Agent-email Configuration issue

Hello I have uccx version 7.0(1)SR5
When i try to do the IMAP/SMTP setup on Agent Desktop configuration GUI
When I click on save i get this error
CDAUI2031 Invalid SMTP Server settings. Try again.
I check with the exchage guys and on IMAP we are not doing SSL authentication.
what else could be my problem ?

Hi,
Please have them disable TLS on the IMAP server and SMTP server if it is relevant. The email server cannot even advertise TLS and must only advertise basic authentication.

Similar Messages

LR4 email configuration issues

I have a mail forwarder that takes 'username' (no @domain) and a password. There does not seem to be a way to enter this configuration on the email accounts dialogue. Has anyone found a way to relax the requirement of including @domain as the username?
This is a serious showstopper for me (also all COMCAST users) as comcast also requires a username without @domain attached.
Please advise
Thanks
PK

Hi,
Search for Notification by email in the link for details
<a href="http://help.sap.com/saphelp_nw04/helpdata/en/2b/306bb5bc98f24f8a85d489449af456/frameset.htm">Portal admin mail config</a>
Search for installing and configuring email in the follwing link to find the documentation.
http://help.sap.com/saphelp_nw04/helpdata/en/98/16399d4bc942a8a1a4ca6027d1ef8a/frameset.htm

Email notification issue in some schemas

Hi,
My problem is almost identical as here DBMS_SCHEDULER send email notification issue
One privileged scheduler user - user1 receive email notifications while two another (user2, user3) no.
More plot is below i know 'what' resolve the problem but don't know how to do it :-)
I want to execute code below on user3 schema, we tried this successfully on user2 (code executed directly on schema with temporary sys.dbms_aq access) so he receive his notifications.
Problem is - we do not have direct access to second account (user3) how to execute this code as user3 ?
declare
reginfo1    sys.aq$_reg_info;
reginfolist sys.aq$_reg_info_list;
begin
reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_X',
                                  1,
                                  'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
                                  null);
reginfolist := sys.aq$_reg_info_list(reginfo1);
dbms_aq.register(reginfolist, 1);
end;
Already tried create procedure on user3 and execute immediate annonymous block but it still register with USER# 1 not 3 in DBA_QUEUE_SUBSCRIBERS.
More detailed plot:
Jobs for user2 and user3 was created by user1, so JOB_CREATOR was user1 but OWNER was user2 or user3.
We started with notifications configuration witch was ended with error on both user2 and user3 accounts:
ORA-24093: AQ agent SCHED$_AGT2$_XX not granted privileges of database user1
W get rid wit this using
dbms_aqadm.enable_db_access(SCHED$_AGT2$_2, user1);
dbms_aqadm.enable_db_access(SCHED$_AGT2$_3, user1);
So user1 get privilege on agents for user2 and user3
I believe error was already there because DBMS_SCHEDULER.add_job_email_notification is more automatic it probably registered subscriber that belongs to user2 and user3 with wrong USER# ID that belongs to user1.
Database is 11.2.0.3

it doesn't work because notifications are set from user1 account so USER# is still 1 even when I removed record first.
This is my aproach based on Ask Tom: On Becoming Others, Limits, and Restoration
>sqlplus user1
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
SQL> grant execute on sys.dbms_aq to user1;
Grant succeeded.
SQL> alter user user3 grant connect through user1;
User altered.
SQL> connect user1[user3]
Enter password:
Connected.
SQL> create or replace procedure sched_not_add_q as
2    reginfo1    sys.aq$_reg_info;
3    reginfolist sys.aq$_reg_info_list;
4 begin
5    reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_3',
6                                    1,
7                                    'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
8                                    null);
9    reginfolist := sys.aq$_reg_info_list(reginfo1);
10    dbms_aq.register(reginfolist, 1);
11 end;
12 /
Procedure created.
SQL> exec sched_not_add_q;
PL/SQL procedure successfully completed.
SQL> drop procedure sched_not_add_q;
Procedure dropped.
SQL> connect user1
Connected.
SQL> revoke execute on sys.dbms_aq from user3;
Revoke succeeded.
SQL> alter user user3 revoke connect through user1;
User altered.
SQL> exit;
>
So it works now.

UCCX 10.5 Agent Email - Agents cant send emails with attachment sizes over 50KB

Hi,
We have been trying to get the Agent Email functionality working in UCCX 10.5 for quite a while now. Everything seems to work other than when an agent attempts to add an attachment over 50KB in size. If under 50K, the attachment and email sends just fine. If it's over 50KB and the agent clicks Send, CAD just sits there saying "Sending..." and it never goes through.
I've had the Exchange administrator look through Exchange and validate that the Cisco instructions/requirements were put into place. We can't seem to find anything on the Exchange side.
Thoughts?

