After FIVE replacements, what course of action is next?

I have had five replacements for my ONE macbook. I've emailed Steve Jobs about this issue and I'm currently working with an Executive Relations representative. The ER rep. is really nice and he's really helpful, but the thing is, I'm getting tired of these defects on the Macbook. So, now I'm at a crossroad. I can either get a replacement AGAIN, or I can get a refund and take my business elsewhere. What should I do? I've been looking into some Vista laptops and I've used Vista. I've been also weighing my options and been thinking about Leopard. Oh... what do I do? Any suggestions?

Screen flickers are definite issues and should be addressed. In fact, my current one has that issue along with another.
I truly want to stay with Apple, I mean I love Apple... it was my first computer experience, back in 96. I was just a child then. I was stunned when they released OS X. I love everything about Apple, but I can't keep having issues. I mean 5 times!
I'm seriously really torn right now. I've used Vista and it's nice, but at the same time, I'm used to Mac OS X now.

Similar Messages

HT201272 What course of action do i take to restore in app purchases that were lost ?

I recently bought the game Dead Trigger, I made a few in app purchases. played until my phone battery died. charged my phone, restarted the game and found all game progress was lost as well as all my IAP's. I dont mind the loss of game progress so much, but losing the IAP's is what makes me mad. Its like i just threw my money away. I reported the problem to the game manufacturer, still havent heard anything from them. If i check my purchase history for my Itunes account it shows the IAP's. what would be my next coures of action to restore my IAP's? thanks in advance guys

See if these help:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
iTunes Store- About In-App Purchases

Problem PSU. What's the correct course of action?

Hi all. I have an iMac G5 (ambient sensor) with serial number W85270XXXXX. I'm fairly sure I have a PSU problem as the machine will shut down without warning (mostly after it's been inactive for a while, but sometimes during boot).
Grep'ing through the system.log reveals lots of:
AppleSMU -- shutdown cause = -122
I purchased the machine in Sept '05, and don't have AppleCare. Am I out of luck here? What is the proper course of action to resolve this (as cheaply as possible -- I'm perfectly content replacing the PSU myself if that's an option)?
Thanks for any help.
iMac G5 Mac OS X (10.4.6)

Jonathan--
Grep'ing through the system.log reveals lots of:
AppleSMU -- shutdown cause = -122
Yep, when my power supply failed, I got those, too. And, like yours, it often happened when it was idle, though it happened a couple of times when I was right there. When I first took it into the Apple Store, they were hesitant to do anything about it, since they couldn't get it to shut down "on command". It was only after I discovered that if I ran the computer for a while and got it good and warmed up (iTunes with the visualizer is a good way), then shut the computer down, it wouldn't restart until it had cooled down. When I could show them that, they replaced the logic board and PSU.
If you get a clean shut down and startup, you'll see this in the log:
<pre class="command">AppleSMU -- shutdown cause = 1</pre>A "warm" reboot shows this:
<pre class="command">AppleSMU -- shutdown cause = 2</pre>Unfortunately, those codes aren't documented. Even the techs at the Apple Store didn't have them.
charlie

My iPad 2 fell the screen is shattered and the screen went blue. what is my best course of action? Repair it or just get a new one?

My iPad 2 fell the screen is shattered and the screen went blue. what is my best course of action? Repair it or just get a new one?

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

COurse of Action after completing the tests

Hi Everyone,
I recently completed exam 1Z0-144 and with gods grace I passed successfully.
This completes the mandates required to get a Oracle PL/SQL Developer Certificate.
My query now is what is the next course of action which I need to take.
Do I need to contact someone somewhere or what?
regards and thanks

845910 wrote:
Hi Everyone,
I recently completed exam 1Z0-144 and with gods grace I passed successfully.
This completes the mandates required to get a Oracle PL/SQL Developer Certificate.
My query now is what is the next course of action which I need to take.
Do I need to contact someone somewhere or what?
regards and thanksYou certificate will be sent automatically, if will take 6/8 weeks to arrive. (I ssume you have also passed a SQL exam)
You an check it has been processed as you expect and there are no problems by registering at
http://certview.oracle.com

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase it...

So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
Can anyone suggest a solution to this vexing problem?
Thanks in advance.

Jeremy.Laurin,
have you tried agb76’s approach here?

