Acrobat 9 installation/config procedure repeats every time

I have just transfered Acrobat 9 to a new laptop running Windows 7 Professional from previous laptop running XP. Every time I click on the program from the Start Menu it goes through a full install and config procedure before opening. How can I prevent this happening?

Well there is an issue with Acrobat 9 on Windows 7. Not sure if it is the s ame issue you have.
Support policy | Acrobat 9 | Windows x64

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Installer update method changes every time i update an adobe product!

hello, it is REALY anoying, that the user have to set/chose the update method e.g. "Notify me to install updates" EVERY TIME you update adobe products!!! Because Adobe Installer resets these settings every time, they offer a new product update (adobe flash or adobe reader e.g.).
I dont wont to "Allow Adobe to install updates"!!! I only want to be notified about new updates! So I have to read every time the options again to choose the right option.
Another alternative would be to me, not to install product updates, but I think this is not what adobe wants the user should chose.
Best Regards,
Tom

What version of iWeb are you suing and what version of OS X?
You can try the troubleshooting steps under "Fix iWeb" here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

Installation fails at 12% every time

I have had Windows 8 on my laptop for the longest time, and after trying to install Windows 10 it fails every time at 12% with a "Windows cannot install the file" error. I have done these things in attempt to fix it, I've updated my BIOS, wrote
zeros to my hard drive in attempt to clear the MBR. I am running an Inspiron 1564 (yes, the old one from 2010), but it should run 10 fine if it runs 8.1.

I don't have this machine but here are a few things you could look at; that is if you haven't already.
Things you could try:
Changing up the Bios Settings.
if it came with win 8. it is probably runs a uefi firmware. These often have a bios backwards compatibility mode. You could try checking those options and turn off secure boot and turn on the bios backwards compatibility mode and see if win 10 will install.
if it came with win 7, it may have a bios with those features not turned on; if that's the case try turning them on.
Note: you may lose/gain security features or boot speed by disabling or changing some of these features. But it may tell you if a uefi firmware or bios settings incompatibility that could be causing your installation issue. You could also try a different
HDD.
Also you didn't mention whether you were trying to install from a usb stick or if you burned the iso to a DVD. If you are trying from a USB and have a DVD drive. Try burning as a DVD. I had dell lattitude that would never install from my usb; it would start
installing but then it would stall, but from a dvd in the dvd drive it installed alright... kind of weird (I was installing win 7 not 10, so not sure whether it would make a difference on win 10.)
Win 10 may also run but the install is borking on your machine... this is unconventional and surely not recommended, but you could put that laptop hard drive in another machine and run the install. Then on the last reboot swap the hard drive back into your
laptop and see if it boots up.
This may allow you to try running the os and see how it works on that laptop, if that's your goal.

InDesign CC installation freezes at 43% every time

I have been trying to install InDesign CC for hours. Every time it gets to 43% and freezes. I have tried several times with the same results. Please help.

This is an typical installation error.
You may need to uninstall and reinstall Illsutrator CC after performing below steps. If you are okay . try with the below step.
Navigate to C:> Program Files(X86) > Common Files > Adobe.
Open Adobe folder and locate folder named Caps.
Rename Caps folder to Caps-old.
Then try to install InDesign cc application.

Acrobat 8 Professional "has stopped working" every time I close a document.

Some time ago I had a virus infection but was able to clean my computer. Before that date, Adobe Acrobat 8 Professional was working fine but since then, every time I close a document, the program closes down with the message "Acrobat 8 has stopped working". Windows will look for a solution and never finds one.
Probably, with the virus, one of the Acrobat 8 files must have been corrupted, but I have not been able to find out which one or how to repair it.
Anyone with a similar situation who can point me to the solution?
Or should I just reinstall Acrobat from scratch?
Thanks, Hubert

Thanks, Bill,
Tried this but my Help does not open/show the option Repair.
Online support goes to an error page...
Do you have/are there other repair options?
Thanks.

Purchased Captivate 8 for my MAC. I get installer failed to initialise every time I try to install.

I have successfully downloaded Captivate 8 several times. Each time I try to install on my Mac, I get the message that the Installer Fails to Initate. I tried the trial as well. Please help me. I am using the subscription service if that makes a difference. I have a Mac with 16 gig ram and 3.4 I7 processor.

Hello,
Welcome to Adobe Forums.
Which version of MAC are you using ?
Do you have any other Adobe product installed on your computer ?
What is the size of downloaded file ? (Captivate 8 trial installer)
Thanks,
Vikram Gaur
Adobe Support

Acrobat 9 Pro requires admin password every time it opens?