I managed to fix the issue with the help of this post
https://supportforums.cisco.com/docs/DOC-17854
Regards
shameer

Anti-relay filter configuration issues

Configuration issues with the anti-relay filter in Messaging Server 4.1x.
The following information addresses common questions about configuration issues
with the anti-relay filter in Messaging Server 4.1x: 

<OL>
<LI>Question: 
What is the difference between the delivery
and submission
options? 

Answer: 
The submission option
allows specified users to send email to any email address in the world.
These users are typically internal users.

The delivery option
allows specified users to receive email from anybody. These users
are also typically internal users.

A standard filter will appear something as follows: 

# This is the anti-relay config file written by Jay at iPlanet
# The first section sets default conditions
resolvehostnames:0
useauthinfo:0
advertiseauthinfo:1
# This section sets domains to be delivered to by anybody
delivery:*@my.domain.com
# This section sets domains that can send any place
submission:129.12.4.*


<LI>Question: 
The delivery
option works properly. However, why doesn't the
submission option
appear to be allowing emails from specified users to pass through?

Answer: 
The problem with the submission behavior could be due to the setting of the
the resolvehostnames
parameter. If this parameter is turned on
(resolvehostnames:1),
then all entries in this configuration file must be fully qualified
host names. Although wildcards will work, you cannot specify IP
addresses with this configuration setting.


<LI>Question: 
Is it possible to allow people outside of my network to connect to the server
and send mail out?

Answer: 
Yes. To allow outside users to connect to the server and send mail
to any address, without granting the same privilege to the rest of the world,
activate the authenticated SMTP portion of the filter via the
useauthinfo option.
Setting this parameter to "1" (i.e., useauthinfo:1
) will require a user who is not in a
submission address and who is attempting to send email to an address not in
the delivery range to authenticate with a user ID and password.
</OL>

For additional information on the anti-relay filter, please refer to the
Messaging Server 4.1 Administrator's Guide at 

http://docs.iplanet.com/docs/manuals/messaging/nms41/ag/ubefiltr.htm#1073677

Prashant:
Are you using a UBE filter to configure domain-based anti-relayinging? We had better luck with the anti-relay plug-in. There is some info on this (for 4.15) at
http://docs.sun.com/source/816-6044-10/ubefiltr.htm#1069973
You have to enable the plug-in using configutil, per the above. The anti-relay plug-in is controlled by antirelay.conf. Be aware that the pattern matching rules are very limited, and not well documented. Fortunately, the source code to the plug-in is included, and you can see what it is doing. To pass the tests we had to add a hard-coded test for a "%" in the source and recompile:
*** antirelay.c.orig Thu Oct 31 04:42:13 2002
--- antirelay.c Thu Oct 31 04:22:07 2002
*** 934,939 ****
--- 934,940 ----
* Weight must be non-zero to begin with so that matches on just "*"
* will work.
+ if( strchr(text,'%') != NULL ) return ABORT;
weight = TRUE;
for ( ; *p; text++, p++) {
if (*text == '\0' && p != '')
Not a really elegant hack, but we didn't need a fully functional regex engine.

Agent email help - buttons greyed out at one location

The setup: Two call centers. One in NC and one in CA.
The one in NC, which is where the call center servers are, has no issues with email buttons becoming active.
The one in CA, every morning when the agents login the email buttons will not become active unless the users do the following workaround
Start agent.
Run and IE url that was given to me by Cisco. http://<ipaddress of ccx server/EemUi/index.jsp?port=59015
This will force Java to start and have the java icon appear in the system tray.
Email buttons become active
Close IE window (which make email buttons grey out again)
close and restart agent
Email buttons work.
I only have this issue in the CA office.
I had them ship a desktop to me in the NC office. I connected it and did NOT have an issue. Everything works perfectly here.
Is the issue tied to the distance? Is there some java time out setting I can tweek to make this work.
I didn't have this problem with 8.5 su 2.... it happened after the update to su 3
Anyone seen this? Cisco has no answer.

I bounced this around the office to get some ideas. One question - how long is the CA office waiting for the email buttons to become active? That is, setting the workaround aside, if they wait long enough, do the Agent E-Mail buttons ever become active? The thinking is that could be a factor as the entire applet is around 40 MB. If connection speed isn't great it could take a while to download which would explain the scenario.
Tom

Email send issue using "Mail Server Load balancer" (Cisco ACE 20)

