Address book wiped out all information

My computer didn't crash, but somehow everything that I've entered into address book since buying the computer last November has been deleted.
Is there any way to restore the information?

Welcome to the discussions, KevinNYC.
This sometimes helps:
Quit Address Book.
In folder ~/Library/Application Support/AddressBook drag file AddressBook.data to the desktop. Rename AddressBook.data.previous to AddressBook.data and restart AB. If your contacts are not back quit AB again and repeat the drag/rename process, this time with AddressBook.data.beforesave.
AK

Similar Messages

Contacts and address book wiped out when syncing iphone

HELP!! All my address book contacts on my computer and all my iphone contacts were wiped out after syncing. Sadly, I have never backed up. I've gotten as far as library>app support>address book, but the files are computer mumbo jumbo with bits and pieces of my old info thrown in. Is there any way to convert this to human speak??? Thanks,
Desperately seeking my info back

Contact info is included with your iPhone's backup, which is updated if needed as the first step during the sync process - if any of the data on your iPhone that is included with the backup has changed since the last sync.
If you haven't synced your iPhone again since the contact info was lost with the last sync, do not sync again and try restoring your iPhone with iTunes from your iPhone's backup.
If this restores your contact info, before syncing contact info with the Address Book on your Mac, enter one unique contact in the Address Book on your Mac. Make the contact up if needed, which can be deleted later. This should provide a merge prompt when syncing contact info, which you want to select.

Address book WIPED OUT

Any helps on rescueing previous backups for my address book? I synced my Treo 650 today (which I hadn't done in a few weeks) and both places wiped my address book clean. I have no idea how it happened. No settings were touched.....

I don't have an answer for you, but here is what I experienced today: (sent to Apple because when I called tech support I got the runaround on this issue!)
My Address Book failed to load properly for about 8 hours. In the online Dotmac Address Book (which also syncs to my local address book on my HD) the list of names was there but no information. On the local Address Book app, the same thing - just the list appeared but no information was in any of the cards. It was working fine until last night.
The other problem it caused was people could not send me mail - they got an auto response from Apple saying they were being filtered. I suspect they were being filtered because their information was missing from my Address Book, and Apple's Mail program put them in the Junk category.
I called tech support several times on 2/15; they said they "do not handle DotMac issues" and I am not sure they even reported the problem. I went to the Apple Tiger support forum and other people have reported the same issue, so I know it is not just me. I did absolutely nothing to fix the problem, and suddently everything reappeared - so clearly this is a bug in the Address Book either on DotMac or on the Address Book app.
please advise! thank you.

How do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?

how do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?
I saved a corrected, most up to date version of my master Address Book Contacts as a back-up on my Mac Book Pro.
then in an effort to "simplify my life" i attempted to sync my I phone contacts - ( pre clean-up version) with my clean list on Mac Book Pro, New I pad and newly available icloud. DUH!! Using iTunes to do the sync caused the clean MacBOOK Pro list to be commingled with the dirty iphone contacts. amd now the whole mess is in the cloud.
I need to clear out the contaminated lists from all iplaces, and startover with Back-up on my macbook pro. BUT HOW???
Help
Karen

I had exported an address book backup: abbu
so since i wrote, i have found my way into the cloud: selected all entries - deleted them all from the cloud.
This wiped out contacts on my iphone and i pad, and MBP, as well as on the cloud. I then imported the abbu back into my now empty address book.
To repopulate the crowd, i selected all in my address book and created a single card vCard for export to my desktop. I then dragged that vcard into my empty cloud. Now my cloud has the same clean contacts as my MBP addressbook. The cloud then pushed the clean contacts into my empty ipad and iphone contacts.
I had to go back to Address Book>preferences>Accounts and Add an I cloud account - but if you accidentally create a second i cloud account - all of a sudden your address book will duplicate itself. I quickly reversed it by deleting one of the icloud accounts in my Address Book>preferences>Accounts.
I created a new entry on my MBP and it is now on all devices and in cloud
I also created a new entry on my iPhone and it is now in the address book on my MBP.
I feel empowered!!
Have i missed anything??

