IPT and Stuck Pixel Issue?

Well I do have a week 39, tho I don't have any problems with it, but the fact that the stuck pixel can be quite annoying, not that it's a big stuck pixel, but it's rather a tiny one but on few places. But is it worth going back and exchanging for a new one or just keep the one I have? Even when PSP came out, most psp did have dead/stuck pixels but I've heard some say that with the black LCD's, it's not the manufacturer's fault for creating a dead/stuck pixel, that it is just there when they make them (I may be wrong but that's what I heard) Due to the fact that even if you exchange for a new one that the new one COULD have more stuck pixels than the previous one, so is it still worth going back and exchanging for a new one? What would I say to them? Will they give me a new one because of a stuck pixel? I did ask them that if any problem occurs that they will exchange for a new one within a month, and I suppose I heard them say that if somethings wrong with the screen that it's 2 week (probably about dead/stuck pixels). I want to know your opinions on what I should do. Though it is my decision, I've read other threads that people exchange theirs because they have a stuck pixel.

Yea I went yesterday, but for some reason they couldn't see the stuck pixels, and I showed the location of the stuck pixels and still they could not find any. Which is surprising because the store was filled with bright light. When at home, I can see the stuck pixels. They told me to take a close shot of the stuck pixels with a camera (this is very ridiculous to me) and to bring it back and show them. So I did.
Now, they are out of stock and won't receive their next shipment in 2 weeks. Well looks like I'll have to wait 2 weeks without my touch. I did not return it, but waiting for an exchange. Since I got mine on Monday the 8th, I have a bit over 1 week left before the 14 days are over, however, they told me that if I want to exchange I have to leave my touch with them since they were out of stock, and this way the 14 day thing will stop here. I find this ridiculous, I'm not sure about U.S but I live in Korea, they said they won't get there next shipment till 2 weeks, while I'm sure that U.S gets their new shipment the next day, but due to the supply and demand, i'm sure even in U.S they are out of stock (I may be wrong on this, but the supply is at scarce and the demand is high as of now).
Now when I went there today, They only had 1 80 GB Ipod Classic left, and there were tons of Ipod Nano 3rd Gen. They were out of Touch.
So they told me to give me my name and my contact so that when their next shipment arrives that they will contact me first thing when the next shipment arrives and they will reserve it for me. And that they will give me the screen protector for Free and that they will apply them on the screen, which is nice and makes me as a costumer happy.
Now I do know the fact that even if I get a new touch, there is still a possibility that I could get another with stuck pixels, and if that happens, I guess I'll have to live with it.
I'm not sure if I should take my laptop with me so that I can load up my music there on the spot and find any stuck pixels, but i'm sure the genious won't be too happy with me if I did that.
I'm sorry for this long story, but that it is ridiculous how they don't get their next shipment in 2 weeks. Now I have no touch with me, but just a box, my nano (2nd gen) is broken and nothing I can do. Looks like I'd have to wait. For those who read this, I'm sorry for this long writing but it's my story after I had to go back to the store twice.
BTW. I'm sure most likely that I will get a week 40+ IPT. So if anybody who does have a week 40+, I want some feedbacks if they encountered any problems. I'm sure it won't but who knows.
Message was edited by: Kwopau

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Shouldn't Apple recall and provide FREE replacement for MacBook Pro screens with ghosting and dead pixel issues?

Read the forum posts, Google the issue, watch the YouTube videos on the problems; they are everywhere. I purchased a 2012 Retina MacBook Pro and the screen is riddled with dead pixels, white ghosting throughout, and image retention issues, all from a company that promotes the quality of the product they sell. There's no way this issue facing so many consumers shouldn't result in Apple replacing these screens for FREE.
I purchased the high-end machine for photo and video editing. Photo editing is particularly difficult when I can't tell if I have dust, dirt or colour shifts in my images or if it's just the screen overlaying these issues. I've never had so many issues with any screen I've purchased, from my Panasonic Plasma TV to my cheap ACER laptop. Please Apple, quit ignoring this issue.

Be advised that this is a user to user forum where Apple employees do not participate. You may make your thoughts known here:
https://www.apple.com/feedback/
Ciao.

X220 with backlight leak and stuck pixel

I just ordered x220 from lenovo. I recived the box yesterday and found my new thinkpad had many backlight leak and 1 stuck pixel at the center. I am very disappoint with it. Can I return it, change to new one or send to lenovo sevice center in thailand to change my IPS display.
I ordered it on 5/26/11. My friend in USA passed it to me on 6/6/11 then I recieved package in Thailand on 6/10/11.
This is my backlight leak.
http://imageshack.us/photo/my-images/840/img0056yz.jpg/
Unfortunately I can not take stuck pixel image.
I hope lenovo will help me fix this problem.
Thank you.

