Activated iphone 5 with old iphone 4 IMEI and ICCID numbers

Now my iphone 5 doesn't have service, but it says the device is activated. Does anyone know how to fix this?

Below shows what is stored in a back up:
iTunes
http://support.apple.com/kb/ht4946
iCloud
http://support.apple.com/kb/ht4859
Apps are not stored in back ups but the App Data is stored in the back up. If you want to know how to restore from a back up follow the article below:
http://support.apple.com/kb/ht4859
Also there is no Apple method that will let you view what is in a back up but there is 3rd party software out there that can extract certain content from back ups unfortunately i would not know the software as i have had no use for it.
hope this helps

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HT3743 I bought a used iPhone 3 from eBay my husband tried to update it and all that comes up on the screen now is the imei and iccid numbers with iTunes icon and a USB have I bought a dud or what

I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .

Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.

How to fix iphone 4 Imei and iccid unknown ?

After The Update to ios 5 get a Error -1 and Imei unknown

Alright. By the way, if you were to restore, remember to first back up your phone.
You can put your device in DFU mode (Device Firmware Update) to flush out the entire of the current firmware and reinstall it with the update file. After you got the update file,
Charge your phone to a decent battery level
Connect your phone to a USB port that's fully functional, not one that detects then undetects your device constantly as that's likely to brick your iPhone while it updates
Hold Power and Home buttons for 10-11 seconds
After the 10th second or so, let go of the home button, keep holding home
iTunes should tell you an iPhone is connected and put in DFU mode, please restore it
Restore it, it will take much longer than a normal reset and restore because it uploads and rewrites the firmware.
After everything's done, test it out again.
Note: if your Music files don't play after the restore, simply uncheck sync music and sync music, after all's done, check and sync it again.

Dear Apple I buy a refurbish iPhone 5s the IMEI ******* and ICCID ******** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap. Best regard

Dear Apple
I buy a refurbish iPhone 5s the IMEI ******** and ICCID ********** and i restored the device when i restored its locked to iCloud and i don't know the username and password i hope to help me about the problem asap.
Best regard
<Edited by Host>

This is a user forum. You aren't talking to Apple here.
Return your iPhone for a refund. There is no way to remove the Activation Lock. Apple won't get involved.
<Edited by Host>

IMEI and ICCID unknown

Hi everyone. My 3Gs has just advised me it needs to be Restored and cannot make or receive calls I have also clicked on the little information button and it tells me the IMEI and ICCID are unknown.
I plugged it into iTunes and was advised the iPhone I conected is not recognised and cannot be activated for service. It is recommended I visit my nearest Apple store for more information.
This has happened before and when I tried to restore it, it kept giving me the Error Code 1013 (unknown.) I had it restored yesterday at a Vodafone store (the local seller and network provider for the iPhone) and it was working perfectly until this evening (a whole 24 hours of use.) The Restore he did also installed the new iOS4.
Has anyone else come across this problem and can advise of what can be done to rectify it?
Thanks in advance.
Message was edited by: maffiew

I bought a brand new 3GS in March. Now it keeps doing same thing: imei:unknown iccid: unkown
. Well, in the end you have to RESTORE your phone. However, if you leave it long enough, it'll actually fix itself somehow (Fully charged battery? Reset? I don't know why it suddenly fixes itself). Then the problem will be opening apps. Just install and update or get a free app, it fixes the closing windows.
My question: WHY? This is the 8TH TIME IT HAS STOPPED WORKING, THE 3RD I'VE ACTUALLY HAD TO FULLY RESTORE!! This SHOULD NOT BE HAPPENING WITH A 4 MONTH OLD PHONE!
The WORST part (Can ANYTHING BE WORSE??)?! The nearest Apple Store: 3 hours away!!!!!!!!!
Best Buy where I purchased all 3 of our family's IPhone LITERALLY told me, "Well, I'm sorry you didn't buy the black tie protection" and the guy LITERALLY HUNG UP ON ME!!!!!!
Of course I called back requesting a manager.
This is a TRAVESTY! I had NOT even installed the newer versions of the IPHone updated software OR ITunes-so I KNOW it's NOT that. It's STILL occurring AFTER I DID Update: I KNOW it's NOT that!
How many hourse am I going to need to waste on this? My suggestion: The 1ST TIME IT DOES THIS: INSIST! INSIST THEY GET YOU A NEW PHONE!!!! It's NOT something that's going to go away!!!!

