Still no fix for USB card sleep Issue

Hi I just bought a 3rd party USB 2.0 card (an IOGEAR GIC251U). When I plug my LaCie extrenal USB drive in it works fine, until the computer has been to sleep. When the computer wakes up the drive has disappeared and I get a message saying that the drive has been improperly disconnected and that I can damage it by not ejecting before disconnecting.
Looking at the posts on this forum, it seems that this PCI USB card sleep issue is a persistant problem. I have even heard buying a card described as a "crap shoot".
That is not an acceptable answer to me. I insist that Apple reccomend a USB 2.0 card that it is willing to garuntee will work with my mac (an AGP G4 blue and white tower). If not, how can Apple in good faith sell computers with PCI that isnt equipped to handle built in apple features such as the sleep mode? I don't mean to sound like a demanding jerk of a customer but I dont think it is too much to ask that my computers advertised features (PCI expandability and sleep mode) both be able to work together.
G4/400 MHz AGP graphics Mac OS X (10.4.6)

Hi
xlr8yourmac.com has a wealth of info on compatable devices of all kinds, it's often worth looking there & other Mac sites before purchasing..
Apple cannot possibly determine compatability of all available 3rd party devices, it is up to the vendor to determine what systems/OS versions their hardware will support.
I would stick with a vendor that is known for Mac support, such as Sonnet (or others that are sold through Mac sites such as OWC, SmallDog,etc.,) unless you are willing to do significant research on a specific product for compatability with your specific setup prior to purchasing.

Similar Messages

IOS 4.2 Still NO Fix for USB Car Audio (AVN726E)

With the Release of iOS 4.2.1; I rushed to update hoping that it would fix my USB to Car Audio, but it doesnt, what exactly is Apple trying to accomplish by removing functionality..
I own an Eclipse AVN726E which I've come to learn is also the system that Toyota/Lexus uses in some of their vehicles..
Granted I can play audio through the Bluetooth Audio selection but then the devices doesnt charge..
I plug in my iPhone 4 and it just hangs on "Reading..."
Does anyone have any ideas or anything that I can try to make this work..
Or is this all in the hands of Apple..

I've got a Kenwood KDC-MP345U and had the "Reading" hang problem after doing the 4.2.1 update. This worked for me...
I simply did a full restore using the Restore button in iTunes. It will ask you if you want to back up your phone first -- cancel out and do it! Then hit the Restore button again. This will restore the iPhone to factory settings. The phone then will update itself to the latest operating system (4.2.1). Finally, restore your own settings from your last backup. When I plugged in the phone into the MP3U, I got the "Reading" message for about 2 seconds and then everything went back to normal. Also, all my settings on the phone are exactly as before -- don't skip the backup immediately before the Restore.
Hope this helps someone else...

Asio 4 all FAQ for USB card IMPORTANT INFO

well since i see look like in this forum the admin and a technicaly support service TOO BUSSY TO reply BECUZ look like to BUSSY TO PLAYING GAMES IN HIS COMPUTER AND TOO BUSY TO PLAYING GAMES HIS CUSTOMER WHO LOOK LIKE BEING TRAP BY HIS MARKETING GAYS for buying his product X-FI hehehe...:angry:
i copy paste it from asio4all
Q: Any hints on using ASIO4ALL with USB devices?

A: After some initial troubles with earlier revisions, the driver now appears to work just fine with numerous USB devices. one thing to not do, I mean: not ever! is to check the DMA box with USB devices. If you do not need all the additional software gizmos like EAX, EQ, Fake3D-Whatever... it is recommended that you _not_ install the drivers shipped with your USB audio interface. Windows has a built-in generic USB audio driver that works with most devices. Thus, if you want to have honest, no-nonsense, low-latency audio playback/recording with your USB audio interface - by all means: stick with the Windows driver! This is especially true for consumer grade stuff, where you can be assured that the drivers shipped with it are most likely 'consumer grade' as well.
well fact is since i only see asio4all maker is genius guy ( he is the man) for driver
( i still not know asio steinberg support my card or not with their new asio tipe 2)
i will explain this
 : there still a bug need to fix on asio 4 all for usb card x-fi cuz IM NOT SURE is da card lock in 24 bit 48 khz and some missing input output, or is becuz asio 4 all still need to fix da problem
2: i put driver install from CD and all kinda things and just remove un needed things and i check up again IN fruity loops so i see 92khz 32bit int + input output 24 bit 96khz boths
3: problem is since this alien soundcard worx unknown
starting with mixer at 48khz with toons of vst plug goin well
starting with mixer at 96khz with toons of vst plug goin blow up CPU etc
rewire geting worst
this is an example for music production i make
http://rapidshare.com/files/27069609/club_fusion__original_cheapsoundcard_mix_by_tripto nez_.mp3.html
the st one without rewire
http://rapidshare.com/files/272273409/club_fusion__revision_sound_mix_by_triptonez_.mp3. html
the 2nd this is after mix up rewire and cut out the vst from FL becuz cpu might blow like hell
(JUST LIKE HERBIE HANCOCK SAYS music come st , technology come after thats)
IF U GOT problem with musician to making music with just a gaming soundcard well thats not BIG problem for me thats is your problem your mistakes being not honest




