Office 2007 Printing error in Outlook

Getting this error message when trying to print anything from Outlook‘’ There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer.”. Prints from Word, notepad, and excel fine. Changed printers, unistalled, reinstalled still not working.
Any suggestions? Tried the hotfix and still nothing.

Try this updated hotfix for this issue as documented here:
Original problem:
http://support.microsoft.com/kb/2509470
New hotfix:
http://support.microsoft.com/kb/2512788
Has anyone tried this yet and does it work?
More to the point what does it do and is it necessary for it to be uploaded and installed?
Barneyboy48

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Outlook connector crashes with Office 2007 SP2

Hello. Microsoft has started pushing out Office 2007 SP2, resulting in Outlook crashes for Connector users who apply the patch. The only workaround we've found is to restore the users's system with Windows Restore, and then hide SP2 with Windows Update. A Connector uninstall restores normal Outlook operation. A reinstall of the Connector does not fix the problem.
We're running Outlook Connector 7.2.402.1.
Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007)
libimta.so 6.2-8.04 (built 19:28:07, Feb 28 2007)
SunOS vmpm1 5.10 Generic_127127-11 sun4u sparc SUNW,Sun-Fire-V490
Error examples:
"faulting application Microsoft Outlook, version 12.0.6423.1000, faulting module sjms32.dll version 7.2.402.1"
"the store was x is being reconciled with the indexer for the following reason: the store was last opened on a different machine."
"the store x is being re-pushed to the indexer for the following reason: index reset, re-push entire store"
Is there a solution? Will a patch will be issued for Connector 7.2? I haven't tried Connector 7.3 because our messaging and calendar servers don't meet its version requirements.
David.

We're seeing the same issue with Office 2007 SP2 and Connector 7.3 Update1. We're running JCS 5 (roughly Update 1 patches on top of it).
Here's the MS error each time. I can click on Calendar, Contacts, and Tasks. As soon as I click on any email folder, crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6423.1000
Application Timestamp: 49b08185
Fault Module Name: SJMS32.DLL
Fault Module Version: 7.3.106.4
Fault Module Timestamp: 4937c21f
Exception Code: c0000005
Exception Offset: 0002f7bd
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I also tried this with the Office 2007 Outlook Feature pack (also contained within SP2) that was released early for various performance fixes. Same error issue. I resolved by uninstalling the Feature Pack. I tried uninstalling SP2, no luck. I also tried uninstalling/reinstalling the SJ Connector, no luck.
I will check desktop search, see if I can turn it off for Outlook and see what occurs.

Outlook 2007 Print Preview/Print error after KB2509470

Are others running into print preview or print error message after installing MS KB2509470? Our environment XP Pro 32bit, running Office 2007 Std SP2 with latest patches from MS. Ricoh and HP Printers. If we uninstall this KB, problem is
resolve.
Error Message:
There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer.

Patch is severely broken, can not be backed out. Set for removal on the WSUS server and now users are receiving an error box "The following updates were not installed: Update for Micorsoft Office Outlook 2007 (KB2509470). Tried to remove using MSIEXEC /x
KB2509470 with no luck. Throws error 1603 in event logs.
When the patch is re-issued, will we be able to install on top of a broken uninstall.
Microsoft - we could really use your help in mitigating this issue ASAP.
We too could not uninstall KB2509470 on some computers. Ended up turning on the Installer logging
http://support.microsoft.com/default.aspx?scid=223300 and found error: DEBUG: Error 2259: Database: Table(s) Update failed
We then found http://support.microsoft.com/kb/970320 which sent us to
http://support.microsoft.com/kb/981669
After installing the http://support.microsoft.com/kb/981669 package and rebooting, we were then able to uninstall KB2509470.

