Some scanning problems with Trend (iMSS) and iMS

Hi everyone!!!
I have been reading and learning a little, but at the moment I have a problem with Trend InterScan Messaging Security Suite and Mesaging Server.
I have follow the recommendations of example 2 in
http://docs.sun.com/source/819-0105/channel.html#wp100754
but I have some scaning problems.
My files are like................
[SERVICE=SMTP_SCANNING]
!INTERFACE_ADDRESS=127.0.0.1
PORT=10025
IMAGE=IMTA_BIN:tcp_smtp_server
LOGFILE=IMTA_LOG:tcp_smtp_server.log
STACKSIZE=2048000
PARAMETER=CHANNEL=tcp_scanner
! ims-ms
ims-ms defragment subdirs 20 notices 1 7 14 21 28 backoff "pt5m" "pt10m" "pt30m" "pt1h" "pt2h" "pt4h" maxjobs 2 pool IMS_
POOL fileinto $U+$S@$D aliasdetourhost tcp_scanner-daemon
ims-ms-daemon
! tcp_local
tcp_local smtp mx single_sys remotehost inner switchchannel identnonenumeric subdirs 20 maxjobs 7 pool SMTP_POOL maytlsse
rver maysaslserver saslswitchchannel tcp_auth missingrecipientpolicy 0 aliasdetourhost tcp_scanner-daemon
tcp-daemon
! tcp_intranet
tcp_intranet smtp mx single_sys subdirs 20 dequeue_removeroute maxjobs 7 pool SMTP_POOL maytlsserver allowswitchchannel s
aslswitchchannel tcp_auth missingrecipientpolicy 4 aliasdetourhost tcp_scanner-daemon
tcp_intranet-daemon
! tcp_auth
tcp_auth smtp mx single_sys mustsaslserver missingrecipientpolicy 4 aliasdetourhost tcp_scanner-daemon
tcp_auth-daemon
! tcp_scanner
tcp_scanner smtp nomx single_sys identnonenumeric subdirs 20 maxjobs 7 pool SCAN_POOL daemon 172.17.24.34 port 10024 enqu
eue_removeroute
tcp_scanner-daemon
bash-2.05# more mappings
! MTA mappings file
! for access control and other table lookups
PORT_ACCESS
*|*|*|*|* $C$|INTERNAL_IP;$3|$Y$E
* $YEXTERNAL
INTERNAL_IP
$(172.17.24.34/24) $Y
127.0.0.1 $Y
! 172.17.17.41 $Y
! 172.17.16.51 $Y
* $N
ORIG_SEND_ACCESS
tcp_local|*|tcp_local|* $N$D30|Relaying$ not$ allowed
tcp_*|*|native|* $N
tcp_*|*|hold|* $N
tcp_*|*|pipe|* $N
tcp_*|*|ims-ms|* $N
! Block "external" submissions of explicitly source-routed "internal" addresses
tcp_local|*|tcp_intranet|@*:*.* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*$%*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*.*!*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|"*@*"@* $N$D30|Explicit$ routing$ not$ allowed
SEND_ACCESS
tcp_*|*|*|*@[127.*] $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@localhost.* $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.com $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.net $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.org $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.test $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.example $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.invalid $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.localhost $X5.1.2|$NBad$ destination$ system
CONVERSIONS
in-chan=tcp_scanner;out-chan=*;CONVERT No
in-chan=tcp_*;out-chan=tcp_local;CONVERT Yes,Channel=tcp_scanner
!IN-CHAN=tcp_scan;OUT-CHAN=*;CONVERT No
!IN-CHAN=tcp_*;OUT-CHAN=*;CONVERT Yes,Channel=tcp_scan
<IMTA_TABLE:mappings.locale
With this configuration, my iMSS only scan mails from internal to internal domain.
Mails sent via outlook:
10-Oct-2005 17:11:34.13 tcp_auth tcp_scanner EA 3 [email protected] rfc822;[email protected] [email protected]
10-Oct-2005 17:11:34.15 tcp_auth tcp_local EA 3 [email protected] rfc822;[email protected] [email protected]
10-Oct-2005 17:11:34.24 tcp_local D 3 [email protected] rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:09:34 +0200 ) smtp;250 2.1.5 [email protected]
10-Oct-2005 17:11:34.53 tcp_scanner ims-ms E 4 [email protected] rfc822;[email protected] user1@ims-ms-daemon
10-Oct-2005 17:11:34.59 tcp_scanner D 3 [email protected] rfc822;[email protected] [email protected] dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
Mails that do not pass throw tcp_scanner channel are not scan by iMSS, but I don`t know why this outgoings mail don�t pass throw tcp_scanner ��???
And mails sent via webmail :
10-Oct-2005 17:28:42.05 tcp_intranet tcp_scanner E 2 [email protected] rfc822;user1@ in.com user1@ in.com
10-Oct-2005 17:28:42.08 tcp_intranet tcp_local E 2 user1@ in.com rfc822;[email protected] [email protected]
10-Oct-2005 17:28:42.75 tcp_scanner ims-ms E 2 user1@ in.com rfc822;user1@ in.com user1@ims-ms-daemon
10-Oct-2005 17:28:42.80 tcp_scanner D 2 user1@ in.com rfc822;user1@ in.com user1@ in.com dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
10-Oct-2005 17:28:42.87 tcp_local D 2 user1@ in.com rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:26:42 +0200 ) smtp;250 2.1.5 [email protected]
10-Oct-2005 17:28:42.96 ims-ms D 2 [email protected] rfc822;[email protected] user1@ims-ms-daemon
Thanks in advance.

