-picture video composites. It is handy for quick clip modifications not requiring use of a full video editor.
    I DO need the $20 MPEG-2 component (nickel & dime, nickel & dime, nickel & dime, nickel & dime)
    I HAVE FFMPEG X
    I HAVE MPEG Streamclip
    The Apple MPEG-2 Playback component is only needed if you plan to use MPEG-2/M2V content in QT based applications. That is, applications like QT and MPEG Streamclip which access codecs for which your system is configured. Utilities like FFmpegX, VLC, and HandBrake have their own codecs embedded within their respective applications.
    In regards to MPEG Streamclip (and AC3)...
    Rather than try to cover each individual point as you brought them up, let me summarize the situation by enumerating your options.
    1) The Apple QT MPEG-2 Playback component does not support any audio compression formats. It is a video codec only just as H.264 is a video codec. Either the audio is QT compatible or it is not. If it is not, then your best option is to convert non-compatible audio to a QT compatible compression format.
    2) If you really want to play AC3 DD5.1 audio on a Mac, the best way is to use the VLC media player and send the AC3 audio data to an external DD5.1 decoder via the VLC "passthrough" option. (I use the Logitech Z-680 for external decoding and amplification of optical digital or 6-channel analog data.)
    3) No matter what AC3 codec you install on your Mac, for it to work on the Mac, the audio will either have to be mixed down to two channels for core audio processing on the system or you will have to install an auxiliary audio card capable of outputting the AC3 decoded audio as 6 separate channels of audio which can also be handled by the core audio system software. (I use a 6-channel M-Audio card here for audio usually transcoded to either 4, 5, or 6 channels of AAC or AIFF compressed audio data.)
    4) While MPEG Streamclip only supports 2 of the 6 DD5.1 channels at a time as QT compatible audio channels at a time, the user can select which two channels are output. Most users opt for the "stereo mix" option but could just as easily select the "Front Mix", "Surround", "L/R Ch.", "Center Ch.", "LS/RS Ch.", or "LFE Ch." option. You can even make multiple passes to decode/export all 6 channels of audio and attempt to re-assemble them as separate audio tracks, 3 paired stereo tracks, or a single "surround" audio track if you have the required hardware support for playback.
    Anyway, I've DL'd my AC3, I'm buying my MPEG-2 component (which I still think is a ripoff: why leave out ONE critical component -- when you've included dozens of others for free -- and make your customers pay, AGAIN, to make the $30 software you just paid for from the same company into a $50 software package so it will do what you want it to do? To me, that dog don't hunt).
    As has been stated many times, QT is based on the idea that multiple parallel tracks of data (up to 99) can all be played back synchronously using a single external clock. Multiplexed MPEG-1/2 content, on the other hand, employs spatial synchronization—two different technological approaches. By interspersing blocks of audio data between blocks of video data in a single data stream, one form of data is prevented from "overrunning" the other. AVI works in a similar manner using parallel tracks of data. Only in this case, frames of audio data are interleaved with frames video data to maintain synchronization. The main difference here, however, is that, as far as QT is concerned, the frames are only a half frame "out of sync" while the MPEG-1/2 data is "out of sync" by an undetermined degree. Since QT cannot equate a specific time reference to corresponding frames of audio and video content, it cannot properly convert or edit this content. In short, the MPEG-2 Playback component is not a "critical" component since QT was never designed to use it and only added it in response to user requests. As to pricing, If you wish to perform transcoding of WMV content, the Flip4Mac codecs alone run from $29 to $179 depending on what level of capabilities you require. (And you still need the QT 7 Pro key.) Your main problem here is that you are editing in an QT non-compatible compression format designed for content delivery rather using a QT compatible, edit specific compression format. I assume this was a result of have the Tape-DVD recording device on hand and decided this approach was easier than going the more conventional route of converting to DV using a DAC device. As a result, your data is probably compressed to about 1/5 the data rate/size of a DV file. Unfortunately, you will likely have to pay a price in terms of quality and work flow problems. Still, I suspect you would be less than willing to go back to square one with your tapes and re-digitize the content a second time.
