After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation. After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB. The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what? I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail. However; HP downloads will not successfully complete on my XP unit. What should I do? Should I start over with a new wireless printer?
Totally Confuzed

Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
Ref: 02-23-2012 08:53 AM
12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN:
1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
2. Try printing to test functionality.

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HP 6500 wireless ALL-in-one e709n Printer front panel not responding at all

Hi there,
I have got a HP 6500 wireless ALL-in-one e709n printer.
I have been using it with my pc with windows vista on it for nearly 2 years and it has been great.
1 month ago, the front panel of the printer stopped responding, ie, when i press any buttons, the lcd screen on the printer does not change, it always show the ink level.
The printer turns on, shows that its preparing, then goes to idle state with ink level icons on the screen.
If i try to print any documents, it works with ethernet cable connected to my pc (which i used to do it wirelessly) , the cable-connected printing function still works, but wireless printing does not work anymore.
However if i try to scan something, on the pc when i open the hp scan app, it shows that 'scanner is not available'.
Also because the front panel doesnt work, no buttons respond, i cannot scan or copy.
I have tried unplug everything and reinstall all drivers and programs.
No damage to printer or my pc, it just stopped working all the sudden.
Can any one help me out please?
cheers,
Charlie

Hi Charlie,
Try going throgh the steps listed below and check if that may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02716803&cc=us&dlc=en&lc=en&product=3795406&tmp...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Have a HP OJ 6500 Wireless all-in-one, using a Windows 7 64-bit OS. Wireless stopped working.

HP OJ 6500 Wireless all-in-one, using Win 7 64-bit OS. Initially configured for both USB cable and wireless when purchased. Wireless drivers updated per setup instructions. A year later, the wireless has gone on sabbatical. I've re-installed the SW, downloaded the Win 7 OS drivers. Can only print through USB cable. Wireless still not functional. Frustrating!

Hi, I assume that you have lost your wireless print functionality? You can refer to the following link to see if it can resolve your issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02253256&tmp_task=solveCategory&lc=en&dlc=en&cc...
Although I am an HP employee, I am speaking for myself and not for HP.
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Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Trying to install an HP All-in-One

Morning all...
Well, I'm a recent converted Windows user and I'm about to pull what's left of my hair out. I purchased a used PowerBook G4 a month ago and everything w/ printing has been great until this last weekend. I purchased a new HP Photosmart C6150 All-in-One in December 06, mainly for the wireless capabilities. When I bought the G4, it connected right away w/ Rendezvous (didn't even know what that was at the time, still don't really know) and everything was working perfectly. THEN I moved this weekend, re-setup my wireless and now the printer won't print, the G4 recognizes the printer via Rendezvous, but won't connect stating 'Driver not installed'. I HAVE managed to work around it after uninstalling and reinstalling the drivers several times to get the system to view the printer in generic form (don't ask me how I did it but I did) but try to print and it won't connect. I went into the printer and re-established an IP address and was able to find it through IP w/ the HP setup, but that won't print either. Bluetooth doesn't work either. I even hooked it up via USB (which works) just to see if I was losing my mind...
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m
PowerBook G4 Mac OS X (10.3.9)

I had a similar problem a few months ago. I also have the PowerBook G4. I was trying to install the HP Photosmart C7180.
My printer was new, so I called HP Tech Support. (HP has really great tech support for Mac users.) It seems that they had quite a number of wrong installation cd's shipped with their printers for the Mac. The cd's are labeled correctly, but they are not actually the correct cd's as labeled.
One way to tell, is during the installation. If I remember correctly, there is a prompt which asks which printer you have from a drop down menu. As I recall, my model was "Exactly" on the menu. But, I chose one from the menu which I thought was close enough. This was one indication to HP tech support that it was the wrong installation cd.
In any case, you can go to HP's website and download the the latest, correct installation.
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Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Tearing my hair out trying to install a HP all in one printer

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"an error occurred while trying to add the selected printer, error -50"
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Welcome To  Discussions Jellybean100!
If you installed the driver/software, from a CD, uninstall it, then download & install from here HP Deskjet F2280 All-in-One Printer, instead.
There are tips & FAQ at that site as well.
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( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

How do I set upePrint on a HP Officejet 6500 wireless all in one E709n?

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This question was solved.
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Hello bob5e,
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R a i n b o w 7000I work on behalf of HP
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After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

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