I have a brand new iphone 5. I can imessage and receive texts but can't send a text or reply to one. Any ideas?

I have a brand new iphone 5.. I can imessage and receive texts but can't reply or send new ones. Any ideas?

You can check this support document regarding troubleshooting Messages http://support.apple.com/kb/TS2755
However, SMS is a carrier function. You say that iMessage is working, so I would contact the carrier since it is SMS is not working.

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I have a brand new IPhone 4G. For the life of me, I can't get the phone to ring. I have been in and out of my settings, have disengaged both silent and vibrate. But when dialing my number from another phone, the call goes direclty into my voice mail

I have a brand new IPhone 4G. I can't get it to ring. I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone. But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise

Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?

My brand new iphone 5 cuts out during calls all the time, doesn't send mt text messages and then when it does it sends them twice?! why?? is it just apple or my network provider? bearing in mind my iphone 4 did exactly the same, so its a new handset sim

Hi,
i have just updated my iphone 4 16gb to an iphone 5 16gb
The iphone 4 had horrific problems, for example: Cutting out on calls, it going silent, me not being able to hear the person i was speaking to and them being able to hear me, and then visa vera.. also the main button at the bottom started to break.. my text messages weren't sending and then when they did they would send several of the same one.. also with mixed messages in them.. some of the texts had been form ages ago and had been deleted anyway and bits of them would re appear in the middle of the text, but only show to the person recieveing the text.
I thought all of this might have been some water damage as i had nearly had it for 2 years... However on Tuesday.. ( 29th Jan) i recieved my new upgrade of the iphone 5.. i was so excited, but then today.. 2 days after recieving it, its starting to do EXACTLY the same things my old phone did... cutting me off, going quiet on the phone, not sending texts, then sending several ones... sending mixed texts. Safe to say i am fuming!!! i am with vodafone and rang them today asking why?! they said it couldnt be my handset as its a new one, couldnt be the sim because thats new too so it must be the area signal.. so she checked for me.. came back to me and said that the signal in my area is perfectly fine....?!?!?! that makes it even worse!!! so i have asked to return it....!! i was going to go with a different provider thinking that it was vodafone??but after looking on here it seems like its apple? i am very disappointed as i love everything else about the phone, but its impossible to have a phone like this! especially when i use it for work too!

My wife is having the same problems as a reciever. She works in a school as a teaching assistant and her teacher sends messages that are mixed with previous texts from ages ago.
Can anyone shed some light on this problem or is it only her and this poster?
2m42s

Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

Have a look at this it might help
http://support.apple.com/kb/TS4148

I HAVE A BRAND NEW IPHONE 5S. IT SUDDENLY DOESNT WANT TO CHARGE. IT SAYS THE CHARGER IS NOT COMPATIBLE WITH MY DEVISE. WHY DID THAT HAPPEN?

I have a brand new iphone. All of a sudden it will not charge. When i plug the charger to the phone it says that charger its not compadible with my phone and sometimes it will charge up to 4% and then it wont charge any more. Why is this?

If your phone is still under warranty, get it checked by Apple or visit an Authorized Apple Service Provider to find out what the problem might be.
Could be the USB adapter, USB cable or the docking port of the phone.
iPhone - Contact Support - Apple Support
Apple - Support - Service Answer Center

HT1386 I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

I have a brand new iphone 4s the service provider loaded my contacts onto the phone I am connected to my computer and have itunes up it wants to set up as a new iphone will I lose my contacts if I say yes?

Yes you will.

I have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

i have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

Connect it to iTunes on your computer and Restore it. See: http://support.apple.com/kb/HT1808

My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

If you are trying to restore to an iCloud backup, this has to be done during the initial setup process. If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure your phone is connected to wifi and your charger as this will take some time to complete.
Also, your replacement phone must be running the same iOS version or higher to restore to your backup. If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup. If this is the case, you'll have to update your replacement phone first.

Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks

Hi, I have a brand new imac which i got today and when I open Iphoto all i get is the error message "Your photo library is either in use by another application or has become unreadable" any ideas? thanks

Are there photos in the Library? If not then just trash it and launch iphoto. It will make a new one.
If there are pics in it then Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.

Iphone 4 set up query have a brand new iphone 4, I have plugged it in using the wall charger and it does not seem to be doing anything. Trying to turn it on it is not working either. Is there some vital part of set up I have missed or is this a dud??

I have just received a brand new iphone 4 in the mail. I have plugged it in using the apple wall charger for around 3 hours now and it does not seem to be doing anything. Tried to plug it into the computer, again no response. Trying to turn it on has not had any success either. Should I be concerned that the screen is blank and not showing a charging symbol?? Have I missed some vital step in set up??
Thanks for your help!!!!

Try resetting the phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.
Then, launch iTunes & connect your phone...what happens?

HI I have synced my new iphone 5c to my computer and backed up info from my iphone 5 on my PC and my old AppleID is coming up on my new phone to access icloud etc. I can't remember the password and cannot retrieve it as it is an old email account which I

I can't get rid of my old Apple ID as I have synced my new phone to the same computer and backed up from the prevous iphone contents. I can't remember the password for the account and I no longer access that email account. HELP!!

Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Hi I have an iphone 5. When making and receiving calls I can't hear the other person. Has anyone else had this problem?

Hi I have an iphone 5. When making or receiving calls I can't hear the other person? Anyone tell me what is going on?

Try taking a look at this support document to see if the steps there help. If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

I have a brand new iphone 4. facebook and safari are slow. Is this the settings or the does the phone have a problem?

I just bought an iphone 4 about 2 weeks ago. the facebook application and safari run slow. I've deleted facebook and downloaded it again. Its a brand new phone so i'm not sure if i have the settings wrong or if theres something wrong with the phone?

it's not my internet connection. I used facebook and safari with my data services.

I have a brand new iphone 5. I can imessage and receive texts but can't send a text or reply to one. Any ideas?

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