Office 2007 Inbox repair tool for Outlook

Running Office 2007 Windows 7 64bit received this error but program wont open for me to follow its suggestion. "Can not open errors have been detected close and then use the inbox repair tool scanpst.exe"Warrior57

Hi,
If you open your Outlook and receive this message, you may need to use the Inbox Repair Tool to repair your PST file. Follow these steps:
On the Start menu, click Run.
In the Open box, type
drive:\Program Files\Common Files\System\Mapi\LocaleID\scanpst.exe
where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.
Click OK.
In the Enter the name of the file you want to scan box, type the path and file name given in the error message above.
Note You may not be able to use the
Browse button to locate this file because it is located in a hidden folder.
To change the options for logging errors during the scan, click Options. If you choose
Replace log or Append to log, the log file is saved to the same directory as the .pst file.
Click Start.
When the file scan is completed, select the Make a backup of scanned file before repairing check box.
Click Repair.
If the file is successfully repaired, you will see a Repair complete message. If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.
Hope that helps.

Outlook 2007 getting error when books the resources

Hi Guys,
I have the very interested problem here. We have two offices, A and B. Each office has a couple of meeting rooms as resources listed in GAL. When office A users tried to book office A meeting rooms from outlook 2007, they got the error message
You marked "xxxxx" as a resource. You cannot schedule a meeting with "xxxxx" because you don't have permission for that account. Either enter the name as a required or optional attendee or talk to your administrator about giving
you permission to schedule "xxxxx"
But when I login as the same user on another laptop which has outlook 2010 installed, there is no problems to book the same room at all. And when I tried to book the room in office B with outlook 2007, no problems. Comparing the settings of those two rooms
from exchange side, there is no difference. Same problems happened in all office A resources, but no effect on office B.
PS 1. Not try ask office B users book the room in office A yet.
2. tried the different ways to book the room from Outlook 2007, and same error message at the end.
Any idea to get it fixed?
Regards,
David

Hi,
Please note, it suggests to change the permission to Editor, that's because the resource mailbox requires Editor permissions for the delegate or manager that tries to modify the appointment items from the resource mailbox.
By the way, I found this:
http://community.spiceworks.com/topic/261812-exchange-2010-meeting-room-permissions
Try the suggestion mentioned in that thread:
Try creating a profile for one of the resource rooms you are having problems with. Then log into that profile with Outlook. In Outlook navigate to Tools -> Options -> Preferences -> Calendar Options -> Resource Scheduling -> If any of the
checkboxes are checked, uncheck them, then on one of the users who got the error, now try to book the resource and see if it still errors out.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Wish to fix an error code after upgrading Microsoft Office 2007

I just recently upgraded to MS Office 2007, but every time I launch Microsoft Outlook, I get this error code: The Add-in "ACT! Extensions" (C:\WINDOWS\system32\Act9Ext.dll) cannot be loaded and has been disabled by Outlook. Then goes on to advise me to contact the Add-in manufacturer for an update or uninstall the add-in.
I no longer have that specific version of ACT on my computer, but obviously I still have that extension and I am unable to find it.
I will appreciate if someone is able to help me to correct this error.
Thank you,
Solved!
Go to Solution.

I googled your error and this is what came up.
http://help.lockergnome.com/office/remove-reference-Outlook-Add-ftopict996422.html
and
http://help.wugnet.com/office/Add-error-ftopict1063593.html
Message Edited by CSX on 11-22-2008 02:05 PM
Ignorance is no excuse!

Acrobat Pro 8, Vista and Office 2007 - No PDF printer available

Hello,
I try to install Acrobat 8 Pro on a Vista professional based machine with office 2007 but I can't generate any PDF docs.
I try to install acrobat with my account (group administrator) or directly with the administrator account with the same result : no PDF virtual printer was created and it's impossible to add one using an existing PDF port or by creation of a new one.
I try to update my installation with the 8.10 update but no changes... Can someone help me with this issue ?
Thank you.

