AMI - Remote Disconnection (Status Change Request) trigger

Hello Colleagues,
We have Dunning creating Disconnection documents (in addition to Disconnection Notification Work Items) for AMI (smart)meters.
Question:
At what point in the process is the Enterprise Service for Device Status Change triggered?
We have tried closing the Disconnection Work item, and then entered a Planned Disconnection date in the Disconnection document (transaction EC86).
After the above steps, we go into AMI monitoring for the Device in question, but we dont see any outbound message for Device Status change.
If you know what I am missing, your feedback would be really appreciated.
The AMI Wiki says the enterprise service is triggered when the Disconnection document is changed with planned disonnection date.
Thanks in advance.
Regards,
Ivor M.

Hi Ivor,
You need to do the following in order to trigger status change service
1)Create Disc. Doc. EC85
2)Generate Discon. Order EC86 & save ( with or without work item)
3)Without Work item EC86 give Disc. Doc. no. & enter now double click on Discon order & execute either immediate disconnection
by pressing button or wait for planned date, on planned date this will automatically got disconnected & corresponding web service will be triggered.
if you face any problem then contact me.
Regards,
Mohit

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AMI - Remote Disconnection (Status Change Request) trigger

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