My iPhone been in water and as know shut off what's the best course of action

My iPhone as been in water what's the best course of action it as shut down

Did it just get wet, or was it submerged in water for a period of time?
Here's some iPad tips that should also apply to the iPhone
http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage
http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html
You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

Battery stuck at 0%, looking for course of action

Hello everyone, this is my first time posting on these forums so if I miss anything, I apologize in advance.
I'm currently working on a 17" MBP, version 4.1 (2.6Ghz & 4Gb ram). About 5 days ago, I was working on it with no problems whatsoever (really love this machine). I went on a small business trip for several days, and today is my first day back working on this machine. The battery is currently stuck at 0% and is not charging.
So far, here are the actions I've taken, after reading what others have said on the forums and from simply google'ing around.
I have tried the obvious, powering off, removing the batter/adapter, replacing the battery, then letting the computer sit with the adapter in it powered off for 20 minutes. turning it on revealed the same problem.
I then attempted an SMC reset and a PRAM reset as defined by other help files.
I do not have a digital multimeter available to me at the moment, so I cannot test the output of the adapter, although I have tried it in multiple outlets.
Here is the information from my system information file:
Battery Information:
Model Information:
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 0
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 5648
Health Information:
Cycle count: 131
Condition: Normal
Battery Installed: Yes
Amperage (mA): 109
Voltage (mV): 9205
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 180
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: No
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00575d4d
Charging: Yes
Reading through all of this, it appears to me that not only the battery should be good, but it actually believes it is currently charging. Are there any other resets I should consider doing or any other courses of action to take?
Thank you all in advance for your time and knowledge,
Joe

Are you using a BB original charger? If not you need to. I've tried other non-BB and they won't charge the PB for some reason. The one from the box can take up to 10 hours or more. Is the little lightning bolt indicator on the battery indicator? I assume you plugged the charger in the middle plug on the BB. Try the charger on a phone to make sure it's not dead.

IPad mini Cannot Connect to ANY network, best course of action?

iPad mini was working until around 6 PM, where it just stopped connecting to wifi and internet just stopped.
Tried all methods that was discussed in the past post, which included resetting network setting in Settings section, hard reset, putting the iPad in airplane mode and out, etc.
One method I haven't tried is to do is reset network. Problem is, the device is tied with Find my iPad, and in order to wipe everything, I need to sign in to iCloud, which I cannot, since the internet would not connect at all.
The connection is not limited to just my home wifi network, but it would not connect to my local Starbucks, school wifi, or even my friend's house.
What would be the best course of action? The iPad mini is out of warranty, and it was purchased immedietley after it came out, and the nearest Apple store is 70 miles up north in Portland, OR.

Tried it via DFU mode, still giving me "Unable to join the network" error.
The Apple Store is 70 miles away up north, but the weather condition is making it difficult to travel. And I kind of need the iPad within next couple of days......
How much would the repair estimate be if the wifi chip needs to be replaced?

We have a MBP with the NVIDIA known issue--purchased in August 2007. Is there any course of action for us?

Hello!
Our daughter's MBP was purchased in August 2007. It died over the weekend and the diagnosis is this known issue. Apparently Apple is fixing these computers up to four years out from purchase. We are a few months shy of five years. The computer is at an Apple certified repair center but not at an Apple store. Do you think there is any course of action we can take for Apple to fix this? I thought I'd ask before just giving up.
We are an Apple family---two iMacs, two (soon to be three as we have another graduate) MBPs, iPad, multiple iPods, 5 iPhones, etc. I don't suppose there is anyway to play on Apple's sympathies but thought I'd ask for advice!
Thanks for any advice/help!
DeLynn

My 15" 2007 has the same issue, and what's especially alarming is I brought the machine to the Apple Store to test for this issue before the 4 year deadline was over and they said my machine wasn't part of the same batch.
However, I'm experiencing the same video distortion issues as described by others who have it. Definitely narrowed it down to the video chip, even a electronic specialist friend of mine says it's the video.
It's a shame because everything else, except the weak keyboards Apple seems to enjoy creating, works perfectly on it. I could replace the keyboard and sell the machine for $650, but now I'll have to scrap it out for parts.
Another thing, is the grill exiting the machine where the fans are blocks dust on the inside!, which is totally stupid, dust should be blocked from entering the machine on the outside, where one can wipe it off and improve air flow.
Removing the fans to clean the grills violates one's AppleCare/warranty.
Don't get me started about them denying security updates for 10.5 uses since July 2011.
Intel 10.5 got a mid May update, only because there is a 600,000 strong Mac botnet that they acted.
Apple is good at getting customers, not good at keeping them.