Here is a more complete description of my problem and the things I have tried. Any help would be greatly appreciated.
http://acrobathelp.blogspot.com/2008/01/adobe-acrobat-8.html
No pdf printer driver is installed. When I print from an Office 2007 saving as adobe pdf I get the following error message:
PDFMaker cannot locate the Adobe PDF Printers printer driver. Please re-install Adobe Acrobat 8.0.
The printer driver is in fact NOT installed. I look at the system printers and there is no PDF printer driver.
I have re-installed several times. I called support and they wont help me because I purchased a volume license and it will cost me $40 to get support.
I have searched user groups and Adobe knowledge bases to no avail.
I have tried to install the driver myself with the .inf files located in the dir C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF there are the following .inf files. None of them will install when I try to add a printer and select have disk and select any of them.
AdobePDF.inf AdobePDFCT.inf AdobePDFK.inf
AdobePDFCS.inf AdobePDFJ.inf
I get the following error:
"Printer driver was not installed. Unable to find a core driver package that is required by the printer driver package."
The msi installer has created two printer ports Documents/*.pdf (Adobe PDF port), and Desktop/*.pdf (Adobe PDF port)
I have tried Uninstalled and reinstalled several times. I have also tried repair several times

Recieveing "OnUCAppointmentGetVisible" error in Outlook 2013 (64 bit) - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"

Hi All,
I originally posted this in the MS Support forums (http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/recieveing-onucappointmentgetvisible-error-in/1a40eca2-8cd1-40f1-a92f-cb08f0af6b72), but was directed over here.
I have recently upgraded an installation of Office 2010 to 2013 (both 64 bit) but am now receiving an error which says:
Window Title - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"
An error occured while calling the callback: "OnUCAppointmentGetVisible"
This seem to happen when I initially open a calender entry, and when I close the entry (most only the first time I close the entry).
I did have some developer tools installed for Office 2010 and VS 2010 which played around with Excel,2013 but I have now uninstalled these.
In addition, BCM 2010 was installed (but for the time being has been uninstalled), but I don't think that is the culprit.
The issue is being caused be an Outlook add-in. I have three COM add-in enabled, but the one causing the issue in the "Lync Meeting Add-in for Microsoft Office 2013".
We are currently trialling Lync in a demo installation which is in a different domain to any of the Exchange accounts, but should this cause a problem? For the time being I have disable this add-in.
Regards,
Chris
Chris

Hi,
Sorry for my misunderstanding. If the issue is determined to be caused by Lync Meeting Add-in, please remove this add-in from Outlook, then go to Control Panel to repair Office 2013 program. After repairing,
this add-in would be automatically reinstalled. Please check whether the issue persists. About how to repair Office programs, please refer to:
http://office.microsoft.com/en-us/outlook-help/repair-office-programs-HA010357402.aspx
If the Lync Meeting Add-in is not automatically reinstalled, please try to manually add this add-in by the following steps:
1. Starting Outlook 2013 as an Administrator (right click, run as Admin).
2. Click File > Options > Add-ins, Manage Com Add-Ins Go... > Add..., C:\Program Files (x86)\Microsoft Office\Office15\UCAddin.dll, OK.
3. Close Outlook and start it as a normal user.
Regards,
Winnie Liang
TechNet Community Support

Send to E-Mail in Office 2007 Error

Hello Guys,
i have make a Thinapp of Notes 9 with Thinapp 5.1 and i have set it to default e-mail client in the package.ini.
Now i have a problem with sending a file from office 2007 to the e-Mail programm.
Office 2007 is local installed and NOT a thinapp.
When i made in in Windows right-click on a file/shortcut -> send-to -> e-mail, Notes 9 open a new e-Mail with the file/shortcut as attachment. Fine!!!
If i now go in word/excel/powerpoint go on the orange button -> sent-to -> e-mail i got following error Message:
"Notes 9 (VMware Thinapp) does not support MAPILogon.
Would you like to set the system default email programm to null? "
In one another application i got the same errormessage.
All other Application for example Adobe Reader work fine with the "sent to".
has someone an idea why it dont work?

