Align=right tag causes image to not print
I inserted an image at the beginning of a paragraph. Then, I
manually added the align=right parameter to the <img src>
tag. However, now my image won't print when I generate my printed
documentation layout.
See Word Issues in this topic.
http://www.grainge.org/pages/authoring/printing/print_issues.htm
Similar Messages
-
Some images do not print when in printed documentation
I have been encountering this problem for over a year now...
I maintain over 20 projects in RoboHelp HTML. I have numerous
printed document layouts defined. However, in what appears to be
random situations, some of my images do not print. They display
online just fine, but they are not visible in the printed
documentation. Only a blank gap displays where the image should
display. And there is no conditional build tag applied to any of
these images. The reason I think it is random is because, if I
perform the following test, the images print just fine:
- duplicate the printed documentation layout
- remove, from the duplicate copy, all of the pages
surrounding a page that contains an image that does not print
- generate the duplicate copyI had a similar problem with missing images. I never really
solved it, but it (apparently) went away. One thing which helped
was ensuring that none of my images had filenames containing
spaces.
In addition, selecting Link images rather than Embed can be
useful; missing images are then replaced by a red cross which makes
it easier to locate the problem.
Also, in Word, you should uncheck Tools > Options >
Print > Update Fields (that is for Word 2003).
--- Derek -
Image size not printing correctly on paper
I am creating a simple flyer on my mac using MS PowerPoint. I know not the ideal software to use for this, but its a very simple flyer and I know how to use that software the best. My problem is every time I try to print it, the size printed gets all out of whack or edges are cut off.
For example, in my software, my document size is 8.5 x 11" and in the print dialog I am also choosing 8.5 x 11 paper. I know that my printer will NOT print anything closer to .19" from all edges of the paper (I guess would be called the printer margin), so in my document I am sure not to place anything within those print margins. When I try to print it, in the preview of the print dialog (and if printed) the top and left edges are lined up correctly/with the correct margin, but the right and bottom of the page are largely cut off. And I don't mean that the "image is too big for the page" kind of cut off, because its not. I mean that the top and left margin are the correct .19" but the right and bottom are around 1.5" or so cutting off the image there.
Here are things I have tried to correct this problem:
I have checked every margin setting possible and they are all correct/normal.
Checking the "Scale to fit" option in the print dialog shrinks my entire image where nothing is cut off, but then all margins are too big for my intended appearance.
I have opened the same PowerPoint document on a PC in my network and printed, and everything printed correctly.
I saved the PowerPoint document as a JPEG, opened it in Preview and on screen it looks fine, but when I open the print dialog from within there, I get the same problems; right and bottom cut off, and scale to fit's margins are too big.
Any suggestions on maybe something I missed, how to correct this problem, or why I am getting this problem?You should make sure that your printer is selected in Page Setup, rather than the generic Any Printer. You may need to look for it in Options... when you choose it in PowerPoint.
-
Placed eps images do not print
Our company prints large format graphics, an we like to use PS eps files as the file size is much reduced. However, the images fequently will not print until the file is closed and re-opened again, no matter what we are printing to, or even if a PDF is saved from the file, vector data is output, but not the eps images. This is putting a serious strain on our Graphics dept. as the files must now be revisited, and steps repeated. Any ideas?
Darth,
Am I understanding correctly that you are linking to Photoshop .eps files in Illustrator, and when printing or making pdfs the images dispear without any warning. If you go back in later and print the files without doing and changes, the images print.
Try:
linking to images directly on the hard drive, so you know if this is a server issue.
What are you .eps settings, are you using Encoding with compression. We used that in the 90s, but .eps with jpeg compresion and cmyk caused problems liek you described adn errored out RIPs so stopped. You may want to look into the .pdf file format instead. the .psd format has non lossy compresison which works nice, btiu since you are doing large scale you are probably ok with a small level of lossy compression whci gives you a big file size savings. If you are able to drag and drop files to print them large format, you may also save time by saving copies of .ai files to .pdf and doing that. -
Image is not printing in PrintAdvanceDataGrid when the PrintAdvanceDataGrid was added to Vbox
I tried to print the image in the PrintAdvance Data Grid , image is not priniting when the PrintAdvanceDataGrid was added to Vbox or Vgroup, can any one help?
