Address Book Issue: Is it me? Or, Address Book?
When I open Address Book and select a contact from "All Contacts" no info other than the contacts name, title and company are visible.
Am I missing something?
You got it, Keg55. Template's got all the correct fields. And you got it, that's what happens:
So, when you click on Edit on the right pane bottom left, you don't see more than the Name and Company? But when you dblclick the contact on the left and it opens window to edit or shsare you do?
Hold on....going to try something ...
OK. Weird. All is fine on my MBA. But not on my office Mini. Even compared settings. All match.
Since I'm iClouding, I'll delete and re-add the account on the Mini. Probably should have done that to begin with.
Fingers crossed.
Similar Messages
-
Outlook 2013 Not Responding and Offline Address Book Issues with Office 365
Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ? -
Time Machine Locked after MacBook Air reformatted. My MacBook Air was overfull due to an Address book issue (duplication) so after many attempts to clear space, I ended up wiping out the system and reloading Lion. This resulted in the Time Machine thinking that it was now connected to a different computer. Apparently this diables the existing information.
Now I can see that the back-ups exist (back to Sept 2012) but they are greyed out, therefore unavailale to restore. Again, this seems like an issue that shouldn't be happening. The whole point of the Time Machine is to enable reinstatement of data after catastrophic failure. What if my computer actually had to be replaced due to a hardware issue? How would I beableto restore anything?
The path already (unsuccessfully) taken;
Open Library on the computer, Open Time Machine, Select Correct date, drill down to correct data you wish to restore, click "Restore".
This did not work because the correct date was greyed out. Restore key was greyed out.Time Machine Locked after MacBook Air reformatted. My MacBook Air was overfull due to an Address book issue (duplication) so after many attempts to clear space, I ended up wiping out the system and reloading Lion. This resulted in the Time Machine thinking that it was now connected to a different computer. Apparently this diables the existing information.
Now I can see that the back-ups exist (back to Sept 2012) but they are greyed out, therefore unavailale to restore. Again, this seems like an issue that shouldn't be happening. The whole point of the Time Machine is to enable reinstatement of data after catastrophic failure. What if my computer actually had to be replaced due to a hardware issue? How would I beableto restore anything?
The path already (unsuccessfully) taken;
Open Library on the computer, Open Time Machine, Select Correct date, drill down to correct data you wish to restore, click "Restore".
This did not work because the correct date was greyed out. Restore key was greyed out. -
Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?
Can someone please make suggestions which would correct the following issues?
1) When printing an Address Book from my Mac, the information in the "title" field prints twice. (I have checked my Preferences settings & reviewed how I have entered the information, etc. and everything is in order; also, an Address CARD DOES print correctly --- and --- after syncing to my T3 and then to my husband's PC, an Address Book prints correctly from the PC.)
2) After I have synced the Address Book from my Mac to my T3, the "zip code" entries appear BEFORE the "city" entries on the T3. (The zip codes appear correctly on my Mac and print out correctly.)
3) After I have synced the Address Book from my Mac to my T3, the "contacts" all appear in BLACK on my T3. Is there any way to show the different "contact categories" in COLOR on the T3 as they were originally entered in my Palm Desktop for Mac?
Post relates to: Tungsten T3I Use Windows And Cant Help Sorry
-------------- Original message --------------
Answer Request
Dear joeweather45,
HAR asked a question that matches your expertise. Please respond to this question by directly replying to this email or by clicking the link below.
Question Subject: Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?
Question Details: Can someone please make suggestions which would correct the following issues?
1) When printing an Address Book from my Mac, the information in the 'title' field prints twice. (I have checked my Preferences settings & reviewed how I have entered the information, etc. and everything is in order; also, an Address CARD DOES print correctly --- and --- after syncing to my T3 and then to my husband's PC, an Address Book prints correctly from the PC.)
2) After I have synced the Address Book from my Mac to my T3, the 'zip code' entries appear BEFORE the 'city' entries on the T3. (The zip codes appear correctly on my Mac and print out correctly.)
3) After I have synced the Address Book from my Mac to my T3, the 'contacts' all appear in BLACK on my T3. Is there any way to show the different 'contact categories' in COLOR on the T3 as they were originally entered in my Palm Desktop for Mac?
Device Name: Tungsten T3
Desktop Computer Operating System: Mac OS 10.3.x
Desktop computer brand and model number: Mac PowerBook G4
Desktop Personal Information Manager: Palm Desktop 4.2.1 Mac
How is your device connected to your computer: USB
Type of help question: Troubleshooting
Your expertise is valued. Thanks in advance for your response!