Hello Lakshman,
thank you for answer.
i tested it and it dont work
Between i forget to say that when i close Word after i tried Send To i got an Error message
where he say that for perform the wanted process not assigned to an e-Mail programm.
I should install a e-Mailprogramm or set an assignment if a programm is installed.
And i had compare the mapi dll file from Notes and from Thinapp and in the dll File from Notes are more
functions than in the dll file from VMware. for Example has Notes the Functions Mapilogon and Mapilogonx
The Vmware Dll dont have mapilogonx.
Any ideas?

Sharepoint 2013 explorer view error - problem opening this location in file explorer (HTTPS + Win7 Enterprise 64 bit + IE9 32 bit + Office 2007 32 bit)

Hi,
We have a problem using Sharepoint 2013 explorer view. (Error - We're having a problem opening this location in file explorer. Add this web site to your trusted sites list and try again).
I'm using Windows 7 Enterprise 64 bit, Office 2007 32 bit and IE9 32 bit. And the sharepoint site is a https site.
Some people in my organization are able to browse and some users getting the above error. (with the same client machine configuration)
If I clear my browser cache, closes the browser and open it then the explorer view is working. But after a minute if I try again I'm getting the above mentioned error. This 1 minute expiration happens is since the first time I have used explorer
view, not since I opened the browser.
I have tried the following on my machine:
1. Modified the web client service to run automatically.
2. Verified the sharepoint site is part of trusted sites (https://*.spsite.com/)
3. Compatibility mode is turned on.
4. Tried adding
AuthForwardServerList in the webclient registry settings under parameters. (restarted the web client)
5. Verified the BasicAuthLevel set to 1 (since we are using SSL). Tried setting the BasicAuthLevel to 2 as well. (restarted the web client)
6. Tried installing software update for web folders (KB907306).
Verified the below on the production server:
1. The web application has the root site collection.
2. It has WebDav Publishing disabled under IIS Web Server feature.
Could some one please help me in resolving this issue?
Thanks.

Hi Deepak,
According to your post, my understanding is that you failed to use "Open with Explorer" in a document library.
For your issue, please verify the following:
ActiveX controls must be enabled in IE.
As you are using Windows 7 Server as the client computer, you must install the Desktop Experience feature from Server Manager.
Make sure there is a working Root site collection.
Install this hotfix for windows 7 work with sharepoint 2013 :hotfixv4.microsoft.com/.../463266_intl_x64_zip.exe
Best Regards,
Eric
Eric Tao
TechNet Community Support

Acrobat 9 Pro & Office 2007 - No Color Text without Color Printer?

I have a number of legacy word documents (.doc) that I convert to PDF from Office 2007 using Acrobat 9 Professional.
These word documents have sections of text that are red. The documents also all have an embedded JPG in the header (company logo, also colored).
In all cases the red text is converted to black when creating the PDF but the logo stays color. The only way to convert to PDF and maintain text color is to first select a color printer from the printer dialog box.
So, for each word document I need to create a PDF from, I first need to open the print dialog box, select some color printer and click "close." Only then can I produce a PDF where both the logo and the text maintiain their original colors.
This behavior is new to Acrobat 9. I never once had to change from my default (B&W laser) printer to a color printer before making a PDF.
Is there a solution? Have I missed some easy step here or is this the expected behavior now?

Sorry, I'm printing using the PDFMaker Office Add-in (toolbar).
[[You might also check the Adobe PDF printer properties to be sure you have not changed that to B&W.]]
If the printer properties were B&W then the color JPG (logo) would be B&W in the PDF, but it's not, it's color. It's only the text that is B&W. But, of course, I double-checked (to be sure) and confirmed that it is set to color.
[[ If you are using PDF Maker, you might select the Adobe PDF printer first]]
Well, that's why I'm posting the question. Why would I need to change printers in order to create the PDF when, since version 4, I never had to do this? I'd like to figure out what has happened and how to fix it.

Help! DistMon error with Acrobat 9 Pro and XP using Office 2007

One of our users is getting this error message when Excel opens. "The message reads, “compile error in hidden module: DistMon.”
The computer's OS is XP and they use Office 2007. I could only finds posts on this topic for Office 2003 and Acrobat 8. The problem hasn't occurred on other computer's (so far) using XP that have just upgraded to Office 2007. Any advice?