The headset has an independent C-Media audio chip that accepts USB on one side and has it's own AC97/DAC. Because are 2 devices (one USB controller and one AC97 sound chip) apears in 2 places in Windows devices! For more info look here:
http://www.cmedia.com.tw/?q=en/usb_audio
CM06-F+/ L+ is a highly integrated single chip USB audio solution. All essential analog modules are embedded in CM06F+/L+, including 8CH DAC and earphone buffer, 2CH ADC, microphone booster, PLL, regulator, and USB transcei'ver.
I would correct the affirmation made by somebody that USB audio devices are no soundcards - YES there are soundcards with an USB controller instead of the usual PCI one! The digital data flows on USB instead of PCI to the audio controller that send it to the integrated DAC's and to the headsets.
So trying to use the USB headset via the X-Fi is like you are trying to use the on-board soundcard via the X-Fi...
Message Edited by SoNic2367 on 06-25-2006 2:2 PM

Is there a fix for the wifi connectivity issue after ios6 update?

Is there a fix for the wifi connectivity issue after ios6 update?
Cannot connect to any wifi since update to 6.0.1
How do I get update to 6.0.2?
Will that even help?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IOS 6.0.1 update still no fix for App Store Purchased section

iOS 6.0.1 update still no fix for App Store Purchased section. Keep crashing after few seconds and kicked back to home.
Does apple even aware of this problem???

Hi, thanks for your comment.
The steps that I have dines so far is similar to you I think. I have all so tried a restore on all my devices running 6.0.1 and still nothing. Have spoke to staff in an Apple shop and they were no help at all and kind said it was my devices that had the issue and nothing to do with anything at Apples end. Have all s spoke to staff in a premium retail seller of Apple products and again, no he,o what so ever. I think it's clearly a issue at Apples end with the serves sending out that data when request. IOS6 is full of bugs and runs so slow it silly.
I'm thinking that Android is the way the forward after all the problems I've had with iOS6.

Fix for "Credit Card Rejected" / "Can't buy apps" / other CC issues

If you're having problems buying things from iTunes such as:
-- Credit card rejected (even if you're paying by PayPal)
-- Session Timeouts (on a non-Microsoft platform -- there is a different fix for Session Timeout on a Microsoft platform)
-- Credit card information does not match bank information
-- Unable to create a new account or save changes from iTunes to your account
After struggling for 3 days to fix this problem, I finally found something that works EVERY time, at least for me, and people who go through ALL the steps also find it works for them. It's important to follow ALL the steps -- people who skipped steps because "all my information LOOKS right" kept having problems until they followed all of them, and then all the problems cleared up. So, here's what I've found works EVERY time:
-- Sign out of iTunes.
-- Reboot your Mac or whatever device you're using to access the iTunes store (including your iPhone and/or iPad).
-- Open a web browser and go to http://appleid.apple.com (or Google "Apple ID" and choose the "My Apple ID" option).
-- Sign in with your Apple ID and click "Manage your account".
-- Verify ALL of your user information. Seriously, verify and validate EVERYTHING--your name, your e-mail address, your mailing address, your shipping address, your phone number, all of it. Make sure your Primary Address EXACTLY matches the address your bank has as your primary address; if those don't match, your purchase will be refused. If your Primary Address spans 2 lines, change it into 1 line (that is, turn "123 Main Street" and "Apartment 456" into "123 Main Street, Apartment 456") and blank out the second line. Make sure your Apple ID is linked to a valid e-mail address; if not, your purchase will be refused because there will be nowhere to send purchase information and other Apple e-mail. Make sure your date of birth is correct and not missing any part of it (like your birth year; mine had somehow come un-set); otherwise, your age cannot be verified and your purchase may not go through. Click "Save Changes" whenever you change something.
-- Once all that is done, sign into iTunes, then click on the little downward-pointing triangle next to your Apple ID in the upper-right corner of iTunes and choose "Account".
-- Click "Edit Payment Information".
-- Choose "None" as your payment option, make sure all your address and phone number information already listed is correct, fix anything that isn't correct, and click "Done". This will force iTunes to verify your account information as it exists in iTunes with what is registered for your Apple ID at http://appleid.apple.com.
-- You may be asked to verify the county for your billing address (for sales tax purchases); make sure this is correct, or transactions could be refused. Click "Done" when finished.
-- Go back to the "Account" screen and choose "Edit Payment Information" again.
Choose either the credit card logo of the card you want to use or choose "PayPal".
-- If you choose PayPal, follow the directions on the web page that pops up in your browser to verify your PayPal account and link it with your Apple ID. Click "Return to iTunes Store" inside the web browser to return control to iTunes, then click "Done".
-- If you choose to enter a credit card, make sure EVERYTHING is correct on the page--your credit card type, account number, CVV, billing address, etc.--and then click "Done".
I had to do this every time I restarted iTunes to buy something for two days, but as long as I did ALL the steps every time I restarted iTunes, I was able to buy anything I wanted with no problems.
If you're still having problems after all of this, contact iTunes Support via e-mail. This is important -- the more help requests Apple gets about this issue, the more seriously they will have to take it and the more likely it will be that they address the problem with the seriousness it deserves. The link to file a trouble request via e-mail is:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Managing%20your%20Account
Good luck!