# ./imsimta test -rewrite -debug=level=4 -filter [email protected]
Initializing mm_.
Initializing mm_ submission.
Checking identifiers.
*** Debug output from initializing MM for submission:
16:21:04.24: mmc_winit('l','[email protected],'[email protected]) called.
16:21:04.24: mmc_determine_url beginning with pattern , xadr , mbox , subaddress
16:21:04.24: Empty URL specified.
16:21:04.24: Queue area size 38574770, temp area size 405486
16:21:04.24: 9643692 blocks of effective free queue space available; setting disk limit accordingly.
16:21:04.24: 202743 blocks of free temporary space available; setting disk limit accordingly.
16:21:04.24: mmc_address_to_tree: Parsing address.
16:21:04.24: Right default: in.com
16:21:04.24: Parsing address with null fixup.
16:21:04.24: mmc_address_to_tree: Returning.
16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
16:21:04.24: Rewrite: "$*", position 0, hash table -
16:21:04.24: Found: "$A$E$F$U%[email protected]"
16:21:04.24: Rewrite failed, not forward.
16:21:04.24: Rewrite: "$*", position 1, hash table -
16:21:04.24: Failed.
16:21:04.24: Rewrite: "$*", position 0, rewrite database -
16:21:04.24: Failed
16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
16:21:04.24: Rewrite: "projes.in.com", position 0, hash table -
16:21:04.24: Found: "$U%[email protected]"
16:21:04.24: New mailbox: "postmaster".
16:21:04.24: New host: "projes.in.com".
16:21:04.24: New route: "projes.in.com".
16:21:04.24: New channel system: "projes.in.com".
16:21:04.24: Looking up host "projes.in.com".
16:21:04.24: - found on channel l
16:21:04.24: Routelocal flag set; scanning for % and !
16:21:04.24: Checking reverse URL cache for: [email protected]
16:21:04.24: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
16:21:04.24: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddres
s
16:21:04.24: Get domain information for: projes.in.com
16:21:04.24: dmap_locate_domain called with domain projes.in.com
16:21:04.24: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
atedDomain=projes.in.com)(sunPreferredDomain=projes.in.com)))
16:21:04.25: Search returned 'Success' (0)
16:21:04.25: 0 entries returned
16:21:04.25: Creating negative cache entry for projes.in.com
16:21:04.25: Get domain failed with status -1
16:21:04.25: Added tentative negative entry to domain match cache.
16:21:04.25: URL generation failed, status = 0
16:21:04.25: Mapped return address: [email protected]
16:21:04.25: from_access mapping check: ||MAIL|l|[email protected]|
16:21:04.25: Mapping -1 applied to ||MAIL|l|[email protected]|
16:21:04.25: No such mapping; performing simple copy.
16:21:04.25: - passed.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Rewrite failed, not forward.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
16:21:04.25: Rewrite: "projes.in.com", position 0, hash table -
16:21:04.25: Found: "$U%[email protected]"
16:21:04.25: New mailbox: "postmaster".
16:21:04.25: New host: "projes.in.com".
16:21:04.25: New route: "projes.in.com".
16:21:04.25: New channel system: "projes.in.com".
16:21:04.25: Looking up host "projes.in.com".
16:21:04.25: - found on channel l
16:21:04.25: Routelocal flag set; scanning for % and !
*** Debug output from rewriting a forward header address:
16:21:04.25: mmc_sender_rewrite: Rewriting header line.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Parse successful.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Rewrite failed, not envelope.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
16:21:04.25: Rewrite rules result: [email protected]
16:21:04.25: Checking reverse URL cache for: [email protected]
16:21:04.25: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
16:21:04.25: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddress
16:21:04.25: Get domain information for: out.com
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
atedDomain=out.com)(sunPreferredDomain=out.com)))
16:21:04.25: Search returned 'Success' (0)
16:21:04.25: 0 entries returned
16:21:04.25: Creating negative cache entry for out.com
16:21:04.25: Get domain failed with status -1
16:21:04.25: Added tentative negative entry to domain match cache.
16:21:04.25: URL generation failed, status = 0
16:21:04.25: mmc_sender_rewrite: Returning.
*** Debug output from rewriting a forward envelope address:
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
forward channel =
backward channel =
header To: address = [email protected]
header From: address = [email protected]
envelope To: address = (route (TCP-DAEMON,TCP-DAEMON)) (host out.com)
envelope From: address =
name =
mbox = ma
Extracted address action list:
[email protected]
Extracted 733 address action list:
[email protected]
Address list expansion:
*** Debug output from alias expansion:
16:21:04.25: Inner expand, level = 0, mailbox = [email protected]
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
-13 expansion total.
*** Debug output from submitting an envelope address:
16:21:04.25: mmc_wadr(0x0012b5e8,'[email protected]','[email protected]') called.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Copy estimate before address addition is 1
16:21:04.25: Parsing address [email protected]
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
16:21:04.25: Copy estimate after address addition is 1
Submitted address list:
Address list error -- 5.1.2 unknown host or domain: [email protected]
Submitted notifications list:

