Hi! I have been charged twice for an in-app purchase. Who do I contact?

Hi! I have been charged twice for an in-app purchase. Who do I contact?

Contact iTunes Customer Service...
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT204088 I have been charged twice for an in app purchase, how do i get a refund?

    I made a purchase in an app (Paradise Cove Game), I only received 1 bundle but have been charged twice. Can anyone tell me how I can get a refund? Thanks

    You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 I have been charged twice for downloading an app what do I do?

    I have been charged twice for downloading an app and it wasn't the cheapest of spa- how do I resolve this?

    There is a link "Report a Problem" on the email order receipt sent to you from Apple..
    S

  • I have been charge twice for the same app please help

    I have been charge twice for the same app please help, I have look for help but no luck,

    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us

  • TS1424 i've been charged twice for an in-app purchase, how do i get this resolved?

    my son downloaded a game from the app store and as the password wasn't required for 15 minutes he was able to purchase gold coins without my knowledge. However i have now been charged again but nothing else has been purchased. i tried to call apple for support but the ivr keeps telling me to go online and will not put me through to an advisor. please help

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    You can change the passcode to IMMEDIATELY.

  • HT204088 How do I report that I have been charged twice for the same app?

    Can anyone provide me with a link to report this problem?

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT204266 What can I do if I have been charged twice for an app

    I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.

    Get a refund
    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • HT201359 When you have been charged twice for same item, how do you get your money back?

    When you have been charged twice for same item, how do you get your money back?

    Morning Domangere,
    Thanks for using Apple Support Communities.
    Following this article refund will be an option.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • HT204088 I have been charged twice for a single transaction

    Hi
    I have been charged twice for an App  I downloaded yesterday
    Item
    Developer
    Type
    Unit Price
    Auto Trader Mobile, Vehicle Check
    Report a Problem
    Auto Trader
    In App Purchase
    £3.99
    Auto Trader Mobile, Vehicle Check
    Report a Problem
    Auto Trader
    In App Purchase
    £3.99
    Order Total:
    £7.98
    Please retain for your records
    Please See Below For Terms And Conditions Pertaining To This Order.
    iTunes Store
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/uk/support/itunes/store/
    <Personal Information Edited by Host>

    It is possible that you accidentally double clicked the order in some way, some how processing it twice. Clearly you don't need two copies of the same magazine and it is unlikely Apple will not refund you.
    On the receipt there should be a section asking you to report a problem.   I suggest you do just that and the matter will be resolved.
    Something to read ....How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

  • HT204088 I have been charged twice for an app subscription.

    I have been charged twice for an app subscription thinking that I would get two months but I didn't. How do I dispute?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I Have been charged twice for the song download.

    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
    Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
    I have been charged twice for one album download.
    Regards,
    Kindly resolve it ASAP.

    I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
    Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

  • I have been charged twice for a service. Whom do I call?

    I have been charged twice for a service. Whom do I call?

    There are Chat and Phone options available to Paid subscribers.  See: http://www.adobe.com/support/acrobatdotcom/supportinfo/paid/

  • TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

    Why have I been extra charged for an app and have been billed twice for the same app?

    We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
    I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 i was told that the purchuse failed so why was i charge twice for the one transaction and there are more then one of them i have been charge twice for each of them i would my money back for each of the double tranactions thank you

    i have been charge twice for each of the tranactions i made and i would like them back thank you

    Simple process. If an iPhone go to the Apple Store and not Verizon
    the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
    good luck

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