Issues with Global Address Book and Out of Office saying Exchange is Offline.

So we have an Exchange 2010 server that has been running fine for quite a few years. We recently changed our firewall to an ASA 5510 and created all the firewall rules necessary to have email work through it. Everything works fine so naturally we thought
everything was good to go.
Then I started getting messages that the Out of Office wasn't working an that when users where trying to set their away message they would get a message from outlook that the exchange server was unavailable, yet when I
check the outlook client it would say Connected to Microsoft Exchange at the bottom. I thought this was crazy so I started looking further into it and it turns out that the name for the server owa.xxxxxx.net points to a public address, which of course lives
on the outside interface to the ASA. In ASA world it doesn't like private space (ie. 192.168.x.x) talking to the outside interface and drops the packets, where our old firewall did not. So as a short term fix I had the users using OWA site with a internal
address to set their out of office message. This worked fine until today when I rebooted the email server and started getting support calls saying that when users where selecting the To: button in a new email that once again they were getting messages saying
that they were not connected to exchange, yet they once again outlook said they were. I then started playing with the host name owa.xxxxxx.net again. This time I changed the hosts file on a box and pointed the internal IP of the exchange server to that
host name. Restarted the outlook client and things started to work as they should. I have played with split DNS to see if this would help so I wouldn't have to do this with every client in the network, and it was promising until I realized that we many hosts
that use this domain and an external DNS server that takes care of these requests that now the internal users will never reach. Funny part is that if we take one of our laptops out side the network everything works fine as well.
So I'm guessing that some of the processes that connect Outlook to Exchange use the FQDN of the server or IP address, and that other things such as the Global Address Book and Out of Office use the External Host Name.
Any help to point these request at the Internal FQDN/IP would be great, or if someone can think of another way of dealing with this issue would be greatly appreciated.

Hi Titan,
correct me if i have missed something but are users able to look up contacts in GAL?
If you update (ex mobile number for a user) then run the following commands(one for each line):
Get-GlobalAddressList | update-GlobalAddressList
Get-AddressList | update-AddressList
Get-OfflineAddressBook | Update-OfflineAddressBook
Restart Your Outlook in 5 min,then do a manual OAB download.Is info on that user updated?
Does GAL from frm OWA?
if im not wrong,Status and Out of Office use EWS for status update.
Please run the following command:
Get-WebServicesVirtualDirectory -Identity “mailserver01\EWS (Default Web Site)” |fl *internalUrl*
where mailserver01 is the server that is having the issue.
Then please check if internal URL is correct for that server (and those that are having issues.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Any ideas why my address book is out of sync with iCloud

I migrated my mobile me to icloud a few days ago. I started with the website, verified that my iOS versions were correct on my iPhone and iPad. Then I turned the service on for my mac, iphone and ipad. The only choice I had was to merge my contacts with icloud, so I accepte it. I have 5,815 contacts. My address book backup is 367MB. Ever since I turned this on, they have been out of sync. iCloud shows 2,355 contacts and my iphone is not update. Also, it took "my card" and seemed to combine it with another business entry I had.
Bottom line, sync is not working and my Mac goes to 100% CPU ever 8 minutes. My system drops to a crawl and I have to wait for it to finish. iCal, Mail and Address book are consuming all the CPU as it seems to be trying to sync. But nothing ever works.
This is very similar to what happened when I turned on MobileMe sync. It completely screwed up my address book and caused a $1200 phone bill while I was traveling in Europe because it would erase my entire address book and try to sync it over and over again.
I just turned off the iclould sync for address book my mac so I could work on my laptop without the CPU going to 100%.
Any ideas?

Welcome to the Apple Community.
It sounds as though you may have exceeded some of the limits of Address Book in iCloud.
Total number of contact cards: 25,000
Maximum size of a contact card: 256 KBMaximum size of a contact photo: 224 KB
Maximum size of a contact group: 256 KB
Maximum size of all contact cards:
Card text: 24 MB
Card photos: 100 MB
Supported file types for a contact photo: JPEG, JPG, BMP, PNG, GIF

Help: Word 2004/Mac wiped out all my customized commands, etc.!

