CAD-BE Build 6.6.1.400 agent logs

Look for the agent logs for CAD-BE any one have any idea
where these are located?

Hi
Try the following
a) Copy the CadBE.properties file from the UCCX server to the CAD-BE client(C:\ProgramFiles\wfavvid\tomcat_appadmin\webapps\TUP\CAD)
b) Open the CadBE.properties file and Ensure that the DEBUG,LOG,DBG trace options are the one's
enabled.  For example: log4j.rootLogger=DEBUG,LOG,DBG.  All other trace options should be commented out (i.e. line prefixed with a # sign).
c) save the file and bring up CAD-BE in a new window
d) CAD-BE will generate log files (CadBExxxx.log and CadBExxxx.dbg)
Hope this helps
Anuj

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