Analytical Services failed to get user's parent group tree with Error

Hi,
We have a frequent errror during our weekly batch for an application.
The context:
- Essbase Administration Services we are using is version is 9.3.1.
- 8 applications are calculated during the week-end. The scripts executed are exactly the same for the 8 applications.
- For example let's say that 5 scripts are launched during the night in the batch for each application (script 1, script 2 ... script 5)
- App1 and App2 are launched alone and before the 6 others applications as these applications database are 3 x bigger (App1 is calculated alone, then app2 is calculated alone, then app3 to app8 scripts are launched in the same time).
The issue :
- We don't see any issue for app3 to app8, the calculation are executed without any problem from script1 to script5.
- But we have an error in App1 and App2 log when the bath execute script 4 and we see the following error in the server log **
"Analytical Services failed to get user's parent group tree with Error".
(** : we don't see any log for script 4 in the application log - it's like the server bypass script 4 to go directly from script 3 to script 5 )
Nothing special is done in script 4 but just an aggregation of the Year dimension (using a @SUM(@RELATIVE(Year,0)) calculation.
I think that there is may be a synchronization error with Shared Services but what is strange is that it's always for the same script 4 and the batch is launched at different time every week-end.
Can the issue be linked to the size of the database of applications (8 Gb) and difficulties for the processor to executes aggregation in a large database volume ?

Hi,
According to your description, my understanding is that the error occurred when sending an email to the user in workflow.
Did you delete the existing Connections before setting NetBiosDomainNamesEnabled?
If not, I recommend to delete and recreate your AD connections, then set NetBiosDomainNamesEnabled to true.
Or you can delete the original User Profile Service Application and create a new one, then set the NetBiosDomainNamesEnabled to true and start the User Profile Service Application
 synchronization.
More reference:
http://social.technet.microsoft.com/wiki/contents/articles/18060.sharepoint-20xx-what-if-the-domain-netbios-name-is-different-than-the-fqdn-of-the-domain-with-user-profile.aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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