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as the images import i see a preview in the thumbnail which looks fine.
i double click on one to enlarge it, hence leave grid view.
for a brief 1 or 2 seconds, i see the full image in all its glory but than lightroom does something funny, it darkens the image
one by one as it inspects each image, if it was a DRO image it makes it too dark.
to make this clear, the image is perfect as it was in the beginning but after a few seconds lightroom for some reason thinks it needs to correct it.
how to prevent lightroom from doing this, i want the image exactly as it is, why must lightroom apply a correction>?
i think it has to do something with interpreting the raw file and lightroom applies its own algorithm.
but here is what i dont get.....before lightroom makes the change i'm able to witness the picture exactly as it was taken and want it unchanged..
now i have to tweak each file or find a profile for it which is added work.
any ideas how to prevent lightroom from ruining my images and just leave them as they were when first detected...
there are 2 phases...one is when it originally imports and they look fine
second is scanning each image and applying some kind of toning which darkens it too much.
thanks for the help

sorry thats the auto reply message from yahoo email.
i've disabled it now
thing is, there is no DRO jpg to download from the camera
its only ARW. so my understanding is when i use DRO setting, the camera makes changes to the ARW than lightroom somehow reads this from the ARW.
but then sadly reverts it to no DRO settings.
because i notice if i take normal picture in raw mode its dark but if i apply dro to it, it comes out brighter, yet when i d/l the image from camera to lightroom, which is an ARW - there are no jpgs. lightroom decides to mess it up
so in reality there is no point in using DRO because when i upload it lightroom removes it.
is there a way to tell lightroom to preserve the jpg preview as it first sees it.
its just lame, picture appears perfect...than lightroom does something, than bam, its ruined,.
what do i need to do to prevent lightroom from ruining the image? if it was good in the first place.

