Adobe Help View Exception

When I try to run "Photoshop Help - (F1)" I constantly get an Application Exception pop-up window. The text says:
The exception unknown software exception (0xc000000d) occurred in the application at location 0x00488bc7.
Help is never displayed.
Suggestions?

I did see this reference, and tried part of it, the part about deleting the preferences. But, I did not try to purge folders because the structure of ahc (help center) and ahv (help viewer) are entirely different. I don't know how new ahv is, but this is release 1.1. I think I may have to reinstall the entire product. That's not too bad, except that means I'll have to reinstall all the plug-ins too!

Similar Messages

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  • Adobe Help Viewer font

    Hi everyone,
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  • Adobe Help Viewer Problem

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  • CS6 Adobe Help Viewer?

    I recently installed CS6 from a disc. When attempting to open InDesign Help, I get the following error message:
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  • Adobe Indesign: Adobe Help Viewer is not available! All Updates installed. How to fix?

    Hello,
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  • Adobe Help Viewer

    I wish that the help pages still had the arrows for the previous and next topic in the help documentation (assuming such an organization still applies). 
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    options under PP and PS HELP menus. BUT IT IS NOT THERE FOR
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  • Adobe Help View

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  • Two things the 'Adobe Help Viewer' SAYS Premiere can do that it actually can't.

    Problem #1 - EPS vector files.
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    I don't have the type of files you speak of in "Problem #1", but I will try to do some research as time permits.
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    Eddie
    Forum FAQ
    Premiere Pro Wiki
    - Over 250 frequently answered questions
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  • Adobe Help Viewer Problem - CS3

    Hi all.
    Wow. I finally figured out how to post a message here. It seems really confusing to me.
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  • What happened to the Adobe Help Viewer or Center for CS4?

    What happened to the great help program that CS2 and then CS3 had? I don't seen any such program for CS4!!!!
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    The help system has been changed again. If you are online the Help menu takes you to the Adobe Community Help Center (link to help is on the right), otherwise it loads a local copy from your computer.
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    Eddie
    PremiereProPedia   (
    RSS feed)
    - Over 300 frequently answered questions
    - Over 250 free tutorials
    - Maintained by editors like
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    Forum FAQ

  • PSE8 cannot open Adobe help viewer from organizer workspace

    This has been working fine for the past week!  Last night, I uploaded some pics from my camera, posted them on Facebook, and also a shared volume I e-mailed via photoshop.com.   Now this feature no longer works, although I can view the tutorials from the home screen.  What's the deal?

    Help in recent versions of PSE often doesn't work.  For workarounds, see this FAQ:
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  • Adobe Help Viewer 1.0 and 1.1 Both Hang My System

    Does anyone have the same problem? After about 5 or
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    Oscar

    Check this post out: http://forums.adobe.com/message/3723034#3723034

  • Adobe Help not loading

    When I go to the Photoshop help menu, I get a message that the Help center is not loading.
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    And if so, exactly how? (do I have to reinstall the whole suite and all updates? Or is there a way to reinstall just the Help center?).
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    Mark

    This has become a big mess. I wasted a whole day with Adobe and Apple tech support.
    It is a known problem at Ap[ple, at least.
    There is a bug in the updating of Illustrator and version Cue that cannot be fixed at the moment. Either Adobe or Apple will have to address it.
    More elsewhere on this topic.
    Mark

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