Agents of a completed workitem.

Hi experts,
If i have to find the agents of workitem I can get it from SAP_WAPI_GET_WI_AGENTS. But when the workitem is completed this fm does give me the resposible agents since its a runtime one.
I want to find who all were the responsible agents of a workitem which has been completed considering passive substitutions also.
Your hep is appreciated.
Regards,
Karthik

Rick Bakker wrote:
Hello,
>
> "Typically, I tend to retrieve my agents and store them in the container prior to delivering the task "
>
> That's what I do too. SAP has enough tables, no need for any more custom ones!
>
> regards
> Rick Bakker
> hanabi technology
As an aside, I have approval steps that are optional and role-based via cost center. So I must populate an actor-tab container element prior to the step to know whether to actually deliver it or move on.
...not to mention how helpful this container table can be when debugging recipient problems after the fact

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UWL: No automatic refresh after completing workitem in iView

Hi,
our system is EP 6 SP2 P4 HF 7 with CM HF 6.
We have configured a workitem launched by an individual iview - this works fine.
For execution of this workitem we call SAP_WAPI_CREATE_EVENT and save values in simple_container. After this SWW_WI_ADMIN_COMPLETE is called to complete the workitem to be cleared from UWL inbox.
If I refresh the tab manual all works fine - the completed workitem is not more there. But with automatic refresh this executed workitem is still listed.
Do you have any idea what we are doing wrong?
Configuration in uwl.standard:
<Views>
<View name="myWorkItemView" selectionMode="SINGLESELECT" width="98%" supportedItemTypes="uwl.task.webflow.DE9_TS99500153" columnOrder="detailIcon, subject, priority, creatorId, createdDate, dueDate" sortby="createDate:descend, priority:descend" tableDesign="STANDARD" visibleRowCount="20" headerVisible="yes" tableNavigationFooterVisible="yes" tableNavigationType="CUSTOMNAV" actionRef="" refresh="60" dueDateSevere="86400000" dueDateWarning="259200000" emphasizedItems="new" displayOnlyDefinedAttributes="yes" actionPosition="top">
I appreciate your help,
thanks in advance,
Thorsten Bingmann

Hi Ross,
concerning our problem (no WI completion by auto refreshing UWL) we have yet no solution. SAP Support told us to configure the cache lifetime of UWL to smaller size, but alas this does not solve the problem.
As you mentioned the blank webgui screen: I think this behaviour is by design. Calling an ITS transaction there's no other way to end the ITS session as of using the back or return button and get an end of session. The given status (WI new status: completed) indicates that UWL and ITS process the WI correct.
A smarter way to execute the concerning WI ID is to configure it in the xml file as generic decision task. Then you'll get an inline rendered java iview with decision "accept" or "decline" and the new status will be shown in UWL. This will take place of (standard) ITS configuration. Please have a look at the HowTo Guide of UWL.
Hope it helps,
regards,
Thorsten Bingmann

How to delete a completed workitem logically or completely

Hi buddys,
Any one kindly help me how to delete a completed leave request work item completely or logically.
For example: An employee has allpied for leave and that has been apoproved by his/her manager and the same has been updated in the backend. Now the workitem status is completed. Now I need to delete the completed workitem either completely or logically.
I went to SWia and gave the workitem number and followed the procudere, but it is not happening.
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Try through T.code SBWP.

Complete workitem and proceed further.

Hi All,
My Scenarion is:
I have an Activity->Task, in which i am using a standard BOR 'FORM' to open approval screen, but in this BOR we do not have any events.
Now i want to use terminating event within this task.
I tried to use my custom BOR for this purpose but it is not allowing me to select the custom BOR, instead by default it is selecting BOR FORM when i am selecting WIOBJECT_ID as element within terminating event tab.
I tried to achieve this in another way also:
In my Approval Activity, i am using certain conditions within Conditions Tab-> Complete Workitem ( i am cecking REQ_Status = 'A').
That means if this condition satisfy my workitem should get complete.
Now after raising my requisition, initially value for container element REQ_Status is blank (initial), now with the help of function SAP_WAPI_WRITE_CONTAINER i am setting the container element REQ_Status = 'A'.
And then i am executing report RSWWCOND (Job for condition evaluation).
Then according to my knowledge my workitem should get completed, but nothing is happening and my workitem is still in ready status only.
Can you please help me to solve this problem.
I want to complete this workitem, and my workflow should proceed further.
Any other suggestions are also welcome.
Regards,
Amar

