$30 late fee?

Why was I charged a $30 late fee for the billing period of May 19, 2013 - June 18, 2013?
It says it is supposed to be $5 or 1.5% of the bill, whichever is great. My bill is generally only $81.10... Why would it be $30 all of a sudden?

Is it listed as a "Late Fee"? Could it be any other fee like an upgrade fee?

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Phone Agent LIED about removing Late Fee

OK, so I had to biz-travel a bit this past Spring, inadvertantly got behind on the bill, paid up in full, incl. LATE FEE--online--June 21st, in the wee hours, before phone agents available. Later that evening, thought "doesn't hurt to ask", got a live agent/rep on the line (Philippines call center), very nice and professional, who, after much time on hold, TOLD ME CLEARLY AND DEFINITIVELY that the Late Fee had been WAIVED, and "thank you for being a Comcast customer, yadda-yadda"... put it out of my mind as another item crossed off my to-do list. So imagine my chagrin when I went to pay my bill this month, ON TIME, only to find that there had been no credit whatsoever, ZERO, zilch. Basically, they LIED just to get me off the phone, after wasting 10 minutes (9:55 to be exact) of my time. Building loyalty NOT. DSL has gotten MUCH better in my area, and so has SATELLITE, and I'm coming up on the 1-year mark with Comcast... So I'm feeling the BIG SWITCH coming on! I'll get all the "new customer" deals, and perhaps fewer OUTRIGHT LIES. BOTTOM LINE: If you're not going waive/refund the late fee, just be grown-ups and SAY SO, don't "shine me on" just to get me to go away... 'cause I'm likely to go away for good, and take my subscriber $$ with me.

@AlphaJet
I am sorry for the delay. I have sent you a private message to assist you further.

How to add late fee to total in fillable pdf

I am trying to create a fillable pdf form where a $100 late fee is applied if they submit the form after the deadline. I have a spot for the person to check a box if they are submitting it after the deadline. How can I get it to calculate in to the total?

Set the export value of the check-box as 100 and then include it in the Sum
function of your total field.

Date specific to calculate late fee

I am trying to make the form calculate and automatic late fee. I am sure I need to use the if then format, but I can't find what format to use to check the late fee date.
The formula needs to do this.
If todays date is <= April 1, 2006 then
latefee=0
else
late fee is $30.00
I know that isn't all the correct formula, it is the date format I can not find. Can anyone help?
Thanks

You're welcome! I'm glad your form works now.
If I recall correctly, FormCalc was a language designed to resemble writing calculations in Excel (which are usually writeable on a single line) and geared towards typical form calculations. I believe you would typically use FormCalc when writing short calculations whereas JavaScript would offer more flexibility in more complex scripts. That's my opinion, anyway.
Also, FormCalc scripts generally execute faster than JavaScript scripts so if speed is a requirement (for large, complex calculations involving multiple fields), you may want to try scripting the calculations in FormCalc rather than JavaScript.
I don't know if you've picked-up on this in your various studies but an example of the differences between FormCalc and JavaScript is the fact that in FormCalc, you just need the field's name in order to assign a value to it as opposed to JavaScript for which you must specify the property to which you're assigning the value:
NumericField1 = 30
The preceding line assigns the number 30 to the field named NumericField1 in FormCalc.
NumericField1.rawValue = 30;
The preceding line does the same thing but in JavaScript.
So I would say that FormCalc is simpler to use but sacrifices flexibility for its simplicity whereas JavaScript is more difficult as it sacrifices simplicity for its flexibility.
Stefan C.
Adobe Systems

Adding Late Fee to BP

Hi
I nned to be ableto add Late fee on past due invoices to the BP Balance. Right now in the dunning run it only shows on the report but does not add to BP balance.
Has anyone found a solutin for that
Thanks

By design, SAP will include finance charges on dunning letters if you use them. It DOES not automatically add the amount to the business partner.
Most customers like this method, as normally the process is you invoice the finance charges and then end up crediting them anyway. With the current process you incude the amount on the dunning letter and if the customer pays then you add to the BP account using a journ al entry, invoice or other means.

Why did i get charged a $5 late fee when I just recieved my bill?

Why did i get charged a $5 late fee when I just recieved my bill?