Images are loaded asynchronously, so they appear after the page is sent to the printer. Using an image cache should help.
-Alex -
In my program, 5 images should be printed, but it only prints one image , the last image I create. I am not sure why this happens, please help.
import java.awt.*;
import java.awt.event.*;
import java.awt.image.*;
import java.io.*;
import javax.imageio.*;
import javax.swing.*;
* This class demonstrates how to load an Image from an external file
public class Image1 extends JComponent {
public Image1(String x, String y, int p) {
try {
img[p] = ImageIO.read(new File(x + y + ".gif"));
} catch (IOException e) {
e.printStackTrace();
BufferedImage[] img = new BufferedImage[6];
int z;
public void paintComponent(Graphics g) {
for(int i = 1; i < 6;i++){
g.drawImage(img, 0, 0, null);
g.drawImage(img[2], 100, 0, null);
g.drawImage(img[3], 200, 0, null);
g.drawImage(img[4], 300, 0, null);
g.drawImage(img[5], 400, 0, null);
public Dimension getPreferredSize() {
if (img[1] == null) {
return new Dimension(100,100);
} else {
return new Dimension(img[1].getWidth(null), img[1].getHeight(null));
public static void main(String[] args) {
JFrame f = new JFrame("Load Image Sample");
f.addWindowListener(new WindowAdapter(){
public void windowClosing(WindowEvent e) {
System.exit(0);
Card crd = new Card();
crd.makeBlank();
for (int i = 1; i<=5; i++){
crd.makeCards();
String y = crd.getSuitAsletter();
String x = crd.getValueAsnumber();
System.out.println(crd.getValueAsnumber()+ "," + crd.getSuitAsletter() );
f.add(new Image1(x, y, i));
f.pack();
f.setVisible(true);So why did you start a new posting? You already have a posting on this topic:
http://forum.java.sun.com/thread.jspa?threadID=5143911
People don't know what has already been suggested if you keep starting new discussions. -
Alignment failure and Black ink does not print
Aligning failure message.
Black ink does not print.
I selected clean print head-more than once.
This question was solved.
View Solution.Hi @privat_
I'd like to help you be able to print again. I understand your colored cartridges are working, but the black ink is not. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if he printer and printhead are out of warranty. Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead! If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
How do I fix problem with linked and cropped image frames not printing properly when spanning pages?
We are using InDesign (ID) to develop and print church bulletins which contain a combination of text frames and graphics. One of the graphic types we use are TIF files which are high-resolution scans of hymns.
A hymn usually has a combination of the musical score, plus the lyrics - with many verses., so the modular structure is 'staff' composed of a treble clef, followed by verses, followed by a base clef.
If the example above had 6 verses instead of one, we would crop the image by adjusting the frame, so that the treble clef and the desired verses showed through the frame.
We would then copy and link the frame - piggy back - adjusting the next content window etc....so we build a custom version of the music as a series of linked frames - each with the same base image, but a different frame position.
So this works fine, when we do this on a single page, but when we then add a 'last staff' at the top of the following page, we encounter print problems with some output devices.
Imagine a two-page spread, with a full page of music on the left, and the last staff (treble clef, verses, base clef) unit as a separately linked frame at the top of the right page of the spread.
It displays correctly, and will print individually as pages correctly, but when we print it as a booklet, the last frame drops out and we have blank space.
I can print the document to PDF and it works fine, but if I print it to a copier or laser printer I get drop out.
It is inconsistent.
Previews are always okay. Individual page prints are okay, but when you print the entire document, the last frame in this kind of linked series gets blanked.
If we create and name the image differently, and call it in as a new image - (not linked to the previous), but it is still a large image that is cropped to a small piece, then it doesn't print.
If we save the last frame as a different image type (take the TIFF file into photoshop, crop it and save it as a jpg - so it is only the 'snippet') and then import it, it works fine.
So my question to you InDesigners....is there some setting or tip or trick I need to know to be able to link a series of frames with the same base image, but different crops and make it span across two pages properly.
Or do we need to play this game of crop and trim the image so that it doesn't drop out?
