How to trigger Solution Manager Change request from an external system

Hello All,
I have a scenario where in I would like to create and trigger a Change Request in Solution Manager from an external system, for instance, a custom web application. How could this be done? Are there standard interfaces (BAPIs) available in Solution Manager for doing this? If yes, then what are the BAPIs? Or Can a custom RFC be developed to achieve this..? If yes, then what are the underlying / base BAPIs that could be wrapped?
Any pointers will be highly appreciated. Sorry if the question is naive. I'm a novice to the Solution Manager topic.
Bala

Hi Bala,
I am facing the same issue. I want to create a change request in background from an external application, like an adobe form for instance. Would you be so kind to tell me, which BAPI you used in your solution?

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Completing / Closing Solution Manager Change Requests

I have several change requests were a developer created and released two transports, but they only required one to move to production. The other one is not needed and they do not want to move. However, this is preventing me from completing / closing the change request. Solution manager excpects that all released transprots have to be migrated to prodution in order to complete the change.
Is there a way to force the change request to complete? Is there a switch or something I can update that makes the CR think that all transports have been migrated to production?

Hi CeeJay1A,
We had a similar issue and found we couldn't set change document status to "Production" (and subsequently Confirmed/Completed) without importing all Transports to production, which makes sense when you think about it, as it's true not all transports are in Production. In the end because we never wanted this transport to go to Production we withdrew the change document via report CRM_SOCM_SERVICE_REPORT unconditional withdrawal option and removed transport from import queue of Production.
Although I would never recommend not importing all transports (ensuring a consistent landscape), I understand there will be rare exceptions when transports should never go to Production.
Paul

Solution Manager Change Request screen

Good Afternoon,
Can anyone tell me how to change the screen layout on the Change Request ? I would like to add the Message Processor field (like that of the support message) in the Change Request.
Thanks in advance.

Hi,
You can see what emails actions undr Transaction data --> Actions. It will show the status of the email also.

How to import a Change request from One application to another application.

Hi,
In SRM Dev system I have created a Change request (Transport Request) and released to the QA system.The Change request has imported successfully to the SRM QA system.
Now the Case is:
The Released Request in the SRM Dev system has to be Export to the CRM Dev system.
Is it possible to Export the Released Change Request from SRM system to CRM system?
If possible then can you provide me with the solution.
Thanks in Advance
Dharma

Hi,
Your system admin knows how to do it. System admin should define transport route. Please check it in transaction STMS.
Regards,
Masa

How to Call Solution Manager Tcode from ECC

Hi Friends,
I have a requirement to call the Solution manager tcode CRM_DNO_MONITOR from ECC 6.0 using a custom development
There should a custom tcode which the user can execute in ECC to call the transaction in Solution manager . Please let me know if this is possible.
Regards
Sapient

hi ,
for that you have to install solution manager on server to be avalable .
ask your basis person to do that for you .
regards
Deepak.

Handling Solution Manager changes with ChaRM (ChaRM on SolMan PRD)

Hi Experts,
Having deployed ChaRM to satellite system (three system landscape) we became interested in handling Solution Manager changes with ChaRM. We have operable ChaRM in SolMan 4.0 SP12.
We have DEV and PRD for SolMan so we are talking about two system landscape.
Has anyone of you done this? Does it go the same way as if SolMan was a real satellite system (rfc's=>tms=>ibase=>organization=>project=>MC=>CRs = order of configurations roughly).
I tried searching specific instructions for this deployment but it seems that configuration guides etc focus on satellite system handling. Our need is basically to document and control SolMan changes and with ChaRM we could.
Perhaps there is no magic to this and everything goes just like in satellite, but I would appreciate any experiences others may have had doing this.
Kind regards,
Auli

Hello,
We have implemented this with two systems landscape where in we have in place a Solution Manager Dev system and Solution manager Production system both are SOLMAN 4.0 with SP12. So the path for us to move the changes is from Development Systems to Production system.
We have ChaRM between the Dev and production. We reapplied the satellite system concept. For us the Solution manager Prod is a satellite systems all the changes that we move from Development system to Production systems is tracked with necessary documentation in the ChaRM process.
Yes, I agree with you that this is not any big magic. Working with two SOLMAN implementation, I strongly feel that SAP needs to have well rounded ChaRm processes. We have robust Change Management Process, but when we moved to ChaRM we were limited functionality of the ChaRM processes.
I had approached and did some research on how other companies are implementing the same process. Most of them have almost the same process for tracking SOLMAN changes. I am still look out for improved process to manage SOLMA changes.
Hope this helps!!! Thanks
Vish

Move change request from a maintenance project to another project

Hello all,
we want to close a maintenance project A and create a new maintenance project B. We have a lot of change request they aren`t finish, so we want to move them to the new maintenance project.
The following steps we have done:
1. Doing all phases of the maintenance cycle of project A.
2. Close maintenance cycle project A.
3. Create a new project B.
4. create a new maintenance cycle for project B.
Now, we have the problem, that all change request from project A and maintenance cycle A didn't move to the new project B and cycle B.
If you create a new maintenance cycle in project A, all open change requests move to the new cycle. But we want to move them to a new project and a new cycle.
Have anybody a suggestion how to do this?
Kind Regards
Marc

Hello Marc,
there are a couple of methods in a class that might help you if you DO have to do it... but SAP will not support you in case you have any problem.
you can take a look to methods of class CL_HF_HELPER.
Methods :
SET_BO_LINK_TO_CHNG_DOC is used to set link between SDMJ and SDMN
SET_BO_TASKLIST_OF_CHNG_DOC is used to set link between SDMJ and tasklist
as there are those methods, to create links SAP, provides some others that are supposed to break them (If i remember well they are not activated or finished but you can still have a look !!)
Those methods are
DELETE_BO_LINK_OF_CHNG_DOC
DELETE_BO_TASKLIST_OF_CHNG_DOC
RECREATE_BO_LINK_OF_CHNG_DOC
RECREATE_BO_TLIST_OF_CHNG_DOC
Hope this helps
One more time... be carefull with those methids... I think it s quite dangerous to handle those kind of things without SAP's support.
Also, one mote thing... since many many customers have asked for this functionality; SAP is trying to develop the whole thing (with adjustments of Checks functionalites of ChaRM) for the next releases. Maybe that will be part of the next release
Regards
Khalil

How can I import a change request to a system which is not in the domain

how can I import a change request into a system which is not part of the transport domain?