Need more information before responding to this question? Send a Request for Clarification to the question asker, entering any necessary details in the body of the email.
Unable to answer this question? Click one of the links below and enter any necessary details in the body of the email. The reason and details you enter will be sent to the question asker.
Busy | Inappropriate | Answered | Other
Thank you for taking the time to send this notification. Your participation is valued and we look forward to your continued involvement.
Sincerely,
The palmOne Help Forums Team -
Issues email a group from Address Book
I have a group in my Address Book that I email about 4 times a year. The issue is that the group has over 210 members and a couple have multiple email addresses. I typically email them from my Gmail account. The "To:" field contains another email address of mine, and the group email addresses go into the "BCC:" field. At some point in time I had to break the mailing into 4 mailings because Apple Mail or the Gmail couldn't seem to handle something. It seems that the something was the large number of names. I am open to getting a third party program if it is not too expensive. Thank you in advance.
Most e-mail providers limit the number of recipients in a single message. GMail is no exception. See:
http://support.google.com/mail/bin/answer.py?hl=en&answer=22839
To quote the relevant part:
If you use a POP1 or IMAP2 client (Microsoft Outlook or Apple Mail, e.g.), you may only send a message to 100 people at a time.
To send to that list, looks like you can send to up to 500 using the GMail web interface, so you'd have to do that instead of using Mail. -
Outlook 2010 Quick Steps - Address Book issue
It was suggested I ask this question in the Windows 7 forum, after I posted it in the O365 forum...
Environment: Wave15 O365, on-premise users/groups, dirsync'd to O365 (ADFS). No on-site exchange servers. Users use either OWA or Outlook 2010 full client (part of Prof Plus 2010).
We have verified that the personal address books have had their 'show this folder as an e-mail Address Book' checked.
When we try to setup a Quick Step in the Outlook client on a Windows 7 Enterprise SP1 machine, it appears to be looking to the local machine's Windows Address Book, instead of the Outlook address books. It
only shows an Administrator E-mail Address. The window top does say Address Book: Global Address List. We cannot see any other address books.
When I login as the same user on a Windows 2003 R2 machine (citrix full desktop), it properly sees all of the address books, so it's not specific to the user. It appears to have something to do with the Operating
System.
Ideas?Hi,
I'm trying to involve someone familiar with this topic to further look at this issue. There might be some time delay.
Appreciate your patience.
Niki Han
TechNet Community Support -
Exchange 2010 - Offline Address Book and Global Address List Issue!
I don't think I'm going crazy but cant find out why this is happening?
When I search the Address book in cached mode (OAB) in outlook for "Jackie W"
I get a number of users which include "Jackie W***"
but some are "Jackie K***" or "Jackie B***"
but their Office is set to "Westminster"
But this is the strange part when I search on the address book with Cached mode disabled (GAL) I only get users with Surnames begging with
"W" so only "Jackie W***" show up and if I just type in "Westminster" I get users form that location! but not a mix like on the OAB! Also when using the OAB if I type
"Jackie West" it brings up the Jackie from Westminster but this dose not happen when using the GAL because there is no
"Jackie West" in the Address book?
To my knowledge the OAB is just a Copy of the GAL that updates every 24 hours, and should be the same (give or take a few starters and leavers in the last 24 hours) and should pull up the same information when searching is this correct or am I going crazy!
:D
Technical Beta Tester || Matthew John Earley BSc (hons) || www.o0MattE0o.myby.co.ukHi MattE,
Does it happen for each Outlook profile you have, from every user account which is on Cached Mode.
A.If not then I believe OAB copy is either corrupted or Out of date.
Checking it on OWA would confirm the actual GAL data.(Similar to Online Exchange)
Client side update runs by default at Startup and every 24hrs , if skipped it will wait for next day or manual update.
1.In Outlook 2010, select the File tab in the upper left corner, then Download Address Book from the Account Settings drop down menu.
Outlook 2007 users should select Tools from Outlooks uppermost menu, then Send/Receive and Download Address Book from the Tools drop down menus.
2.The Offline Address Book window will appear. Make sure the following options are selected:
##De-check the Download changes since last Send/Receive option
##Make sure Full Details is selected
##Make sure the \Global Address List is selected from the Choose address book drop down menu
Q: How frequently is the offline address book updated on the Outlook client?
