Action Required - Your subscription will be cancel...

HI, I received this message today. I hope this is a sick joke as the payment for this year skype subscription was made on January 03rd, 2012...Since when do 365 days expire in less that 60 (31days for January and 29 for February)???
"The credit/debit card ECMC-SKYPE xxxxx you currently use for your subscription payments will expire at the end of the month.
This will cause your subscription to terminate at the end of the current billing period, which is on Mar 1, 2012."
Apologies may be accepted.

franki wrote:
1.) Will my service be terminited prematurely on 6/1? If so, send me a refund.
2.) I will not update my virtual account until I need to extend my subscription sometime in June.
Hello,
1. No it won't. Your Plan will remain in force until the next renewal date (7/09/12) in your case.
2. That's fine.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

Re: Action Required - Your subscription will be ca...

I received this email as well. My subscription was paid in full and is good until July 2014. There is no way to contact Skype directly, but do expect some clarification. If they cancel my subscription, then I too demand a refund.

Skype SUPPORT seems to be confused. I rcvd same msg (several times now) I rcvd a help ticket response to cancel my card and then re add it, but that wont work, without cancelling my prepaid subscription. Some of the selections wont 'click'. Im frustrated by their lack of support and sending of meaningless msgs and answers that dont make sense. Im wasting time trying to get a simple issue resolved. Relying on this 'community' to run the Skype business since they dont seem to understand what their own system is doing ?
Didnt someone take over Skype ? I thought it was a reputable company that might offer support

Action required - your subscription is expiring in...

This is from an old account that I could not get access to, and the Skype help told me that the old account had been cancelled. I get this message every day, and it just keeps extending the date.
Now I'm feeling like this is some type of SPAM attack.
Please assist.
Jody James

can you check if there an option to unsubcribe in those emails? If the account is indeed already cancelled, I think you can just send a request to the customer support to stop sending emails to your email address.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Action Required: Your Microsoft Certification Access Code Is About To Expire

Hello Sir .
Sir i received an email with the title "Action Required: Your Microsoft Certification Access Code
Is About To Expire"
sir the email have guide for me to log in to MCP website .
According to this email i have received an email that contain information about MC ID and ACCESS code for MCP website.
But sir i don't received any email containing that information.
So what the solution for me .
how MS can resend the email that contain information about MC ID and ACCESS CODE.
because i have not received any email like this.
Thank you sir.

Hi,
Please contact you Microsoft regional support center and explain your issue to them:
http://www.microsoft.com/learning/en-us/help.aspx
Danny van Dam
MVP, MCC

NEW SPAM ALERT: "Your subscription will expire in ...

I received this email, it looks legit, but I have no subscription, and so I know it is a scam!
the email it was from was also.... [email protected]. com
I did my research, looks like this spam email has been around for a long time, think it needs to be shut down!
beware...
Hi Laura,
Your subscription expires soon - renew today
Just to let you know that your existing subscription will expire in 3 days. We hope you’ve enjoyed staying in touch with friends and family using your Skype subscription. To keep calling mobiles or landlines, simply renew your subscription today. It’s perfect for those moments when you can’t reach them for free on Skype.
Renewing is easy - just pick the subscription that suits your needs and start calling your world for one low monthly fee*.
Skype
* A fair usage policy applies.
Lost Password · Account Settings · Help · Terms of Use · Privacy · Unsubscribe
No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
Unsubscribing here will not affect any other newsletters you've requested or any mandatory service communications that are considered part of certain Skype services.
Getting help for Skype
While you cannot reply to this email, you can contact us through our help section for assistance.
You can also visit the Skype Community.
Protect Your Password
Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like thishttps://secure.skype.com It should also show a little padlock symbol to indicate the secure connection.
Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function.
© 2003-2015 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S" logo are trademarks of Skype or related entities.
Skype Communications S.A.R.L. 23-29 Rives de Clausen, L-2165 Luxembourg.
Subject/title edited to define post subject more clearly.