Hi,
You can transport any requests to any systems even though they are not in the transport domain.
1) Move the corresponding data & cofiles( in /usr/sap/trans/data & /usr/sap/trans/cofiles directories) to the same location in the target system.
2)Add the request to the queue from STMS ->Import Queue ->Extras ->Other Requests - >Add.
3)The execute the transport as usual.
Regards,
Sam

Creating Change request from an Issue

Hi, all.
We have created new transaction type for change request (SDCR at default) and have specified it for usage in parametre CHANGE_REQUEST in DNO_CUST04.
However, creation of a change request from a issue (problem) ignores this customisation. As has shown code research - the constant there is used.
Whether there are to it reasons or notices in the documentation?
Whether there was for you such problem and how you solved it?
Regards,
Konstantin

You need to maintain Transaction Types Mapping. Map your target procedure type (ZDCR) to your source procedure type (e.g. SLFN or ZLFN).
Do this in IMG task "Define Mapping Rules for Copy Control"

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Hi all,
HOW TO INTEGRATE SOLUTION MANAGER SYSTEM TO ENTERPRISE PORTAL SYSTEM

Hi,
First establish SSO between portal and solution manager.
make the iview from com.sap.portal.epsolman.EPSolman
check the link for help
ep and solution manager support desk
Thanks
Santosh

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Hi Friends,
i am new to solution manager. can any one help me how to link solution manager with other SAP servers like ECC, CRM, SRM? if anybody has paterial for the configuration can u send me, i will be very much thankful for that? my mail id is [email protected], [email protected]
thank you,
devendran.

hi Nick thanx for you reply. i was trying your way and the pop-up asking the System name, Product, Product version and the installation number. (is it the right screen which i am opening? if it is not then help me out).
my doubt is what to give in the system name. i had given ECC500 and it is not taking. is there any specific charater to enter i this field? if it is there then where we are maintaining it?
in the product field i entered SAP R/3 Enterprise and Product Version SAP R/3 Enterprise 47x200 from F4 option.
the next doubt is what is the Installation number and what to give in that.
Regards,
Devendran

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Hi Experts,
I am totally new to Solution Manager.I have installed it & when it I am checking
System->status->component version--->Solution Manager 4.0
ST Stack is - 15.
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For EWA,MOPZ Configuration what should be the minimum stack level of ST??

Hello N.Das
Solman 7.0 IS Solman 4.0 . I mean only the name has been changed so it goes with version of Netweaver; nothing more than that. So you have Solman 7.0. right now !
concerning the minimum SP Level for functionalities EWA and MOPZ. There is no correct answer. In your current Level you already have both; but ( and that is especially the case for MOPZ) new features have been added since ST15.
Current latest Solman version is EHP1 ST23.
Depending on what functionalities you re interested in MOPZ you will be able to choose the minimum level required.
If i were you I would go for the last one, especially because it contains new bug fixes and valuable enhancement for MOPZ
On this link you can check what is in what version of Solman: https://websmp206.sap-ag.de/~form/sapnet?_SHORTKEY=00200797470000089906&
Regards,
Khalil

Unable to release the change request from se01

HI All,
Recently i had applied Rsecnotes as per sap recommendation in EWA Report and I implemented successfully in DEV System. But, When i try to release the change requests from SE01 in (DEV System)
it is giving the error message "Object Func<objectname> is inactive". I have unlocked all the request and checked but still problem exsist.
Please help me to release the request and implement in the landscape.
Thanks,
Rajesh N

Hi,
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thanks

Creating Change Request from project structure

Hello.
Have somebody maked somthink like creating Change Request from Implementation project configuration structure? I want to initiate new change request directly from busines process step in transaction SOLAR02 for example.

Hi
Change request is created via action Create change document from support desk message
so in solar02 tcode...goto issues/messages tab and create a message then
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Regards
Prakhar

Change owner for transport from an external system

Hi Everyone,
I have some transports that were brought into our DEV system from an external system. (They're BSI transports but I don't think that detail is important.) We are using a third party transport management system (Insite) and in order to move these transports using Insite, I need to change the owner of these transports to myself. When I try to do so I receive an error "Request L6BK134312 cannot be changed: Incorrect system or wrong naming convention".
I've been told that all I need to do is to configure or add the source system to our DEV system and then I should be able to change the owner. My problem is that I cannot figure out where to go to make this change.
Can anyone point me in the right direction?
Thanks!
Jeff

Hi Jeff,
Yes, I do have a regular procedure that I follow to get this to work. Ruchit Khushu was correct when he said that it had to be "a normal customizing or workbench request." Creating a transport of copies never worked for me, so I had to set the task to Workbench.
Here's my procedure:
1) Import the transports
2) Go to SE10 and create a new transport
3) Change the task to Workbench by selecting it, using menu option Request/Task > Change Type... and select Workbench.
4) Click on the transport number to select it.
5) Select menu Request/Task > Object List > Include Objects...
6) Enter a transport you want to include
7) Repeat 5 & 6 until all transports have been included.
Hope that helps.
Jeff

How to trigger Solution Manager Change request from an external system

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