Scanning wirelessly with Epson printer and OS 10.6.4

Cannot scan wirelessly with Epson NX515 and 10.6.4. Will print, but not scan. Will only scan with ethernet connection and using Image Capture app.
Error message indicates No Connection. But there is a connection because I can print wirelessly.
Thank you.

Welcome to Apple Discussions Ella.
Epson Support indicate that you must install Apple's Rosetta software - available from the installation disk for SL. In addition they indicate a communication problem which they are working on but I don't know how old this message is, ie how well they keep their website updated, nor do I know whether this affects wireless communication for scanning.
Epson also indicate that some of their supplied software comes from other companies and you might need to download updates from those companies directly. This might apply to the scanning software or a component of it. They do give web links for this.
I don't know how compatible this model is with wireless scanning but there is a note about making sure that the wireless settings allow the a/b settings as it's not able to operate through the n setting. I imagine that the settings are usually set for compatibility.
You should use Software Update to ensure you have the latest Epson software.
Note that scanning seems to put greater demands on the network than printing.
Neville

I´ve a problem with Ancestry Toolbar and Firefox 4.0

I´ve a problem with Ancestry Toolbar and Firefox 4.0

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Problems with Zen 16GB (and contacting customer suppo

I got some odd problems with my player.. I tried to contact customer support with that email whateverformthingy but it just always returned me to starting page of creative (the one where you choose region/language) when I clicked Submit.. No autoresponse either.
So, GJ with customer support. I hope, whatever the problem is, it will be fixed soon.
Anyway, here's what I tried to send to customer support:
"Hey,
I got 6GB Zen at Christmas and its acting just plain weird at the moment:
When connected through USB player
*keeps blinking full green battery&empty battery with lightning bolt over it
*reboots itself time to time. I was about to move files over and it just kept rebooting every 5~0 seconds until I un-plugged it and plugged to another USB port - after that it worked for couple minutes at started same behavior again. After I got the player it worked fine, no rebooting on it own as I moved couple GB music to it..
When not connected
*player turns display on for couple seconds every ~hour~couple hours. It doesn't show any Creative or Zen logos, its just blacklight on with full brightness for couple seconds after which it turns off again
*the battery dies fast.. possibly because of the display blinking on all the time?
The player upgraded firmware on it own when I installed software, so it has been .20.02 all the time. Also tried reinstall firmware with the recovery tool.
Any help would be welcome before I start fix things with sledgehammer.
I'd guess that full green battery&lightning bolt over empty one means battery is critical? However, the player doesn't attempt to recharge battery. Unless I remember terribly wrong, the recharging animation is empty battery filling in blocks and getting empty again, if you understand what I mean.. Anyways. What really irritates me is the player rebooting itself when I try to recharge/move files to it and that blinking display on when I don't use it..
Any help? Someone go poke the guy who's supposed to keep customer support's emailform working?
-Lanka
..or maybe email form didn't like me suggesting sledgehammer.

Thanks.
Also apparently my first message did reach customer support through email form.. Suppose I was just expecting to see something like "Message sent" after I clicked Submit - not getting bounced back to region selection.
I'll continue this with customer support.
-Lanka

Problems with Customer Service AND unexplained charges!

