Agents logged on count

Hi All,
I am trying to calculate how many agents are logged on at particular time say 9:00 am, 9:15 am etc.
Could anyone please let us know if there is any way from HDS database or any other source we can find this information.
At the moment, I am calculating manually by taking the screenshots of CUIC which we customised to display real time information . If we dont take screenshots , we are going to loose the real time information . Hence is there any way so that we can get this from any other source.
Your comments are highly appreciated.
Thanks.
Regards
Deepak

You simply could query the Agent_Real_Time table and determine what's going on with your agents based on the value of their agent state. The ucce database schema doc details what the agent state values are.
This might not really help you... but maybe you can take this query and run with it
SELECT
aed.DateTime, ag.PeripheralNumber AS LoginID, ag.EnterpriseName AS Agent
FROM
Agent ag
join Agent_Event_Detail aed on aed.SkillTargetID = ag.SkillTargetID
join Skill_Target st on ag.SkillTargetID = st.SkillTargetID
where aed.Event = '1'
and (aed.LoginDateTime between '2014-01-27 07:00:00.000' and '2014-01-27 09:14:59.999')
Order By aed.DateTime

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On 2/22/2013 8:56 AM, sgardiner wrote:
>
> Just installing version 2, deployed the server and 3 agents. Only 1
> agent is reporting to the server. I have enabled debug on the agent and
> reset the service, but where are the logs located ?
>
> All agents are SLES 10 x86, no firewall blocks.
>
> I've increased logging to verbose, and reset the service but on the
> SLES boxes I can't see anything posted to /var/logs or
> /var/opt/novell/logs
>
> Documentation doesn't seem to cover log files, I followed a default
> install as per docs.
>
> Steve
>
>
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