1-click purchasing issue

Hello all,
I recently changed email addresses and changed my Apple ID to match. I updated my account information in iTunes but the 1-click purchasing option keeps making me enter my password. The box for "Remember password" is checked but I still have to re-enter my information for each purchase. It's not a really a big problem, but it's annoying nonetheless because 1-click worked fine before I changed my Apple ID. Anyone have any ideas on how to fix this?
Thanks,
Greg

A fault reported in live system comes in the form of a ticket to the consultant to solve. once it crosses SLA (service level agreement) user who reported the fault can escalate the ticket if it is still unresolved

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