All contacts disappeared on 5310

I went into Phonebook > copy contacts > from phone to SIM, because I wanted all my contacts on my SIM card. Suddenly my phone, Xpress Music 5310, turned off and when I turned it back on all of my numbers were gone!! Ive tried copying all contacts from SIM to phone, from phone to SIM, everything. They're gone Does anyone know something else I can try?

The same thing happened to my phone. After fretting and attempting to fix the issue, I went to the T-Mobile store, where a friend of mine works. Trying to figure it out himself, he performed a 'restore to factory settings' (the 2nd factory settings option.) It worked!! I've got all my contacts back and they are in alphabetical order. There were a couple of contacts that are listed twice, but no biggie. I felt like an idiot, as I was going to try that myself, but was not sure if it would have interfered wit the sim or not. Try it, if you have not done so. Hope it works for you!! :-)

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    Just sitting and watching TV and having some minor text conversations on my phone (5S).. Next thing I know a message pops up without a name and the +1 area code an number.. The message is from the same person and number I was just texting. Strange I thought.. Pulled up my contacts and "no contacts" is displayed. Checked my settings.. iCloud contacts are still enabled.. reset my phone.. reset network settings.. nothing helped.. I thought, no big deal.. I backup every night.
    First time restoring from backup, I saw all the contacts there and thought i was in the clear.. 10 seconds later, they disappear before my eyes! Getting very frustrated i tried an older backup. They don't even show up. I log into iCloud on my laptop and they are there for 2-3 seconds and disappear.
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    Any help is greatly appreciated!!
    Ryan

    I don't think that is the case.. I noticed they were there when I would first complete a restore from backup but as soon as my apps started loading they would disappear again.
    I got them back by immediately turning on airplane mode as soon as I completed the restore. I the turned off iCloud sync and selected keep contacts on this phone. turned iCloud back on and selected merge contacts.
    First time I tried that it worked for a minute until the apps started to update again, I believe it might have been WhatsApp, then, what do you know, contacts gone again. I repeated the process and, this time, I deleted all my apps. Seems to be working ok now. All contacts have stayed.
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  • All Contacts disappear from iPhone -- temporarily

    I have a recurring problem with my iPhone which occurred under 3.0 and now under 3.1, and even after a "restore as new phone" and replacement of the SIM card: occasionally, I'll go into the iPhone Contacts app and it will be empty -- no contacts at all, even if they were there minutes earlier. They eventually reappear after a reboot (without my doing any kind of "restore" -- I sync my contacts wirelessly over MobileMe). Yesterday, for example, I opened up my Contacts app to make a call; the contacts were all there, and I tapped on a particular contact to call him, and instead of his contact details being displayed, all my contacts disappeared. i rebooted and they reappeared.
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  • Why did all contacts disappear when I turned on iCloud?

    Yesterday I turned on iCloud for my contact info, and when I tried to access my contacts some hours later, discovered that all my contacts disappeared from my iPhone4.
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  • Almost all contacts disappeared on iPad

    I used Contact Cleaner to remove duplicates in my Address Book, a problem created long ago with sync problems with Outlook.
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    I am not using iCloud because I was burned by the password fiasco way back when with the introduction of iOS 6.  I have been successfully syncing calendars, contacts, podcasts, and music up to about three weeks ago.
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    It looks like Apple jumped the gun on not syncing contacts in iOS 7.0.4.
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  • All contacts disappeared from my iphone when trying to use icloud. What happened?

    In order to set up Groups, I was advised to install CopyTrans (free version).
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    Suggest you consider using an app to back up your contacts.  This will allow you to easily restore them if this happens again.  One I can recommend is My Contacts Backup Pro, although I'm sure there are others that work as well.  The app will back up your contacts as a vCard attachment to an email.  Send the email to yourself and save either the email or the attachment.  If you ever need to restore your contacts you can just tap the attachment to import them back to your phone.
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  • All contacts disappeared on MacBook

    My contacts have all disappeared from my Macbook Air.
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    Thank you so much Linc Davis. I could see the rest of contacts with show groups.
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  • Updated to 3.1 & All Contacts Disappeared

    HELP... how can I restore without syncing. Too many contacts not backed up! Thanks, in advance.

    Basically , the answer is "no kidding". take a look at all the problems 3.1 has caused.
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  • Contacts Disappeared on GE 31591GE1 Phone

    Hi,
    We have been using GE 31591GE1 phone successfully for almost 10 months. Suddenly, couple of days ago, all contacts disappeared from the phone unit. Phone is still capable to make and receive calls, but list of contacts is empty and fails to synchronize with our Skype account. Phone have all latest updates, was not powered out or disconnected from internet or altered in any other way.
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    Seems to me like software/database glitch. Several similar complaints on this forum for last week - might be a general issue.
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    Hi, strizh1245, and welcome to the Community!
    Thank you for your letter; I will see to it that the vendor is notified.
    Best regards,
    Elaine
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  • Lost all contacts after iOS 4.3 update [iPhone 4]

    The description above pretty much tells it all. All contacts missing from iPhone 4 after update to iOS 4.3.
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    Backup is useless, as it is from after the update [why is there only one backup? That is useless, and you can't seem to force backups with date stamps].
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    I had the same experience as RandyCPU, updated to 4.3 yesterday, all contacts disappeared but all other information still there, photos, texts, recent calls but no names etc. I too found that my phone was not backing up contacts and I only had the info from my changeover to the iphone4 in December. I asked if I could set it to back-up on syncing and was told it did it automatically but this is obviously not the case, I was then told that I would have to do it manually. Apple could only suggest restoring the December back-up but I have now lost everything loaded on the phone since then, they also advised that I was the only example of this problem. Very unhappy and still no idea why it happened.

  • After upgrading to Mavericks, all of my contacts disappeared. Did a "contacts archive" export and the file is 17mbs. Looks like there's data, but none of it at all displays. What gives? 20" iMac, early '09

    After upgrading to Mavericks, all of my contacts disappeared. Did a "contacts archive" export and the file is 17mbs. Looks like there's data, but none of it at all displays. What gives? 20" iMac, early '09

    After upgrading to Mavericks, all of my contacts disappeared. Did a "contacts archive" export and the file is 17mbs. Looks like there's data, but none of it at all displays. What gives? 20" iMac, early '09

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    Could anyone help, suddenly my contacts have disappeared, or at least I cannot access them anymore, al I have is a GROUPS screen with All Contacts underneath and...nothing else, it says no contacts...how can I find them again? Help

    I entered them directly into my phone. Two days ago, I plugged it into my mac and synced it with itunes, but i didn't sync the contacts and they were still in there after.

  • I just upgraded to ios5 and all my contacts disappeared from my phone.  How to get back ?

    I just upgraded to ios5 and all my contacts disappeared from my phone.  How to get back ?

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  • All my contacts disappear !!!!!!!!!!!!!!

    I conect my iphone to my windows pc, then it start to sync as always when it done i disconect my iphone and the i tryed to do a call but WTH!!! all my contacts disappear, then i went running to my pc and omg there is not any contacts on outlook express.
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    I got up this morning to see if maybe it re-appeared during the night. . .
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  • I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?

    I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?

    Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
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    Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
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    Delete any iCloud contacts from iCloud.com on a computer.
    Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
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