Best course of action - Patching

I have a SP 2010 Dev environment that blew up. I had to rebuild a new server, naming it the same thing as the old.
One of my Dev then reconnected it to the databases.
Since i didn't have the old server to look at, i used one of the primary prod servers to determine the sp patch level.
I made a mistake, and missed SP1. I installed SP1 using an account that had dbo permissions on the SQL server, and had administrative permissions on the local server, but was not the correct admin account for the farm.
The patch installed fine with no errors. I then realized my mistake, logged in with the right admin account, and ran the configuration wizard.
It fails on step 2. I tried running it again with the first account but that fails on step one because it's not the right account anyway.
So, I tried this..
PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures
which passed all but 4 items.
then this
psconfig -cmd upgrade -inplace b2b -force -wait
which passes all but two item
Then re-ran the configuration wiz and it still fails on step 2 with this error.
Failed to initiate the upgrade sequence.
An exception of type Microsoft.SharePoint.Upgrade.SPUpgradeException was thrown. Additional exception information: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown.
Microsoft.SharePoint.Upgrade.SPUpgradeException: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown.
at Microsoft.SharePoint.Upgrade.SPManager.BootStrap(Guid sessionId, SPUpgradeOperationFlags flags)
at Microsoft.SharePoint.PostSetupConfiguration.UpgradeBootstrapTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
The happens a few times in the log. No other information.
When I look at the db status in sp I see a pretty big list of databases for various project. About half of them say this
Database is too new and is not supported
about 25% of them say this..
No action required
and another 25% say this
Database is in compatibility range and upgrade is recommended
So, i'm not sure what to do. Add remove programs won't let me uninstall this sp1. It looks to me like there have been sites maybe ported from
production with different patch levels, for development purposes, some of which are higher patch level and some lower (am I right?)
I'm trying to figure out the best course of action without having to rebuild this system. My initial thought is to install sp2 and upgrade all of
them but that may cause a problem if they try to port data back to production after developing for it.
Thoughts?

Hi Statistic,
According to your description, my understanding is that you got an error when you upgrade SharePoint 2010 to a new server.
Please open Start->Run-> type ‘regedit’, and browse to "HKLM\Software\Microsoft\Shared Tools\Web Server Extensions\14.0\WSS" in the registry and update the value of the SetupType key to "CLEAN_INSTALL".
Then install the MS Chart components:
http://www.microsoft.com/en-us/download/details.aspx?id=14422 .
After the above, run the SharePoint 2010 Products Configuration Wizard, compare the result.
More information, please refer to the link:
http://blogs.msdn.com/b/sasohail/archive/2010/09/28/failed-to-initiate-the-upgrade-sequence-error-while-upgrading-from-microsoft-sharepoint-foundation-2010-to-microsoft-sharepoint-server-2010-in-windows-7.aspx
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

Course of action to performance tune an ALV report

Dear friends,
I am working on an ALV report that needs to be performance tuned.
I have made the following observations about the report.
1) it takes 37 mins to run in production like system
2) there are some nested select statements, which I am trying to get rid of and frame an inner join
3) Most of the data is coming from the tables - knvv,kona,s060,t6b2f.
4) in the st05 - display trace - the fetch S060 table is taking the maximum amount of time
what should be my course of action? Should I create indexes on S060? or request BASIS to create them?
Any other steps I can take to optimize this report.
~thanks for reading, and any feedback is appreciated

How do i deal with these nested selects
get condition table number(s) based on the condition group for this
rebate - there could be more than one
CLEAR t6b2f.
SELECT kotabnr
    FROM t6b2f
    INTO t6b2f-kotabnr
    WHERE kappl = kona-kappl
      AND kobog = kona-kobog.
build condition table name
    WRITE t6b2f-kotabnr TO c_kotabnr.
    CONCATENATE cond_table_prefix c_kotabnr INTO c_kotabnr.
select all condition numbers for this rebate from this table
    SELECT knumh
      FROM (c_kotabnr)
      INTO my_knumh
      WHERE knuma = itab_rebate_info-knuma_item.
for this condition, get lowest scale value and add to purchase req
      CLEAR my_kstbw.
      SELECT MIN( kstbw )
        FROM konw
        INTO my_kstbw
        WHERE knumh = my_knumh.
      itab_rebate_info-kstbw = itab_rebate_info-kstbw + my_kstbw.
see if there is any info in S060 for this condition for the current
rebate's period
      CLEAR s060.
      SELECT kawrt_k kwert_k auwrt_k
        FROM s060
        INTO (s060-kawrt_k, s060-kwert_k, s060-auwrt_k)
        WHERE knumh = my_knumh
*{   REPLACE        TS1K900014                                        1
*\          AND spmon = itab_rebate_info-spmon.
          AND spmon = itab_rebate_info-spmon
          AND ssour = ' '
          AND vrsio = '000'.
*}   REPLACE
accumulate values into internal table fields
        itab_rebate_info-kawrt_k = itab_rebate_info-kawrt_k +
                                   s060-kawrt_k.
        itab_rebate_info-kwert_k = itab_rebate_info-kwert_k +
                                   s060-kwert_k.
        itab_rebate_info-auwrt_k = itab_rebate_info-auwrt_k +
                                   s060-auwrt_k.
        CLEAR s060.
      ENDSELECT.
    ENDSELECT.
ENDSELECT.

