I have a iPhone 5 and it started to shut off at random times and takes a while to turn back on. Sometimes I'll be doing something on my phone and it'll flicker then shut down. Is this a battery problem??
I have an iPhone 5 that just started to shut off by itself. Any suggestions why?
Hi there wy lassie,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support
-Griff W.
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Hello bdollbarnes,
Thank you for the details of the issue you are experiencing when trying to update your iPhone. I recommend the following steps:
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iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
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Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario -
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Davidb24 wrote:
Ok but im not the one who pays tge sprint bill
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I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
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Hi, I'm having the same problem as well. It shuts off after reaching 20-30% and asks for recharge, then after 5 minutes I can turn it back on, but it keeps shuting off unexpectedly
Bad thing is that my warranty expired 130 days ago. Apple doesn't want cover a new battery replacement (and it costs $400 here in Brazil)
Clearly it's a manufacturer malfunctioning.
How did you proceed with it? Did you solve this problem? I have an Iphone 5 with iOS 7.1
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Or somehow the Chinese carrier found out and locked it?
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As major software releases go iOS 7 is amazing? Many requests for support found on these boards are solved via advice related to How To Do Something. Many times the advice is right out of the User Documentation provided by Apple. If someone were to compare the number of critical issues reflected across these posts vs. most other major releases from any major vendor ...iOS 7 is excellent.
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Welcome to the Apple Community.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
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Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
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