Help!! serious problem with my zen mi

Question

help.......my zen cant power on, when i try to power on/reload firmware/format/clean disk.......whatever i do my player also <FONT color=#333333>freeze...can anyone help me .
<FONT color=#333333>
<FONT color=#333333>note:there are no more warranty left for my playerMessage Edited by enrique8808 on 0-06-2005 2:38 PM

Answer 1

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------------------------------------------------------------------------------ -->Solution ID # 4794<!-- Solution graphic or text string --><IMG height=3 src="http://dmzweb4.europe.creative.com/Servicesoft/Data/WW_TS/TemplateSets/ww_english/images/dot-clear.gif" width=5><IMG height=3 src="http://dmzweb4.europe.creative.com/Servicesoft/Data/WW_TS/TemplateSets/ww_english/images/dot-clear.gif" width=200>
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// -->How do I access the recovery mode of my Creative MP3 Player?
It is recommended that you download and install the latest driver as well as the firmware update from Creative Zen Micro, Zen Neeon, and Zen MicroPhoto Players
Turn off the Zen Micro player.</LI>
Remove the battery.</LI>
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the Recovery Mode appears.</LI>
The following options will be displayed:</LI>
Clean Up (Performs a disk scan on the players hard disk, it will not affect music files)</LI>
Format All (Formats the players hard disk - Note: all contents will be lost)</LI>
Reload Firmware (Reloads the Operating System on the Jukebox)</LI>
Reboot (Reboots the device).</LI>