A game was accidentally bought in App Store can I get my money back?
Can I get my money back from app store this game was accidentally bought
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For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
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The question is ... Did you buy them, accidentally or otherwise? They are all part of iLife, the latest version of which is iLife 11.
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If the app wasn't what I was looking for and I payed can I get my money back?
I bought an application to download free music I found very complicated, and I want to deleted but first I want to know if I can get my money back for which I payed for the app.
The best way to find out if you are eligible for a refund would be to use Apple's Express Lane option. You fill out the form and they send you a reply and possibly the refund.
https://expresslane.apple.com/GetproductgroupList.action;jsessionid=3YCjQGLDw2Jh LgTYFDbm6tNRJdw9nDNQZpLQQRphnmSTvSLpKX19!-714128999 -
HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help
I used a gift card to buy games and one of them doesn't work how can I get my money back
If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Someone has hacked my itunes account and bought apps with my credits. Is there a way to get my credits back or can I get the apps they bought on my ipad/ipod/iphone? and yes I have changed my password.
ThanksContact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I accidentally deleted the app, which had precious videos on it. Now I don't know where to find the videos, but I want to get them back. How do I do that?
Hello LaurenJ4,
It's impossible to delete the App Store on your iPhone.
Reset your home page: Settings > General > Reset > Reset Home Page layout.
Check if the App Store is enabled: Go to Settings > General > Restrictions > Make sure they are "Disabled" or that Installing Apps is "On"
Cedric -
So i was on the mac app store going to get a free game and it said i had to review my account do i have to pay to do that?
No. They just want you to review your payment information.
You can select None for payment method if it's available > Mac App Store: Changing your account information
Why can’t I select None when I edit my payment information? -
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Contact apple here about a refund
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing -
I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?
Actually, wrong.
The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code -
Dear Apple support team
I have just bought an application, it is an image converter, but it did not mention that it doesn't support a specified image formats. When I bought it I could not get any use of it because it does not dupport NTF format.
Can I get my money back?!
Thank you,
Regards.Refunds -
All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
If your purchase was in the last few weeks you may also use this link to report a problem;
https://reportaproblem.apple.com -
I bought an app which is scam, how can I get my money back?
I bought an app which is scam, how can I get my money back?
How to report an issue with Your iTunes Store purchase
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I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F
Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no.
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