Unknown IMEI and ICCID issue

I'm going crazy with this. My iPhone 3GS was charging while connected to my iMac. Next thing I know it beeps at me and on the phone it shows the "connect to iTunes" display. I try and connect and disconnect and when I hit the little question mark in the corner is shows that the IMEI and ICCID are unknown. I've never even removed the sim card from my phone.
Then iTunes pops up and says in order to sync I need to put in my iPhone passcode, but when I try that, all the phone will do is go to the make emergency call screen, which it can't even do as there is no signal on the phone. So, basically every thing it is telling me to do I've either tried to do or have not been able to do because it wont let me.

*Try this:*
1.) Take out your SIM card using a paper clip (or SIM removal tool)
2.) HOLD the Sleep/Wake & Home Button until the phone restarts
3.) Re-insert your SIM card (after it's done restarting)
4.) HOLD the Sleep/Wake & Home Button again until the phone restarts
5.) Open up iTunes and connect your phone to your computer
The next thing to try if that doesn't work is the 'Restore' options in iTunes. If restore fails too, then you will need to bring it in to have it looked at.

HT1349 i lost the IMEI AND ICCID NO. ON I-PHONE HOW I CAN RESTOR THEM BACK TO THE PHONE

how to restore my IMEI AND ICCID ON MY I-PHONE FROM i-tunes

You're hosed. Missing IMEI and ICCID indicate a critical failure. It can't be fixed. The phone is now a paper-weight. Congratulations. You may as well open it up with a hammer and a screwdriver to see all the cool stuff inside. Google isn't going to help you. Nothing will. It is truly destroyed.

My iPhone4 Says imei and iccid unknown.. Connected to I tunes and now my phone is flashing on and off

Hi.. Freaking out! P
Please help!
My phone fell in water for literally an nano second. Got it out and while the phone was wet, it started wo issue.i placed it in bowl with rice and since then I have been recieving a imei and iccid: unknown screen. I did a bit of research and someone suggested to connect to I tunes and restore. My phone show s that it is updating and installing software. However, my phone is now flashing on and off for several seconds. What's going on? Any ideas out there??
Thanks in advance for your time!!!

right

HT201412 my phone says imei and iccid unknown, does anybody know what i might do to fix problem? Itunes does not recognize the phone. :((

My phone says IMEI and ICCID unknown, does anybody know what I might do to fix problem?

While it could be a hardware problem (if so, take it to Apple for replacement), it is also a common sign that your attempted baseband update, (or hack) did not apply correctly. Whether it is reparable is not something for discussion on these forums.

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iOS 7.0.2" o "9.1.2 iPhoto". iphone 5s 16 gigas gray

These are user forums. We can't help you.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

Finding iPhone by IMEI and Serial.

I know that Apple doesn't do it. But are there any, I don't know, hackers out there that can do such a thing? I have both IMEI and serial num. of my stolen iPhone 5. Is it even possible to track it with these 2 things? If so, please tell me where to look for the people that know how to do it.

No. The ONLY entity who would be able to track it that way is the carrier it's being used on, and they won't do so without a court order.

Can i lock mi iphone by imei and after unlock if i find it

can i lock my iphone by imei end after unlock if i find it

You cannot lock your iphone by imei at all, unless this is something your carrier offers.

Activated iPhone on XP and now cannot connect to iTunes on MAC

Is it possible to sync Outlook on XP machine and music on a MAC. iTunes on the MAC cannot connect to the iPhone. Issues an "unknown error" message.
Help!

Yes, I do the same with mine (sync appointments and contacts from PC at work and media from Mac at home).
Make sure you have the most recent version of iTunes, reboot the Mac, then connect the iPhone to a USB 2.0 port directly on the computer (not a hub). If it still will not work, consider reinstalling iTunes.

HT1688 My Iphone 4 si showing unknown IMEI and ICCID.

What can i do to fix my phone. Any help

This indicates a serious hardware issue. Take the device to Apple for evaluation and replacement.

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Activated iphone 5 with old iphone 4 IMEI and ICCID numbers

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