4S stolen, put in lost mode and locked.....police found, 2 plus hours later and 2 apple care, no luck, said need genius bar, ok, sad, i just want to unlock so I can use I have all passcodes, this should be so easy, but

How do I unlock phone now that it is found and returned.....I had it in find my phone and locked?

See if the information in this support document helps. iCloud: Use Lost Mode You should be able to unlock it with your passcode unless you entered a new one.

Similar Messages

I got a blacklisted iphone 5 from att and I reset it and now when I try to set it up it needs a sim card so I went to the att store and they put a sim in and on the iPhone it says replacement needed couldn't complete activation.i just want use it as a ip

I got a blacklisted iphone 5 from att and I reset it and now when I try to set it up it needs a sim card so I went to the att store and they put a sim in and on the iPhone it says replacement needed couldn't complete activation.i just want use it as a ipod

To use it as an iPod it must be activated...to do that it has to accept a sim. A blacklisted iPhone cannot do that. Take it back to AT and T where you got it and get your money back.

My iphone is locked, in lost mode and was erased from my iCloud. How can I restore it or reset it completely?

reset/restore my iphone. It is disabled and stuck in lost mode and erased from my iCloud. I need to know how to reset the phone. So far nothimy I have looked up can help. Not even recovery mode.

1. disconnect it
2. turn it off
3. hold the home button and do not let go
4. re-connect it (still not letting go)
5. press ok in iTunes on the pop-up (you can let go of the home button now)
6. click restore iPhone

I had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac. i just wanted to know if i can download the Mac version and use that cereal number to activate the it? and if yes how and where do i go? wo

i had installed Adobe CS5 Master Collection on my PC about a year ago, the PC is now dead and i purchased a mac.
i just wanted to know if i can download the Mac version and use that cereal number to activate it? and if yes how and where do i go? would appreciate anyones help. Cheers Ron

i just wanted to know if i can download the Mac version and use that cereal number to activate it?
No.
Serial numbers are Mac only or Windows only. There is a platform swap process (from Mac to PC etc) but only for CS6.
As a CS5 owner, your choices are to either pay to upgrade to CS6 for Mac or join the Cloud.

I Backups happen when this ipad is plugged in, locked and connected to WiFi. I don't care to back up, I just want ipad unlocked

I have a message on ipad "hasn't been backed up in 43 weeks. Backups happen when this ipad is plugged in, locked and connected to WiFi. I don't care to back up ipad, I just want to unlock it.

Do you mean you have forgotten your passcode for the slide to unlock? If so, the only way to undo it is to restore it in iTunes, and without a backup to then recover from, you are going to loose all the content on it.
see http://support.apple.com/kb/ht1212
Seriously, backing up is not really optional - sooner or later, it becomes essential to have a backup in place.

How can I lock, put in lost mode or wipe memory on my stolen iPad if it is the only apple product I own?

How can I lock, put in lost mode or wipe memory on my stolen iPad if it is the only apple product I own?

I have already tried this and it doesn't work. It only says no devices. Suppose this means that whoever stole it have already wiped the memory so they can use or sell it. Although I would think the serial number should be connected to the hardware permanently somehow. Don't know how you do that on an iPad that requires a pass code to login to.

I have an AT&T locked phone valid contract for another year. I am planning for India visit for 3 months and I want to unlock my phone to use for my purpose. Apple care can help on this? or AT&T Customer care?

I have an AT&T locked phone valid contract for another year. I am planning for India visit for 3 months and I want to unlock my phone to use for my purpose. Apple care can help on this? or AT&T Customer care?

It's not going to happen. Even a cursory reading of the forums would have revealed this fact.
Apple can NOT help you. AT&T WILL NOT help you.
Leave your iPhone at home or in airplane mode while you're in India and buy yourself a cheap disposable phone to use while you're in India. I believe AT&T still has a program where they will put your account "on hold" while you are gone for a small fee.

I have an older Ipod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new Ipod Touch and cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one?

I have an older iPod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new iPod Touch and Itunes cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one? It is my understanding that the music cannot be saved onto my new iTunes, b/c I did not have iCloud. I have over 2,000 songs I just cannot part with. PLEASE PLEASE PLEASE help some how!! THANKS!

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

HT201263 All of these steps were followed corectly. But a warning popped up and said that it could not be restored because it is locked with a pascode, and it said we must enter a pascode before we can use it with itunes. What should I do?

