X220 with backlight leak and stuck pixel

I just ordered x220 from lenovo. I recived the box yesterday and found my new thinkpad had many backlight leak and 1 stuck pixel at the center. I am very disappoint with it. Can I return it, change to new one or send to lenovo sevice center in thailand to change my IPS display.
I ordered it on 5/26/11. My friend in USA passed it to me on 6/6/11 then I recieved package in Thailand on 6/10/11.
This is my backlight leak.
http://imageshack.us/photo/my-images/840/img0056yz.jpg/
Unfortunately I can not take stuck pixel image.
I hope lenovo will help me fix this problem.
Thank you.

welcome to the forum!
the current policy is that a display must have three or more dead or stuck pixels to be considered defective.   one is simply not enough.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69856
regarding the backlight bleed, it looks normal to me for an LED notebook panel.   i could create a condition where even $5000 IPS graphics displays show some sort of backlight bleed on a black background with brightness at full power.   no display is perfect in this regard.   my X220 IPS panel has a slight amount of bleed under the right conditions but is only noticable 1% of the time.
if this is unsatisfactory, you may try contacting lenovo support in thailand at 1-800-060-066 or 66 2273 4088 between 8AM and 5PM monday-friday.   however, please note that they will likely refer to the same pixel policy above.   whether or not they will make an acception due to the location of the stuck pixel is up to them.
also, i've removed your second account "eldonler" as we don't allow members to have more than one login per our community participation rules.   thanks for understanding.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

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Quote from: blakebart on 06-September-12, 11:05:49
Interesting that you would return it for the dead pixel.
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Message was edited by: Kwopau

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what is apples policy on dead or stuck pixels on the iphone 5 ?.

asif cain wrote:
thanks for your reply, i have 2 iphones with a dead or stuck pixel, is it a common problem ?.a friend of mine had his exchanged for 1 deea/stuck pixel
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Ciao.

X220 with backlight leak and stuck pixel

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