Ever since a recent upgrade, my Acrobat Pro wants a password "to make changes" just to open.
I don't want to make changes, I want to open the app. A similar question elsewhere in this group has not been answered.
thanks

Try blowing away your Acrobat preferences files in ~/Library/Preference. These should be sufficient:
$ find Library/Preferences | grep -i acrobat | egrep -v 'chc|Macro'
Library/Preferences/Acrobat
Library/Preferences/Acrobat/9.0_x86
Library/Preferences/Acrobat/9.0_x86/Acrobat WebCapture Prefs
Library/Preferences/Acrobat/9.0_x86/Redaction
Library/Preferences/Acrobat/9.0_x86/Redaction/ENU
Library/Preferences/Acrobat/9.0_x86/Redaction/ENU/SearchRedactPatterns.xml
Library/Preferences/Acrobat Distiller Prefs
Library/Preferences/Adobe/Acrobat
Library/Preferences/Adobe/Acrobat/10.0
Library/Preferences/com.adobe.acrobat.90.sh.plist
Library/Preferences/com.adobe.acrobat.pdfviewer.plist
Library/Preferences/com.adobe.Acrobat.Pro.plist
Library/Preferences/com.adobe.Acrobat.Pro_x86_9.0.plist
$
Then run Acrobat twice. It should rewrite the preferences, possibly prompting you in the process, and then be happy.

Acrobat shuts down with an error every time I access Password security settings

Hi
I wonder if anyone can help me.
I have just bought Acrobat 8.1.2 professional, which I am using on a Windows XP machine.
When I enter the Password Security-Settings dialogue, about 2 seconds later, I get an error message saying that "Acrobat has encountered a problem and needs to close". When I click on "Send" or "Don't send", it then closes.
So I can't password protect my documents.
I experience this with a number of documents (including very, very simple ones), including pdfs I did not create.
I have run "repair" and also completely uninstalled and then reinstalled Acrobat,without success.
Has enyone else experienced this and found a solution?
Many thanks
Helena

I have now found a workaround for this! If you set the security settings you want as a security policy, and then apply that policy to your document (rather than trying to set the settings for the indoividual document), it all works fine without crashing.
It will mean that if you create lots of documents, all of which have slightly different security settings, you'll have a long list of policies, but I tend to use only about 2 security set ups, so it's fine for me. Hope it works for you too, L Haen.
Helena

Apple Software Update for HP repeats every time despite having d/l already

I just bought an HP LaserJet 1536dnf MFP.
Apple updater tells me everyday that I have the same HP. I just turned off the update via the software updater program file menu(file-->turn off update for this product...or something like that).
Any idea why it was trying install the same software over and over?
Long term solution so that I can d/l HP updates via the Apple software updater program?

Bob didn't provide you very complete instructions. To carry out what he has requested:
Disk Utility (Applications - Utilities - Disk Utility)
Select the internal HD on the left
Click the First Aid tab
Click Repair Disk Permissions
If this does not fix your problem then navigate to ~/Library/Preferences/com.apple.SoftwareUpdate.plist and drag the file to the Desktop. Then log out and log in again and try running Software Update. A shortcut to the file is to copy it from this post, open a Finder Window - Go menu - select Go to Folder... and paste the path in.

I just bought Acrobat XI Pro (download). It crashes every time I try to open it.

I just bought Acrobat XI Pro via download. Every time I try to open it, it immediately crashes – it says "Acrobat quit unexpectedly". Anyone knows what to do?

Hi dakota333,
Try the following steps and let me know if it worked for you:
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Then launch Acrobat, Accept EULA and enter the serial number again an check.
Regards,
Rave

How can I control automatic print head cleaning every time my Officejet Pro 8500A Premium starts up?

