AE incorrectly states ram memory.
When I first installed CS5 I was running 8 GB of ram memory. In the settings of AE, it registered that correctly. Then I added 16 more GB and presently the settings reads: "16 GB of ram available." I reinstalled AE CS5 and still get the 16 GB statement. AE runs fine, but I wonder if I'm missing out on getting 24 GB of rendering power here? Suggestions?
My system is: HP 480t HPE desktop, I7, 24GB, Win 7. My computer diagnostics recognizes the ram running at 24 GB.
Mahalo Todd and Dave,
Here is a screenshot of my computer system performance
and status info and the AE 'Preference' page where this discrepancy appears.
The computer status shows I have 24GB of ram memory.
Under the Preference, Memory & Multiprocessing: "Installed Ram: 16GB.
Ram reserved for other aps, 3GB. Ram available for AE: 13GB."
I yanked the 8GB memory that originally came with the computer and installed
fresh new 6x4GB memory sticks for a total of 24 GB. I wonder if there is a problem
with memory sharing or pooling with Photoshop. But I don't run any other CS5 program
when AE is running and I still get this same 16BG reading. Maybe by looking at the
screenshots you two may see a conflict. Your help is appreciated!
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