I believe i can fix this for a some of you out there. The problem is that Apple forces you to have the exact same address the USPS has one file. They do an address verification with the information you submit and they change your city and zip code to match 100 percent.
The problem is that most people do not change their billing zip code on their credit card when their zip code changes. For example, my zip code was 84088 up until about 3 years ago when it was change to 84081. I have never change my zip code or my city name with my credit card company so when i put in my billing address i always put 84088. Apple decided that they want to force people to change their credit card billing address to match EXACTLY what the USPS has.
Most credit card transactions can get a better rate if the billing address of the transaction matches the billing address of the card. That is why they always ask for it. However, it makes no sense for Apple to force you to change it to the USPS address because only the credit card billing address and the credit card transaction billing address need to match.
So, on to my fix. Do not put the whole street address, only put in the first set of numbers. If your address is "1000 Elm Street" then just put in "1000" ino the street address. Then put your proper credit card billing address zip code in. Because apple can't do the USPS database search without the full street address they will not change your city/zip but you credit card validation will work just fine because credit card address validation only cares about the first set of numbers.
SERIOUSLY APPLE?!? Get a clue! There is no need for you to force us to match the USPS address 100%.

Still no fix for Thunderbolt front facing camera?

I have tried all the online known fixes for this issue , clearing data, restarting phone, removing all other camera applications, and still cannot get my front facing camera to work on my Thunderbolt. As soon as I select the front facing camera, the application closes-without any error message-and brings me to the home screen. What is going on? I was able to use it this Spring, and then all of a sudden I can't use it anymore. Please help.

This has to be an VZW OTA error or something, because my Moto Droid and my kid's HTC Droid's front-facing camera stopped working almost simultaneously. Very suspicious that would happen under any circumstances.
Before you do a hard reset, try this:
Pull the SD card and your camera should start to work again.
After that, you can put the SD card back in, and it should still be working.

Permanent fix for disabling safe sleep?

I am frustrated with my MacBook Pro's safe sleep 'feature'. I found the standard way of de-activating it (with the pmset commands), and this works in the short term, but within a few days, either through changing the energy settings or other ways, it always reverts to the original setting of having safe sleep activated.
I found SmartSleep, which allows one to turn off safe sleep without typing the pmset commands, but no luck - after a few days, it will revert to safe sleep.
This is very frustrating, and I'm not sure how to permanently disable this. I have read people suggesting writing a startup script, but I hardly ever reboot my laptop (the only times I have are after typing the pmset commands!) so this wouldn't really solve the problem.
Does anyone know of a permanent fix for this?
Thanks!

