After loading the latest update which as I remember as ISP 5.01 etc, after the download my I Pad went dark and I am unable to restart it..... Any thoughts, I suspect it was a virus.
This is my first time as a user....when I downloaded the latest up grade last night, my I Pad showed the apple logo then went dark and won't come on. Any thoughts, I suspect it may have been a virus.
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
Similar Messages
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I have the wi fi only Ipad, when I try to access my wireless connection at home the message says that I cannot join. Does anyone else have problems with accessing on their home wireless when you have your pc on?
If this is the problem following the instruction. Frequently it is a hardware problem.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
Otherwise try (assuming that other devices see your network)
- A reset. Nothing wil be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power of and then back on your router.
- Reset network settings: Settings>Genral>Reset>Reset Network Settings
iOS: Troubleshooting Wi-Fi networks and connections -
Installed the CC updates yesterday. Downloaded pics from my Canon 70D in Camera Raw. Since the updates Bridge no longer recognizes them; advises me to get the latest update, which I have. Both Photoshop CC's recognize the pics, just not Bridge (thanks for having Photoshop now show thumbnails of CR pics). Any Ideas on how to fix?
Thanks for the link Jeff. Couldn't find any links on the Adobe site.
Even with that link though, I was still left puzzled as it didn't give multiple versions, just a 32 bit and 64 bit version.
I tried the 64 bit and it didn't work, so I assumed that was what had already been installed in the update.
Now installed the 32 bit version, and fingers crossed. At least it starts up now!
Cheers Russell F -
iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". I also tried to downloadiTunes 11.1.4 at th Apple website and that did not work either-It stalled with an erro message that stated the "mobile service" would not open HELP!
Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
Then if you have ccleaner you can use it to clean all registers left, then reboot and try to install iTunes 11.1.4 again as administrator... That works for me, I hope that helps you too... -
My facebook app went dark and had the word "waiting" below it and I can not delete so I downloaded a new facebook app which is ok but the old app is still there but now the word "waiting" is gone and still cannot delete.
This is my boilerplate respone for the "waiting apps" problem. Give these suggestions a try in order.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
after restoring my iphone 4,it went o and i haveto restore it again,but this time,there are errors like,error 21.which i have trie fixing several times.what do i do,its so frustrating.
Hi ..
Help for error 21 > Resolve iOS update and restore errors -
My Classic IPod had been working perfectly with Windows Vista OS and on a dock. I left it unattended for 10 days, recharged it and tried to play music on the dock. All that shows on the screen is the Apple Logo and I am unable to restart or update the IPod. Any ideas???
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?
Hi skoorb1,
When adding music to iTunes, you can set it to either make a local copy of the file, or simply point to the original location of the file (for example, on an external hard drive). If it is set to do the latter, it will not be able to play or transfer those files when the external hard drive is not plugged in. You may find the following article helpful:
iTunes: About the Add to Library, Import, and Convert functions
http://support.apple.com/kb/ht1347
Regards,
- Brenden -
I just purchased my macbook pro yesterday and the update combined it downloads but when i restart the computer it says something went wrong and it won't work i don't know where to start to download this update
Try here:
http://support.apple.com/kb/DL1524 -
updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this. -
I am not able to do a software update as the download button is disabled. Why and any advise may i upgrade my software
The download button will be disabled if you are not on a WiFi connection at the present time.
My 4G/LTE connection is actually faster than my available WiFi (in this present location), but those are the rules... -
When i try to submit an application with Application Loader, the wizard is blocked on "Send API itunes connect usage, waiting for response". Any idea ?
Thank you, Vincent! It's still down for me, but at least I know someone had the same issue. Hoping it's going to work over here soon
Best! -
Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
The downloading doesn't go beyond 30% and after it says the installation cannot be completed, what do I do?
Nobody can tell you anything without proper system info or other technical details. We don't even know what product you are referring to.
Mylenium -
the computer says that my flash players is out of date so I tried to update. The download starts by stops at 25% and will not continue.
Had the same problem (stalling at 25% or 30%).
This worked for me:
1. Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2. Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3. Mount flash player by clicking on flash drive icon on desktop
4. Right click on Flash file
5. Choose 'Show Package Contents'
6. Open 'Contents' then 'Resources'
7. Run file 'Adobe Flash Player.pkg'
8. Reboot computer.
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