In general we really like our new Officejet, but we're very frustrated by the automated start up procedure. Every time we turn it on it does a self check and then cleans the print heads. It's bothersome for two reasons: 1) We want to print quickly, not wait for 5 minutes. 2) We're worried that all this cleaning is using up our valuable ink.
We recently had to replace all the color print cartridges, and I think one cause for the other's depletion was all this cleaning.
We're using HP cartridges.
It's possible that this printer is intended for an office environment where it just stays on 24x7. For our occasional use, we normally turn it on when we need it and turn it off when we're done. If the power consumption is low enough (less than 5 watts) I'd consider leaving it on as a possible work-around.
I did my best to search FAQ and postings to see whether there was already an answer to this issue - but couldn't find one.
This question was solved.
View Solution.

cattyprinter wrote:
1st installation failed --waited 3 weeks to have another go --installed on line all working --So Notation said
scans ok fax set up ok .On start up IT goes thru ALIGNING PRINTHEAD --not one here print done and 3 1/2 cartridges GONE .Tooooo BEEEEE expensive to use Where is the users manual --?None only double side page of wire connections --a book of one page english and balance in goobly **bleep** .Never again will I spend my measely pension on a HP printer Who is going to replace my cartridges ? Try and have a telephone query OH NO no speak only info email that says this is generated email with no info! Talk about easy money for rubbish --tell your mates HP is a NO GOER -:manmad:
There should have been a manual on the included CD. You can also download a manual from HP here.
If you need to Contact HP you can find phone numbers here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Getting a Message EVERY TIME I open a downloaded file

Okay, I download all the time for my Sims 2 game. The format of the files I download are .package files, and used a program called package installer to open. Every time I open one of the files, it gives me this stupid warning telling me that they might contain a program. Great. I know that. Is there any way to disable this stupid message?

Hi,
When I first started up my MacBook I accidentally left my homefolder named
something I didn't want. To correct that, my husband created another admin
account and then deleted the first one.
See this article:
*About file quarantine in Mac OS X v10.5 and v10.6*
http://support.apple.com/kb/HT3662
It includes the following:
If you have multiple user accounts on your Mac, the user account that downloaded the file is the only user account that can remove the quarantine attribute to the file. All other user accounts can open the quarantine file, but they will be presented with the quarantine dialog box asking "Are you sure you want to open it?" every time they open the file.
Since the user account that originally downloaded and installed FireFox and Skype no longer exists, I would re-download these .dmgs from the internet using your current admin account, remove the old apps and re-install new ones from these new .dmgs, and run the apps at least once from the same admin account that downloaded and installed them. The quarantine should then be lifted, even if you later switch to a different account.

Run permissions, it says repaired, but not repaired. get list of same error every time.

when i run repair permissions, i get a 2 page list of the same fault in itunes. it than says they were repaired but i get the same thing each time i run it. reinstalled itunes, no help.
file://localhost/Users/robertbarry/Desktop/Permissions%20differ%20on%20“Appli.te xtClipping

I would not be concerned. These are errors generated because the version of Disk Utility you are using or the installed software database do not have information about the files. They will be repeated every time you repair permissions. Just ignore them.

Acrobat re-installs at the start-up every time I use the computer

Every time I start a computer Acrobat keeps re-installing.
First I get a message "Preparing to install" from the Windows installer.
Then I get a message "Please wait while Windows configures Adobe Acrobat".
And then I get a message "You must restart your system for the configuration changes made to Adobe Acrobat pro to take take effect. Click yes to re-start or No if you plan to re-start later."
If I click Yes, then after a re-start it all start from the beginning - I get a message "Preparing to install" again...
If I clink NO, I can use the Acrobat Pro, but this message is very annoying.... Also, it takes extra time before I can start using the computer...

Please back up your computer before starting any remedial action. System Restore is not sufficient for any catastrophic problems. First, I do not recommend the use of any 3rd party registry repair software. If you stick to using the original publisher's software to isolate and/or fix any problems you will generally be much better off.
In general, when you see the installer running right after trying to start an application, it means the installation is corrupted. Therefore, that's where I would begin troubleshooting.
After BACKING UP YOUR SYSTEM, I would try the following:
1. Uninstall the application.
2. Clear the Windows logs
3. Disable User Account Control
4. Disable any third party software which might be conflicting.
5. Reboot, if necessary, and then reinstall with Administrator privelages using the following procedure: http://kb2.adobe.com/cps/400/kb400682.html
6. Upload (attach) your log to your next post so other people and I can look at it.
7. Check your Windows Event Log for error messages related to the installation routine. Copy any installation error messages to your post.
I'll take a look at the resulting log for unusual events.

Why do I have to repeat the installation process every time I turn on my PC?

Why do I have to repeat the installation process every time I turn on my PC?

Why do I have to repeat the installation process every time I turn on my PC?
Because you never run the install of whatever program you are referring to with sufficient user privileges and it thus never "sticks". Run as admin, turn of security tools, let the install finish properly. If you need more guidance, provide system info and tell us what program you actualyl mean.
Mylenium

Acrobat 9 installation/config procedure repeats every time

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