Alerts when emails are not going in Solman

Hi All,
Can we generate email and sms when email is going out and not recieved back in solman system.
Alerting when email not working to solman or from solman, email and sms should be sent to a particular person.
red alert when email Is not going out of SOLMAN
red alert when email are not received bask into  SOLMAN
do we need to define any autoreaction method for it?
Regards
Tripti

> I am saying some time all mail goes ok and some time mails doesnot go at all.
> we have external - internet means it goes to our outlook as well as our gmail also.
> SMTP IS alredy configured.
Your mailserver is sometimes requesting authentication and sometimes not. The reason for that can't be found in the SAP system but in the mailserver since that is requesting the authentication.
"Webmail" is the application on top but that is not the system sending and receiving the mail.
The SAP system is out of scope here. I'd check the mail server logs why it is requesting authentication sometimes and sometimes not.
Markus

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