Dear Readers,
My colleague, Aimi, has reported this to Skype. In this particular instance, this e-mail is not spam. Please see Aimi's post, here:
http://community.skype.com/t5/Rates-and-subscriptions/Subscription-expires-message/m-p/3975645#M4090...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Problem with: Action Required: Your AOL Username login must transition to Apple ID

In the early days of the iTunes store, it was possible to log in and make purchases with an AOL screen name. This has since been discontinued. In March 2015, Apple sent out a message to legacy iTunes account holders who have not yet converted their iTunes accounts from an AOL screen name to an Apple ID.
However, the conversion program seem to be completely mismanaged and full of glitches and problems. If Apple does nothing about this, the company will face costly class action lawsuits by disgruntled consumers who purchased music but will in the future be prevented from playing it.
I tried to follow the directions, but I am not able to log into the iTunes account under the AOL screen name. I tried to initiate a password recovery through the recovery email, but the recovery message with the re-sent link never arrives.
I contacted Apple support several times. During very lengthy (several hours long) conversations, we were able to locate the account. However, I was told that Apple cannot reset the password and give me access to the account - I should contact AOL. My appeals that this would be illogical because AOL does not have the power to change passwords on an iTunes store account were ignored, and it was clear that each Apple employees I spoke with just wanted to push the problem on someone else.
So I contacted AOL and was told that they have nothing to do with this. Nevertheless, we reset the password for the AOL screen name. As I predicted, this made no difference for the iTunes account: I still cannot log in.
Today I contacted Apple again, and after we we made certain that I we identified the correct iTunes account, the Apple employee manually initiated a recovery e-mail sent to me. However, the confirmation message I received refers to resetting the existing Apple ID (not the iTunes store account we are trying to turn into an Apple ID).
Clearly, there is a glitch in the system. It somehow intermingles and confuses information from the Apple ID and the AOL Screen Name / iTunes store ID and thinks that we are trying to reset the Apple ID.
Apple's response was ridiculous: Talk to AOL. (I already have done that and established that changing the AOL SN password does not allow me to gain access to the iTunes account).
This is my 4th call to Apple. Each lasted several hours (including hold time). Now I've been on hold for about 3 hours while I'm waiting to talk to a higher tier tech support person.
Does anyone have similar problems with this conversion? Any solutions?

You need to sign in with just the user name. not with the @aol.com at the end.
Example: If your AOL username is AOLUSERNAME & your AOL email is [email protected], you must log in with only AOLUSERNAME & your AOL email password & it will prompt you to change it. You can’t use your @aol email, it must be something else.

Action Required: Your AOL Username login must transition to Apple ID

I have had this email a couple of times in the last few days...
the other day I created my Apple ID for my daughters IPhone and there was nothing about this popping up despite downloading the latest iTunes on my other laptop.
Here is the EMail - Is it Genuine?
Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store or iBooks Store.
After the 30th March 2015, AOL will no longer support your ability to sign in to iTunes Store, App Store or iBooks Store. In order to continue using store features, including the ability to access your previously purchased content, you must transition from signing in with your AOL Username to signing in with an Apple ID.
To make this transition, simply sign in once more with your AOL Username to iTunes on your Mac or PC. You will automatically be taken through a few short steps to complete the process.
When the process is complete, your new Apple ID will allow you to continue to purchase and download music, films, TV shows, apps, books and more. Additionally, your Apple ID will allow you to access other Apple services, such as iCloud and the Apple Online Store.
This transition does not affect any AOL services that you may be using with your AOL Username.
AOL Usernames which have not been transitioned to Apple ID will permanently lose access to iTunes Store, App Store, and iBooks Store after the 30th March 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.
To learn more about this transition, visit                    support.apple.com/kb/HT204268.
Regards,
iTunes Store team

You need to sign in with just the user name. not with the @aol.com at the end.
Example: If your AOL username is AOLUSERNAME & your AOL email is [email protected], you must log in with only AOLUSERNAME & your AOL email password & it will prompt you to change it. You can’t use your @aol email, it must be something else.

HT204161 Action required: Your AOL Username login must transition to Apple ID

received this notice requesting change of my Apple ID - is this really required?