I've been with Verizon for I-don't-know-how-many years, and through the years you are bound to have a few problems here and there but some of the problems are just ridiculous! It's also the same reocurring problem!!!!!!!!!!!!!!!! I was with Alltel first, before it was bought out by Verizon. The years I was with Alltel, I didn't have near as many problems. It seems EVERY time I do the smallest change or something to my phone or bill, I get a ridiculous amount of charges that I was NOT aware of, nor told about... EVEN IF I ask "So this isn't going to change my bill, or there will not be any unexpected/unexplained charges that I don't know about?"... BUT not matter how many times I ask... and NO matter how many times I am told "no"... there always is. For example.... last year, I updated and signed a new 2 year contract and purchased the first Driod. Before, my 30 day warranty was up, I was having problems with my Driod, and decided to send it in and get a new one. Before I did this.. I called customer service to make sure there would be no interuption in my bill, and there wouldn't be any unexpect charges, and there would be no difference in anything. I was told there was not, and once I recieved my new phone, just send it in and nothing would be changed. Of course, when I get my bill.. I see I was charged $500 for the new phone. It was explained to me that my credit card was reimbursed (which I never check that card, because I never used it expect to purchase the phone) and that I was recharged for the new phone, since it was a new phone. So I had to fork out the $500 (on top of my bill) and then wait months to get the $100 rebate card. Months after that, I "assumed liablity of my line" because I was on a plan with my family. I decided to have my own line, so I "assumed liability." I was not told that when I did that, I "renewed" my contract date. So I just added 6 more months to my 2 year contract. Was NOT told about that! Then again...... I was recently having problems with my Driod (the screen went black and would not come back on.) I had to turn on an OLD motorola razor, so I would not be without a phone for two days while I was waiting on my phone to come in. As soon as my phone came in, I had my Droid turned back on. I recieved my bill recently, and my bill was $200 over what it normally should be.... so I called in... apparently, when I had my phone replaced, they dropped off my data package and when I recieved my replacement driod, they never put it back on. So I was being charged for alllll my data usage... again I was NOT told about this. I wasn't even aware that they had dropped off my data package, and when/where did they get the authority to do that??? These are just a FEW of the problems that I have had.................................
Does anyone have these reoccuring problems!?

I understand that my bill can be viewed online, and I do view it fairly regularly, so if there are any unexplained charges, I can call Verizon asap. The problem does not come from me not understanding my bill, but from customer service. I have been with Verizon for a very long time, and it is a continuing problem. Where did Verizon get the 'OK' to drop my data package off my plan? Who authorized that?
After calling Verizon and trying to find out the problem, the gentleman told me that when I activated on old phone while I was waiting on my new Droid to arrive, my data package was dropped off and I "should" have been told about that. When I reactiviated my new Droid, I "should" have called and had them restart my data package. I was not aware that when you activate an old phone that data plan is taken off your plan. In all my years of having cell phones, I never make two years with one phone. I have always, at one point, had to turn on an old phone, and my data package has NEVER changed. Why would I have my data package dropped and why would I have to call Verizon to have it restarted. I would never know to do that unless I was TOLD that my data packaged HAD to be re-added when I recieved my new phone, but I was never told of that.
All of that is beside the point, the point is, Verizon was never given the authorization to change my plan. Never. My bill was taken care of and readjusted, and I am thankful for that. It does not change the fact it is always a hassle with Verizon Customer Service and I am always the one having to PROVE that I am not at fault, or that I was NEVER told of certian things. EVERY TIME I HAVE CALLED CUSTOMER SERVICE, I AM TOLD "I'M SORRY, THEY SHOULD HAVE TOLD YOU THAT."
"they should" does not help my bill with the extra armount of charges.

Problems with the richTextEditor and quotes

Hello
I'm having problems with quote chars and the richText
control's htmlText. When users enter quotes into the richTextEditor
control. The quotes breaks the HTML text, meaning it's no longer
well formatted. Is there an escape char that I need to use. Or do I
need to force some kind of refresh on the control prior to using
the htmlText string?

I have been using RTE in a content management system and
found a need to replace non-standard quote characters with proper
UTF-8 character counterparts. Curly quotes in particular are
problematic. Use a replace function to substitute non-standard for
standard characters.

Anyone NOT having problems with ITunes 8 and latest firmware update???

I have really been put off updating to ITunes 8. The firmware update appears to be doing well. Is there anyone that uses a MacBook like myself who have had absolutely NO problems with new Itunes and firmware update? Answers on the back of a £50 note....

Not having issues now that I have updated all i(hardware) firmware to version 2.1, two phones and an iPod Touch, all work fine (So Far) (knocking on wood). As far as iTunes goes I have mixed feelings. It's a bit faster and more stable, however they removed the "Burn CD" ability from the software. That blows a bit as I would make CD's from some of my play lists to play in the car. Yes I can dock my devices in the car, but as a matter of convenience it's easier to fire up the CD when your in a rush.