    What MORE am I going to need to accomplish that, do you know?
    Whether you are editing a "muxed" MPEG-2/AC3 file or a DVD title consisting of one or more VOB files (also containing "muxed" MPEG-2/AC3 content), the work flow is essentially the same. Simply drop all of the non-zero VOB files in the title set to the MPEG Streamclip work window, fix the timecode breaks, and start your editing as if you were working with a single MPEG file.
    NOTE: unless it has changed, FFmpegX may still be limited to 2 GB MPEG file sizes for processing while I believe MPEG Streamclip has a 4 GB MPEG file size limit. I assume this may not be a problem for you if you are working with "snippets" but could be a problem if edits are merged to overly long files. In either case, the VOBs are encoded to files of 1 GB or less and should not present a problem even if you are working with a multi-VOB title set.
    why do I have to go through the kludge of recording tape to DVD, then sneaker-netting the DVD to my iMac to get the digitized video on my computer?
    You don't. You could have used any analog-to-digital converter device. For instance, many old Hi-8/Digital-8 camcorders and most recent DV camcorders have the ability to convert your VHS output directly to DV content which can be captured in any video editing (e.g., iMovie), dedicated capture (e.g., the free Vidi app) or even QT X/QT 7 Pro applications. The content is digitized in real time to your computer. Files would probably be 4-5 times larger than your DVD or MPEG files, but the resulting quality (depending on the original tape quality) might be better and the content is fully compatible will all QT apps (assuming you don't somehow corrupt the files).
    On the other hand, if I already had all of those DVDs on hand, I might consider using HandBrake to convert them to H.264/AAC files and then simply trim and merge the resulting files for distribution. I.e., Handbrake includes its own embedded codecs and is capable of batch processing files while you sleep or are busily engaged in other activities. And, the resulting files are editable at the frame level in the QT 7 Pro which you already have.
    Why is it that Mini Port on the new iMacs is unable to take direct HDMI INPUT from a digital video source at 1080p natively? It's pretty depressing A) having, once again, to buy some $130 adapter to even GET digital input into the 27" iMac, and B) even if you CAN get digital input, being limited to 720p (Belkin AV360™ Mini DisplayPort Converter for 27" iMac. Belkin's description: Accepts full 1080p signal, provides 720p to iMac) on a 2560 x 1440 display.
    You would have to ask Apple. My guess is that they don't want to get involved in HDCP support issues and besides, previously this port has been limited to output only and is still described as such on the Apple Store Tech Specs web page.
    As I'm nearly 63 years old, I'm absolutely gobsmacked at the progress in computer technology from my first Sinclair Z80 to my Amiga 1000 to my first Mac -- a IIci ($5000!), to now, but I thought the whole idea was to make things easier.
    Still have a few years on you. (Let's just say I'm on the high side of 65 and leave it at that.) I started with the Polymorphic 88, System 16 (S-100, 8080 processor with all of 16 K of memory) and worked my way through an Apple //, Mac 128K, Mac IIci, 8500AV, two G4s, a PPC G5, and am now on my first Intel Core Duo laptop. (The last five are still "in service" and the Poly-88 is somewhere in the storage shed.) They say that a program expands to occupy the memory available to contain it. In a similar manner, as things become "easier," we tend to expand our horizons into more difficult fields of endeavor.
    Do you know of a good place to start to try to learn about this stuff?
    Normally in a case like this, I would recommend you contact your local Mac/Apple User Group and see if they have an active Video SIG. By discussing your goals and available hardware/software, they may be able to find a work flow that meets your needs, minimizes your investment in time and effort, and avoids the need to purchase anything additional. For instance, is it your intention to post media on the internet, archive it for future editing purposes, distribute it to immediate friends and/or relatives, what is more important—time or quality of your content, what do you mean by "clean up," etc? These are likely the questions that will determine which work flows best suits your needs and in which order they should be applied.

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