JM Bell wrote:
received this notice requesting change of my Apple ID - is this really required?
Yes.
https://support.apple.com/en-us/HT204268

Action Required: Your book could not be delivered to the iBookstore

Hi Everyone,
I had a book up on iBooks without any problems but an editor found a couple of corrections that needed to be addressed. Those are now corrected but the problem I am running into now is right after the package is delivered, I get an email telling me that the book could not be delivered to the iBookstore. The message tells me that two image files are too large (larger than two million pixels). This is perplexing to me in a couple of ways; 1.) I did not edit any of the image files, only text and 2.) the filenames mentioned in the email are no where in the original Pages document.
If anyone has some suggestions, I'd greatly appreciate it!!
Many thanks

You think it's a book?
's going to approve?

Cancelling my BT subscription - will you finally r...

As I've sent you an email with this complaint and cnacellation request, and you've not seen fit to reply (I mean, why would you - you've got my money already), I thought I would register here and re-type a variant of what I sent you. I've also been given a Servivce Request Number of VOL012-**********, but as that isn't being recognised by the Order Tracking part of your site I'm not sure what use that is either.
If I do not get a response this time, I will instead make recourse to the appropriate legal channels. As I'm sure you'll appreciate reading this, you are in clear contrevention of the Sale of Goods Act.
I purchased your BT Infinity broadband, phone and TV package in May 2013 to take advantage of the free BT Sport offer that you were promoting prior to the start of the Premiership this season. After around 6 weeks, I added the BT Vision unlimited package to my subscription, which worked out at £27.50/month (I had paid for a year's phone line rental in advance).
I moved house on 22nd November. I told you this in mid-October, as there was a 4 week gap between vacating my previous property on the 28th October and moving in to the new property. This meant that you had 6 weeks to make sure that the service would be working in time for when I moved in.
I was informed by your sales representative that the new property didn't have superfast broadband. As such, the cost of my subscription would reduce to £25/month as a result. As far as I was informed, the services I had originally purchased would remain the same (less the broadband speed of the Infinity service of course).
Upon moving in, my broadband service didn't come on until Wednesday 27th November for reasons that you neglected to explain (there was a mysterious "delay' apparently).
I also discovered that my BT Vision services weren't working. After calling your technical helpline 11 times in 7 days, I was informed that I would be contacted to resolve the issue. To date, no-one has ever contacted me.
After my patience finally snapped I called you on Monday (9th December) to cancel my BT services. I was put through to Dimansu in your technical department, who was the first person I've dealt with in two weeks who seemed to know what he was talking about, and who genuinely wanted to help instead of fobbing me off with excuses and lies about contacting me. I cannot compliment him highly enough.
Dimansu informed me that the reason I could not access BT Vision is that the service was affiliated to the landline number of my previous address. Dimansu made sure that this was rectified, and I'm delighted to report that my daughter can watch Spiderman cartoons again. Dimansu has therefore made my life that little bit better as a result.
However, I cannot quite believe the incompetence that your organisation has displayed in this regard. You had 7 weeks to get that right, couldn't manage to do so, and then spent the next 2 weeks staggering around blindly trying to find a solution to a problem of your own making. Previous BT representatives had even told me that the BT Vision part of my subscription had been deactivated. Why? How had they come to this conclusion? Do your various departmets exist in vacuums?
However, that wasn't all...
Dimansu also informed me that because I had a Youview box, but no longer had the Infinity package, that I would not be able to watch BT Sport on TV; doing so would require a BT Vision box(?).
At no point was I informed that this was the case. This wilful misrepresentation on your part is nothing short of a disgrace.
I have therefore decided that if you are going to treat me as a fool that I am going to cancel my contract with you. I will also be billing you for the time that you have made me waste, as well as my mobile phone bill for all the wasted calls you have made me make. I hate Murdoch's clan, but if it means purchasing a service where I actually receive what I am being sold then I will bite the bullet.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Your subscription funded by PayPal has been cancel...