Any thoughts, advice, direction would be gratefully received!I did a lot of such hymn things in the past, but I was alway working on the scans in Photoshop, like adjusting, retouching spots and cropping. And I was always seperating those images to be more flexible so I never run into such a problem.
I am always scanning in a higher quality level than I would need, I scan it in color, this allows me to eliminate paper color easily, even if I need 1-bit images at the end, I do it in color, so I can also turn the image.
I did once run into a similar problem with a scan I have got from a copier-scanner machine (it was not a song). But saving as PSD resolved my problem.
So I would suggest: Open your files in Photoshop, resave them as PSD files and use those instead. If you use 1-bit images (which is fine for this type of images) you should use a resolution equal to the printer's resolution. -
In-line HTML images do not print
Hi! Has anyone ever loaded HTML with images into a dynamic
text field and tried to print the text field? Although the image
and text appear fine at run-time, sending a command to print the
instance containing the field prints only the text and not the
image the text wraps around. In the printout, the effect is of the
text wrapping around an invisible box. I've used print and
printAsBitmap. I'm exporting to Flash Player 8.I had a similar problem with missing images. I never really
solved it, but it (apparently) went away. One thing which helped
was ensuring that none of my images had filenames containing
spaces.
In addition, selecting Link images rather than Embed can be
useful; missing images are then replaced by a red cross which makes
it easier to locate the problem.
Also, in Word, you should uncheck Tools > Options >
Print > Update Fields (that is for Word 2003).
--- Derek -
Printing pdfs to Epson printers, images do not print properly
I have Adobe Acrobat Professional v8.2.5 and Windows 7 64k and since the recent upgrade of Acrobat when I print to either of my Epson printers (Epson Aculaser 2600 and Epson Stylus Office BX610FW) the text is fine but images are smeared or just print as a block of print with no detail. I don't seem to have this problem with HP printers and I don't recall making any changes to the printer settings. Up until about three weeks ago I did not have this problem.
If I save the pdf file as a tiff or jpg etc then everything prints fine.
Any ideas anyone?Not sure how to back up you did, though Time Machine could be your friend.
-
Colorized Grayscale Images Do Not Print Correctly
Hi, we're having trouble getting proper color output when we colorize grayscale TIF files in InDesign.
We have just a couple basic grayscale TIF files, no transparency, saved with or without embedded profiles (Dot Gain 20%).
We add a foreground and background color to these in InDesign (CS3) using process colors (no spots). These colors should, and need to, match a couple large swatches of these colors elsewhere on the document.
When we check the colors using Separations Preview, the numbers on the light and dark parts of the image are identical to the process colors they should be. They look correct on screen (with or without Overprint Preview).
We usually print using 'Postscript Printer Determines Color' and let our RIP determine color settings (we have a Doc12 w/ Splash RIP). We tried many different settings on the RIP, no luck. We also tried printing using 'Let InDesign Determine Colors'. No luck. The colors are just slightly off. (ie - 0, 30, 100, 0 looks almost like pure yellow, much brighter).
If I export to a PDF and print, it looks correct. If I make a CMYK version of the photo in Photoshop and use a gradient map to apply the same colors, it prints correctly.
- ANY IDEAS???
Thanks a lot.Hmm. We've always had much better color when we allow our RIP to handle the conversions. We've setup our RIP with a custom profile that we print to that gets color closer than using pre-canned defaults on the paper we're using.
I did try using 'Let InDesign Determine Color', though, and still had the same issues.
Thanks, though. -
PrintDataGrid's DataGridColumn - Embedded image not printing when you use TextFlow in the item rende
I'm printing a datagrid using something like this...
<mx:PrintDataGrid
id="printDataGrid"
width="100%"
height="100%"
showHeaders="false"
borderVisible="false"
horizontalGridLines="false"
variableRowHeight="true"
dataProvider="{titles}"
>
<mx:columns>
<mx:DataGridColumn
itemRenderer="renderer.TitlePrintRenderer"
/>
</mx:columns>
</mx:PrintDataGrid>
TitlePrintRenderer.mxml has s:RichText component. I use RichText's textFlow property to render the text. The approach is working fine except that if the textFlow has embedded images (<img source=... />), the images are not printed!
