Had to rebuild system: Media Offline (in red) on some clips. WTH? How to reconnect?

This is likely siple, but I'm stumped. My O.S. (Win7 Pro) became hopelesly corupted, so I was forced to reinstall. I'm done, CS5 back up and running, but I have a project that is acting wonky.
ABout a dozen of the clips in the timeline/sequence are RED and show as Media Offline. Now, when I open the project I don't get a popup looking for them. The clips are all AVI files and I have checked and yes, they are where they are supposed to be.
What is the process of having Premiere Pro understand where they are again? I'm not finding an answer that works.
Thanks again. I am sure I will have other questions.
Oh yeah, like, how do I get Media Encoder to stop using my SSD drive (my C drive) as the location where it does it's thing? You know... you Export to the Queue and it bring up Media Encoder and the sequence might be headed for the drive you tell it, but it clearly shows the C drive as the temp place or whatever. I made the change long ago, but now forget.

With system rebuilds, or when migrating to a new system, installed CODEC's are often forgotten. Project A worked, and then after the change, one gets the "Media Not Supported... " error message.
Glad that you found the issue. I will be doing, a couple of new machines, and hope that I have made adequate notes on which CODEC's I need to install on them.
That said, I have one caveat: often, a user is temped to just download and install an "all-inclusive" CODEC "pack," rather than step through the list, one at a time. I urge anyone to NOT do that. Install what you need, when you need it, and if there are commercial versions vs free versions, spend the few $'s to go "to the source."
Good luck,
Hunt

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I opened up my project today and noticed that two of the video clips on the Timeline have turned black with the red stripe across the middle that says "Media Offline." Both of these clips were derived from a single clip in the Browser, and that clip is still sitting right there in the Browser with all the rest of the clips, although it too has turned black with the red message stripe across it.
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I had this problem a while ago, and the reason was that the clips went in fact offline for a short while and then back online (they were on an external drive), but the clip thumbnails were not updated.
I used the trick to force thunbnail updating by deleting the Thumbnail Cache (I guess this is the file name - cannot check now) in the FCE Documents folder. FCE will rebuild all thumbnails at next restart.
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Piero

Media offline thumbnails

So I had a drive drop out on me while I was working and all my clips said offline. After getting my drive back up and restarting, my clips on the timeline still have the red "Media offline" thumbnail, even though the clips are all back up. Tried flushing my render files, didnt seem to work. Any suggestions?

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Media offline - no it's not!

In my timeline several clips display as Media Offline.
But they aren't really.
Playback of the sequence is fine. If I click on the clip and select Reveal in Finder, it does just that. It's not lost. If I select Reconnect Media for the individual clip it browses to the clip with me even telling it to. I click Connect and the clip in the timeline still displays as Media Offline.
I deleted some render files that I thought were no longer used. Could this be the cause?
What gives?

I just had the same problem and this was the fix. Yey for searching before posting and actually finding the answer I needed. Thanks so much apple forums.
Also to add to this I know how mine occured. I work on a system hooked up to an Xserve. I opened a project which is stored on the computer and then realized the Xserve drive wasn't connected which is where the media is stored. So I quit FCP. When you quit and the window comes up I was just too quick on my actions and clicked the return key saving the project with offline media. If this happens make sure you quit and do not safe the project. Then either connect the drive needed or move the media to where it was before this happened and then open the project again and everything should be there. If not just do as stated in the posts above and everything works great.
Thanks again guys,
-shawn

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If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

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Hello Rachet Jaw,
Thank you for the details of the issue you are experiencing with iTunes. I found a few articles I suggest for the issue you described.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
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Fixing "media offline" thumbnail in browser and timeline