The terminal commands are the most permanent way you'll find.
Here's the issue: If you launch Energy Saver and choose ANY of Apple's pre-defined settings like "longer battery life," safe sleep is automatically turned on. To avoid this, you must avoid selecting any of the default power configurations. You can still manually set the sleep and display timers, you just can't use Apple's predefined profiles.
Make sure you delete the virtual memory space reserved for safe sleep after you disable it, too. Here's the link:
http://www.macosxhints.com/article.php?story=20070302210328928

Still no fix for superdrive not reading any disc at all?

I've searched through the forum and it seems like there's still no solution for the superdrive not reading any sort disc at all. I have had this imac for almost a month. I rarely have used the superdrive but was trying to play a normal audio cd tonight and upon further investigation found that the drive is not reading any type of disc.
If a disc is loaded, the drive whirs/beeps 4-5 times while trying to read the disc and then ejects it. this happens for dvd movies, audio cds, osx install disc, etc.
I did successfully play and rip some cds a few weeks ago when the imac was first purchased. I have not inserted discs often enough in the past to substantiate that upgrading to 10.4.5 or 10.4.6 affected the drive's performance.
Think I need a new drive or could this be software related?
imac intel core duo 17" Mac OS X (10.4.6)

I want "solved"
You can add me to the list too - I check this page frequently for a reply from an apple representative - to no avail.
My computer is less than 2 years old, purchased brand spankin' new, w/o the warrantee - but hey when you pay that much for your 'puter it should not break down at ANY time during (at least) the first 5 years, unless gross negligence and disregard is involved (which is is not).
I would not categorize myself as being in the 'high usage' category for burning either dvd's or cd's, but here I am less than 2 yrs after purchase w/ a superdrive that can't even read a store-bought cd, and oddly enough the problems I am having DO seem to coincide w/ download of a 'security update.'
Hmmmm......
I would like, at the very least, a helpful suggestion from someone working for Apple - if not an acknowledgement of an actual issue with a faulty (expensive) product.
A guarantee of satisfaction with a purchase should not be wrapped up in purchase of a service plan - good customer service is good policy, and should be provided as a means of standing behind the quality of a product you both sell, and believe in.
There is no good reason why my computer should be broken, and there is no good reason why it shouldn't be fixed - and I see a lot of you have even more reason for complaint than I do. It is irksome in the extreme that this issue seems not to warrant the attention from anyone who can make a difference to our plight.
One would think that a drop-down menu on an official web-site would have a better response rate from affiliated 'professionals' - but we all know the old adage about assuming...
Hey - maybe customer service really is dead - and I might believe that if it weren't for the fact that I respond, personally, to customer e-mails on a daily basis...
Where is our response?
I apologize for the lengthy "blog" - but short and sweet hasn't done the trick..maybe this will?? We can only hope...

Any fix for the kernel panic issue?

So far, i've had 12 kernel panics. Usually it only happens when I start iTunes or software update. I read in a developer forum it was because of the NVIDIA Graphics card. So, are there any fixes for the kernel panics with Lion?

There is no bluetooth connectivity issue after the recent OS update. There may be a problem with your phone, which may or may not be related to the update. A "common problem" looks like this in the forums:
I haven't seen any threads on BlueTooth with over 1.4 million views and over 12,000 replies, or even any vaguely close. For any problem that someone has there is bound to be someone else amoung 150 million users who have it. That doesn't make it a "common problem."
If you tell us what the problem is specifically and what you have done so far to try to resolve it someone can probably help you.

Still no fix for aspect ratio problems

I was hoping this new version would fix the aspect ratio problems with importing clips other than in the DV codec, but alas, it was not to be.
My problem is that if I import a clip that is 720x486 (non-square pixels, uncompressed), iDVD doesn't interpret it correctly. It places the clip with small black bars (like a little letterbox) at the top and bottom of the screen, then scrunches the image vertically, sprinkling it with stairstep artifacts.
What's frustrating is that versions up to iDVD 4 didn't have this problem and imported clips in any codec beautifully. It's been a known issue for a long time.
Furthermore, Apple's solution is to convert the clip to a self-contained DV movie (hello, disk space!), which is also undesirable because of the quality loss and poor colour compression. After the latest QuickTime upgrade, exporting in DV doesn't work, creating a clip that is half-field and blocky.
Argh! This is a real problem because many of us use iDVD to make screeners for clients, and it looks unprofessional. It's also a very inaccurate and somewhat useless tool when the clips are of clean lines, titles, and smooth, solid graphics, which show the stairstep effect the most.
I'm at my wit's end having exhausted all other suggested solutions (and please don't tell me to use DVD Studio Pro instead). Anyone else come up with a fix or have the same issue?
Previous discussion on this issue here: http://discussions.apple.com/thread.jspa?threadID=204675&tstart=0