All of these steps were followed corectly. But a warning popped up and said that it could not be restored because it is locked with a pascode, and it said we must enter a pascode before we can use it with itunes. What should I do?

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Why is ipad2 still online and active when supposedly in lost mode and locked?

hey all,
i need some help regarding a situation i'm in!! the overview is i'm going through a messy breakup at the moment and my ex has possession of my ipad2 (a wi-fi model that's running ios6)!! it's supposedly for my 7 year old son's use (he's autistic)!! anyway, since it's registered to me, i had restrictions enabled with a 4 digit pass code where i had location services turned on, and i disabled my mail account and other things that would not be appropriate for my son to use or access, such as skype, facebook, etc!! basically, all that was on it was his game apps, safari, youtube and our photos of days out etc!! my ex was paranoid i was spying on her through the location service....... i explained that it was a security feature that would enable it to track it if it was lost or stolen!! she even thought i was listening to her conversations and watching her through the camera!! i explained this was absurd and paranoid!! anyway........
well, here's the problem!! after having the restrictions enabled for months, oddly enough after receiving a summons last week requesting her to attend court next week concerning the matter of my contact with my son, i noticed yesterday on my find my iphone app on my icloud account on my macbook the locations services was disabled and the ipad was online, being used!! realizing immediately she's obviously figured out my restrictions pass code and turned off the locations feature!! i immediately put it into lost mode (receiving an email confirming), and within minutes, it was offline for about 4 hours!! in the afternoon, i checked it again, lost mode was disabled and it was being used....... so i put it in lost mode again! 30 seconds later, it was disabled........ finally, i put it into lost mode and added a message that would be displayed on the screen stating 'be warned: i am aware you are using my passcode and password without my permission, which is a criminal breach of my privacy! ignore this & i will report to the police!'! it went offline! 7pm i received a text to my iphone asking my my son couldn't access the ipad and why was there a request to phone her! i ignored, as i know this was a game!! whilst in work, i received an email to my icloud mail inbox stating that 'lost mode had been enabled'......... making me realize she must also have access to my apple ID to gain access to icloud to enable lost mode! it stands to reason that you cannot tell the device you are actually using it is lost and lock it down!! finally, i updated the lost mode with a new message stating i was going to the police and she freaked out!!
so, that's the situation! the questions i need answered are:
*aside from a lucky guess, how else could she get my pass code and icloud pass word? is it possible the ipad has been jailbroken, hacked or spyware has been used to get my pass code and password?
*how come, when in lost mode, it says on the find my iphone feature on icloud that it's active (green spot) and 'online: location services disabled'? should lost mode not render the device unusable? i monitored it for at least an hour last minute...... it kept changing it's status from 'online: location service disabled' to simply 'offline'!
*in the 'find my iphone' app on icloud, next to the lost device, there's a symbol of an orange padlock! what does this actually mean? if it means it's locked, then how can it be online and seemingly active?
just to cap off, i've requested the device be returned to me (my ex has ignored this, stating only she intends to replace this device so she's free from my control and spyware) and i've contacted my solicitor who has offered to send an official letter requesting it's safe return!! as the device is registered in my name and contains my personal information, i understand the implications for her is that she's committed theft and possibly used criminal means to invade my privacy!!
any help or advice would be greatly appreciated!
alex

just giving this a wee bump as time is of the essence here and i need advice/ answers quick!
apologies if i've broke any rules!
alex

HT201365 Once my phone is in Lost Mode and the Activation Lock is on, what will the person who stole my phone be able to do with it? If they bring it anywhere to activate it will Apple confiscate it?

My phone was stolen and I am just curious how this Lost Mode/Activation Lock works! I know they can't get into my phone currently, and it's off. I tracked the location to an apartment complex before they shut it off, but it didn't give the apartment number, I am hoping they turn it on again soon so I can go back and play the noise, however if I can't I am hoping they will be stupid enough to try to bring it into apple and use it or bring it into verizon. Will Apple or Verizon take the phone for me and return it to me or let them walk out with it? Any background information on similar situations or any feedback would be amazing, I feel naked without my phone.

They won't be able to use the phone, and Apple won't be able to reactivate it for them. Only you can unlock the phone, so it's useless to them. I would doubt that Apple would be able to identify and return the phone if they are stupid enough to take it in, but I don't know for certain.

IPhone is locked and in lost mode and cannot get it sorted.