A: If left constantly running, Outlook in cached mode automatically updates the offline address book on the client every 24 hours. The 24-hour time period is measured from the time that the offline address book was last downloaded successfully. For example, if you complete an offline address book download at 09:00 today, Outlook will start the offline address book download the next day at approximately 09:00. Therefore, different people will receive updates at different, random times.
Note The default setting on the Exchange computer is to generate an offline address book differential file every morning at 04:00. For a change that is made in Active Directory to reach the client computer, the following events must occur:•The change must be picked up by the Exchange computer that generates the offline address book files. This can take several hours. At worst, it can take 24 hours. This variable will be referred to as "x."
•The Outlook clients must download the offline address book updates every 24 hours. This update can take several hours. At worst, it can take 24 hours. This variable will be referred to as "y."
The update reaches the client machines x+y hours later. It would be rare for a client to ever experience a 48-hour delay or more unless there were some Active Directory or public folder replication issues.
B.If yes, then there is a issue with OAB generation, that needs further troubleshooting depending on the distribution structure used Public Folder based or EWS.
• Try following:
EMC > Organization configuration > Mailbox > Offline address book.
Then right click on "Default offline addressbook" and select properies.
Click on "Distribution" tab, and untick "Enable public folder distribution". Click "Apply" and "OK"
Update the Address Book. Let replication finish.
Now go back to same location and tick "Enable public folder distribution" back again. Click "Apply" and "OK".
Here is a old times article I like:
Offline Address List Generation Overview
http://blogs.msdn.com/b/dgoldman/archive/2005/03/31/overview-of-the-oabgen-process.aspx
One More Old but relevant:
Administering the offline address book in Outlook
http://support.microsoft.com/kb/841273
Regards,
Satyajit
Please “Vote As Helpful”
if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you. -
Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.
-
I have an iPhone and new iPad. Epost mail will not open on my devices. Epost says Safari is not compatible with epost. Please address this issue. It is most annoying.
Hello:
You need to contact "epost." The issue is not an Apple issue....the epost software needs, I assume, to be updated.
Barry -
I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
how do I add multiple email addresses i have received (+ -900) to my address book instead of having to do it one by one?
Grab them all and drag them to the Address Book.
Roger -
How to add an e-mail address from a message into a chosen address-book?
I have no use for "Personal Address Book": I imported my e-mail addresses from my Eudora address-books. As it is, it is quite cumbersome to add that address to the address-book that I want. In Eudora this was easy
If you are talking about an address in a received mail the easy way to do it is to click the star to the right of the senders email as it displays in the Message Pane or Tab header.
If the sender is not in one of your address books the star is not filled with color. Clicking the empty star will add it to the default Personal Address Book and fill the star with color.
Clicking a filled star will open the contact edit dialog box and there is a drop down list of address books so you can move it.
This is NOT the same star that shows to the left of a message header in the Inbox window.
You can also drag and drop contacts between address books easily. -
Apple, please address this issue!!! Searching and special characters
I've found at least one other topic here regarding this issue, but Apple has yet to address it, or even confirm that it's in fact an issue.
A big portion of my library consists of international artists, many who have special/nonstandard characters in their names (e.g. "Tiësto"). In previous versions of iTunes, I could search for "Tiesto" (note the absence of the umlaut over the 'e') and all of those tracks would appear. However, after upgrading to iTunes 9, I'm forced to search for "Tiësto" in order to view those tracks.
Thinking about this issue, it would seem that this is normal behavior, as an artist named "Pàz" isn't necessarily the same as "Paz". But the reality is that NO ONE wants to take the time to search for the alt-code of a special character, and then type it in. Additionally, most people (including me) have a number of reasons for not renaming the artist to conform to standard characters.
Clearly, something has changed between iTunes 8 and 9. And it's incredibly frustrating. A big chunk of my library is virtually inaccessible to me now, unless I search for terms that don't contain special characters.
Apple, **PLEASE** address this issue. I'm not the only one with the problem and it's become a huge pain in my side to have to work around this.I don't see how it's sloppy or why there should be any reason that it shouldn't have given you both.
Even putting aside that gracenote and others don't have consistent spelling in their databases, that when you download from the iTunes store, who knows what you're going to get, so that one's library could be all over the place and one might not even notice it, accents and other markings don't change the fact that a u is the same letter as ú.
Yes, it's pronounced different. Yes, the difference is very important. But it's the same base letter. And even if it's considered a different letter in another language, in English we have 26 letters and all the accents and tildes and umlauts don't make them a new letter, which is what we're talking about here.