Sorry, but the answer is - for professional use, use
DVD SP
No, it is absolutely not the answer. EVERYONE I know in my circle of professionals uses iDVD for banging-out quick screeners of TV spots, film clips, dailies. In fact, it's one of the main reasons they added OneStep to iDVD. DVD Studio Pro is for authoring commercial-level DVDs, with a learning curve and pricing structure appropriate to that.
I'm not going to spend time learning DVD Studio Pro just to do quick one-offs, for one, and it's overkill anyway. Not only that, but it costs a lot more than iDVD.
The inablity to import a QuickTime clip -- on Apple software, no less -- is not cool, especially since it doesn't seem an excessive thing to ask (and it used to encode just fine). It's a very basic task considering everything else iDVD has been written to do, and crosscoding and re-encoding video is a basic functionality in QuickTime.
I'm not asking iDVD to prove the existence of dark matter in the universe; I'm just asking it to play a QuickTime movie properly. Which is what it's supposed to do.
There was a work-around, supplied by Apple, but it no longer works for me, so that's why I'm asking what worked for others.

Any fix for MS mouse scrolling issue?

Hey there. I've somewhat recently come into a problem where my Microsoft wireless mouse won't scroll through the iTunes library with the scroll wheel.
I've done other searches, I've seen others with the same problem, but no solutions.
Is this a permanent issue between the Microsoft mouse and the iTunes program that we have to wait for an official fix, or did something go wrong in my installations and I can fix the problem myself? (I have the newest IntelliPoint drivers and the newest version of iTunes).
The problem wasn't evident in XP, so it's probably a Vista vs. iTunes thing, but I wanted to make sure I wasn't doing something wrong or if there was an easy fix for it.

***** to have to buy a new mouse to fix the problem, I like how this mouse feels and moves (sigh..I love censors)
I guess when this one is about ready to be replaced I'll turn to logitech, but hopefully some sort of patch or fix will be introduced to let MS mice scroll in iTunes lol
Message was edited by: iwuv10s

Is there still no fix for airtunes?

can not get airtunes to work at all with airport express. the speaker thing in the bottom right of itunes doesnt even show. ive seen posts for fixes for macs, but nothing for xp. and ive not seen anyone else complaining about it.. did i miss a fix or something?

Hi itsjustnoise,
Welcome to the forum! I trust you've tried the basics? In Airport admin (which I'm sure you have a form of on the XP side). Open it up, click configure on your AEX. You'll see tabs for Airport, Internet, Networking, Port Mapping, Access Control, WDS, and Music. Click "Music." Make sure you've checked "Enable Airtunes on this base station"
Over in your iTunes music player, go to preferences, make sure under the "Advanced" tab, in the "General" section, you have clicked "Look for remote speakers connected with Airtunes"
Check that. If still no love, I can't help you any farther.
Good luck

Fix for iTunes Space Calculation Issue in Windows 7?

I moved my iTunes library from a Windows XP, to Windows 7 PC. It is a little smaller in the Windows 7 environment because I deleted all of my Podcasts, some Video, and Picture files. Even with the deletions the space calcuation in Windows 7 is incorrect, and my iPhone4 fails to sync. I can move back to the XP environment and sync without any issues.
When is this issue getting fixed?

Well *** Apple. Still no fix in iTunes 10.6.1.7. UNACCEPTABLE.
You know there is an issue but sit and ignore it.
Great customer service and support.

Still no fix for Photoshop Install / Update Error? (Exit Code 15 - inconsistency in installer db)

I have tried every suggested fix to no avail... what gives Adobe?
- Removed all versions of Photoshop
- Started in safe mode
- Used cleaner tool
- Used plist method
All apps update except Photoshop and I can't install at all on other MacBook Pros.
Can we please get a fix for this? So many threads on this topic from other customers!!!

After using the Adobe Clean tool, I checked its output log and it mentioned it couldn't find a "caps.db" in the Common Files/Adobe/caps/ folder under Program Files or Program Files (x86).
So what I did: I manually deleted the Adobe folders from:
- Program Files
- Program Files (x86)
- Program Files (x86)/Common Files
After that, I was able to install successfully Photoshop CS5.1 and at this very moment I'm able to install PS CS6 (it's been already 50% of the installing progress).
So far, this action of deleting the Adobe folders from my Program Files folders seems to be sorting out the matter...

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