An 8 meg pdf failed to convert to docx

The file apparently uploaded successfully.  After a considerable wait an error message was returned stating the "service is not available".  This occurred multiple times yesterday and today, both after and before successful conversion of other pdf files.

Can you share this document using this form?
https://adobeformscentral.com/?f=qJiclooYWGGNFtWfj8g3wg#
We will investigate the failure on our side.
Thanks
-sarabjit

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