Abnormal Shutdown in App when conducting training

Every time we conduct an Essbase Excel Add-In training class, the application that we are training in abnormally shuts down many times. The app does not appear to be corrupted and does not have problems outside of the class times. None of our other apps have problems during these times. Our classroom pc's are using network hubs and I'm guessing that these abnormal shutdowns have something to do with the fact that so many users are trying to touch the server/app at the same time going through the same network connection. The .xcp file appears to be almost identical every time. Below is an exerpt from the .xcp file:----- Exception Error Log Begin -----Current Date & Time: Thu Mar 20 13:11:41 2003Process Type: ApplicationApplication Name: SldfinDatabase Name: SldfinException Log File: D:\HYPERION\ESSBASE\app\Sldfin\Sldfin\log00012.xcpCurrent Thread Id: 514Exception Code: 0xC0000005=Access ViolationException Flags: 0x00000000=ContinuableException Address: 0x00523427Exception Parameters: 2Exception Parameter 0: 0x00000000=Read Violation Exception Parameter 1: 0x00000020 (Virtual Address)We have NETDELAY 5000 and NETRETRYCOUNT 1000 set in our essbase.cfg. Our server version is 6.2.1, the client versions are 6.0 and 6.2.1 (happens with either client version).Has anyone else experienced this? If so, is there any way to change the essbase.cfg or server o/s (Win NT) settings to avoid this problem?Thanks in advance.

When your sever is dead, there isn't anything there to run and all the connections are lost.
On the client side you will have to look for the disconnect, timeout, or some other exception so you know not to continue trying to connect to a dead server socket.

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Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus

RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING

HI All,
We have an Planning application and when the user is trying to perform some activity and ti involves in running some calculation Scripts.
At point the application is going down and this is causing real mess.
There is no .xcp file created in the app folder. We are unable to find the root cause of the issue.
the following are the fixes we tried but gave us no result.
We tried to increase the Java Heep size
<variable id="ESS_CSS_JVM_OPTION8" value="-Xms512m"/>
<variable id="ESS_CSS_JVM_OPTION9" value="-Xmx1024m"/>
But the issue still exists.
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1127704896/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0.01] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [204] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1222445376/Info(1013210)
User [hypadmin@Native Directory] set active on database [Wrkforce]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1130862912/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1130862912/Info(1013091)
Received Command [MdxReport] from user [hypadmin@Native Directory]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1130862912/Info(1260039)
MaxL DML Execution Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1132968256/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1132968256/Info(1013091)
Received Command [MdxReport] from user [hypadmin@Native Directory]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1132968256/Info(1260039)
MaxL DML Execution Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1129810240/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1129810240/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1129810240/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [87] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln///1134020928/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1134020928/Info(1013091)
Received Command [SetAlias] from user [gbeaton@CAL1]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln///1135073600/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0] seconds
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [7] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1128757568/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1128757568/Info(1013091)
Received Command [SetAlias] from user [gbeaton@CAL1]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1131915584/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1131915584/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1131915584/Info(1002089)
RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING
[Mon Nov 4 11:24:52 2013]Local/SMARTPln///1218234688/Error(1013204)
Client Commands are Currently Not Being Accepted
Can you please help me out form this .
Regards,
Kiran.

Hi Mady,
Thanks for the reply.
We have increased the Heap size and restarted the services. But this issue still exists. And also restarted the entire system but the result is the same.
We are unable to find the root cause which is causing this issue.
Can any one suggest me....
Thanks in Advance.
Regards,
Kiran.

Cannot log in to Mobile Manager after abnormal shutdown (issue & solution)

After an abnormal shutdown of database, an attempt to log in to Mobile Manager as Administrator fails with the error "Please verify your username, password and try again!"
I had a power outage in our office and our development server shut down abruptly as a result. When power was restored, the database, listener and GlassFish Server started up automatically (init.d and rc.d), but when I attempt to log in as Administrator using Mobile Manager, I get an error "Please verify your username, password and try again!". I did some research and after some trial and error, figured out that the services must be started in this order (this may not be guaranteed in automatic startup scripts?):
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If you are seeing this error, please try the following:
1. Shutdown Glassfish domain
./asadmin stop-domain <domain>
2. Shutdown Oracle database
SQL> SHUTDOWN IMMEDIATE
3. Shutdown Listener
$ lsnrctl stop
and restart in this order
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lsnrctl start
2. Oracle database
SQL> STARTUP
3. GlassFish domain
./asadmin start-domain <domain>
This should work!
My environment:
Redhat Enterprise Linux 5.4 with JDK 1.6
Oracle Database 11g Enterprise Edition 11.1.0.1.0
Oracle GlassFish Server 3.1.2
Oracle Database Mobile Server 11.1.0 for 64-bit Linux

Hi mario,
FYI
This issue can occurs when the primary and secondary Cisco ISE nodes' database are out of sync. For out of sync issues, which most likely are due to time changes or NTP sync issues, you must correct the system time and perform a manual sync up through the UI.
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http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/troubleshooting_guide/ise_tsg.html#wp192802

Boot fsck from abnormal shutdown

Hi,
Since 2.6.31 my computer is unable to do a fsck when a abnormal shutdown occured (e.g. a powerout), and a second reboot is always needed because the system prompt me "give the root password or press CTRL-D to proceed" error. After pressing CTRL-D, the system reboots and do fsck at the second boot.
How can I restore to the mode that's been used before, which just do fsck automatically immediately once if an abnormal shutdown and a unclean filesystem is detected ?

This occured to me also, but I'm still using kernel 2.6.30.5
The problem seems to be elsewhere ...
At first I didn't thought this was a bug, but now that I read your post, maybe we should file a bug-report.
See also : http://bbs.archlinux.org/viewtopic.php?id=80564
Last edited by john_schaf (2009-10-02 08:14:09)

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This is a User to User Forum... You are Not Addressing Apple here...
iPhone User Guide
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http://support.apple.com/kb/ht1430
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Abnormal Shutdown in App when conducting training

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