3GS repaired at Apple store, though we never took it in?

Sorry if this is is the wrong section.
I logged in to our Apple support profile and found that at the end of October 2011 my wifes 3GS was repaired at;
Apple Store
Touchwood Centre
Unit SU16 Crescent Arcade
Solihull, ,B91 3GJ.
United Kingdom.
We have never been to an Apple store in Solihull, nor do we live there (we do live in the UK). Would this be an attempt at fraud or a common mistake by Apple?
The serial numbers on the repair report match exactly with our 3GS. This concerns us.

Doubt it's a mistake. They would have to connect to the phone to get the serial number.

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Hey Paul,
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Dear Ocean, one is a complaint about the quality of the device.
The second about the quality on response from Customer Service.
No worries, I'll delete both post since it seems that won't bring anything productive.
Good bye Apple!

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I'd recommend against FileVault if you have a lot of data, especially media files that are one singular file in excess of several hundred MBs (or more). Someone got a client of mine to configure FileVault (first time) on her MacBook Pro that had about 180GB of movies, music, pictures, etc. While it enabled FileVault in about 25-30 minutes on the initial sparsebundle image creation it took over 37 hours to remove the sparsebundle image when she turned FileVault. It wasn't even corrupted... I couldn't imagine how long it would have taken if it was.
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Message was edited by: SandieK
Message was edited by: SandieK

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Ciao Giampo,
As you're running Snow Leopard and you have a MacBook Pro Core 2 Duo, you CAN upgrade directly to Mountain Lion so long as you have at least 2GB of Memory and 7GB of available space on your hard drive. So, once you check that your MacBook Pro meets these requirements you can download Mountain Lion from the App Store.
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"but would they go above and beyond in the effort to retrieve my data?"
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Message was edited by: myhighway

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Strange that they didn't know about it... were they just visiting appleisflawless.com?
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.
Also, turn off IPv6:
System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6
Or whatever Interface you use.
http://support.apple.com/kb/HT2712

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I just plugged the old phone into my daughters mac, clicked restore, and set it up with her media. I took it the the ATT store; they replaced the SIM card and did whatever they had to do to reactivate it under her phone number. I had to add the $30 data plan to her number and I had to set up the visual voice mail. No problem other than the extra trip, apparently the apple store couldn't transfer the number.

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Macbook Pro (17") wouldn't boot to desktop/homescreen, so I went to Apple.
They sent me to Micro Center for data recovery. Success.
After that, back to Apple then they sent me to Best Buy for new Hard Drive. Success.
Back to Apple. Everything working ok except that my Adobe Creative Suite programs no longer work.
So I try to reinstall via data CD, as I did when I originally installed the programs, but now my CD/DVD drive wont mount ANY disks!
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I'm confused, why did Apple 'send' you to 2 non Apple places for repairs? Did you buy the product from Best Buy? It doesn't seem like Apple made any repairs, so you'll have to get either Micro Center or Best Buy to repair the issue for you.
How long ago were these repairs?

Is there a maximum-charge repair at Apple store?

I have a USB overcurrent issue on my MBP (A1150). It may be something simpler, but it could well necessitate a new logic board.
Trying to ascertain if I understood the genius correctly several months ago....Apple will repair EVERYTHING for a maximum charge of $330.
Can anybody verify?
Thanks,
Terry D

eww, greetings: There is one point you make did not seem to apply in my case. The lid had two very noticeable dents (fumble fingers me had dropped a small 2x 4 on it) and the bottom case had numerous areas of warping where it connects to the key board. This I believe was a engineering flaw which was solved by the adoption of the unibody design. MY MBP did not look pretty. The reason for the repair was an issue with the display.
Upon return, the MBP had a new display, new lid, new keyboard, new bottom case, new RAM cover, new optical drive and a new airport card. Total bill: $1240. Total payment: $310 plus tax. Turnaround time was three days. Incidentally the new display had a flaw which was replaced at no charge.
I still have that MBP and I have not dropped anything on it. It works perfectly and still looks like it came out of the box.
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Ciao.

HT3302 my iphone 5 fell in water and will not come on. Should I take it to an apple store for repair?

my iphone fell in water and will not come on. where can I get it repaired? Apple store?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
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To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
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3GS repaired at Apple store, though we never took it in?

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