welcome to the forum!
the current policy is that a display must have three or more dead or stuck pixels to be considered defective.   one is simply not enough.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69856
regarding the backlight bleed, it looks normal to me for an LED notebook panel.   i could create a condition where even $5000 IPS graphics displays show some sort of backlight bleed on a black background with brightness at full power.   no display is perfect in this regard.   my X220 IPS panel has a slight amount of bleed under the right conditions but is only noticable 1% of the time.
if this is unsatisfactory, you may try contacting lenovo support in thailand at 1-800-060-066 or 66 2273 4088 between 8AM and 5PM monday-friday.   however, please note that they will likely refer to the same pixel policy above.   whether or not they will make an acception due to the location of the stuck pixel is up to them.
also, i've removed your second account "eldonler" as we don't allow members to have more than one login per our community participation rules.   thanks for understanding.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

LR3 Feature Request - Heal Preset/Import Capability and Stuck Pixels

(Note: I posted something similar some time ago but the original thread seems to be inaccessible although a cached Google version is available here. )
2 features requests but with a common theme :-
1) Spot removal/cloning/healing added to a preset. Currently the only way to do this is to copy and synchronise during an editing session of photos that have already been imported. The capability to save spot removal as a preset would be very useful for dealing with recurring dust spots and similar issues.
Which leads to request 2 -
2) The ability to manually 'tune' the hot pixel removal capability. Currently LR is failing to deal with some stuck/hot pixels on one of my cameras (a Ricoh GRD III) if this is linked to the way DNG has been implemented in the Ricoh, as suggested in the earlier thread re this subject, then a response from Adobe to confirm this would be appreciated, either way some ability to 'tell' LR what to do would be of benefit.

Thanks for the response Rob, saving a 'target' image is a good idea, but other than that I don't see this workaround as being particularly different from the approach I outlined in my initial post. One of the most useful capabilities LR has is being able to apply presets during import, yet Adobe for whatever reason have not allowed any of the tools (other than graduated filters) to be applied this way, I would love to know why. There was a 'bug' with LR 1 if I remember correctly whereby spot settings could be saved to a preset, but this was 'fixed' in a later release, so it appears to be possible to implement this functionality, yet they have decided not to do so.

Anyone have a problem returning one with stuck pixels?

I have about 5 stuck pixels on mine. I am deciding if I should bring it back or not. Has anyone returned it for that reason? Did you have a problem?

hello. I am also affected by the stuck pixel issue. I have about 3 that really stand out. At first, I was very frustrated with this and I was going to take it back. After a while, I realized that, unless they are smack dab in the middle of your screen, they aren't there if you don't pay attention to them. If your screen doesn't have the negative black effect, then you shouldn't return it. Plus, Apple has a pixel policy, although I don't know it. You may have a problem if the Genius doesn't see them.

Stuck pixels. Would you put up with them? Pic inside.

Here's my screen.
http://img72.imageshack.us/img72/5430/stuckpixelscn4.jpg
See the little white dots on the screen? Am I just too picky? Would you put up with it?

This is a week 38. You're right in arms length most of them are not that noticeable but I can still see some. Of course you don't realize they're there when you watch music videos since they're usually fast but when watching dark movies or seeing pictures you can see them.
I would think that for such a small screen costing $400 they should be near perfect and stuck pixels, negative blacks shouldn't be present in any of the production batches.
I'll give it try on replacing it next week and maybe I'll get a week 39 and hopefully it will be a little better.

Macbook pro retina dead/stuck pixel and warranty question

So here's the situation. A couple of weeks ago I brought my macbook pro 15'' retina into the apple store because the speakers were buzzing sometimes. It wasn't a huge problem, but my 1-year warranty was about to expire so I figured I'd bring it it to get fixed.
About a week later, I went to pick it up and I brought it back home. I tried out the speakers (it was too loud to hear them in the store), and the problem was still there. It wasn't worth complaning and bringing it back because I usually use external speakers anyway, so I figured I'd just live with it.
But about a week later I noticed there is a dead/stuck pixel on my screen. It shows up white against a black background, but is also detectable against a white background. I can also faintly see a mark there when the display is turned off so I have a feeling it was caused by physical damage. I want to bring it in to get it fixed but my warranty is now 2-3 weeks expired. There is a 90-day guarantee on the speaker "repair" I had done, but obviously that is not directly related to the screen.
I realize it's hard to believe screen issues would arise from a speaker repair. However, I think it is at least possible that they damaged the screen when they took the computer apart. I've had this computer for a year without any issues; I definitely would have noticed the pixel had it been there before--I do alot of programming with a black background. It's quite a coincidence that I first notice a problem right after I bring it in to apple.
Do you think I can bring it in and get it repaired? Should I call AppleCare? Also, if they deny me the repair, is it too late to extend AppleCare for another year? Thanks!
(the display is Samsung, for those who are wondering)

We are just users such as you so our opinions don't really matter. Do bring the MBP in to the store and have a talk with a decision maker. Sometimes good things happen but don't expect that to be the case.
Regarding Apple care, you are too late. It must be purchased prior to the expiration of the one year warranty.
Ciao.

Hey guys, so I have a DVD stuck in the CD drive on my mac. It reads it as being in there, but I cannot eject it and it is causing my a lot of issues with my mac. If i try to eject it, Finder acts up and I have issues saving projects or even browsing files

hey guys, so I have a DVD stuck in the CD drive on my mac. It reads it as being in there, but I cannot eject it and it is causing my a lot of issues with my mac. If i try to eject it, Finder acts up and I have issues saving projects or even browsing files. I feel like it interferes with iPhoto as well because it says it is locked and I have no rights to view it. I wanted to see if anyone else had/s this issue and how you fixed it before lugging it into the apple store and being without a computer for a few weeks...

