Alert configuration/Inbox not opening

Hi Experts,
I am facing the following error in our recently installed PI 7.1 when I give log in credentials for alert configuration/Inbox in RWB.
Logon failed
What has happened?
Call of URL http://<host name>:50000/sap/bc/bsp/sap/alertinbox/index.htm terminated due to error in logon data.
What can I do?
Check the validity of your SSO ticket for this system.
If you do not yet have a user ID, contact your system administrator.
Error Code: ICF-LE-http-c:400-l:E-T:21-C:3-U:5-P:-L:7
HTTP 401 - Unauthorized
Your SAP Internet Communication Framework Team
Does it mean valid SSO in not in place and Do I have to configure SSO for my system?
Please confirm and let me know the steps for SSO.
Regards,
Dinakar
Edited by: mutnuru dinakar on May 9, 2011 8:31 PM

Hi All,
In our PI dev server I am facing the below errors while opening Alert configuration/Inbox links in RWB.
Business Server Page (BSP) error
What happened?
Calling the BSP page was terminated due to an error.
SAP Note
The following error text was processed in the system:
BSP Exception: Internal Error in Business Server Page Runtime.
Program CL_BSP_PAGE_BASE==============CP
Include CL_BSP_PAGE_BASE==============CM01A
Line 115
Error type:
Your SAP Business Server Pages Team
Or
500 connection time out ,Connectio to partner timed out after 600s.
I have added the FQDN in Exchange profiles and activated the services in SICF.
Infact with same settings in PRD server it is working fine.
Please tell me what is going wrong in DEV server.
Regards,
Dinakar

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