Oh, that's strange! Your bill should be due approximately the same time each month. It seems like this charge is referring to a bill that we didn't receive payment for last month. Make sure to check all charges at vzw.com and review all the payments were made.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Late Fee policy

I have been with Verizon for almost 10 years. Lately they do things that i believe are unfair. I was told years ago that there was a 10 day grace period to pay my bill without a let fee. Two months ago i noticed that i was being charged a late fee even though i was paying my bill on the 10th day. I called and was told that "Yes, we tell you that there is a 10 day grace period, but it isn't written anywhere." What kind of global company does this? Can't they be sued for false advertisement especially when it is done sometimes but sometimes it isn't? I am lookingg at T-mobile since they are trying to increase their business, verizon has manipulated the plans so much that the discount i get from my employer doesn't even make a dent in my bill. Also, the last time that i upgraded one of the three phones on my plan i was charged a $30 upgrade fee that they neglected to list anywhere, how misleading! I called to question this and was told that the phones were now so expensive that the discount they give on the price of the phone doesn't cover the cost of the phone for Verizon. This is incredibly stupid because they should add that fee in with the cost of the phone which is more honest than adding it on the back end as some kind of unknown fee? Verizon you had better get your act together or you will find yourself on the bad end of a class action lawsuit and losing customers, people want to save money not give it all to you!

Where did you last upgrade your phone? If it was at a Verizon store, the $30 upgrade fee IS listed on each and every phone displayed in the stores and has been displayed for quite some time.
If you sign into your account and check phone prices online the $30 upgrade fee IS listed in the description/price for each and every phone on the website and has been for quite some time.
If you upgraded at a 3rd party retailer such as Best Buy or Amazon, that is THEIR failure, not Verizon's.
It seems to me interesting someone is complaining Verizon is tacking a fee on the "back end" when it appears you like to pay your bill "on the back end" AFTER the due date at the last possible moment. Just possibly, you didn't make it in under the wire this time???? Maybe if you paid your bill a bit earlier, you wouldn't have to worry about the late fee?
Good luck with your next carrier as I am sure they ALSO charge a late fee. They ALSO charge a HIGHER upgrade fee.

Why was I told there is a 7 day grace period??? and now i have a late fee

I was told that the bill is actually 'due' 7 days after the due date. (i.e. a 7 day grace period from date on bill) and now I have a late fee. This is ridiculous! I paid before the 7 days and now I have a late fee, frustrated.

What is the point of a "due date" if the bill isn't "due" until 7 days after the due date? Your "grace" period is the time from when you get your bill until the "due date". For me, that is normally 20 or so days. To me at least, a due date is pretty self explanatory. Just pay the late fee and learn from your mistake.

I signed up for auto pay and just received my bill with last months bill and $5 late fee. would like late fee reversed and last month credit applied.

i signed up for auto pay and just received my bill with last months bill and $5 late fee. would like late fee reversed and last month credit applied.

<< Duplicate post, see Re: Problems with Auto Pay Activation >>
This discussion is over two years old and will be locked to further replies.

6 days late on payment and late fee is $ 9.50

Hi,...my bill was due 7/11/2014...this is second time in 10 yrs and the first time wasComcast fault (they will not admit it)...and i made a payment today 7/16...$109.18 (usually it's1st of the month) and now my Total balance due on August 10, 2014 is...$118.69 that's included latefee...$9.50 for being 6 days late...is this right??

I looked up in the comcast information book you get when you first get their service and it states that the late fee is charged 9 days after the date due and only 1 late fee should be charged. I even asked this in a chat with on of the agents and was told the same thing you should not have been charged a late fee.

1/2 of a GW success: BofA removed late fee - BUT...remove late flag on CR?

BofA agreed to remove two late fees that resulted from a 30-day late that gave my score a big ding. I asked them to remove the 30-day late notice, and removing the fee is what they responded with. Should I wait and see if the 30-day late flag is removed when they reverse the fee? I was pretty excited I got even that much traction. I was just totally honest with them and said it was affecting my ability to get a mortgage, and I'd had a 7-year spotless history prior and it was an innocent and isolated oversight.

Thank you for posting your success story and a concise guide. Glad to see another happy user.

Why do I have to pay for a charge that I should not of been charged then wait for the credit in two to three billing cycles? If I don't pay it I get charged $5 a month late charge?

So I spent a considerable amount of time on the phone with Verizon about charges on my wireless bill. The conclusion of it was: Pay the charge and we will credit the charge or it will show as a balance due with a $5.00 late fee every month. I got two phones on a promotion in November. Part of the promotion was no activation fee. Got my first bill and a $70.00 activation fee was on it. On line chatted with Verizon and they said it would be credited in two to three billing cycles. I paid my bill minus the activation fee. This month I have a $5.00 late fee and a $35.00 restocking fee because they messed up and sent three phones and I returned one. It was not activated. They might credit me that money back. What is going on?????