I opened Word 2004 for Mac (Version 11.2) on my G4 15" Powerbook this morning and discovered that it had reverted to its factory install settings and wiped out all my preferences, toolbar customizations, and (many, many) customized keyboard commands.
Neither my Entourage settings nor my Styles have been affected, so the problem seems to be with preferences, toolbar, and keyboard settings only, and not with Office 2004 for Mac or Mac OS 10.3.9. This seems to have happened spontaneously, because everything was working normally when I shut down my computer last night.
I have a copy of my most recent keyboard settings, though not toolbars and preferences, but restoring everything will be extremely time-consuming, and since I'm on a deadline, I'm very ticked off! Can anyone tell me (1) Why this happened, (2) If there's any way to restore all my stuff without doing it all from scratch?; (3) How to prevent this happening again?
Oh, and one more aggravating thing: (4) The Word "Help" window is now so big that the lower right corner no longer shows on the screen of my laptop, and even when I click the green button to minimize the screen, I can't get at that corner to reduce the size of the window. Anyone know how to make the Help window (much) smaller?
Many thanks for any suggestions or information!

Hi, Turtlewiz. Always remember, each time Word kicks you in the teeth, that it's not a bug, it's a feature! Word may temporarily have forgotten that it knows what you want much better than you do, and allowed you to choose some settings and create some customizations yourself. Now that Word has regained its senses, all that silliness is over and you're back at its mercy again. In other words, the situation is normal, as most Word users can attest.
The remedy is to use a different word processor — one that lets you be in charge, instead of dictating the terms of your capitulation at the most inopportune of times.

Firefox update wiped out all my preferances!

I'm getting rather fed up with Mozilla Firefox. First of all the UPDATE nag cannot be disabled despite the fact that I chose the setting "Never check for updates." Firefox ignores that preference and reverts to either automatic, or "Check and let me choose." THAT started the whole mess. Listen please FIREFOX developers: I DO NOT want you to control my updates. Too many times in the past, you have more or less forced an update on me only to result in my having to reset EVERY preference and add-on I had previously installed. When I complained about this inability of Firefox to remember my update preferences, I was informed that I absolutely had to update to 20.0.1 because 19.0.1 had "security holes". You know what, at this point I DON'T CARE, especially if I have to go through all this crap simply to have a decent browser. Nonetheless I bit the bullet and updated. Right out of the gate, the WELCOME page hijacked Google as my homepage and didn't go away. I reset everything back to Google and then the browser opened Google alright, but was immediately re-directed to the damned WELCOME page...every time I started the browser. I tried everything I could but nothing worked. The next step was to RESET Firefox. Well, it reset. Boy did it reset. I am now faced with reinstalling EVERYTHING including ALL my add-ons, extensions...EVERYTHING. I am really annoyed at the arrogance of Mozilla, assuming that THEY know what's best for my machine and my preferences. I really hope you fix this Mozilla. I'm sure I'm not the only one who is getting weary of having to re-do everything each time an update comes along...which, BTW is altogether too frequent.

This problem has persisted for me for several months. My recollection is that there once were actually one or two additional unique posts on this update wipe out effect. This is my first time using the new Firefox update stub. Maybe this has something to do with it? In any case, despite configuring Firefox to NOT update me automatically AND not in the background, the update occurred oddly. As contributor tdp2101 has said, the effects can be inconsistent. In my case, a manual update over the last several months has occasionally been successful, that is, without the wipe out, complete or partial. Somewhere in my current process I a) told Firefox to not update, b) was presented with a page that my version was out of date. I do not remember the exact sequence. There finally came a moment, however, when the stub for v22 seemed to not execute two times in a row. Specifically, clicking on the downloaded stub icon resulted in nothing happening on screen, twice. System did not freeze. Just nothing seemed to happen. I immediately, cold booted my machine, opened my extant Firefox to download the stub yet again but never got the chance. Firefox autoupdated, wiped out ALL preferences, presented the Google home screen. I reset all my preferences including Never Update, Never Check, and, this time, Require me to okay cookies. Then I sought whatever updated solutions Mozilla might have offered. Finding none, I wrote this post. In the past, I have implemented all the Profile changes, duplications, substitutions, and edit solutions that I guess have disappeared or aged out of this support archive. Yet the problem continues. I am Win7 x64. Thanks for any help.

