Also an Apple security site pops up and wants me to buy a security program. Wanting my credit card info. If my computer has a virus why would I trust somebody or thing with that info. Help!

My Mac tells me I have viruses? I thought Macs did not get them? Crap keeps poping up on my screen. A set identifying itself as Apple security wants me to purchase a security program. If my computer is infected do I want to give out mt credit card info to a site I;m not sure of?

it's a scam !
How to avoid or remove Mac Defender malware
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Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do?

Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?

It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account.

ITunes is not letting me download certain songs. Keeps saying "Could not purchase "name of song." An unknown error occured (5002). It let me buy 1 song, afterwards it didn't let me buy any. I checked my credit card info, and it's still not working. Help!

iTunes is not letting me download certain songs from my phone or my computer. Keeps saying "Could not purchase "name of song." An unknown error occured (5002). It let me buy 1 song, afterwards it didn't let me buy any. I checked my credit card info, and my password is correct. and it's still not working. Help Please!

I'm having the same problem on iPhone 5 and iPad.

Has anyone else gotten an email supposedly from Apple saying you had missing data and to update? I went to update, gave some info only to see they wanted my credit card info and money. How do I report this and to whom. Impossible to contact Apple.

Has anyone gotten an email saying your system was missing data and to update? I went to update, gave my email and password just to find it wasn't really Apple
but, wanted my credit card and money. Did not follow up. Where and how do I report this to Apple. Seems impossible to contact them.

Forward it to [email protected] and then delete it.
(112838)

I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info

I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info

Go to Apple logo (top left) > App Store > Store (Top row of options) > view my account > log in > then edit the details.

Every time I try to download a free app it wants my credit card info

.Every time I try to download a free app it wants my credit card info

How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
 Cheers, Tom

I was told by apple support that I have malware on my iMac that is trying to convince me to buy their cleanup software. I was told it was a scam and my computer is not infected, but they want my credit card info. How do I remove the malware?

How do I remove malware from my iMac?

you can do a Google search for "anti-virus" and "mac" and see what you come up with. I think Norton now makes a program for mac with anti-trogan and anti-rootkit detection, and hopefully it'll get better with more time and more complaints
As laverne's mom said, Norton's should never be installed on any Mac - period. I would not let it within 10 feet of my machines. It creates so many problems, it should be considered malware. If you must install AV software, try ClamXAV; it is free. However, there are no viruses for Mac; the current problem is a trojan and if due diligence is observed, there is no problem.

ITunes App Store won't let me buy anything. Keeps saying the credit card info is wrong. BUT IT'S NOT. This has been going on for weeks, I can't even find the effing button to contact Apple. Jesus Christ.

I can't buy or download anything. It keeps whining that the data is wrong, both on iPhone and iPad. It's the right info but it keeps whining about "payment method declined" or something? I dunno, some say it fixes itself after a few days. But it's been like this for a few weeks now. :/
I can't even find the f**king button to contact Apple. What the ****. :/

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

How did Adobe auto update my credit card info??

Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help

Can´t change my credit card info, cause my creative cloud membership seems to have disappeared as they didn´t got the last payment. What should I do?

I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?

No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
// Halina

HT1918 I updated my credit card info, but still cannot complete itunes download. Says "waiting"...

I updated my credit card info, but still cannot complete itunes download. Says "waiting"...

I'm having the same problem, can someone expert in changing credit card info help? Don't say go into store and update it says my info is wrong when I try to change. Help!

I create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

i create new id and i can not sign in because i must provide credit card and i have not one what should i do ??

Here's how to change or remove the payment info:
Change or remove your payment information from your iTunes Store account (Apple ID)On your iPhone.
Check this article to create an account without a credit card info:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method

IWEB FREE trial not taking my Credit Card info

Hi
I have tried several times to sign up for the 'FREE' trial. I get all the way to the credit card. Input all my info (3 times) and then for the last hour it says, 'Verifying your credit card info' WHAT DO I DO?? (I am on firefox)
Thanks

Bonjour.
What is a iWeb free trial? Is it not rather a MobileMe free trial?

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.

TS3297 I can't update my bank info for my iTunes account on my phone or a computer. It keeps giving me the out valid credit card info prompt Everytime I try to put the right info in. And it has been very hard to get any help from Apple

I haven't been able to update my credit card info from the one Apple has to the one at the bank with is the one linked to my card. And I have had a nightmare just getting someone to help me. I can't update an app that I actually really need to use. I am losing money everyday this is not resolved

No this was absolutely of no help what so ever!!!!1I have had this issue before and it was also a nightmare. I don't understand why you have to go thru so much pain until you can talk to a real person. I don't have 48 hours. I use this app to make money. I can't update it, so I can't use it, all because I can't update my info, which is clearly on the Apple side. Not my bank (like they first want to say), not me, I know who I am, but it must be something on apple's side. And to wait 48 hours for an email response to tragic . I can't believe a company with as much assets as Apple can't get a real person to help me sort this out. I had this same problem years ago, and it was the same mess. Whay do I keep doing this? Am I just one of the bovine masses who just have to have an iPhone? Yikes

Also an Apple security site pops up and wants me to buy a security program. Wanting my credit card info. If my computer has a virus why would I trust somebody or thing with that info. Help!

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