Please let me know if someone have experienced this kind of issue or any suggestions.
The send email action was working file in MII with smtp mail server on port 25. Recently basis did a change in mail server ip address and they installed a new Load Balancer . The Load balancer is between SMTP and MII. After this change MII does not send email (unknown source error). now MII send email action has ip address or qualified path of Load balancer in MII send email configuration instead of direct ip address of SMTP server. Below is the error message in Net Weaver logs.
MII still sends email if direct ip address of email server provided but not through email Load balancer .
Any suggestions ?
Could not authenticate mail account (Unknown Source)
[EXCEPTION]
javax.mail.AuthenticationFailedException
at javax.mail.Service.connect(Service.java:319)
at javax.mail.Service.connect(Service.java:169)
at javax.mail.Service.connect(Service.java:118)
at com.sap.xmii.storage.connections.MailConnection.sendMail(MailConnection.java:202)
at com.sap.xmii.bls.executables.actions.mail.MailActions.send(MailActions.java:223)
at sun.reflect.GeneratedMethodAccessor1412.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Switch.doExecute(Switch.java:131)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Repeater.doExecute(Repeater.java:113)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:158)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.processQueryRequest(XacuteRequestHandler.java:342)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.QueryRequest(XacuteRequestHandler.java:135)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteConnector.doProcessRequest(XacuteConnector.java:86)
at com.sap.xmii.Illuminator.connectors.AbstractConnector.processRequest(AbstractConnector.java:83)
at com.sap.xmii.Illuminator.server.QueryEngine.run(QueryEngine.java:41)
at com.sap.xmii.Illuminator.services.handlers.IlluminatorService.processRequest(IlluminatorService.java:68)
at com.sap.xmii.Illuminator.services.ServiceManager.run(ServiceManager.java:68)
at com.sap.xmii.servlet.Illuminator.service(Illuminator.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:80)
at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:44)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.processServletRequest(ReportParser.java:610)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseServletTag(ReportParser.java:276)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseFile(ReportParser.java:154)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parse(ReportParser.java:119)
at com.sap.xmii.servlet.ReportServlet.service(ReportServlet.java:90)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:162)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:81)
at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.xsrf.filter.XSRFProtectorFilter.doFilter(XSRFProtectorFilter.java:62)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:468)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:298)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:399)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:388)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:84)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:244)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:428)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:247)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:327)
Date:
2014-03-25
Time:
14:04:06:176
Category:
com.sap.xmii.storage.connections.MailConnection
Location:
com.sap.xmii.storage.connections.MailConnection
Application:
sap.com/xapps~xmii~ear
Thread:
Thread[HTTP Worker [@629095796],5,Dedicated_Application_Thread]
Data Source:
j2ee\cluster\server0\log\defaultTrace_00.trc
Arguments:
DSR Transaction:

Have a look at this thread please:
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/f11f3079-b04a-4a8e-b89e-d56eb0532c42/the-mail-could-not-be-sent-to-the-recipients-because-of-the-mail-server-failure-sending-mail-using?forum=sqldatabaseengine
Saeid Hasani [sqldevelop]

Empirix Emanager Email Notification Issue

We are using Empirix Emanager version 8.20. We are having issues when we try to send out any report from Emanager as a email. We have made correct set up using using Empirix Administrator > Set up Email Configuration & we are able to get the test emails from Empirix Administrator. However, when we try to send any report as email to same email address from Empirix Emanager, we are receving below error message:
"There were errors sending email, following exceptions occurred...
javax.mail.SendFailedException: Sending failed; nested exception is: class
Java.mail.MessagingException: 501 5.5.4 Invalid Address"
Not able to understand why this error comes up and what the solution for this is? Does Empirix Administrtor Email config apply to Empirix Emanager as well? Or is there any other settings that need to be done Emails to work from Emanager. This is essential for us to work since we want the emails reports to be sent out once any Automated schedule scripts completes execution.
Thanks in Advance,
Vinu

Vinu
Are you sure that the email address is correct, the error message says: +: 501 5.5.4 Invalid Address+
Regards
Alex

Email Notification issue

Hi,
Just wondering if someone could help with the email configuration in Planning?
All the fields/properties have been populated (SMTP server details / email address) and these have been tested using telnet at the command line. However, when I expect Planning to send a notification nothing happens.
The application server has antivirus software running and I was wondering what port Planning uses to send emails and whether this may be blocked by the AV? For information, we're using Lotus Notes.
Thanks in advance.
Mark

Hi John et al
Finally resolved the issue by using the IP address for the SMTP. We also, recycled the Planning service and used the DNS. So looks like it was something to do with DNS caching within the Planning Service.
Ta

EWA Email Configuration

Dear all,
I need your help in sending the EWA Report automatically.
I have added the Email recipient in T-code DSWP under my solution.
Also I have configured in T-code SCOT.
For test purpose I manually generated a EWA Report and after the background job SM :EXEC SERVICES, I checked the status of the mail in T-code SCOT,the mail is in waiting state for a long time but when I click on "Start Send proc for Selection", the mail is getting delivered.
Now what should be done to make it automatic?
Thanks,
Regards,
Hasan
NOTE : i referred this thread too.
EarlyWatch Individual Email Configuration - configure email transmission

Dear all,
The Issue is solved now.
I can able to send email to the corresponding recipient automatically.
I had problem with two things which created this issue.
Firstly i re-scheduled the SAPCONNECT job in T-code SCOT and then I scheduled the background job SM : EXEC SERVICES correctly, which turned the bottle icon into a report icon after few minutes. N later the Email was sent.
Thank You for all your support
Regards,
Hasan

EM Configuration issue.