It's a huge pain that looking for an album that has "Zürich" in the field and I type in "Zurich" I can't find it. I have to think about if I really do have that album, maybe I deleted it by accident, etc. And then I think to type "rich" and then it pops up.
That's way too many steps. I don't know keyboard shortcuts and I don't want to learn them. In English, it should be letters, not characters, that count. -
Merge Address Book creates 4 of the same addresses on a Post Card in Pages
I'm a little miffed right now because I just spend 20 minutes on the phone with apple support who told what I needed to do but couldn't tell me 'how' to do it.
I'm trying to print multiple postcards (pages default if 4 postcards/page), all I want to do is merge my address book onto these postcards with EACH SEPARATE POSTCARD having different address...that means on a page with 4 postcards, I have 4 different addresses. What currently is happening is that I'm merging about 200 addresses from my address book, and it creates the same address 4 times(on one page, all four postcards), then creates another page for the next address (4 more postcards on that page). This leads to 4x's the amount of postcards I need to actually print.
Support told me that I need to change the setting from 4 post cards per page to 1 post card per page...but couldn't tell me how to do that. They suggested I look in 'help' for an answer....which I always do before calling support anyway. Any help would be nice here. I thought my apple protection service/support plan would help in instances like these...and YES, this answer came from an 'applications specialist'.Cgip wrote:
Here's my question then, if the default in the postcard template is 4 post cards/page, how do I change it to one? This really seems like it'd be an easy fix, but I may be wrong.
I wrote:
The merge tool merges one record in one document. If the document is a "one_page" one, this means one record per page even if the document uses only 1/4 of the sheet.
We are writing upon a MERGE tool, not upon a LABELIZER one !
The only soluce would be to use a custom paper size whose height and width will be half the standard one.
Doing that you will be able to print one card on one small page.
If you try to put a single card on a page you will leave 3/4 of the sheet white.
You may also build four templates,
one with the card top-left
one with the card top-right
one with the card bottom-left
one with the card bottom-right
So you will be able to print
1/4 of cards with template 1
1/4 of cards with template 2
1/4 of cards with template 3
1/4 of cards with template 4
As I wrote, "doing (exactly) what you wish can't be done with Pages".
This is what was responded many times.
What you wish has nothing to do with MERGE. It's the job of a LABELIZER tool !
Yvan KOENIG (from FRANCE samedi 3 mai 2008 18:59:03) -
Hi, I'm trying to order a photo album through IPhoto, my billing address is in the UK but I'd like the book to be sent to an address in the US. Step 3 says enter shipping address, I go to enter new address and the only country it offers is the UK, I cant change the shipping address to US.
Go to File / Provide Feedback and tell Apple that you want this enhancement in their product.
-
TS3276 I cannot add contacts to the address book by clicking "add sender to address book."
In Apple Mail, OS 10.7.3, when I click on add sender to address book, nothing gets added. The address book doesn't change. When I try adding addresses via previous recipients, the button is active, but when I click, nothing is added to the address book. Any ideas for me?
CBSame thing happens to me. Running 10.9.2 on Macbook Air. Everything worked fine up until a few weeks ago then it stopped behaving.
Maybe you are looking for
-
Okay so I make a lot of videos on my mac for my Youtube Channel. I have quite a few projects and movies from Movie, but ive recently switched over to Final Cut pro and the rest is history. However im running out of space on my hard drive, FAST! to th
-
How do I address songs to a different album than on the computer?
I've just bought the new Iphone 3G but have hardly used Itunes before, that's why I need some (perhaps for you beginners) help. I've got plenty of albums and I do not want to have all songs on all albums in my phone. That's why I want to create a cou
-
I can't play online games and some websites are not responding, i can't even check my emails
im having problems with online games, and when i go to Firefox help, i get this msg: Warning: You're using an insecure version of Firefox. To keep your computer and personal information safe, please update to the latest version of Firefox. but i have
-
Oracle concepts - SID / instance / service / listener / dispatcher ....
Hello, Newbie, conceptual question, please bear with me. Suppose I have a Oracle database server that runs a single database / instance / SID. The server has 2 LAN cards and 2 IP addresses - 192.168.1.1 and 192.168.2.1. I wish the users to be able to
-
Log files in EPMA batch client
Hi All, I want to make log files while using EPMA Batch client. I am using -T and -R option to make the log files. But its not working correctly. Can anyone tell whats wrong with this? I used belong command. epma-batch-client.bat -C"D:\Ads File\DimAd