Is this a bug? Is it a limitation? Has anyone come across this issue?
I'm using Flex SDK 4.5.1After struggling for 4+ days on using timer / events for printing PrintDataGrid with embedded images in RichText's textFlow, I tried your other suggestion... to convert <img> tags to InlineGraphicElement and give it Bitmap from image loaded from a .gif file. The approach works but the printout skips images in a few rows!
I've this test case in which, every time I print, it skips printing image in the second row! I also implemented this approach in a more complex test case and depending on the total number of rows, it would skip printing image in different number of rows. I'm suspecting that even if you construct InlineGraphicElement from bitmap loaded from an image, PrintDataGrid's renderer still skips printing image intermittently.
I would very much appreciate it if you could create small project from my following code and verify this behavior. I'm at my wit's end in getting this printing to work.
PrintImagesTest.mxml
=================
<?xml version="1.0" encoding="utf-8"?>
<s:Application
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
xmlns:mx="library://ns.adobe.com/flex/mx"
minWidth="955" minHeight="600"
initialize="initData();"
viewSourceURL="srcview/index.html"
>
<s:layout>
<s:VerticalLayout
paddingLeft="20" paddingRight="20"
paddingTop="20" paddingBottom="20"
/>
</s:layout>
<mx:Button
label="Print"
click="printClickHandler();"
/>
<fx:Script>
<![CDATA[
import flash.utils.setTimeout;
import flashx.textLayout.elements.InlineGraphicElement;
import flashx.textLayout.elements.ParagraphElement;
import flashx.textLayout.elements.SpanElement;
import flashx.textLayout.elements.TextFlow;
import mx.collections.ArrayCollection;
import mx.printing.*;
import mx.utils.OnDemandEventDispatcher;
public var contentData:ArrayCollection;
private var embeddedImages:ArrayCollection;
private var numberOfImagesLoaded:int;
public var printJob:FlexPrintJob;
public var thePrintView:FormPrintView;
public var lastPage:Boolean;
private var textFlowNS:Namespace = new Namespace("http://ns.adobe.com/textLayout/2008");
public function initData():void {
contentData = new ArrayCollection();
var page:int = 0;
for (var z:int=0; z<20; z++) {
var content:Object = new Object();
content.srNo = z+1;
content.contentText =
"<TextFlow whiteSpaceCollapse='preserve' xmlns='http://ns.adobe.com/textLayout/2008'>" +
"<span>some text</span>" +
"<img width='53' height='49' source='assets/images/formula.gif'/>" +
"</TextFlow>";
contentData.addItem(content);
public function printClickHandler():void {
convertToTextFlow();
private function convertToTextFlow():void {
embeddedImages = new ArrayCollection();
numberOfImagesLoaded = 0;
for each (var contentElement:Object in contentData) {
extractImageInfo(contentElement.contentText);
if (embeddedImages.length > 0) {
loadImage(embeddedImages.getItemAt(0).source);
} else {
printData();
private function extractImageInfo(contentText:String):void {
var textXml:XML = new XML(contentText);
var imageList:XMLList = textXml.textFlowNS::img;
for each (var img:XML in imageList) {
var embeddedImage:Object = new Object();
embeddedImage.source = String(img.@source);
embeddedImage.width = parseInt(img.@width);
embeddedImage.height = parseInt(img.@height);
embeddedImages.addItem(embeddedImage);
private function loadImage(imageSource:String):void {
var loader:Loader = new Loader();
var urlRequest:URLRequest = new URLRequest(imageSource);
loader.load(urlRequest);
loader.contentLoaderInfo.addEventListener(Event.COMPLETE, imageLoaded);
private function imageLoaded(e:Event):void {
embeddedImages.getItemAt(numberOfImagesLoaded).bitmap = (Bitmap)(e.target.content);
embeddedImages.getItemAt(numberOfImagesLoaded).width = ((Bitmap)(e.target.content)).width;
embeddedImages.getItemAt(numberOfImagesLoaded).height = ((Bitmap)(e.target.content)).height;
++numberOfImagesLoaded;
if (numberOfImagesLoaded < embeddedImages.length) {