I have installed grid agent on different server. When i ran emctl status agent i am getting below error.
EM Configuration issue. /u01/app/oracle/product/10g/hostname.com_ORCL.
OS is AIX
Thanks in advance...

I am in AGENT_HOME.You are under Agent installation that's one thing. You also need to make sure your environment variable ORACLE_HOME point to AGENT_HOME not the database installation.

Lync 2013 to Exchange 2013 Oauth problem - Error:[OAuthTokenBuilder:GetAppToken] unable to continue building token; no locally configured issuer

Hi,
I am having a problem getting OAuth to work from Exchange 2013 to Lync 2013.
I have read and following the instructions online and cannot see what I am doing wrong.
On the Exchange 2013 server, I get the following error when I run:
Test-OAuthConnectivity -Service EWS -TargetUri
https://exchserver2.domainname.local/ews/ -Mailbox "Jack"
RunspaceId : 920118a3-6ab2-45dc-9b68-de68133de95e
Task : Checking EWS API Call Under Oauth
Detail : The configuration was last successfully loaded at 01/01/0001 00:00:00 UTC. This was 1059263714 minutes
ago.
The token cache is being cleared because "use cached token" was set to false.
Exchange Outbound Oauth Log:
Client request ID: 19ad80f6-7751-429f-aac5-e802105fbbc6
Information:[OAuthCredentials:Authenticate] entering
Information:[OAuthCredentials:Authenticate] challenge from
'https://exchserver2.domainname.local/ews/Exchange.asmx' received: Bearer
client_id="00000002-0000-0ff1-ce00-000000000000",
trusted_issuers="[email protected]",Negotiate,NTLM
Information:[OAuthCredentials:GetToken] client-id: '00000002-0000-0ff1-ce00-000000000000', realm: '',
trusted_issuer: '[email protected]'
Information:[OAuthCredentials:GetToken] start building a token for the user domain 'domainname.co.uk'
Information:[OAuthTokenBuilder:GetAppToken] start building the apptoken
Information:[OAuthTokenBuilder:GetAppToken] checking enabled auth servers
Error:[OAuthTokenBuilder:GetAppToken] unable to continue building token; no locally configured issuer
was in the trusted_issuer list, realm from challenge was also empty. trust_issuers was
[email protected]
Error:The trusted issuers contained the following entries
'[email protected]'. None of them are configured locally.
Exchange Response Details:
HTTP response message:
Exception:
System.Net.WebException: The request was aborted: The request was canceled. --->
Microsoft.Exchange.Security.OAuth.OAuthTokenRequestFailedException: The trusted issuers contained the
following entries '[email protected]'. None of them are
configured locally.
at Microsoft.Exchange.Security.OAuth.OAuthTokenBuilder.GetAppToken(String applicationId, String
destinationHost, String realmFromChallenge, IssuerMetadata[] trustedIssuersFromChallenge, String
userDomain)
at Microsoft.Exchange.Security.OAuth.OAuthTokenBuilder.GetAppWithUserToken(String applicationId,
String destinationHost, String realmFromChallenge, IssuerMetadata[] trustedIssuersFromChallenge, String
userDomain, ClaimProvider claimProvider)
at Microsoft.Exchange.Security.OAuth.OAuthCredentials.GetToken(WebRequest webRequest,
HttpAuthenticationChallenge challengeObject)
at Microsoft.Exchange.Security.OAuth.OAuthCredentials.Authenticate(String challengeString, WebRequest
webRequest, Boolean preAuthenticate)
at Microsoft.Exchange.Security.OAuth.OAuthCredentials.OAuthAuthenticationModule.Authenticate(String
challenge, WebRequest request, ICredentials credentials)
at System.Net.AuthenticationManager.Authenticate(String challenge, WebRequest request, ICredentials
credentials)
at System.Net.AuthenticationState.AttemptAuthenticate(HttpWebRequest httpWebRequest, ICredentials