Problem with the MenuBar and how can i delete a own component out of the storage

Hello,
I opened this thread in the category "Flex Builder 2", but
under this category my questions fit better.
I have a problem with the MenuBar and a question to delete a
component out of storage.
1. We have implemented the MenuBar, which was filled
dynamically with XML data.
Sporadically it will appear following fault, if we "mousover"
the root layer.
RangeError: Error #2006: Der angegebene Index liegt
außerhalb des zulässigen Bereichs.
at flash.display::DisplayObjectContainer/addChildAt()
at mx.managers::SystemManager/
http://www.adobe.com/2006/flex/mx/internal::rawChildren_addChildAt()
at mx.managers::SystemManager/addChild()
at mx.managers::PopUpManager$/addPopUp()
at mx.controls::Menu/show()
at mx.controls::MenuBar/::showMenu()
at mx.controls::MenuBar/::mouseOverHandler()
Here a abrid ged version of our XML to create the MenuBar:
<Menuebar>
<menu label="Artikel">
<menu label="Artikel anlegen" data="new_article" />
<menu label="Artikel bearbeiten" data="edit_article" />
<menu label="Verpackung">
<menu label="Verpackung anlegen" data="new_package" />
<menu label="Verpackung bearbeiten" data="edit_package"
/>
</menu>
<menu label="Materialgruppe">
<menu label="Materialgruppe anlegen"
data="new_materialgroup" />
<menu label="Materialgruppe bearbeiten"
data="edit_materialgroup" />
</menu>
</menu>
</Menuebar>
It is a well-formed XML.
2. Delete a component out of storage
We have some own components (basically forms), which will be
created and shown by an construct e.g.
var myComponent : T_Component = new T_Component ;
this.addChild(myComponent)
Some of our forms will be created in an popup. On every call
of the popup, we lost 5 mb or more, all childs on the windows will
be removed by formname.removeAllChild();
What cann we do, that the garbage collector will dispose this
objects.
Is there a way to show all objects with references (NOT
NULL)?
I have read in the Flex Help, that
this.removeChild(myComponent) not delete the form and/or object out
of the storage.
Rather the object must be destroyed.
It is sufficient to call delete(myComponent) about remove
this object out of the storage as the case may be that the
garbage-collector remove this object at any time?
Or how can I destroy a component correctly. What happens with
the widgets on this component e.g. input fields or datagrids?
Are they also being deleted?
Thanks for your help.
Matze

If you mena the "photo Library" then you cannot delete it.
This is how iphone handles photos. There are not two copies. There a re simply two places from which to access the same photos. ALL photos synced to iphone can be accessed via Photo Library. Those same pics can be accessed via their individual folder.

Is there a problem with the itunes and quick time download pages or is it my internet.

Is there a problem with the itunes and quicktime download pages or is it just my internet.

Some more developments ... the issue appears to be browser-specific. I can't see the download controls at the moment in either IE 8 (I'll get your message) or Safari for Windows 5.0.5 (I'll just get the blank box). But I can see the download controls in Firefox 4 and Chrome (whatever version I have of that).
So it might be worth installing Firefox and seeing if you can get the downloads via that:
http://www.mozilla.com/en-US/firefox/new/

Problems with Audigy Platinum and Firew

Hi,
I've been running my Soundblaster Audigy Platinum on my Win2k-System for some years and have just encountered some weird problems with the Firewire-Connector. When I connect an external DVD-Burner everything works fine. But when I connected an external harddisc for the first time recently, the system completely flipped and rebootet without any messages. When I connected the dri've via USB it wasn't recognized automatically (what it should have after the manual) but after installing the Drivers on the Disc. Afterwards also the Firewire-connect was possible, the dri've was recognized and appeared in the Explorer. So far so good.
But now, everytime I try to copy files larger than some Megabyte the dri've stops copying and I get an error message. Then the dri've disappears in the explorer. When I connect the dri've to my Laptop (XP Pro System) everything works fine. I already tried to google the problem and found some users with the same problem, unfortunately no answers to their posts. Is there someone who can help me (us)?
By the way, I already tried to re-install the drivers for the audigy...

hi kakarocht, tks for help me.
My mobo is new, i buy all the config recently.
i'm searching in the forum, and found this topic https://forum-en.msi.com/index.php?topic=85631.0
my HD SATA is the same of this, i will try to remove it, and then tell here for you.
sorry for my english again.

Some scanning problems with Trend (iMSS) and iMS

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