The only seem that seems to work is deleting the Normal.dot but that is only temporary. On the machine is rebooted you have to delete it again.

Unable to open .xls and .xlsx files from windows explorer or from Microsoft outlook using MS Office 2007

When I double click on an .xls or .xlsx file Excel will open up, but I never see the file open up.
If I right click on the excel file and say open with excel I then get the following error:
"Windows cannot find file c:\test\test.xls. Make sure you typed the name correctly, and then try again...."
Everywhere I looked seems to indicate the file associations was messed up so per a technical document I deleted the .xls and .xlsx association and then ran the Office 2007 repair and rebooted. Still not working even after office puts the .xls and .xlsx
file associations in.
Here is what I see the in .xls and .xlsx for the &Open action:
Application: "C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" /e
UseDDE: Checked
DDE Message: [open("%1")]
Any guidance would be appreciated!
Greg

In the ened I had to go into Excel Options, Advanced, General, and uncheck the "ignore other applicaitons....". BUT this only worked after doing the Office 2007 repair.

Error in Bex execution with MS office 2007

Hi,
We are on BI 7.0 with SP 17 and using MS office 2007
with SAP GUI 7.10 patch 8.
when we are executing transaction RRMX, ms excel is started but encountering error as below
Microsoft excel is not installed: install microsoft excel viewer ***
please tell me how to solve this problem.
Note: we have made neccessary changes in SPRO for supporting SAP netweaver 2004s.
Although to try we have installed Microsoft.Net Frame work 2.0
Regards,
Kam
Edited by: kamal p on Jun 20, 2008 1:07 PM

Hi Chandran,
Thanks for your reply. We have resolved our problem through your suggesion. Given max points.........
Now we are encountering a new issue....
A Critical program error has occured. The program will now terminnate.
We have searched in previous forums.We have tried with all the possibilities give in those forums. Still we have the same issue...plz suggest us.

Outlook 2003 and Office 2007/10 Files

Our exec is having problems opening up files created with the Office 2007/10 standard...doesn't matter if it is WORD or EXCEL...and he has the compatibility pack installed to read the files.
When he tries to open a DOCX or XLSX file within an email attachment in Outlook 2003, it says the file cannot be found...if he saves it first and opens it up fro mthe save position, it works. And he can open standard DOC or XLS files within a attachment email.
We have uninstalled and reinstalled the compatability pack / file converter with same results...this is a situation where he just wants it fixed and fast.
Thanks...
Brian

Hi,
We may follow these steps to modify the registry and change Outlook's attachment security behavior.
========================
Important This section, method, or task contains steps that tell you how to modify the registry. However,
serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
1.
Exit Outlook if it is running.
2.
Click
Start, and then click Run. Copy and paste (or type) the following command in the
Open box, and then press ENTER: regedit
3.
Verify that the following registry key for your version of Outlook exists.
Microsoft Office Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
If the registry key exists, go to step 5.
If the registry key does not exist, follow these steps to create it:
a.
Locate, and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft
b.
Under
Edit, click New, and then click Key.
c.
Type
Office, and then press ENTER.
d.
Under
Edit, click New, and then click Key.
e.
For Outlook 2003, type
11.0, and then press ENTER.
f.
Under
Edit, click New, and then click Key.
g.
Type
Outlook, and then press ENTER.
h.
Under
Edit, click New, and then click Key.
i.
Type
Security, and then press ENTER.
1.
Under
Edit, click New, and then click String Value.
2.
Copy and paste (or type) the following name for the new value:
Level2Remove
3.
Press ENTER.
4.
Right-click the new string value name, and then click
Modify.
5.
Type the file name extension of the file type that you want to open in Outlook. For example:
.docx
To specify multiple file types, use the following format:
.docx;.xlsx
6.
Click
OK.
7.
Exit Registry Editor.
8.
Restart your computer.
Best Regards,
Sally Tang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
[email protected]

Office 2007 Printing error in Outlook

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