authInfo)
at System.Net.HttpWebRequest.CheckResubmitForAuth()
at System.Net.HttpWebRequest.CheckResubmit(Exception& e, Boolean& disableUpload)
at System.Net.HttpWebRequest.DoSubmitRequestProcessing(Exception& exception)
at System.Net.HttpWebRequest.ProcessResponse()
at System.Net.HttpWebRequest.SetResponse(CoreResponseData coreResponseData)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Exchange.Monitoring.TestOAuthConnectivityHelper.SendExchangeOAuthRequest(ADUser user,
String orgDomain, Uri targetUri, String& diagnosticMessage, Boolean appOnly, Boolean useCachedToken,
Boolean reloadConfig)
ResultType : Error
Identity : Microsoft.Exchange.Security.OAuth.ValidationResultNodeId
IsValid : True
ObjectState : New
It appears to work fine from Lync 2013 to Exchange 2013.
When I run: Test-CsExStorageConnectivity -sipuri [email protected] -Binding Nettcp -Verbose in Lync 2013 I get a successful outcome:
VERBOSE: Successfully opened a connection to storage service at localhost using
binding: NetNamedPipe.
VERBOSE: Create message.
VERBOSE: Execute Exchange Storage Command.
VERBOSE: Processing web storage response for ExCreateItem Success.,
result=Success, activityId=0bbdc565-4a05-4b57-bf95-0c75488a1ef6, reason=.
VERBOSE: Activity tracing:
2015/01/02 19:15:55.616 Autodiscover, send GetUserSettings request,
[email protected], Autodiscover
Uri=https://exchserver2.domainname.local/autodiscover/autodiscover.svc, Web
Proxy=<NULL>
2015/01/02 19:15:55.616 Autodiscover.EWSMA trace,
type=AutodiscoverRequestHttpHeaders, message=<Trace
Tag="AutodiscoverRequestHttpHeaders" Tid="30" Time="2015-01-02 19:15:55Z">
POST /autodiscover/autodiscover.svc HTTP/1.1
Content-Type: text/xml; charset=utf-8
Accept: text/xml
User-Agent: ExchangeServicesClient/15.00.0516.004
</Trace>
2015/01/02 19:15:55.624 Autodiscover.EWSMA trace, type=AutodiscoverRequest,
message=<Trace Tag="AutodiscoverRequest" Tid="30" Time="2015-01-02 19:15:55Z"
Version="15.00.0516.004">
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope
xmlns:a="http://schemas.microsoft.com/exchange/2010/Autodiscover"
xmlns:wsa="http://www.w3.org/2005/08/addressing"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<a:RequestedServerVersion>Exchange2013</a:RequestedServerVersion>
<wsa:Action>http://schemas.microsoft.com/exchange/2010/Autodiscover/Autodiscove
r/GetUserSettings</wsa:Action>
<wsa:To>https://exchserver2.domainname.local/autodiscover/autodiscover.svc</
wsa:To>
</soap:Header>
<soap:Body>
<a:GetUserSettingsRequestMessage
xmlns:a="http://schemas.microsoft.com/exchange/2010/Autodiscover">
<a:Request>
<a:Users>
<a:User>
<a:Mailbox>[email protected]</a:Mailbox>
</a:User>
</a:Users>
<a:RequestedSettings>
<a:Setting>InternalEwsUrl</a:Setting>
<a:Setting>ExternalEwsUrl</a:Setting>
<a:Setting>ExternalEwsVersion</a:Setting>
</a:RequestedSettings>
</a:Request>
</a:GetUserSettingsRequestMessage>
</soap:Body>
</soap:Envelope>
</Trace>
2015/01/02 19:15:55.704 Autodiscover.EWSMA trace,
type=AutodiscoverResponseHttpHeaders, message=<Trace
Tag="AutodiscoverResponseHttpHeaders" Tid="30" Time="2015-01-02 19:15:55Z">
HTTP/1.1 200 OK
Transfer-Encoding: chunked
request-id: 5917d246-64b0-48e2-ad79-f9b6cffb5bea
X-CalculatedBETarget: exchserver2.domainname.local
X-DiagInfo: EXCHSERVER2
X-BEServer: EXCHSERVER2
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Set-Cookie: ClientId=FTFXWUQWWRJVBMNBG; expires=Sat, 02-Jan-2016 19:15:55 GMT;
path=/;
HttpOnly,X-BackEndCookie=actas1(sid:S-1-5-21-3691024758-535552880-811174816-113
5|smtp:[email protected]|upn:[email protected])=u56Lnp2ejJqBx8jIn
