Internal Error -2038 Invoice Creation

¡Hi! Help!
I explain my problem
I've created a vb.net 2005 application. Through DI API (SBO 2005 SP 01, patch level 20).
This application, windows forms run, it opens an SBO conection and starts a timer. Every 5 secconds the timer ticks, it
searches for custom xml files containing info needed to create/update Invoices, or Sales Orders. Whenever I find files to
process, the timer stops, documents are processed one after another and then timer continue ticking. I use one Company and
one conection open since the moment the program starts and it remains opened the whole day.
There are two servers. SAP Server, and there's another server (in this server runs my application, here I have just my app
and DI API so it connects to SAP Server) both on same Domain.
Database size is 50 GB, and it grows about 90 - 100 MB every day
The amount of invoices created is about 500/600 daily.
Problem is many times invoices creation are unsuccesfull due to one of the following errors:
OINV.Series , 'Internal error (-2038) occurred' or just OINV.Series , 'Internal error (-2038) occurred'
this makes more difficult to figure out the reason why this happen and moreover how to solve it, because as some or many of
you may know, internal error is not much explict and the causes for this error are very different.
Now, I'm certain Invoice series are OK because the same Invoice creation that fails in one moment, simply is succesfully
created after 2, 3 or even 5 or 6 tries!.
Errors increase a lot at evening, when intensive use of SBO database is taking place. However these errors use to happen
even at morning when few Invoices are created, I mean, not necessarily happen at intensive use.
Invoices are not that large. The biggest are about 10 - 12 lines.
This situation is frustrating both for my customer and myself
Has anyone experienced something similar? is this something about sbo db performance? does anyone knows if there's some kind
of document about Internal error?

Hi Marcel,
I think the first thing I'd check is for deadlocks on the database. Earlier patches of SBO 2005A SP1 are known to have issues in this area (see SAP note 1113543 for an example). It would certainly fit the symptoms you are getting (ie the same document can be created without errors at a different time).
Kind Regards,
Owen

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Facing error while invoice creation in AR.

Facing error while invoice creation in AR as Please complete your tax accounting flexfield. We are creating invoice through API.
Regards
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Hi,
Please go through the below Note ID.
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Regards,
Raju.

-2038 - Internal error (-2038) occurred : on 19/05/2011 10:04:34

Usind DI API for SAP 8.8 PL20
There's no entry in the Event Viewer obviously it's something wrong in SAP.
How can I know what's the problem ?
The application that is using DI API, is performing it's job every minute of every day without any trouble until 2 or 2 times a day, it crashes like this.
I would like to know how I can debug, profile or anything I could do to know what's the source of the problem.
Thank you for any hints.

The error Internal error (-2038) is usually related to database deadlocks, as explained in a few notes on the portal:
1414834 - DI_Error -2038 when update orders with multiple users
1231885 - DI_Error when two programs try to access the same object
1113543 - DI_Database deadlocks when maintaining JE concurrently
1489753 - Deadlock while adding Marketing Documents simultaneously
etc. - I got 11 notes relating the B1 with that error when I searched on service.sap.com/notes
So most likely it is due to either your application is accessing the same object as a user at the same time, or something is happening with transaction if you are suing it.
To actually monitor what is happening, two options:
1. SQL profiler - run the profiler for the day and then use the timestamp in your log to check the sql profile and see what was happening
2. Use the B1 Test Tools available on the SDN, which include a .NET profiler and a DB Proifler that you can use to analyze whats going on. (http://www.sdn.sap.com/irj/sdn/index?rid=/webcontent/uuid/cbb70163-0c01-0010-9b8c-f6ee72de7328 [original link is broken])
But before using your time up with those tools, see is there something you can do to prevent the deadlock - or check are you using a version of B1 that has a bug that was fixed in a later version. (explained in the notes)

[ODLN.Series] , 'Internal error (-2038) occurred'

Dear experts,
I have the following error "[ODLN.Series] , 'Internal error (-2038) occurred'" that occurs from time to time when I try to add a delivery based on a sales order with the DI API.
has any body else ever had the same error before ?
in the help the code number 2038 means a Data Source - Record Lock
I added a code that adds the delivery onther time each time this error occurs
what can i do to solve this issue ?
Best Regards
Abderrahim,

