HP 5520 all in one printer: Problem installing software

Nightmare trying to install software - have tried from CD and from web.
Installation error
Call to DriverPackageInstall returned error 1627 for package 'C\Program Files\HP\HP Photosmart 5520 series\Driver Store\Pipeline\hpvp109.inf'
Any advice would be appreciated
Many thx
Deb

Hello DebbyDo,
Welcome to the HP Forums.
I will be more than happy to assist you with the installation issues you seem to be having.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Purchased an HP Photosmart 5520 all in one printer last year and a Macbook Pro in Jan. They worked together up to June. In Sept. when I tried to print wirelessly, it would not print. The laptop had been updated. Tried to update the printer via HP,couldn't

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To add on to what sabertooth04 stated, here is a link to a document that addresses print apps for your model of printer. Click on the drop down titled "Managing Scheduled Delivery Print Apps" and the option to cancel or remove an app will be available for you to click on and review the steps to remove that app . I hope that this helps.
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I am running Windows 7 64-bit and I am unable to install the HP Photosmart C5200 All-in-One Printer series Full Feature Software that I downloaded from the website.
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Microsoft Visual C++ Runtime Library
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Hey cmsciulli,
I would first like to welcome you to the HP Support Forums!
When getting the Microsoft Visual C++ Runtime error message. The first step that I would suggest doing, is to make sure that you do have the latest update. I have included a link to the latest available download from Microsoft for 'Visual C++ Redistributable for Visual Studio 2012 Update 4'. Along with this update, I would also suggest completing any other Windows updates that are available to you.
After you have installed all the necessary updates, I would suggest restarting your computer, if you have not already. Then try installing the printer software again.
If you are still experiencing the same error message when trying to install the printer, please let me know the version of Windows that you are currently running. If you need assistance in finding the version, I have included the document 'Which Windows operating system am I running?'.
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Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello Jai_pareek,
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3. Restart the computer.
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I work on behalf of HP
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Hello dh-agi,
It sounds like that PC Speedup certainly messed something up (probably in the registry). You may have to do a system restore to a point in time before you did so.
However, before you do that, I recommend 'scrubbing' the existing printer installation(s) and starting 'fresh'. To do this, follow the instructions below:
If you are installing from Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall (unless you have an HP PC, then run L3uninstall)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player using the link below
Adobe Flash Player
9. Download the latest full feature software and drivers using the link below
http://goo.gl/q2hE0
10. Run the download to reinstall the printer
If software was downloaded and extracted to your system:
1. Hold the Windows key + r key, type %temp% in the run field, then hit Enter
2. Look for, and open a folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L4uninstall (unless you have an HP PC, then run L3uninstall)
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Windows System Tools
8. Download and install the latest version of Adobe flash player using the link below
Adobe Flash Player
9. Download the latest full feature software and drivers using the link below
http://goo.gl/q2hE0
10. Run the download to reinstall the printer
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Is there a patch or updated driver/software I should install?
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First of all, thanks for being a loyal HP customer!
I don't believe there is any updated software. 12.0 is the current revision and was release in Jan. 2009.
Of course, upon boot, the computer will look for USB connected devices. So, it appears it is not seeing the 8500 sometimes. I would start with swapping for a known good USB cable that supports bi-directional communication (any new USB 2.0 certified cable should do).
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP 5520 all in one printer: Problem installing software

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