Hi,
So is there any way to solve my problem?
I want to forcefully complete approval activity, depending upon input from some other system.
Earlier i thought of using terminating event at this task level.
But as the standard BO used in this task do not have any key fields so i can not use terminating event too.
I tried to use conditions also within this Activity to complete workitem, but it also didn't worked for me, as after reaching condition also my approval activity was not completed.
I forcefully ran the report RSWWCOND (For Condition evaluation), but with no luck.
Amar
One more thing, now i checked table SWW_CONTOB, in this table for every WI we have 2 entries, one with element WORKITEM and another with element _WORKITEM, having different values in OBJKEY.
For WORKITEM element entry we have parent WI ID in OBJKEY field, and for _WORKITEM element entry we have WI ID as objkey.
So can i use these OBJKEY for my purpose?
If yes then which OBJKEY entry?
We have one BO as WORKITEM, where key field is WI ID, so can i use this BO to terminate my Approval activity using WI ID as OBJKEY.
Is this the right way, or it has any other impacts?
Amar
Edited by: amarjyotisingh on Sep 2, 2011 6:35 AM

Disable Complete Workitem Popup

Hi,
PO Release WF has been developed in the Dev server. A custom decision step is being created from the std one. The Confirm End Processing Checkbox is unticked.
In the Dev server when the task appears in the SBWP, on clicking any action TAB for eg.. display PO the corresponding PO gets displayed, etc. Now in this case d Complete Workitem Popup does not appears.
When transported the workflow to QAS along with the characteristic, on clicking the action tab like Display PO; first the Complete Workitem Popup Appears which shld not. Also in QAS all d tasks are checked, none has the Confirm End Processing Checkbox ticked.
Need to disable this Complete Workitem Popup.
Appreciate ur reply.
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Punit

Hi,
Check that the changes are in QAS. Maybe you transported the workflow but not the task (that includes the "Confirm end of processing" checkbox). Also, create new test cases - the existing workflow instances might still work in the old way. (I am assuming that you made changes recently.)
Regards,
Karri

WF: Problem in raising event of a class in ABAP code to complete workitem.

Hi All,
I'm developing a workflow of Hiring Eform.
In this workflow we have created a step for some data processing and also set termination event for the task inorder to complete the task.
Now problem is that how to trigger the event of this class in the abap code so that the workitem will be completed.
As far as i know i have used following function module to raise a event for BOR. but is there any way to raise/trigger the event of Class.
For BOR: SAP_WAPI_CREATE_EVENT

[Note 1322202|https://service.sap.com/sap/support/notes/1322202] provides SAP_WAPI_CREATE_EVENT_EXTENDED which can do classes.

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Hi ,
1.How is the Standard task of sap r/3 bound to the workitem(which shows the web dynpro java screens) in Universal Worklist?
2.How the agent of this workitem is decided/assigned?
Thanks and Regards,
Hemalata

Hello,
Good, Extended Notifications should always be used (where available) instead of RSWUWFML2.
You say:
"I am sending my workitems into outlook using the extended notification. I can aopprove and reject the workitems from the mail."
Could you say how you did that - approve and reject from the mail? Are there buttons in the email?
Other people have been asking this in the forum.
You also say:
"However, i need a functionality where user can click on the logon link and approve/ reject from workitem."
Why would anyone want to go to the workitem if they can approve/reject from the mail?
In the link to the UWL, does it include the workitem number?
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Maximize window in executable attachment + complete workitem automatically

Hi!
Workflow for purchase requisition release is created as copy of standard workflow WS00000038 and everything works OK.
We are using program RSWUWFML2 to send work tasks to users.
In step considering Release Requisition TS00007986 we are sending executable work item to managers. That shortcut have windows size Normal Window.
How we can set that executable item has windows size Maximized through RSWUWFML2?
Steps TS00008014 and TS00008018 that informs users that requisition is approved or rejected are send to users also. (Step send mail is not option as we don't want to forward all items to users). Problem is that sometimes users don't execute that info workitem so they are not closed.
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You can set the deadline monitoring for your Task.
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Complete workitem in a step

Hi,
Team.
Customized workflow .
I have a module pool form, where click of a button the workflow is triggered, and approval is sent to the user R3 inbox.
for approval the user clicks on the work item in R3 and the module pool form pops up.
My issue is On click of Approve & Reject Button. the status of approval or rejection has to be captured and next approval process is started.
As it is under R/3 process, so I have used a FM "SAP_WAPI_WORKITEM_COMPLETE" to capture the status
and i am sending the status from the form to container in the workflow -and then the approval process continues.
while using the FM " SAP_WAPI_WORKITEM_COMPLETE " i have to pass the workitem id to the function module.
Can any one tell me where should i capture the work item id from and how do we pass the value to the workflow container. so that the status is used in the workflow.
please tell me how should i get the work item ....!
thanks in advance.
shankar

Hi,
Follow the below steps,
1. As you have mentioned that you are trying to trigger the workflow on click event of a button or in PAI modules. I hope you might be using a SAP_WAPI_START_WORKFLOW Function module to trigger the workflow. This function module will retun the top workitem ID.
2. Based on the parent worktiem ID you have to fetch the dependent workitems now to get the dependent workitems of the top workitem make use of the function mocdule SAP_WAPI_GET_DEPENDENT_WIS and read the result table for dialog workitem with key workitem type for W .
Once you have the workitem ID pass the same to the SAP_WAPI_WORKITEM_COMPLETE, but here a small suggestion that if you are using a copy of the standard decision task TS00008267 then instead of SAP_WAPI_WORKITEM_COMPLETE make use of SAP_WAPI_DECISION_COMPLETE, but the above two steps remain same even in the case of SAP_WAPI_DECISION_COMPLETE.
Regards
Pavan
Edited by: Pavan Bhamidipati on May 30, 2011 2:38 PM