Dear Vieira ,
thank you for your respone
I don't think i can catch an inner exeception it's an error that I catch by the oCompany.GetLastError(ierr, serr) ,how can i get more details of the 2038 error?
just one remark the deliveries are created very well,I think the errors occurs when there a lot of deliveries to create
this the code that adds de Delivery
Dim DocEntry As Integer
        Dim iPickID As Integer
        DocEntry = GetOrderEntry(H_So.order_no)
        iPickID = H_So.order_no.Substring(9, 6)
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        oBP.GetByKey(oOrder.CardCode)
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        oDelivery.HandWritten = SAPbobsCOM.BoYesNoEnum.tNO
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        Dim iQtyConfirmed As Integer = 0
        For Each L_So As L_Conf_NYK In L_SoArray
            iQtyConfirmed += L_So.pkd_qty
            If bIsFirstLine = False Then
                oDelivery.Lines.Add()
            Else
                bIsFirstLine = False
            End If
            Dim VisOrder As Integer = Me.GetVisOrderLine(oOrder, CInt(L_So.line_no))
            oOrder.Lines.SetCurrentLine(VisOrder)
            Dim ItemCode As String = GetItemCode(L_So.product_no)
            Dim oPLQuantity As Integer = GetPLQuantity(oOrder)
            oDelivery.Lines.BaseEntry = oOrder.DocEntry
            oDelivery.Lines.ItemCode = ItemCode
            oDelivery.Lines.BaseLine = CInt(L_So.line_no)
            oDelivery.Lines.BaseType = 17
            oDelivery.Lines.Quantity = CDbl(L_So.pkd_qty)
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        Dim bIsFirstLoop As Boolean = True
        Dim i As Integer = 0
        Dim TotalFreightOnOrder As Double = 0
        While i < oOrder.Expenses.Count
            oOrder.Expenses.SetCurrentLine(i)
            TotalFreightOnOrder += oOrder.Expenses.LineTotal
            i += 1
        End While
        i = 0
        If TotalFreightOnOrder > 0 And iQtyConfirmed > 0 Then
            Do
                If bIsFirstLoop = True Then
                    bIsFirstLoop = False
                Else
                    oDelivery.Expenses.Add()
                End If
                oOrder.Expenses.SetCurrentLine(i)
                oDelivery.Expenses.ExpenseCode = oOrder.Expenses.ExpenseCode
                If oOrder.Expenses.LineTotalFC = 0 Then
                    oDelivery.Expenses.LineTotal = oOrder.Expenses.LineTotal
                Else
                    oDelivery.Expenses.LineTotal = oOrder.Expenses.LineTotalFC
                End If
                oDelivery.Expenses.TaxCode = oOrder.Expenses.TaxCode
                oDelivery.Expenses.BaseDocEntry = oOrder.DocEntry
                oDelivery.Expenses.BaseDocLine = oOrder.Expenses.LineNum
                oDelivery.Expenses.BaseDocType = oOrder.DocObjectCode
                i += 1
            Loop While i < oOrder.Expenses.Count
        End If
        Threading.Thread.Sleep(1000)
        Dim iAddition As Integer = 0
        Dim ierr As Integer
        'i try to create a delivery each time the error 5002 and 2038 errors occurs
        Do
            ierr = oDelivery.Add
            If ierr <> 0 Then
                ErrFlag = False
               Threading.Thread.Sleep(1000)
                iAddition += 1
            End If
        Loop While (Math.Abs(ierr) = 5002 Or Math.Abs(ierr) = 2038) And iAddition <= 5
         If ierr <> 0 Then
            ErrFlag = False
            Dim serr As String = ""
            oCompany.GetLastError(ierr, serr)
            Throw New Exception(serr & ". Delivery for order number " & oOrder.DocNum & " in the pick list number " & iPickID & " cannot be created.")
        End If
Best regards
Abderrahim
Edited by: Boukhris Abderrahim on Mar 13, 2009 1:24 PM

Vendor Text / Internal notes during Invoice creation

Hello,
We can create user ID for a Vendor contact using "Employee for Business partner" under "Manage Business partner" option.
With this user ID, while trying to create an Invoice, Vendor text / Internal notes drop down does not appear under "Document tab" at item level. We only see one option "Comments from Vendor".
But during invoice creation by a regular user , we see the drop down for "Vendor Text / Internal notes". We dont see the option "Comments from Vendor"
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UM.

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In this badi You can use FM BBP_PD_SC_GETDETAIL.
Example:
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Hello,
Version 4.6 C
During invoice creation in MIRO, the following error message occurs :
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Message No FICUSTOM 068".
For the message class FICUSTOM 068 in 4.6c the description is "PO Commitment item && Invoice Commitment item"
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Hi Prasad,
Message FICUSTOM068 was created by the SAP note 567119. Please kindly check this note in the service market place.
========================
As per note 567119:
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Procedure
Please select both SEND and RECV.
=================
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Hi,
I made a scenario that writes an invoice as soon as a delivery is made.
This worked fine while testing.
But now in production the deliveries are made by the pick and pack manager.
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Hello All,
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<?xml version="1.0" encoding="utf-16" ?>
<BOM>
<BO>
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Regards,
Rahul Jain
PS: The error is coming on oSapObject.Add - it is able to read the invoice from XML, the error comes when trying to add it. All relevant values mentioned in XML are present in the database, and I am able to add an Invoice from the UI.
Edited by: Rahul Jain on Sep 24, 2011 1:29 PM

I realize this might not be to much help but everytime I have ever gotten an internal error code it has always turned out to be a SQL error. For instance there could be something in transaction notification that doesnt jive with your submission or something along those lines. Perhaps you could try a more simplified invoice as a test such as just send one item with a price and no UDFs .
Sorry if that is not much help.

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