loadImage(embeddedImages.getItemAt(numberOfImagesLoaded).source);
} else {
// all the images have been loaded... convert to textflow
buildContent();
printData();
private function buildContent():void {
var contentIndex:int = 0;
for each (var contentElement:Object in contentData) {
if (hasImage(contentElement.contentText)) {
buildTextFlow(contentElement, contentIndex);
++contentIndex;
private function buildTextFlow(content:Object, contentIndex:int):void {
var textXml:XML = new XML(content.contentText);
var p:ParagraphElement = new ParagraphElement();
for each(var child:XML in textXml.children()) {
switch (child.localName()) {
case "span":
var span:SpanElement;
span = new SpanElement();
span.text = child;
span.fontSize = 10;
p.addChild(span);
break;
case "img":
var image:InlineGraphicElement;
image = new InlineGraphicElement();
image.source = embeddedImages.getItemAt(contentIndex).bitmap;
image.width = embeddedImages.getItemAt(contentIndex).width;
image.height = embeddedImages.getItemAt(contentIndex).height;
p.addChild(image);
break;
content.textFlow = new TextFlow();
content.textFlow.addChild(p);
private function hasImage(contentText:String):Boolean {
var textXml:XML = new XML(contentText);
var imageList:XMLList = textXml.textFlowNS::img;
if (imageList.length() > 0) {
return true;
} else {
return false;
private function printData():void {
printJob = new FlexPrintJob();
lastPage = false;
if (printJob.start()) {
thePrintView = new FormPrintView();
addElement(thePrintView);
thePrintView.width=printJob.pageWidth;
thePrintView.height=printJob.pageHeight;
thePrintView.printDataGrid.dataProvider = contentData;
thePrintView.showPage("single");
if(!thePrintView.printDataGrid.validNextPage) {
printJob.addObject(thePrintView);
} else {
thePrintView.showPage("first");
printJob.addObject(thePrintView);
while (true) {
thePrintView.printDataGrid.nextPage();
thePrintView.showPage("last");
if(!thePrintView.printDataGrid.validNextPage) {
printJob.addObject(thePrintView);
break;
} else {
thePrintView.showPage("middle");
printJob.addObject(thePrintView);
removeElement(thePrintView);
printJob.send();
]]>
</fx:Script>
</s:Application>
FormPrintView.mxml
===============
<?xml version="1.0"?>
<mx:VBox
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
xmlns:mx="library://ns.adobe.com/flex/mx"
xmlns:MyComp="myComponents.*"
backgroundColor="#FFFFFF"
paddingTop="50" paddingBottom="50" paddingLeft="50"
>
<fx:Script>
<![CDATA[
import mx.core.*
public function showPage(pageType:String):void {
validateNow();
]]>
</fx:Script>
<mx:PrintDataGrid
id="printDataGrid"
width="60%"
height="100%"
showHeaders="false"
borderVisible="false"
horizontalGridLines="false"
variableRowHeight="true"
>
<mx:columns>
<mx:DataGridColumn
itemRenderer="MyPrintRenderer"
/>
</mx:columns>
</mx:PrintDataGrid>
</mx:VBox>
MyPrintRenderer.mxml
=================
<?xml version="1.0" encoding="utf-8"?>
<s:MXDataGridItemRenderer
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
xmlns:mx="library://ns.adobe.com/flex/mx"
xmlns:bslns="com.knownomy.bsl.view.component.*"
>
<s:layout>
<s:VerticalLayout
paddingLeft="5"
paddingRight="5"
paddingTop="3"
paddingBottom="3"
gap="5"
horizontalAlign="left"
clipAndEnableScrolling="true"
/>
</s:layout>
<fx:Declarations>
</fx:Declarations>
<s:HGroup
width="100%"
gap="5"
verticalAlign="middle"
>
<s:Label
text="{data.srNo}"
color="0x000000"
fontFamily="Verdana"
fontSize="10"
/>
<s:RichText
id="title"
width="700"
textFlow="{myTextFlow}"
color="0x000000"
fontFamily="Verdana"
fontSize="10"
/>
</s:HGroup>
<fx:Metadata>
</fx:Metadata>
<s:states>
<s:State name="normal" />
<s:State name="hovered" />
<s:State name="selected" />
</s:states>
<fx:Script>
<![CDATA[
import flashx.textLayout.elements.TextFlow;
[Bindable]
private var myTextFlow:TextFlow;
override public function set data(value:Object) : void {
if (value != null) {
super.data = value;
myTextFlow = data.textFlow;
]]>
</fx:Script>
</s:MXDataGridItemRenderer> -
Image moves when printed from SAP queue versus Adobe Reader.