My iPhone was stolen, but I managed to get it back. However I put it in Lost Mode while it was gone and now that I have it back I cannot seem to get it out of Lost Mode. When I switch it on it says connect to iTunes so I do and when it's connected a message pops up saying it cannot be connected because it is in Lost Mode and locked. Is there anyway to sort this? I cannot connect it to my Wifi either as it is locked so I can't put my wifi password in, therefore I cannot switch off lost mode. Any ideas???

You reset your password: iforgot.apple.com.
Then you remove Lost Mode: [iCloud: Use Lost Mode]
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Lost Mode and Play Sound are "Pending." However, iCloud indicates that it connected and backed up to iCloud at a date that is 1 week after it went missing. How is this possible without locking (Lost Mode Pending an internet connection)

Hi,
My wife lost her iPhone two weeks ago while on vacation in London (cell service inoperative in foreign country). Using Find My iPhone app on my device, I activated Lost Mode and Play Sound. However, both are listed as "Pending," since it those actions require the phone to connect to the internet (wifi only due to no cellular data coverage.).
We recently returned home and purchased a new iPhone.
However, when looking to restore the apps/settings from her old phone using a previous iCloud backup, iCloud indicates that the old phone connected to iCloud and backed up the original phone at a date that is 1 week after it went missing. How is this possible without locking (Lost Mode Pending an internet connection)?
If the phone was activated and connected to the internet via a wifi signal, shouldn't it immedately lock, show up on the map, Play Sound, and send me an email that the phone has been found?
I also read somewhere that if running iOS 7, the iCloud website interface enables you to track previous locations, for instance if the phone moves from wifi hotspot to hotspot. Is that true? If so, how do I do that?
Thank you for your time, and have a great day!
Sincerely,
- Matt

just giving this a wee bump as time is of the essence here and i need advice/ answers quick!
apologies if i've broke any rules!
alex

My iPhone 5 had been hacked. And put in lost mode. Trying to reset.

I have an iPhone 5 when I fell asleep my phone was fine and when I woke up it was in a lost/ erased mode. I tried typing in my Apple ID and password to deactivate it. But it stated that wasn't the Apple ID used to put it in lost mode and it need to be the same Apple ID. I've been work wit apple but they haven't been able to reset phone yet. I have summited my proof of purchase and everything but idk what is the hold up is. Does anyone know how to reactivate my phone so I'm not stuck using my old phone. They told me my iPhone 5 could just be an expensive paper weight. Please help.

I'm assuming you bought the phone new. Most likely your ICLOUD ID was hacked. The reason you can't reset it is the hacker changed your password. Contact Apple Account Security by calling Apple's number for your country. http://support.apple.com/kb/HE57. Ask for the Account Security Team.

Want to buy airport extreme, am using mountain lion. Will this work ? also, my house is 5,500 square feet all on one floor. Do I need an extender and which one?

want to buy airport extreme, am using mountain lion. Will this work ? also, my house is 5,500 square feet all on one floor. Do I need an extender and which one?

... If I purchase an express to extend is it hard to configure as an extender?
No, AirPort Utility prompts you with step-by-step questions and makes configuration simple.
The Express and Extreme have the same transmitter power specifications, so I suggest the $99 Express as an extender, should you need one. Beware that you cannot add a second Express to wirelessly extend the network any further - as the following excerpt from Extending the range of your wireless network by adding additional Wi-Fi base stations explains:
Extended network range considerations
In the above example the primary Wi-Fi base station ➊ is out of wireless range of the extended Wi-Fi base station ➋, therefore the extended Wi-Fi base station cannot join or extend the wireless network. The extended Wi-Fi base station must be moved to a location that is within Wi-Fi range of the primary Wi-Fi base station.
Important Note
If another extended Wi-Fi base station ➋ is placed between the primary Wi-Fi base station ➊ and the extended Wi-Fi base station ➌, the extended Wi-Fi base station ➌ will not allow clients to join it. All extended Wi-Fi base stations must be in direct range of the primary Wi-Fi base station.
A "roaming network" that Bob described, in which all base stations are connected with an Ethernet cable, is by far the best alternative.

4S stolen, put in lost mode and locked.....police found, 2 plus hours later and 2 apple care, no luck, said need genius bar, ok, sad, i just want to unlock so I can use I have all passcodes, this should be so easy, but

Similar Messages

Maybe you are looking for