I am so very sorry for any aggravation you've experienced getting your billing straightened out, Nunu1957. It's true that it can take 1 to 2 billing cycles for some account balance adjustments to appear on a statement. While I know you'd rather not have paid your activation fees, the terms of your agreement do require you to do so in order to avoid late fees or even involuntary service interruptions.
I am concerns about the restock fee. If the device was sent to you in error, you should not have been billed a restock fee. You stated that there may be a refund for the fee. Has that been confirmed?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

How do I get a refund of an over payment and return of a late payment charge?

Today I get an email saying I owed $403 and was a month behind…Didn't sound right but I went ahead and paid the $403 online…when I got home I looked in an other area of my account and it shows that I did pay last month on time..From what I am reading, Verizon is a nightmare to get refunds from…any pointers out there?
In fairness, this happened only hours ago, but it is disturbing that one page of this site says I'm current and another page says I am a month behind…
What do I want? The $5 late fee reversed and the overage either used to cover February 2014 or an immediate refund.

First thing I would do is make sure the first payment actually cleared your bank. Especially folks on auto pay might not know the payment was reversed. Now if it did c!ear your bank you have two choices. You can have your bank reverse one overpayment which is a lot easier, or you call *611 or 1-800-922-0204 and have verizon first verify two payments and if they do you must remember verizon will give you a line about they will refund within 10 days etc. Please remember they can take it out of your account immediately but ten plus days to maybe refund it back to you.
You can have customer service remove the $5 late charge and since it was an overpayment if you allow it to stay on the account it will show as a credit and each month the service amount will or should just deduct. That is if verizon actually knows what they are doing. But I have my doubt's.
It is always best to bargain from a strong position. Get your money back from the bank.
Good Luck

IS THERE A GRACE PERIOD ON LATE PAYMENT

my bill is due next sunday but i'm not going to have the money for the bill until that friday [5 days after the due date]. is there any grace period for payment? i've made all my payments on time since i've started my own verizon bill.

Thanks, SuzyQ, for your reply.
Hello jferron,
I recommend you make a payment arrangement. If you are able to make your payment within 12 days after the payment due date you can simply dial #PMT from your device and make the arrangement through our automatic service. Please note that you are subject to a $5 late fee if any pass due balance is greater than $5. I’m sure you’ll find this information helpful.
Thanks,
DaisyP_VZW
Follow us on Twitter @VZWSupport

$15 PER LINE reconnection fee is crazy!!!!!!!!!!!!!!!!!!!!!

I have been a Verizon customer FOR YEARS, both home/cable/internet and wireless service, for me and my family (5 wireless lines). Somehow I was switched over to paperless billing last month and forgot to pay the bill. When I never got a bill, I finally requested to get switched back. My payment was obvious late, but I have NEVER been late, so I thought not a big deal. Pay a small fee and keep on going. To my surprise they are going to charge me an additional $75 dollars to RECONNECT A WIRELESS ACCOUNT. Can someone please tell me A) what REAL costs are involved in reconnecting a wireless phone (WIRELESS-duh!!) other than having somebody in accounting check a box on their screen and B) what other phone carrier is a better alternative to Verizon?

The only way you would have received $15 per line reconnect fees would be if your account was suspended due to non payment. It's our responsibilities as customer's to know when our bill is due, because what happens if USPS loses your bill or gives it to the wrong mail box (has happened to me before)? Verizon contacts you if you are late anyways. You receive alerts. If you didn't pay, there are consequences. Just like if you go overdraft in your bank, you have to pay a fee, you bounce a check, there's a fee.
From our contracts:
About My Payments
If you're a Postpay customer and we don't get your payment on time, we will charge you a late fee of up to 1.5 percent per month (18 percent per year) on the unpaid balance, or a flat $5 per month, whichever is greater, if allowed by law in the state of your billing address. (If you choose another company to bill you for our Service [such as another Verizon company], late fees are set by that company or by its tariffs and may be higher than our late fees.) Late fees are part of the rates and charges you agree to pay us. If you fail to pay on time and Verizon Wireless refers your account(s) to a third party for collection, a collection fee will be assessed and will be due at the time of the referral to the third party. The fee will be calculated at the maximum percentage permitted by applicable law, not to exceed 18 percent. We may require a deposit at the time of activation or afterward, or an increased deposit. We'll pay simple interest on any deposit at the rate the law requires. We may apply deposits or payments in any order to any amounts you owe us on any account. If your final credit balance is less than $1, we will refund it only if you ask. You may have to pay a $35 fee to re–activate Service if your Service is terminated , or a $15 fee to reconnect Service if it is interrupted for non–payment or suspended for any reason.

$30 late fee?

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