sqbxpvSz8rHx9LLzp7O0sbOzcnSzcqcmZqem8aempmcgYHNz87K0s/N0s/Oq87Gxc7KxcrK;
expires=Sun, 01-Feb-2015 19:15:55 GMT; path=/autodiscover; secure; HttpOnly
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: EXCHSERVER2
Date: Fri, 02 Jan 2015 19:15:55 GMT
</Trace>
2015/01/02 19:15:55.704 Autodiscover.EWSMA trace, type=AutodiscoverResponse,
message=<Trace Tag="AutodiscoverResponse" Tid="30" Time="2015-01-02 19:15:55Z"
Version="15.00.0516.004">
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:a="http://www.w3.org/2005/08/addressing">
<s:Header>
<a:Action
s:mustUnderstand="1">http://schemas.microsoft.com/exchange/2010/Autodiscover/Au
todiscover/GetUserSettingsResponse</a:Action>
<h:ServerVersionInfo
xmlns:h="http://schemas.microsoft.com/exchange/2010/Autodiscover"
xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<h:MajorVersion>15</h:MajorVersion>
<h:MinorVersion>0</h:MinorVersion>
<h:MajorBuildNumber>1044</h:MajorBuildNumber>
<h:MinorBuildNumber>21</h:MinorBuildNumber>
<h:Version>Exchange2013_SP1</h:Version>
</h:ServerVersionInfo>
</s:Header>
<s:Body>
<GetUserSettingsResponseMessage
xmlns="http://schemas.microsoft.com/exchange/2010/Autodiscover">
<Response xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<ErrorCode>NoError</ErrorCode>
<ErrorMessage />
<UserResponses>
<UserResponse>
<ErrorCode>NoError</ErrorCode>
<ErrorMessage>No error.</ErrorMessage>
<RedirectTarget i:nil="true" />
<UserSettingErrors />
<UserSettings>
<UserSetting i:type="StringSetting">
<Name>InternalEwsUrl</Name>
<Value>https://exchserver2.domainname.local/EWS/Exchange.asmx</Value>
</UserSetting>
<UserSetting i:type="StringSetting">
<Name>ExternalEwsUrl</Name>
<Value>https://exchserver2.domainname.co.uk/EWS/Exchange.asmx</Value>
</UserSetting>
<UserSetting i:type="StringSetting">
<Name>ExternalEwsVersion</Name>
<Value>15.00.1044.000</Value>
</UserSetting>
</UserSettings>
</UserResponse>
</UserResponses>
</Response>
</GetUserSettingsResponseMessage>
</s:Body>
</s:Envelope>
</Trace>
2015/01/02 19:15:55.704 Autodiscover, received GetUserSettings response,
duration Ms=88, response=NoError
2015/01/02 19:15:55.706 Lookup user details,
sipUri=sip:[email protected], [email protected],
sid=S-1-5-21-3691024758-535552880-811174816-1135, [email protected],
tenantId=00000000-0000-0000-0000-000000000000
VERBOSE: Items choice type: CreateItemResponseMessage.
VERBOSE: Response message, class: Success, code: NoError.
VERBOSE: Item: Microsoft.Rtc.Internal.Storage.Exchange.Ews.MessageType, Id:
AAMkADAwNWZkZWI0LWM5NGYtNDUxNy05Nzk3LWZhZjRiY2Y4MTU4NwBGAAAAAADLP1MgTEXdQ7zQSlb
qPl++BwBauhRZTfLbTYZ+hBWtK784ANcdmUYqAACSqIurRqgYSZwMhT/IBw89AACnT6G9AAA=,
change key: CQAAABYAAACSqIurRqgYSZwMhT/IBw89AACnip6b, subject: , body: .
VERBOSE: Is command successful: True.
Test passed.
All my certificates on the Exchange 2013 and Lync 2013 servers are from my local CA.
I use APP with the public certificates as my reverse proxy for people connecting from outside the network.
In Lync, the OAuthTokenIssuer certificate created through the Lync deployment wizard is issued to domainname.local (my primary sip domain) and the Subject Alternative names include domainname.co.uk
I then exported this certificate to the Exchange Server and use the Set-AuthConfig to use this certificate for OAuth.
from what I read this was what I was supposed to do.
is this correct?
I have tried so many things I don't know what do to next.
Should the OAuth certificate in exchange be the one exported from Lync?
In Lync, should the OAuthTokenIssuer certificate include the servername or lyncserver.domainname.local or just be domainname.local like it is at the moment?
thank-you
jack

