Airport utility can not find my airport express...

Airport utility can not find my airport express...
I was trying to connect a PC (Windows XP) laptop to my wireless network via the airport express.
I have a Mac with an airport that I use to get internet in my other room. I am trying to get internet on the laptop too.
I somehow manage to erase my network & now my airport utilities won't even scan/recognize my airport??
ANY help would be appreciated, mac helpline wanted $59 to help & I live in a small northern community where they do not have anyone that will address a Mac issue!!
Thanks for your time.

Thank you SO MUCH Tesserax for taking the time to help!
I powered everything down, slowly powered everything else up from the modem to the airport then the computer. I then reset the airport & rescaned it through utilities. I set up a new network & voila! wireless up & running again.
I am going to try to connect the laptop to the network now.....well, mabey tomorrow night, I've had enough for 1 evening!
I will update....or possibly be begging for more help...we'll see!
Thanks again for your time!

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adubatowka14 wrote:
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kfc360 wrote:
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Update:
I restarted the laptop I used to set up the AX as well as pushing the "reset" button on the AX (first time - pressed it for 1 second, Second Time - pressed and held for 15 seconds then let go). The Utility still isn't recognizing the base station.
I also upgraded the Utility's software to 5.5.3 right before I went through these steps, and now it's not recognizing the base station. ARGH.
Update #2: I plugged the AX into my laptop with an ethernet cable and the utility STILL can't detect it. This is ridiculous.
Update #3: Not 30 seconds after update #2, it FOUND the **** AX >.< I'm updating the firmware, but I still can't get it to work as a repeater station if I have to plug it into my laptop all the time JUST to get the Utility to recognize that yes, Virginia, there IS an Airport Extreme.
Message was edited by: bleedingrose19

Airport Utility can't find base station

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What can I do?
Message was edited by: Paul-ny

There is something puzzling that bothers me, even though I have things working again.
I first lost access to the AEBS when I tried to use Airport Utility to change the security setting of my network. It has been on the default WPA2 setting, and I was wanting to downgrade that to WEP because the long WPA password was too long to be accepted by my Palm TX Wifi software. But the shorter WEP password shouldn't have been a problem. At the time, after my system reinstall, the utility and the base station seemed to be working all right.
When I completed resetting the base station with WEP, though, there was an error message, after which I could no longer connect to the network with my laptop (using the old password or the new password), and then the utility lost sight of the base station as well. I had to do a hard reset and start over. When I did the same thing again, the same thing happened. When I reconfigured the base station with the WPA2 security, though, it all worked, and my laptop could get back online.
At this point I tried changing it again to WEP, and the same problem recurred. One last time with WPA2, and that's where I am now, except that I was pleased to find that my PDA, which had just been replaced under warranty, has some newer software in it and it now can accept my passkey (?)-- my airport code rather than the 64(?)-digit number version of it, so it's working, too.
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iFelix wrote:
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I thought of that myself and there are at least four networks around my house (three unprotected!) but no, I am connected to the AirPort network!
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Wow it took me awhile to find this thread.
1047 views. I guess I'm not alone.
Every few days my macbook pro quits recognizing the Time Capsule even
though it works fine for wireless internet.
Airport Utility doesn't see it either. Shared disk access, gone.
I found I can get things working again over wireless if I plug the computer
into the time capsule with a cable. When I plug it in the time capsule instantly
appears on the list of available backup devices in time machine settings.
If I do a backup and then disconnect the cable backup continues to work for
awhile. Then I need to connect again.
Pretty silly bug.
When it works time machine and time capsule are great. We've used it to
recover data very easily.
Wish the connection wasn't so flakey though.

Airport utility can not find my airport express...

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