A/R Down Payments to Draw Error due to partially credited

Thank you in advance for your help - here is my question:
I have started with a Sales Order of $20,000. I then made an A/R Down Payment Invoice for $5,000.  When payment came in, it was in the amount of $4,980 so I credited this amount towards the A/R Down Payment Invoice which left a balance of $20.  I then went to make an A/R Invoice for the balance of $15,020 but it would not let me use the "Down Payments to Draw" - presumably because the A/R Down Payment Invoice was still Open.  Therefore, I went ahead and issued a credit memo to the customer for the $20.  I was then able to use the "Down Payments to Draw" from the A/R Invoice to view my A/R Down Payment but when I clicked on the row, I received the following message:
11/01/2009  15:50:55: This document was partially credited  [Message 60511-3]
I have not found a way to bring in the payment of $4,980 or how to appropriately adjust my A/R Invoice for the correct amount.  Thank you for your advice on what i did wrong or what I can do now to allow me to reflect the money received in the A/R Invoice.
Here is my SAP version information:
SAP Business One 2007 A (8.00.177) SP:00 PL:38

Hi Jeff,
please see this wiki article from the November 2008 edition of the Expert on Phone Newsletter:
[How to deal with a partially credited down payment invoice? |https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=64389447]
All the best,
kerstin

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