A few other suggestions here as well:
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Did you try to restore in iTunes?
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Difference between dead and stuck/lazy pixel?

OK, I have a 4 month old powerbook and 3 months ago dead/stuck pixels started appearing on my screen (Believe it or not, ever since I bought it I have never touch or let anyone touch my screen, I clean it with the smooth cloth I use to clean my glasses). I brought it to an apple center in melbourne, and they said that my warranty doesn't cover it unless I have a certain amount of it on a certain area of my screen or I have 8 of them across my screen.
I heard that u can't fix dead pixel and that we can only unstuck stuck pixel? is this true?
Then can anyone tell me If the problem I'm having on my screen are stuck pixels or dead pixels? I use a software called Pixelcheck to check, It loops on my screen with R,G,B, black and white wallpaper.
I have one thats:
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Hi
First of all I should point out that a pixel as we usually refer to them is actually made up of three sub-pixels. One of each of the primary colours, red, green and blue and it is the combination of these sub-pixels that give us the various colours on the screen.
A dead pixel / sub-pixel is one that remains black whatever the 'signal' being sent. A stuck sub-pixel is one that is always on and will show up as one of the three primary colours.
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Some people believe that 'massaging' the area of the screen can 'repair' stuck pixels. But I think you need a liberal application of snake oil to make it work myself
Regards
Phil

All of a sudden tons of stuck and dead pixels on Retina display!

My MacBook Pro Retina is just about a year old. When the computer was only a few months old I had the display replace due to stuck pixels.
Now it's a year old (just 2 weeks out of warranty!) and all of a sudden there are a TON of stuck and dead pixels.
I mean A LOT: about 30 - 40 stuck pixels (all of them seem to be blue or white, I can't really tell), and maybe about 20 - 30 dead pixels. They are harder for me to see. The stuck pixels make the screen almost unusable though.
About a week ago I noticed one giant stuck pixel (probably a cluster of 4) but now, all of a sudden they are speckled all over the screen (but mostly in the same area where I found the first one.
Is my display just dying on me?
Is Apple going to make me pay for a new retina display (it's 15"). How much will that cost??
The display shouldn't die like this so soon, especially since it is already a relatively new screen (replaced once already).

I would go to Apple and ask nicely since it is only 2 weeks out of warranty and was already replaced once.

Dead or stuck pixel

Hello,
I'm new to the forum here having recently converted. I've done a search or 2 on this issue but found nothing of note. I have one dead pixel(well its green or white sometimes) in the middle of the screen and its very annoying. I've read through all the support pages and found the usual pixel anomalies page explaing all about it.
But It only mentions LCD's. There's no mention of LED screen, so would I be right in saying that there is no material specifying the restrictions of this and it would be considered a fault?

Vermelho88 wrote:
But what I mean is, they have no policy for LED screens stated yet so therefore its just plain faulty, as in "not as described" so wouldn't they have to replace it straight away?
It's still an LCD display. The Al MacBook displays use LED (as opposed to fluorescent) backlighting. A dead/stuck pixel is still an LCD malfunction. One dead pixel is considered normal. If it weren't the cost to the manufacturer would be considerably more in terms of rejected parts and warranty returns.

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I received my T510 FHD Thinkpad about a month ago and over the last few days it started to display random stuck pixels (always on - white). I say random because they eventually go away when I open and close windows or reboot the computer. Mysteriously reappearing later at random (not in the same spots if I recall correctly)???
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Update
This is apparently an issue exclusive to Windows XP. I used a separate HD and installed Windows 7 - no temporarily stuck pixels.
Have to assume this is a driver issue. Hopefully, Lenovo/Nvidia will release a fix soon.
Any other ideas/fixes would be appreciated.
Thanks.

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I have a huge problem with my Toshiba Qosmio G25:
My LCD screen has 2 lines of stuck pixels, one pixel wide, running from top to bottom. Before continuing I would like to stress that my computer has not had any physical trauma of any kind and generally is used like a desktop.
Has anyone else experienced this problem? Is there any quick fix which I can handle on my own or is the only solution sending in the laptop for service? How are problems like this handled, will toshiba replace the screen or will they completely replace the computer? I would much rather prefer fixing this on my own with your suggestions as opposed to a lengthy wait on service.
All my schoolwork depends on my computer and I would be powerless without it for several weeks. Please if anyone has encountered this issue and resolved it, I would appreciate it if they could share their experience and knowledge.
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Hello Makaroni
It is not easy to say if this occurs because of LCD malfunction or even because of defective graphic card. You can check how it works with external monitor to see if the problem persists.
Anyway I dont believe you can do anything on your own especially if the graphic card or LCD display is defective. The hardware must be replaced. I know that it is very annoying but I recommend you to contact service in your country. Save all your data to USB memory stick and try to finish your work on some friends PC.

IPT and Stuck Pixel Issue?

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