3 attempts to sort ID/Cloud subscription no resolution - help!!

I have spent many 100's of $ on the phone to the US and an hour and a half to an Indian call centre - each time I get someone who says they will help and just makes the problem worse.
I bought Creative Cloud, was forced to get another Adobe ID to do this as am now in NZ not UK (the Cloud subscription does not appear of course on the old ID).
Adobe call centre said they were going to delete my old ID and they deleted the new one where the Cloud was bought under. Oh My God!
Please an Adobe person help.
I cannot keep spending this sort of money and time on calls where the problem is not fixed.
I cannot use chat either from NZ.

Hi there -
I'm sorry to hear about the trouble you are having. can you send me an email with your Adobe ID(s) and I'll get this sorted out for you. you can send it to [email protected]
thanks,
Todd

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Kind regards
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Yes I know, not many people care about NZ, and definitely not Adobe, but I wanted to start this thread to at least get my voice heard.
I am unable to purchase a creative cloud subscription in NZD. The only option I have is to buy in AUD. This is wrong on so many levels:
1) the AUD price includes local tax, which I am not supposed to pay because I don't live in Australia
2) I am unable to claim GST back in NZ, because I was charged in AUD
3) Every time my credit card gets charged, I have to pay conversion charges
Apart from the unfortunate exchange rate, I also have 3 additional charges added to the final price, just because I live in NZ. Adobe, seriously, you have to sort your stuff out. This is unacceptable.
If there is no NZD purchase option, why not give us the choice at least which currency we want to pay in? What's the difference? Since there is no local retail operation here, what does it matter? If I could buy in USD, at least there is no tax included in the price. (and it would be a lot cheaper too)
I just spoke to one of the Adobe resellers here to ask if I could purchase a subscription through them and the answer I got was:
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Not a happy camper.

Creative Cloud certainly seems to be available through resellers in the US. Even Amazon has a prepaid 3 or 12 month subscription available (I guess you're just buying a coupon which is then used to credit the account on Adobe.com):
http://www.amazon.com/Adobe-Creative-Membership-Pre-Paid-Product/dp/B007W7A1OY/ref=sr_1_1? ie=UTF8&qid=1336991606&sr=8-1
Also, Adobe's FAQ on Creative Cloud states it will be sold retail:
Where can I purchase a Creative Cloud membership?:
Memberships to Creative Cloud are available through Adobe.com and select retail and online stores. Find a store in your area.
When you buy at a retail or online store, you will have the choice of a prepaid 3-month or 12-month membership.
I don't live in NZ anymore, but I can imagine the annoyance of having to pay GST via Australia, and not being able to claim that in NZ. Seems like a signifcant oversight from Adobe.

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Short answer is yes you can.
But if you installed FB 4.7 as part of Creative Cloud then want to cancel CC and use standalone FB 4.7 keep reading...
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Hi Dave,
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Hi Bluestocking70,
Did you manage to get this sorted? If not we'll be happy to look into this for you. Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hi there.
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Cloud takes over https://forums.adobe.com/thread/1584746
Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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For the past 3 weeks, I've been trying to activate my Creative Cloud subscription (placed my Creative Cloud order on 12/29/12). Like others, it appears that I’m trapped in perpetual "trial mode" status. When I try to activate my subscription -- I click the “register product” button…sign into my Adobe ID account…and receive a prompt to enter a serial number. Every time. I’ve litterally read every post/link/tutorial/troubleshooting selfhelp in this forum and on the Adobe FAQ pages - with great attention, might I add - but nothing seems to work.
I've spent hours upon hours on the phone/live chat w/ Adobe reps trying to resolve this issue. I've opened no less than 10 support cases. EVERY SINGLE TIME that I try to activate my Creative Cloud membership, an Adobe rep feeds me the "I'll be sure to escalate this issue to the next level of support" line. Likewise, Adobe support reps stated numerous times, that personnel from Adobe would contact me within 24 hours of my call to resolve the issue. However, they’ve yet to follow through with this claim. (Surprise)
Adobe should be ashamed by the egregious performance of their "technical support team.” If Adobe won't fix the software, which they've already charged me for, then they've left me w/ little choice but to cancel my order before the initial 30 day period is up. Enough is enough.
With that being said, Adobe, the following describes this dismal experience:
I bought a subscription of Creative Cloud on 12/29/12 (somehow I ended up w/ the Multi Language edition of Creative Cloud- yes I've fiddled w/ the language settings in the app manager. Doesn't work.)
I received an order verification email from Adobe for my purchase, however, the order was never listed under the "my recent order" section of my Adobe ID
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Someone from Adobe, please look into this issue and help me. I’ll be glad to provide any other relevant info that you may need.

Had the exact same problem, just got it fixed. The solution is quite fast. Navigate to the hosts file. On a pc it's in C:\Windows\System32\drivers\etc folder, locate the file named 'Hosts' inside the etc folder. Open it with notepad. Delete everything underneath
" # Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host 127.0.0.1 localhost"
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3 attempts to sort ID/Cloud subscription no resolution - help!!

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