An email i received tells me i have an unused balance on my account.  I follow the instructions to no avail.

an email i received from apple tells me i have an unused balance on my itunes account.  I follow the instructions to no avail.  I can't find anywhere  that even mentions account balance on the website. 

I seriously hope you didn't fall for a phishing attempt to steal your AppleID and password. I advise going directly to your iTunes and changing your password immediately. Hopefully they haven't stolen too much yet.

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