How to route the workitem to Agent, when no agent found

1.when agent is not found, i was able to see the workitem in swi2_freq.
If this is case, how do i send workitem to an agent?
2. As this is a general task, but i didn't see this workitem in all user's inbox. is it true that if agent not found for a workitem,will be sent to all agents?
3. I set my userid as workflow administrator, but still am not able to forward workitems to any user in sap.(lack of authorizations). What kind of authorizations required to forward a workitem.
Any inputs on this...

1. Either you can set default agents for the task (or) modify the container elements in transaction SWIA (or) complete it manually without agent.
2. Its true that, for a task specified as general task, all users become possible agents. Remember that they dont become responsible agents. SAP agent assignment always take the intersection of possible and responsible agents. If you donts specify responsible agents, you cannot see workitem in anyone's inbox.
3. As told earlier, if you dont have authorization, check for the auth object in SU53 and get that added to your profile. Anyways, you can also check for the SAP provided standard authorizations for the workflow users in sap.com
regards,
Sandeep Josyula
*Mark if helpful

WorkItem Not Getting Executed Completely

Hi All,
In my SAP Business Wokplace Iam sending a workitem to the appropriate agent. Now when the agent will execute the Workitem it will open a BSP application and as soon as he finishes the work with BSP application he clicks on a CLOSE button and at that point the BSP application will be closed.
But when he completes the execution of the work item then it should not appear in the SBWP , but here in my case it is still available even after exectuing the workitem , do i need to use any FM 's suggest me.
Can anybody help me regarding this issue.
Thnaks In Adavnce
Thanks
Pavan

Hello Pavan,
Does your workitem have a terminating event? In this case you should raise this even in your BSP application (when clicking on close) by using the FM SAP_WAPI_CREATE_EVENT or the method cl_swf_evt_event=>raise.
Hope it helps
Olivier

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Hi,
I have a requirement where I need to identify the agent who 'LOCKED' a specific workitem. Let me explain the scenario..
I have a task which is delivered to multiple agents and any one of them can execute the witem first and there by locking that particular workitem. The workitem is given the status 'InProcess' and should disappear from the inbox of other agents. I have a deadline monitoring 'Latest End' on this particular task with a modeled deadline. This modeled deadline should use a SendMail step to send an e-mail only to that particular agent who has put this workitem in 'Inprocess' status. How can we do this..i.e identify this agent who locked this workitem. I have seen that the cont. elem WIActual_agent is filled with only when the task is completed(in our case its still INPROCESS and missed its deadline).
I looked into the table SWWWIHEAD(Witem header table) but it doesn't have a field that can give 'Locked by' ...
Pl..let me know how to do this asap...
Thanks in advance...
venu

Hi Kjetil,
How quick you are, and your memory serves you well. You search by workitem id where NO_SEL is not equal to 'X'.
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How to restart WorkItem if the status is completed

Hello,
Due to my mistake in PRD not in DEV i changed the WI status from started to completed.
Now i have 110 WI affected and i dont know how to restart them, or make them finish normaly the right path.
In the LOG i can see: Execution was ignored (work item has final status)
Area: SWF_RUN
Msg: 568
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Laurynas Prikockis
Edited by: Laurynas Prikockis on Apr 15, 2009 7:59 AM

Resetting the status of a completed workitem? I think it is not possible , because you can reset the status of a workitem which is in in process state to ready state or the workitem which is in error state( May be not sure) but the status of completed workitem , not possible, because the workitem will not be in any of the users inbox.
But will let you know , if there is any possiblity
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Rule returns no agent and workitem sent to all users

Hi,
In my workflow I have defined a rule fot a workitem. The task is general task. When this rule does not return a possible agent system is sending workitem to all the users in the system.
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I can give a user of workflow administrator or dummy user in rule - function module. But what is the standard way of solving this issue. I was expecting the workflow to go into error mode when my rule - function module returns no agent instead its going to the inbox of all users in the system.
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Best Regards,
Aleem Mohiuddin.

In PFAC ubder Rule definition tab...
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We have a workitem, which has 5 agents assigned. This workitem is shown in 5 users iuniversal worklist . When one of the user opens the workitem and just closes without doing any action. The workitem is reserved in that users universal worklist and the workitem is removed from the other 4 users universal worklist.
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H.K.Hayath Basha.

Check the below link
http://help.sap.com/saphelp_nw04s/helpdata/en/fa/096e92543b11d1898e0000e8322d00/frameset.htm
we can wait and see other suggetions
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