Thomas,
thanks for giving this the time. I have run the Configure-EnterpriseApplication.ps1 script following by remove-PartnerApplication so many times that I was wondering if there are other setting that
Configure-EnterpriseApplication.ps1 creates that aer not removed when you run
remove-PartnerApplication.
is there a way to completely remove everything that is confirmed when you run
Configure-EnterpriseApplication.ps1 so I can run Configure-EnterpriseApplication.ps1 without there being any configurations left from when I previously run that command?
thanks
jack
[PS] C:\Windows\system32>Get-PartnerApplication |fl
RunspaceId : cb2fb328-769d-4b32-8b7b-1fa35e2994f5
Enabled : True
ApplicationIdentifier : 00000004-0000-0ff1-ce00-000000000000
CertificateStrings : {MIIGcDCCBVigAwIBAgITPgAAARIHL+ig32UAAQAAAAABEjANBgkqhkiG9w0BAQUFADBcMRUwEwYKCZIm
iZPyLGQBGRYFbG9jYWwxHTAbBgoJkiaJk/IsZAEZFg1HdWlkZUNsb3RoaW5nMSQwIgYDVQQDExtHdWlkZ
UNsb3RoaW5nLUFQUFNFUlZFUjEtQ0EwHhcNMTUwMTEwMTIxODIzWhcNMTcwMTA5MTIxODIzWjB7MQswCQ
YDVQQGEwJHQjEPMA0GA1UECBMGTG9uZG9uMQ8wDQYDVQQHEwZMb25kb24xHzAdBgNVBAoTFkd1aWRlIEN
sb3RoaW5nIExpbWl0ZWQxCzAJBgNVBAsTAkhRMRwwGgYDVQQDExNHdWlkZUNsb3RoaW5nLmNvLnVrMIIB
IjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyzDzaLsjJfktsbwIJ998ihsZM/0rKGdIt8rIx00oc
HA7w0uVyz2UqnP9a8uRi6HkA7djbynlmGG0hKSUUQngXxz7q2dY6q9rcY5Rw2mJOMeppounx44FFp4+4e
5HQKviLTYo+3DBGIR0mYDqxanKPS00d0f7HDLvmVb90hjdrbE372JBdcNNHs2OHRqg37bN2fAbwd22c9x
2kvi0rESFnr+KcIGECVInCTHLJ7fwVqvi4hvRqtz7KLZsMXprpgeVDs45EMMRtwJ5Hw8uZR4CFz4dHSlo
dIVgDPn8Ns2vGhcUK0JU4WkDbjnqo1SJzHlqtNjiu//wGcn77PAiM0yhyQIDAQABo4IDCjCCAwYwCwYDV
R0PBAQDAgWgMCEGCSsGAQQBgjcUAgQUHhIAVwBlAGIAUwBlAHIAdgBlAHIwEwYDVR0lBAwwCgYIKwYBBQ
UHAwEwHQYDVR0OBBYEFOY3whPicRAXNsTDSIg3FexpaCKdMHUGA1UdEQRuMGyCH0x5bmNTZXJ2ZXIyLkd
1aWRlQ2xvdGhpbmcuY28udWuCH0x5bmNTZXJ2ZXIyLkd1aWRlQ2xvdGhpbmcubG9jYWyCE0d1aWRlQ2xv
dGhpbmcuY28udWuCE0d1aWRlQ2xvdGhpbmcubG9jYWwwHwYDVR0jBBgwFoAUDHst3gUSMGwvkiNTPavmi
UEWgtQwggEuBgNVHR8EggElMIIBITCCAR2gggEZoIIBFYaBzWxkYXA6Ly8vQ049R3VpZGVDbG90aGluZy
1BUFBTRVJWRVIxLUNBLENOPURvbVNlcnZlcjIsQ049Q0RQLENOPVB1YmxpYyUyMEtleSUyMFNlcnZpY2V
zLENOPVNlcnZpY2VzLENOPUNvbmZpZ3VyYXRpb24sREM9R3VpZGVDbG90aGluZyxEQz1sb2NhbD9jZXJ0
aWZpY2F0ZVJldm9jYXRpb25MaXN0P2Jhc2U/b2JqZWN0Q2xhc3M9Y1JMRGlzdHJpYnV0aW9uUG9pbnSGQ
2h0dHA6Ly9jcmwuZ3VpZGVjbG90aGluZy5sb2NhbC9jcmxkL0d1aWRlQ2xvdGhpbmctQVBQU0VSVkVSMS
1DQS5jcmwwgdUGCCsGAQUFBwEBBIHIMIHFMIHCBggrBgEFBQcwAoaBtWxkYXA6Ly8vQ049R3VpZGVDbG9
0aGluZy1BUFBTRVJWRVIxLUNBLENOPUFJQSxDTj1QdWJsaWMlMjBLZXklMjBTZXJ2aWNlcyxDTj1TZXJ2
aWNlcyxDTj1Db25maWd1cmF0aW9uLERDPUd1aWRlQ2xvdGhpbmcsREM9bG9jYWw/Y0FDZXJ0aWZpY2F0Z
T9iYXNlP29iamVjdENsYXNzPWNlcnRpZmljYXRpb25BdXRob3JpdHkwDQYJKoZIhvcNAQEFBQADggEBAD
87GUPi02czEMO2Op0CeKBBpGwsfjYR9+RlC2uKAoH8PbWAxYNP3Ke6BtPeFy+95GGAJd5Z0+6LpO/AagA
+zeY/tocZQjy0pYaU4/TPZgD+ZB/8sU982msu+8waO316ipBcf/87n9ZW3Jjk5DcVbtwrZErrGRe9DEn8
QArN0jroLfaRtbDumse1Lp76+dxFuVhlLWcUXtIKaxm+UU9DS94EwJMtN54lDm3EG6hVdiGUR7TYqZU0K
HGm7HciIhuO+2rhAazOBiIAAW6wZRUpFKZONSVD6bKrQCzL12LvynQ7XC6Itgr4JGzNCmoN43dXwVCkWo
amTDdZY4h+QBqUvvY=}
AuthMetadataUrl : https://lyncserver2.domainname.local/metadata/json/1
Realm : domainname.local
UseAuthServer : False
AcceptSecurityIdentifierInformation : True
LinkedAccount : domainname.local/Users/LyncEnterprise-ApplicationAccount
IssuerIdentifier :
AppOnlyPermissions :
ActAsPermissions :
AdminDisplayName :
ExchangeVersion : 0.20 (15.0.0.0)
Name : LyncEnterprise-786f61476b634278a3c9b9e4ec08b660
DistinguishedName : CN=LyncEnterprise-786f61476b634278a3c9b9e4ec08b660,CN=Partner
Applications,CN=Auth Configuration,CN=domainname,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domainname,DC=local
Identity : LyncEnterprise-786f61476b634278a3c9b9e4ec08b660
Guid : 07495125-ccd4-4443-82d9-74fc3b955cdf
ObjectCategory : domainname.local/Configuration/Schema/ms-Exch-Auth-Partner-Application
ObjectClass : {top, msExchAuthPartnerApplication}
WhenChanged : 10/01/2015 17:14:55
WhenCreated : 10/01/2015 17:14:55
WhenChangedUTC : 10/01/2015 17:14:55
WhenCreatedUTC : 10/01/2015 17:14:55
OrganizationId :
Id : LyncEnterprise-786f61476b634278a3c9b9e4ec08b660
OriginatingServer : DomServer2.domainname.local
IsValid : True
ObjectState : Unchanged

