ADRMS Server 2012 with exchange 2010, I have created some new templates, they are showing up in owa but not Outlook 2013

I cannot figure out why my templates do not show up in Outlook, when I manually update the AD RMS task scheduler to run the templates get pulled and placed into the C:\Users\%%\AppData\Local\Microsoft\DRM\Templates
but when I launch outlook they are not displayed.
Has anyone encountered this type of problem before?

Hi,
Generally, the default Outlook Templates (.oft) is located in drive:\Users\<username>\AppData\Roaming\Microsoft\Templates.
Firstly, please make sure the Templates have been located in the C:\Users\%%\AppData\Local\Microsoft\DRM\Templates path of your local machine. If it is there, please copy and paste the new Templates to the default Outlook Templates location.
Then we can right-click the Folder to select Properties in Outlook, and click dropdown next to "When posting to this folder, use:" and select the custom template form in the list. For more information about Outlook Templates, please refer to:
https://support.office.com/en-au/article/Save-time-with-templates-in-Outlook-8990002c-b3d7-4fc0-a4f4-4f2f94643aa7
Regards,
Winnie Liang
TechNet Community Support

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ADRMS Server 2012 with exchange 2010, I have created some new templates, they are showing up in owa but not Outlook 2013

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