3rd Gen Nano connects and then QUICKLEY disconnects on an XP machine

Below are two postings I made in a different discussion area. The 30g iPod is now working fine, the Nano is as stated in the second post. Please to help me out? As stated below Apple says it works and it does on the wrong machine! As many of you out there know, sometimes a husbands and a wifes taste in music are different. I would like to keep my music on my machine. Thanks, reo52............
I have been running very well with my 30g Video iPod. I got an 8g nano as an award. I had just upgraded iTunes, tried hooking the nano up and now nothing works! iTunes never did find the nano. Did the r,r,r,r,r thing but could only reset because iTunes can not see the nano. Later I was syncing the 30g and was ejecting it and got a message stating it could not be ejected as there are files on it being used by another program. Did the 5R's on he 30g, the unit was syncing and the battery went low and interrupted the sync. Now iTunes can't see the 30g or the 8g. I did a reinstall of iTunes and still nothing. This is driving me to drink, HELP if you can. Thanks, reo52.............
Well, I sent the Nano in, it came back, Apple found no problems with it. When trying to sync it acted as before. With Apple on the phone I tried syncing to my wifes machine!?? I'll be dammed it synced right up!???! Well Apples says it works because it works on my wifes machine!! Well, why wont it work on my PC?!!. Both machines are running up to date iTunes, both have the same firewalls and virus programs and both are running XP with all service packs and updates installed. Now I can work around this for awhile but I have got to get that Nano to sync with my machine. Help if you can and Thanks again, reo52

To Apple,
822 unresolved problems in "Connecting 3rd Gen Nano to a Windows Machine" , 25-50% on each page are problems with connecting a Nano in Windows and getting it recognized in Windows or iTunes or syncing errors(1st 5 pages). I think this qualifies as a serious problem. Many state that their Nano works on a different Windows machines and or an Apple machine, but not the one they use. Others and myself have sent their Nanos beck and Apple. Apple states "unit works fine, can not reproduce problem, or words to that effect" then Apple sends it back! It still will not work for the customer. So who has the problem? Owners who can not use their Nano? Apple who has the owners cash but maybe not their goodwill? I do not know, but I can see a Customer satisfaction problem developing. So APPLE please do your best to resolve this situation. It could be to your own advantage and help with those 822 unresolved problems on the Nano Pages. Thanks, reo52

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