My PC recently crashed and wiped out all my info including my music..

My PC recently crashed and wiped out all my info including my music, i still have it all on my ipod. is there anyway possible i can restore the songs on my ipod back into my computer eventhough my itunes library is empty? i read something about turning my ipod into a disk drive.. someone please help me!!

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

Sync part of address book but not all... how?

Just started using iSync though I've been using my cell and Mac for many years (i.e. newbie at syncing though proficient with Macs).
How can I sync part of my Mac's Address Book without including all 600+ contacts?
It's a pain to have to scroll through so many to get to the few I regularly use (I'm not on an iPhone so scrolling requires continued pressing of 'down' button on my Motorola cell).
Thanks for any help with this.
Ron

Thanks Julian.
I had not thought to click on the cell phone image/icon in the iSync window so as to be given the choice of Group folders to select to sync with my cell phone.
Before posting here I used the online iSync Help and did not see it mentioned anywhere.
It would be nice if Apple made this apparent by including a menu item in iSync that would take a user to that options window.
Regards,
Ron

HT1766 I had to do a restore on my IPhone yesterday. It wiped out all my music. How do I get it back?

I had to do a restore on my IPhone yesterday. It wiped out all my music. How do I get it back?

With the phone connected to the computer and iTunes, sync the music back.

Time Machine wiped out all my backups!

This morning, Time Machine wiped out all my existing Time Machine backups and started a new, full backup of my startup drive.. My Time Machine volume was only half full, and I use TimeMachineEditor to schedule backups once a day instead of every hour. Does anyone know what might have caused this to happen?

Not helpful. I've been using TimeMachineEditor for years without any problem whatsoever.
It's true, though... it sounds like something went wrong with Time Machine somewhere, and that's one possibility. Having used it for years without a problem does not mean that trend will continue. There was just an update to that software one week ago, adding Mountain Lion compatibility. Something could have been wrong with the update if you installed it, and if you didn't, you were using it with Mountain Lion without it being compatible.
As for Time Machine's default hourly backups, they can result in spinning beachballs each and every hour
Something else may have been wrong then (instead or in addition). That's not normal.
In any event, there's nothing to be done about the old backups now... they're gone. What I would advise is to stop using TimeMachineEditor (for the time being at least), erase your backup drive and start your backups over from scratch, and make sure that your drive is used in one of the supported configurations (ie, directly connected, connected to a Time Capsule or a shared volume on another Mac on your local network).

I had to refresh my OS which wiped out all my software. I need to re-install Lightroom. How do I do it? I have a copy of the file on a separate drive.

I had to refresh my Windows 8 OS which wiped out all my software. I need to re-install Lightroom. How do I do it? I have a copy of the file on a separate drive.

download the installation files and use your serial number to install,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I updated my software on my ipad, and it wiped out all my calendar entries. Is there a way to retrieve them? My planner is my life and I am feeling totally lost!!!!!

Please Help!! When I updated my Ipad2 it wiped out all of my calendar entries. Is there a way to retrieve them? I have looked in Icloud and itunes and am not finding the calendar there, as it comes on the ipad and is not an app.

Were you syncing calendar events over the air with your iCloud account or syncing calendar events direct with a supported calendar app on your computer via the iTunes sync process?
If your planner is your life, not a good idea to depend on one device for your calendar events. They should be available on your computer as well along with the data included with your computer's backup.

Last update to itunes wiped out all downloaded files and playlists....NOT IMPRESSED!! Any ideas??

Last update to Itunes wiped out all downloaded files and playlists. Not Impressed. Been searching for resolutions...everywhere. No such luck.....tried everything other than looking in the pc's registry.....not sure how to pull that off , but itunes is bugging me with these updates.....HELP!!! Lots of lost money here and no help.

See Empty/corrupt library after upgrade/crash.
tt2

Address book wiped out all information

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