Agent EMail not downloading the mail-IPCCX

IPCCX-7.0(1)SR05_Build504
I have configured the system but still i am unable to retrieve the mail.
I can see the mail in the toolbar. The email status bar shows- Draft.
When i click on the email it shows downloading email, but nothing appears on the Agent Email window.
I have reinstalled the software and update also happened.
No idea why the mail is not getting downloaded.
Regards,
Sandeep

Hi,
Thanks for the reply..
After reinstalling the CAD its showing the state of Email ready and not ready but i cannot change the status ;(
Before, atleast i could change the status and email was showing in the status bar.
Regards,
Sandeep

CRM2013: EMail Configuration Madness

We have CRM2013 deployed, but we are having a number of issues with email configuration. Some of these problems have been down to security and not getting the correct settings, but we are still having issues and I've now decided to go back to basic and start
again.
We are trying to get the Email Router working for outbound mail (as not all our users have Outlook available). At some point other colleagues have tried getting the Server-Side sync working rather than e-mail router.
Now I've got involved I want to return to what I know, and that's the good old Email Router. The question I have is do you still need an "Email Server Profile" setting up in CRM if you're going to use the email router service. The documentation
is ambiguous on this matter with the following paragraph suggesting you do, but is this only for Server-Side Sync?
"Email server profiles in Microsoft Dynamics CRM store settings
that are used by server-side synchronization to connect to an email server and process email for the associated mailboxes. You must configure at least one email server profile to process email for your CRM organization. Depending on the complexity of your
organization’s email system, you may have to create multiple email server profiles."
What is the latest opinion on Email Router vs Server-Side Sync and management?Any
pointers gratefully received.
Steve

email router remains the same from previous versions. Email Server Profile is applicable only for server side synchronization.
regards
Jithesh

EM Configuration issue error

Hello,
We have grid control set up. One of the database shows as agent unreachable. I went into the database server and tried to check the following:
- I went to the /oracle/g01/software/OEM/agent10g/bin and tried emctl status agent and it gave me the below mentioned error:
EM Configuration issue. /oracle/g01/software/rdbms/10.2.0/<db name> not found.
The ORACLE_HOME and ORACLE_BASE variables are fine, but I still get this error.
ORACLE_HOME=/oracle/g01/software/rdbms/10.2.0
It would be great if you could please help me out with this as I am not very familiar with the Grid Control and Enterprise Manager. We have SUN OS.
Thanks,
RPS

Hi,
These files did not exist under $ORACLE_HOME/sysman/emd (meaning they were not created). The agent home we are using is not the $ORACLE_HOME/sysman/emd, but we use the /oracle/g01/software/OEM/agent10g
At /oracle/g01/software/OEM/agent10g we had all these files, i removed them and then tried the commands but the error it gives is the same which is:
EM Configuration issue. /oracle/g01/software/rdbms/10.2.0/<dbname> not found.
I don't know why it is refering to the ORACLE_HOME agent directory instead of /oracle/g01/software/OEM/agent10g
I checked and we do have a directory it is looking for (/oracle/g01/software/rdbms/10.2.0/<dbname>) under /oracle/g01/software/OEM/agent10g
Thanks,
RPS
Edited by: RPS on Sep 16, 2008 1:52 PM

Agent-email Configuration issue

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