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I am not sure where these particular media files were located, when Imported. It seems that they were on an external HDD, but then I am not certain of that.
When a file is Imported into PrPro, a link to the original file is created, and this link is an absolute Path, in that every aspect of it's location, name, etc., MUST be maintained, or the link will be broken, and then the Media will show as Media Offline. In PC-speak, the HDD's drive letter must be maintained, exactly as it was, at the time of Import. In Mac-speak, that is the Volume. Being a PC-only guy, I am not sure of all variables on a Mac for Volume names, so you will have to investigate that aspect. However, if any part of the Path (probably goes by a different name on the Mac) changes, one must manually re-link via the new Path.
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Hello all,
My firewire 800 drive dismounted when I attached an additional firewire drive onto the chain. As a result Final Cut froze. I had to to do a hard reboot because my entire machine froze up.
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x

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When see the beachball cursor, note the exact time: hour, minute, second.
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I am working with Premiere CC and using After Effects CC comps for some Keylight 1.2 keying within the project - AE comps created in Premiere via "right click" on clip saying "superseded by AE comp".
The After Effects project incl. all the comps and Premiere project saved locally - same location, local.
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PROBLEM:
Now the Premiere project can not find/link the AE comps / project. Saying: Media Offline.
Although it displays the right path in the Premiere project window!
TRIED THIS:
In Premiere I tried to "Link to media". Which will work for any three of the 20 AE comps!
At the 3rd or 4th one I try to link (automatically doesn't work here for some reason?) Premiere either hangs after a while or "changes mind" and finds no links anymore - even those I relinked just minutes before will have no connection anymore - again "offline"!
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Thanks for any suggestions!

Mylenium basically answered your question: quit both applications, manually clean Media Cache Database, restart PrPro and let it rebuild Media Cache Database (reconform files). Other than that provide information about your disk setup. Since AE wanted to know where to save project file, it might for some reason lost connection...

"Media Offline" in Premiere Pro CS3 .. but it's not offline!

If anyone is able to advise on a technical problem in Adobe Premiere Pro (CS3), I'd be most appreciative I'm hoping someone will be around anywhere to help solve this...
Please look at:
http://www.thepfjstudios.com.au/images/PremiereProblem.jpg
to understand my issue better. (Img 1440x900, approx 210kb)
In the upper left box are the videos in the project. This issue is with all videos in the project, but for the example, I'm looking at the highlighted video, MOV03C_03.mpg. The thumbnail at the top of the list shows the video is working, I can play it fine by pressing the play button next to the thumbnail.
The same video, MOV03C_03.mpg, is in the timeline at the current point of the cursor. The current timecode is 00:00:55:22 (hh:mm:ss:ff). I don't understand why the monitor on the upper right corner is showing the video (and all videos in the project) as "media offline", when they're all in the project and able to be played, therefore *not* offline.
Is there some way I can fix this? It's for a university project that I'm needing to deliver to our customer this week...

The guy that said "if an Asset appears as Off-line, it is because the Asset IS Off-line" obviously hasn't seen this problem before.
You are absolutely correct here. Most users have not seen this problem before. In my search of these fora, I found only this, and one other thread where this behavior was reported. In all others, the problem came about because of things like Paths changing (external drive letter changes were the most common). There were cases where the Path was changed by Renaming, Moving and Deletion, but only this, and one other instance, where something else intruded.
Now, it appears that you also encountered the issue, so that runs the count up to three. There are possibly others, who have never posted here, but we cannot count them, unless one searches every possible forum on the Internet.
It is good that you have found a way to get around the issue, and thank you for posting that.
I do, however, have a little problem with your attitude. A forum respondent can only comment of problems that they have had, observed from others, or have read about. If few users have encountered this issue, it might seem that it is related to but a few Projects, systems, or users' actions. If it were a universal Bug, it would seem most logical, that many others would have encountered it, and reported it.
You are correct. I have not encountered this problem, and it appears that most other users are in the same exact position. Maybe we do something differently, or our systems and Projects are different enough, that we have just been spared. I am not sure that is a bad thing.
Again, thanks for posting your keystrokes to handle the problem, when it arises. I hope that will help others, when they show up.
Good luck,
Hunt

Had to rebuild system: Media Offline (in red) on some clips. WTH? How to reconnect?

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