Future course of action

Hello to you all. My name is Abhik Dhar and I am from West Bengal, India. I am a B.com (Hons) student and I want to become an SAP (FI/CO) consultant. Since my graduation course is going to be complete in a few months time, what course should I enroll for after graduation to achieve my goal? I know that work experience in a similar module is an added advantage. But, as a fresher, what can I do about it? So, I am looking for the future course of action I should take to achieve my goal. Detailed answers are welcome. Thanks in advance to all the answerer.

There is no end to having functional experience in different fields, Accounting, Audit, Finance, Budgeting, Planning, Reporting and Management Accounting etc.
But, your ultimate aims is to shift into SAP. Obviously, you will start with GL, AP, AR and Asset Accounting and basics of Management Accounting.
Therefore, if you get a chance, work in the following areas of an organisation.
1. Accounts Payable Team
2. Accounts Receivable Team
3. Capital Budgeting Team
4. Year end Activities
5. Management Accounting.
If you get access to SAP system, try to explore as much as you can. In your free time, read
help.sap.com
and
answers in the forum / blogs / wikis / articles.
Long way to go, but constant reading and practice is the only way.

Hard drive crashed, best course of action?

I have a 2011 MacBook Pro. I have not had problems with it before this, but last night I opened it to work on something and it was frozen with safari open as is left it. I had a cursor and it's wasn't showing the spinning wheel but nothing was responding (ie the dock wouldn't pop up and quitting/minimizing or clicking anything on the top bar didn't work). I decided to restart manually with the power button. When it powered back on it showed a blinking question mark folder. I've looked this up and tried suggested fixes. Disk utility doesn't show my hard drive so I can't repair it, which I have gathered from other posts means my hard drive is probably dead. I did not regularly do any sort of manual backups, is there a chance I'll be able to salvage my stuff? What is my best course of action here?
Also, not as important but I'm just curious as to what could have even caused this as it happened out of nowhere.
Thanks!

seen countless HD "die out of nowhere" nature of the beast.
Grab yourself a new 1TB HD (not Western digital) and install same.
If youre not up to doing this, make an appt. with your Apple store for HD replacement.

Finder Nonresponsive After Copy Error - Best Plan of Action?

The following happens on my system frequently. I am running 10.5.8.
Any help in understanding why this happens, and more importantly, what is the best course of action to take when it does, would be greatly appreciated.
I ask the Finder, via drag-and-drop, to copy a folder containing tens of gigabytes of data, from one, usually external, hard drive to another, usually external, hard drive.
The Copy window opens, reports the appropriate amount of data to be transferred, and the blue progress bar proceeds as expected. Partway through the process, the Finder returns a copy error, which states something like (I apologize for the paraphrase, but I do not have the exact message in front of me at the moment.) "The file [specified name of file] contains data that cannot be read or written." I click the "Ok" blue button (the only option provided). The error window disappears, and the Copy window is left, but the copy process does not continue, or at least the window does not indicate that any activity is happening. If I click the grey "x" button in the Copy window to stop the process, nothing happens. Even if I wait several hours after clicking the grey "x" button, nothing happens.
Trying to drag any of the hard drives connected to the system (whether they are the drives from or to which the data is being copied) results in an error message indicating that the drive is in use and cannot be unmounted.
Trying to shut down the system via the Apple menu usually results in no apparent activity. Other times, a message will eventually appear indicating that the Finder is preventing shutdown.
Attempting to relaunch the Finder via Force Quit results in the desktop items disappearing, but the Finder not quitting (the blue light remains below the dock icon). At times, I have been able to use Spotlight to run Terminal to attempt command line shutdown instructions, to no avail, and to attempt command line Finder termination commands, also to no avail.
The only action that results in a predictable, effective response is holding down the power button until the system shuts off. This, of course, is not ideal in terms of the hard drive data.
There are no known issues with the files being copied. For example, upon rebooting the system, I can copy the files without generating an error.
Can anyone provide any insight as to what is happening, how to prevent it from happening, and what to do when it does happen?
If more information will help, I will gladly try to answer any questions.
Thank you.
RDFrelay

Some additional information: The error message reads as follows: "The Finder cannot complete the operation because some data in "(file name)" cannot be read or written." It also says "Error code -36".
Using Force Quit to ask the Finder to relaunch results in a blank desktop (everything except the Dock is gone).
Again, there is nothing wrong with the file that is named in the error.
Does anyone know what is going on and how to resolve it?
Thanks.
RDFrelay

After FIVE replacements, what course of action is next?

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