Hi
We forgot to have enough credit in our Paypal account to pay for the unlimited world.
Now we get email from skype saying its all cancelled.
Can I work out how to resolve this? No!!!
Our Paypal account now has enough credit.
If I try getting a new subscription its a higher price, all i want is to renew the payment.
Any idea what to do. I try to set up a new recurring payment using paypal but it sets an amount for 1 euro then gave an internal error!!!
Please can Skype resolve this before I walk away.
Thanks

IMHO best practice is to pay for Skype services using Skype credit. When/if possible.
There are a few good reasons for this. When/if this happened and this method was being used, once Skype credit was placed into your account, you would have had the choice to re-enable the same subscription.
That's not the case when using other payment methods because Skype can't sense that for example there now are funds in your PayPal account, but it can sense that you now have Skype credit and currently when it does sense this, on your account page you will be offered an option to re-enable the cancelled subscription.
NOTE: Sometimes this can take 24-48 hours before this option appears once there is now enough Skype credit to pay for the cancelled subscription. I have had this happen 3 times in the last year, with different types of older unlimited subscriptions and am glad it works the way it does.
Additionally, when using Skype credit as your source of funding for any Skype services, when cards expire or if you want to change cards or payment services all of those things now are transparent to the Skype billing process. Currently, as an example the simple expiration of a card causes a subscription to be cancelled when the billing process tries the old card and fails, it is impossible to use the new card and keep the old subscription price.
Example, if you had a subscription tied to a card and the card expires, you would be in the same boat as you are now.
Also, I don't use auto-recharge, I fund my Skype credit manually, but, I have forgotten to do so in the past, and always end up able to re-enable any subscription at the old price once Skype senses that there is enough Skype credit to do so.
I know that does not help now, but it might help to keep older prices in the future.
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

When trying to launch iTunes it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." I am unable to enter a uname or password. Please help!!

When trying to launch iTunes on my PC running Windows 7 it freezes and I get the message: "Authentication Required. To access this site you need to log in to area "100656 on mellor.co. Your password will be sent in the clear." Because iTunes is frizen at this point I am unable to enter a username or password, or in fact do anything. Please help!! I have uninstalled and reinstalled iTunes numerous times as well as attempting all of the fixes that I could find on-line and still no joy.

That sounds extremely phishy to me... iTunes does not require authentication simply to launch it. I suspect you've got something nasty intercepting network traffic. That server may be set up to log the Apple ID that you enter so it can be used fraudulently. Try ComboFix from Bleeping Computer.
FWIW the domain mellor.co is registered to an accountants in Knutsford, Cheshire, UK, and produces the same authentication request if visited with a browser. There is no sign of a "real" publicly visible website at that domain which is a somewhat odd.
tt2

TS1424 I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

I recently took out a one month subscription on my Ipad to Euro Sport. This subscription will renew automatically at he end of the month. How do I cancel this subscription? Thanks for any help

If my application is free to download, but requires my user to purchase a monthly subscription, will Apple collect a 30% fee every month that user is billed? Or will Apple only collect a 30% fee for the first month? If so, is there anyway around this?

Hi!
I am looking into developing an app for the App Store and my question is regarding Apple's 30% in app purchase fee. If my application is free to download, but requires my user to purchase a monthly subscription, will Apple collect a 30% fee every month that user is billed? Or will Apple only collect a 30% fee for the first month? If so, is there anyway around this?
What all does Apple collect a 30% app store fee on? What does Apple not collect a fee on in the App Store?
How does Amazon get billed if someone purchases something from Amazon from within their iPhone application?

Any in-app purchases are subject to the 30% withholding.
No way around it.
Amazon purchases are physical items (not digital) and do not go through in-app purchase so they are exempt.

TS1702 I did not like program Office 365 and I want to cancel your subscription and receive a refund. Help me.

I did not like program Office 365 and I want to cancel your subscription and receive a refund.

You need to talk to Office 365, whoemever you bought that sub from.
This is a user to user forum, so no one here can really help you.
Did you get the sub through an app? If so, that app should have a support page or a way to contact them. Their support page should also have a FAQ that would cover cancelling your sub.

Action Required - Your subscription will be cancel...

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