I've got a form with a image embedded into it that serves as a background watermark.
This document is usually printed from Adobe Reader, however some users have requested the ability to print directly to a SAP printer without using Adobe Reader to print using windows drivers.
When the form is sent to a SAP printer the image watermark is for some reason moved about 3mm to the right which causes the watermark not to align with the Text Fields that also print on the form. The text fields do not move, they print in exactly the same spot with either print method. Only the image seems to be affected.
Has anyone run into this? The image is an embeded .png file that is set to Scale Image Poportionally in the sizing options.
Thanks for any input!Thank you for your replies.
I looked at the notes you suggested and it does seem related to the extra margin added to documents printed to PCL-5.
If I use LiveCycle to set an image field .5mm from the left edge of the page, and then print it from SAP directly and then from Adobe Reader I see two different things.
Adobe Reader (with page scaling option turned off) will simply omit anything that falls outside the printable range.
SAP will move the omitted content into the printable area. This is what is causing my image watermark not to align properly with the text in front of it. The image field was too close to the left margin and so in the process of printing, SAP has moved it over to fit in the printable area.
It seems I can fix this issue for my particular requirement by creating a new image field that has the extra white space removed so that I can keep the image field farther away from the left edge of the page.
Not sure if there is some way to change the way the drivers for device type HPLJ4 are handling these margins, but it will likely just be easier to change the images to move them further from the edge which seems to fix it.
Edited by: Clay Robinson on Feb 15, 2011 9:59 PM -
Windows 7 in OS printer driver for Deskjet 6840 not printing properly
The Windows 7 (32 bit) in OS print driver for the Deskjet 6840 produces print in "Normal" mode that is blurred (not properly registered left to right and slightly vertically). When printing in "Draft" mode it is apparent that the driver is not setting the left and right margins correctly, so that each line is alternately shifted left or right on the page. If I switch to a 500C driver, the printer works fine (but of course high res images do not print properly). This is occuring on two wired network computers, both running clean installs of Windows 7 professional with all current updates including Service Pack 1. Microsoft says, "It's a HP printer, it's their problem". I'm just looking for an answer. Anyone have experience with this?
Hello Bhl3302,
Thanks for posting at NI forums! I think you should follow RavensFan advice on contacting the vendor for information on the driver’s support, or if you have a readme file, you could check on that. Also, are the Windows XP and Windows sharing the same architecture (32 or 64 bits)? Maybe the driver is not compatible with one of them, in case it changed. I did a quick search on the error message you're getting, and I found this forum in which they give some steps you could follow regarding the INF file. For instance, in one of the comments, they say they had a similar issue with another device and they found some work arounds.
Best Regards,
Alina M -
Photosmart 2610 yellow color not printing
My Photosmart 2610 is being a pig. It refuses to print yellow. I have gone through multiple clean and prime routines and switched the cartridge to a brand new one but nothing elicits the slightest dribble of yellow. Any help would be appreciated - thanks.
This question was solved.
View Solution.I would suggest gently blotting the printhead on a damp tissue. A working cartridge will have a strong blot of cyan, magenta and yellow. I suspect your cartridge will show only cyan and magenta.
In this case there are a few things to check. Are the cartridges original HP or reman/refilled? The latter have generally poor quality, see the study here. The other possibility is the cartridges are original HP but out of date. There is not any "expiration" on these cartridges that would cause them to not print correctly after a certain date, but very old cartridges may have failures in one or more colors. Check the end of warranty date (two years from the date of manufacture) as shown in the document here. This date is also generally printed on the back side lower right of the package. If the cartridges are very old and long beyond the end of warranty date this is the likely cause.
As a temporary measure it may help to soak the cartridge in about 1" of very hot water for about ten minutes with the nozzle plate down. Remove the cartridge and gently dry the electrical contacts with a lint free tissue and try printing.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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